Everytime I come to this mcdonald's they take forever and cant give you and average time on how long, even for a simple meal, the workers are rude and one time one of the workers said I didn't pay when 5 seconds before I handed another worker my card and kept accusing me of not paying till I showed her the receipt that I wrinkled into a ball. But as a (Fast Food Restaurant) people shouldn't have to wait 10 minutes read more

Food was old- fries were cold and old. Sundae was the only highlight of my meal. Its not hard to drop fresh fries when we already had to pull forward & wait for our food read more

I ordered on the mobile app. Then the app took me to how I was to pick it up and it was an outdoor pick up by one of the numbers I waited 20 minutes and finally I went in. They said they never received my order but I still got charged to my bank. I think I won't do the app anymore and the manager didn't try to help solve the problem so I walked away without getting any food. read more

One Star - Disgusting Experience Full of Racism and Disrespect Tonight around 10PM, I had one of the most disturbing drive-thru experiences I've ever had at this McDonald's. Not only was the service extremely rude and aggressive, but I was subjected to outright racism and disgusting sarcasm from one of the employees -- a female with black hair. In the middle of taking our order, she suddenly said, "One second," and then played a recording that said, "We are now closed" -- despite the fact that we were already being helped. It was clearly done out of spite and unprofessionalism. She later dumped our fries upside down in the bag, half-filled, with a smirk -- clearly trying to prove a point. The food was cold and poorly prepared, but honestly, that was the least of the problem. I left feeling disrespected, hurt, and angry. No one should be treated the way I was -- and I will be using my social media platform to speak out and hold this location and employee accountable. Racism and discrimination have no place anywhere, especially not at a business that serves the public. Absolutely unacceptable. read more

Used the drive through this evening and thought I'd try the new Spicy Chicken Sandwich. Pretty disappointed as it wasn't spicy at all. There was a chicken patty and two pickles with no sauce at all. Not a drop. The staff weren't overly friendly either. Not a simple 'Hi', just a bag shoved through the window. Will probably give them another shot someday. Maybe it was just a bad evening for them as a group. read more

McDonald's - Spicy Chicken Sandwich - Burgers Near Me - Spokane, Washington

Bad service poorly prepared food and a huge wait. Even if there's no one in line behind you they always have you pull up to the waiting spot so they can keep their drive through times up. The manager seems to be the source of the problems too. She is usually out of breath exasperated and unprofessional. Tonight I had her tell me she didn't have enough time to prepare the chicken sandwich I ordered after having sat at the window for 10 minutes (after having sat in line for another 10 minutes). They need new leadership. Fire that manager. read more

Went inside today and the manager was taking my order then just stopped and rudely walked away and then another associate finally came and finished my order but they both had an attitude towards me like I was bothering them to do there job . If you hate your job as much as the female manager with the glasses and the other associate Quit ! Do not treat the customer rudely ! read more

Colin is the rudest employee ever! I have been there with grandson probably 30 times and every single time he is aggressive and rude! This time I've had it and will make a formal complaint and never return. I have never complained about anything in my life because people have bad days and deserve 2nd chances. He would be fired if he worked for me. I can't be the only one that has issues with Mr. BAD attitude! read more

I went to this McDonald's yesterday and I ordered 4 apple pies, among other things. They currently have a special 2 pies for 2.99, but they charged me 1.79 per pie. I asked them to correct this. They were going to take 1.79 off my card. When I got home I noticed they didn't take off the 1.79 but charged me 6.52 for the pies again. So I went into the McDonald's today to get my money refunded. I was helped by the manager, Ariana. She was completely rude. She threw my money down on the counter at me. She showed me no customer service whatsoever. I have never been treated to rudely by a store manager in my life. She refused to give me her name. After asking several times, finally another employee gave it to me. read more

I would give 0 stars if I could. I was told to pull up and wait for my order, I did so. The employee came out and gave me my food, I asked if I could get a sweet and sour sauce and the employee pushed back and said there's one in the bag. I didn't see one so asked for one, he proceeded to push back saying if it was on the order it is in the bag. ( which 80% of the time the sauce isn't in the bag) employee stomped off grunting mad he had to go back and get me my sauce, came back and slammed the sauce in my hand making it go everywhere in my car and on my hand and sweatshirt. I threw it out the car and went home. I called the store to talk to the manager and she proceeded to tell me that there's nothing she can do and hung up on me. I call back and the manager answered yelling saying to file a police report and hung up not letting me get a word in. So I call back so I can get her information and talk to someone above her since she couldn't have a civil conversation and apologize or deal with the problem at hand like a real manager would. She picks up says "are you dumb?" And hangs up again! I am appalled and couldn't even let them know their fries were stale and cold and burgers hard as rock. I would not want these people running my business, they will not answer the phone to give me any information on who else to talk to about this horrible experience. Do not go to this McDonald's and I hope the owner of this location changes the employees that work here because this is not the first incident of unprofessionalism I have experienced here. read more

The lady working tonight I didn't catch her name she had long blonde hair tho I went through at about 9:30 she was so so rude to us. You chose to work there keep your attitude at home. read more

Very unprofessional! Can't get orders correct and they really don't care. I talked later to the manager and got the same attitude. I will never go back! read more

I don't know what McD is on but $40 for two medium meals and two mcFlurry?! wild and the fact it still took this place a hot minute to get it done when there's barely any people read more

Ice cream machine is always "broken." And I'm not convinced. So tired of hearing this especially from this particular McDonald's. We don't believe you. read more

Went through the drive thru. Ordered two egg sandwiches with folded egg. When I got to the window I asked for 4 MILD picante sauce packets. The girl yelled at me for not ordering the sauce at the speaker. Then she put in 3 HOT picante sauce packets in my bag while looking me straight in the eye. Get home. The sandwiches had a sticker that said folded egg. But they were both fried egg. Seriously? Seriously? You call and complain and they could care less. read more

RUDE employees SLOW curbside it shouldn't take 30 mins to get McDonald's. If we wanted to wait 30 mins we would have gone to a sit down restaurant. There is a reason why this place has bad reviews! Nasty soggy fries that somehow took 30 mins to make. read more

went to go get a 10 piece and had to wait 30 minutes for it! it wasn't even that busy and they got thought most of the drive-through before even giving me my food read more

Service is fast and courteous. Its McDonald's-tastes like it should. Clean inside! Clean bathrooms.

I worked her for two weeks and the McDonald's at the why had so many infractions. I cleaned the bathroom once even though wasn't my job and I didn't get paid for it. Nobody ever touched it again. They purposely don't get seat protectors as well. Anyway my biggest concern was I saw drinks get sipped and served. In case you Li's understood. They drank some of your soda to confirm it was the right one instead of making you a knee one. It's lazy, ignorant, and dangerous. I suggest continuing forward with caution and maybe asking for your drink to be made in front of you. She's older. Short. Blond and where's her hair in a single braid. This is McDonald's at the y. read more

This McDonald's was on my morning routine when I didn't have time for breakfast at home but since their remodel they've become painfully slow. I'm writing this review waiting in the Drive Thru. Going inside is as bad and you can see how inefficient they. read more

I ordered 2 cheeseburgers from here and a medium fry with sweet and sour sauce. I only got ONE cheeseburger and NO sweet and sour sauce. HIGHLY disappointed. read more

We were there yesterday 05/01/2019 in the evening. We were 2 of 5 people in the place . Every table in the place was filthy as were the floors ! We were there for 25 minutes or more and while we were there no one came out to clean anything ! The food was as you`d expect . But I pray the kitchen was cleaner than the dining area ! Been going to McDonald`s sense the mid 70`s and this was the filthiest I have ever seen ! read more

The uniqueness of this McDonald's is its recent remodel. The food is the same as every other McDonald's but décor is now IKEA style-Jetstone's 1960. When you walk in you are greeted by a large electronic kiosk with all the menu items. You can order from here without talking to a humanoid read more

So my family and I decided to get McDonald's before heading home back across the state. The drive through was packed so we decided to use the app and do curb side. First, the app was not easy to order from, and i couldn't get the special orders on there right (user error i will admit). So after finally thinking i had everything perfect i payed for the meal (almost $50) and then quickly realized i hadn't gotten the minus onion and mustard that my husband wanted. I ran in, hoping they hadn't started it yet, and it was only about a minute after ordering. First I noticed that the manager was barking at her employees very nastily. I got the attention of a young lady, I think her name was Sarah, and explained my situation. She was helpful and friendly, and brought my request to the nasty Letty, who was a manager, of some sort. Lettie was not only snappy at the young lady, but proceeded to tell her to tell me (loudly) that next time I need to get my order right... and continues on with the loud rant for a good couple of minutes, knowing i was right there, and in front of several others who were waiting for to go orders. Now, I realize that I made a mistake, but that was completely unprofessional. I work in the service industry myself and wouldn't ever throw such nasty passive aggressiveness at one of my guests, not to mention the sweet girl who was just trying to do right by me. I would not normally take the time to write a nasty review, but she was just the worst. I am moving close to that location soon, but I will never go back there as long as Letty works there. read more

This might be my fav McDonalds. The crew is a little older and on task. Appreciate this one and like the group. Best strawberry shake here. Manager is always smiling!! Thanks and great job!! read more

Mc Donalds is Mc Donalds. In the last over 40 years, I have been there 100's and 100's of times, and they are rarely out of anything except maybe cookies or pies. I really like the new jalapeno burger, and it was a GREAT value when introduced at around 2$. However, they raised the price on this, AND 2 locations (this one and west Wellesly BOTH are out of the jalapeno strings to complete the burger. (What's up with that?) crazy, I think the district manager needs to get involved and square this away. read more

Went through drive-thru after hockey game tonight. Luckily my husband suggested checking bag before leaving.. yep missing a burger!! Was able to get attention of worker who got us the burger, but she felt the need to keep telling us it was first time working drive-thru, that she was used to the counter..... huh, shouldn't orders be checked no matter where you work in restaurant? To top off experience the French Fries were cold and tasted like they had been sitting for a while. Not sure why we go back to this place, they seem to always get things wrong. read more

Best McDonald's in town. First one built here too. Started as a hamburger stand, owner came as a crew member and worked his butt to the to buy out the franchise to make it his own. He treats his employees and salary management teams with so much respect. This companys benefits are amazing. Love the team's here. read more

Just moved to five mile and this is the closest McDonald's to my house. I've only been there 2 times. The first visit was at night and everyone was treating me like I was an inconvenience to them. Thought it was just a rough day for them, so I tried them again tonight and was greeted with the same person who acted very short with me. She then asked me to pull forward to the second window. As I passed the first window I heard "um, excuse me?" She explained how if the locking bar is up then go to the second window but if not I need to stop at the first window. I got my food quick and went home. I opened my Big Mac to find that it looked different than usual. The burnt meat was thin, over cooked, black and rubber-like. The bottom bun was stale and hard. I had about approx. 6 strands of lettuce clumped together and not much sauce. I work in the food industry and one thing I know about franchises is consistency is key. I expect my Big Mac to look and taste the same no matter where I go. I also understand every customer is a walking dollar sign for your company so customer service should be taken seriously no matter what time of the day I decide to spend my money with you gambling if I will receive a good meal or one that goes directly in the trash. I will not be returning to this location again. I'm going to be driving out of my way to receive better service and a much greater product from another location. read more

McDonald's - a hamburger and a pickle - Burgers Near Me - Spokane, Washington

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This has got to be the worst McDonald's in Spokane,WA. They can never seem to get an order right if you do anything other than what's listed on the menu or they don't give you all your order. Done with this location. And you want $15 dollars an hour. Well maybe you should learn how to read a customers order first!!! read more