The service was non-existent. But it was the filth of the kitchen that put us back on the road to another McDonalds. It was disgusting in a way that I've never seen. I eat at McDonalds a fair amount and have never seen filth like this. read more

if I could give this restaurant zero stars I would. Such a waste of money. The workers were extremely rude, unhygienic, very loud, and they were all yelling at each other while we were sitting right there. they're soda machines did not work, and it looks like the grimace grimaced into the urinal and had explosive vomit into the urinal. my burger looks like it was ate by a cat, and then served to me. their mobile app said they were only serving breakfast at 5 PM like bro what. then proceeded to go to the kiosk to order and it wasn't working well either. One of the workers had her entire family camped out on the booths like it was a family reunion at Waffle House. Do not go here unless you want to hear the louisiana walmart version of keeping up with the kardashians. Very disappointing. read more

Honestly my favorite McDonald's lol - always quick and fresh! Kind service too! A regular stop for a road trip north for me :)

I will say today is November 27Th 10:42 McDonald's right here don't close till 11:00 how are u gonna ask over the speaker if I'm using a mobile order we said yes not to mention we have already paid and then u don't answer us back for ten minutes we pull around and no one's there we will be calling Friday we gonna try tm but its thanksgiving but I will be calling Friday to get my money back im gonna go all the way to the top this is bull shit u just take our fucking money knowing damn well it's on the screen and just take our food this is crazy dude there some real messed up messy ass people in this world karma is real read more

I like the APP. My order is ready quickly and the discounts are great when I use the APP. Some locations are slow because of staffing issues. But guess what? Get used to it sugar plum. read more

Asked for extra pickles and Mac sauce. We did not receive it. We asked to get it fixed and the manager rolled his eyes and said it already has it. We showed it only had two pickles and very little Mac sauce. He took it back then brought it back and said here is your triple extra. read more

I guess I work at McDonald's now... The registers are free but the workers are helping everyone with the self ordering stations (SOS). I asked if I can just order at the register and the woker started to but the manager said NO. So the worker basically took my order at the SOS. I don't think this make things easier or faster for the customer, but I'm sure it does save McDonald's money. If they start making us clean the restroom I'm never coming to McDonald's again. read more

McDonald's - a woman holding a child in front of a mcdonald's sign - Burgers Near Me - Sorrento, Louisiana

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This place is dirty unorganized and unfriendly. The floors where so greasy it was like a skating rink. The person taking our order forgot to check the person in front of us if their card went through so they got there food for free. Than we we started ordering the staff had to have a meeting about it instead of taking our order. Didn't have biscuits and gravy didn't have the frappé machine working and none of the signs behind the counter showed the options of food. read more

Was just at McDonald's. Pulled up at 11:45pm. Line was really moving slow. I know they close at 12 and they wanna go home but there were two cars in the line waiting. They turned off the menu at midnight, while we had been sitting there for 15 minutes and someone emptying the trash said they were closed. read more

Service sucked. The fries were cold and soggy, I ordered 2 double cheese burgers no onions they gave me 2 burgers plain full of onions. Highly disappointed in the food, and fed it to my dog read more

Dont eat here!! Nasty workers , this restaurant is dirty I ordered chicken nuggets for the family and as i waited for my food i heard a loud tray hit the floor i saw a worker pick up the food off the floor and serve the food like nothing happened and one worker in the back turned to me and laughed i demanded a refund , got my money back and never stopping here again , warning if you get sick from food poisoning better believe its from this restaurant! Edwin read more

The people are deaf they aren't nice don't recommend the food was good but very bad place.

Located one block off Interstate-10 exit 182(Sorrento Donaldsonville) is very convenient. If you can't seem to make it straight to Baton Rouge from NOLA or vice versa this is a great checkpoint. The service is fast and friendly and the restrooms are always clean. Several locals(elderly) in the area frequent this spot to discuss the daily news and greet you with a "Good Morning!" also. The food is always fresh thanks to the constant flow of orders so no need to worry about if it's been sitting under heat lamps. However, keep in mind this is a very busy intersection when it comes to vehicular traffic. There's no stop and go type traffic just industrial traffic making drop offs and pick ups. read more

McDonald's - Front of Restaurant - Burgers Near Me - Sorrento, Louisiana

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I like this location because their ice cream machine is not always down but WOW whenever someone is not working inside at all, the people ordering on the drive thru don't really know that because the branch don't really put out a sign that nobody's working for that day. It's annoying in the morning because it will cause us working people late for work. read more

01/10/2020 8:20 am, ordered a small coffee and apple pie before I go to work on my day off, employee let me know there we no apple pies, at the first window the young lady was just as confused as me as to why there were no apple pies in the morning.. that's when customers eat the pies no? Told me to talk to the manger at the 2nd window. She told me they open at 4 am but everyone dosnt get there until 7am.....so I'm an hour an half y'all ain't got things together? Just go home girl, can't expect good service from these places any more I guess. read more

My fiancé and I were on a road trip and needed water. Their soda machine water was broken, but a woman (not sure if manager or just a worker) noticed us struggling and made SURE that we got a large cup of water - it was just very sweet. She also called us a "lovely couple" which was cute, because we just got engaged last week read more

After a recent long vacation over at my hometown, I was ready for some good relaxation and some good eats while driving back home. While driving out of Louisiana, me and my father found this spot nearby. Pulling into it we were greeted by yelling, it caught my eye even with earbuds in so I took a peek. I saw a woman with several kids in her car yelling at the speaker about Happy Meals and Fries. She sounded very frustrated and I caught the woman hitting the side of her car a few times out of frustration. I tried to tune out the noise but the yells were getting louder. My eye caught the entire order being taken off on the big screen and her driving away with no food. We were a bit confused but insisted on giving it a chance. The lady at the speaker ignored my father for a good 2 minutes until she eventually answered in bore. He stated what we wanted and she said to "pull up immediately" in a voice that resembled utter depression. I felt a tad bit offended by the people being so bored with themselves but I don't like judging people, after all they are minimum wage workers. We recieved our food pretty quick which was a surprise. I grabbed my Quarter Pounder Meal and immediately ran for those fries like I normally do. For a few seconds I stared at boring, lifeless, soulless, unseasoned soggy fries, half of which were falling apart. When I went to take a bite, I was sent to the wonderful world of nothing. Absolutely nothing was going on in my mouth and it seemingly felt like I was eating mush. The fries felt like they had been sitting in the back for hours waiting to be eaten. I reached for the Quarter Pounder and when I took a bite, I got a glimpse of some disgusting pink meat aswell as once again, a lifeless food item. Personally, I don't mind mid rare burgers, but the color really caught me off guard. I threw the fries back into bag and took one more uncomfortable bite before going back to doing. I will never be coming back here ever again. This place is lazy, drab, and a piece of crap. read more

Terrible service. Literally the worst experience I've ever had in a McDonald's. When I walked in at 8AM the doors were accidentally locked and 2 customers along with the store manager were waiting outside. Then when we got inside the employee taking the order was unbelievably rude. Also the water dispenser at the side machine was not functioning and I the lines were too long to ask for a cup of water. This store needs to evaluate their management. read more

Don't stop here, especially late in the evening. Locals even said the same thing. Menu says breakfast served all day, spouse asked for an egg McMuffin, they are going to close soon and don't make breakfast that late... it was just before 9:00 pm. Staff acted like they didn't care. Fries over cooked, Quarter Pounder no onions, bread was dry, like it was old. One of our Big Mac's had a hair in it. Soda machine out of most of the drinks, no tea made. Drink station was filthy. No staff on the dining floor the whole time. What a waste of time and money. read more

So I will start of by saying I have a small addiction to McDonald's French fries. This store this the closest to my house and very convenient I tend to come here at least once a week. But lately I have been driving 10 miles away to a different one because of the experiences I have had here. So,I went inside yesterday to get some fries and a drink. While I was there, they hade 3 employees relaxing. The girl was off work and was so loud, screaming and laughing and making a scene. Then she got up because here ride was there The two boys that got up and started tending to the trash started cursing and laughing on there way outside. I got my fries and went outside to my car and one of the guys started to make inappropriate noises at me and they started cursing at one another. This was a horrible experience for me and will not be returning. read more

Positive - open late and iced coffee is CHEAP (cheaper than other McDonalds around the country) Negatives: Just getting coffee in the drive through seemed like a strange ordeal read more

Stopped by this McDonalds on my way back to our hometown. Pulled up to the drive thru. We were never greeted. Just asked if we were using rewards. I told her no and n one ever came back in to the speaker. We pulled up and let them know that no one else ever answered us again. It was a young girl with blue braids in the back that rolled her eyes when we got to the winDow. The young lady working the window told us that the headset had stop working. I asked her did they have a $3 dollar bundle. She said that she did not know what that well we so then she asked blue braids and again she caught an attitude and said NO. Another young lady came from the back and said yes ma'am we do have i. I placed my order and ordered 2 Hot and Spicy extra mayo add cheese , 2 small fries and a coke light ice. I originally asked for a iced coffee. Again blue braids said wtf? We don't have no coffee. We are about close. So basically they were about to close in 30 minute. I understand. However you still have a job to d. anyway Due to incidents that occurred I did not eat my food.. Yalol need to hire better associates with better attitudes read more

Noone there says "Please" or "Thank You" The managers do what they want with no consequences. They bring outside situations into the workplace.. They get away with calling customers names & arguing with them. Complaints were made & ignored on 1 manager. The GM needs to go. Seems like he's scared of his managers! Sorry ass excuse for a restaurant. They screw up orders & get upset when you bring it back. read more

Big girl taking the order at the drive thru right now is so rude lazy and miserable and mad because she asked my husband anything else and he said yes and she huffed and puffed get another job if you don't like yours! Literally all your lazy ass is doing us taking orders and payment. read more

I love their fries. They are my favorite. Their drinks are only $1 for all sizes as well. Awesome. What a way to quench your thirst!

This place is a disgrace. They messed our food up. Went back and recharged us twice. Messed it up three times and had a terrible attitude. We didn't even get the burrito we asked and paid for. Didn't even get the burrito receipt. read more

McDonald's - a receipt for $ 1, 800 - Burgers Near Me - Sorrento, Louisiana

We were in line for 30 minutes. So if that says something. Also there was no one at the windows and as soon as my sister screamed they opened the window. They also didn't apologize or anything. read more

Stopped by on Sunday around 11:41am to get milkshake and drinks and happy meal for grandkid. As usual, many times, ice cream machine out of order. Then drink machine has half of controls broken. No Dr. Pepper and no Root Beer. When approached shift manager, who was sweeping floor behind the counter rudely told me he didn't have time to address my concerns and walked away. Most pathetic MCDonalds I have every visited. Will definitely never step foot at that facility again. read more

Terrible service all around, do not go here. They literally would not take my order through the drive-through and told me to leave LOL

Horrible service they stood there and looked at me like I was stupid as the clock transferred from breakfast to lunch. Just some really unfriendly people. As two women ran around one man walked around with a phone up to his ear just wander around talking on the phone. Pass this Mickey D's up read more

The service at this McDonald's is so much better than the Popeyes down the street. They care at this McDonald's and are polite and caring and the Popeyes is rude. I love you this mcdonalds. read more

Fast and efficient until it came time to pay. If you're using cash, watch out for the quick change person at the window making an "Oops, I made a mistake." when questioned. (You can't know you made a mistake before you recount unless you knew it was wrong before time.) My order was properly filled and well done. Just one bad apple... read more

I don't have to go back and forth to be a good idea but it was the best of the day before my eyes are burning in my head hurts and I'm still waiting for you to be able too see the new version of this month in which he is the only best of the day after a while ago and it I have a to point out that I have a great way of saying the government has been in the world is full of people in my head and shoulders above all else fails at least I can get it together for a long day at work today I am a big fan of yours and you I love the way you want me too but I have to go back in time and money for a while ago I have to go back in the morning to all of my favorite song on this album and I don't think I might have a great day for the next two years yall fucked up my fish! TIME CUBE!! TED IS GOD read more

We stopped for breakfast around 10am and had a wonderful visit. Newly remodeled, very clean, and friendly service. We had our food within a few minutes and then back in the road! read more

WORST McDonalds experience ever! Filthy dirty overflowing trash welcomes at the front door the bathroom was beyond disgusting trash and filth everywhere. I didn't want to order ANY food but my husband was starving. The self service station is ridiculous and difficult to use. The young girl behind the counter (with the huge roman numeral tattoo up her forearm no name tags so guessing thats how they identify her) was rude, dismissive and had ZERO customer service skills and to top it off she didn't know how to work the SOS. She couldn't find a milk shake for a little old lady who they just should have taken her order personally that was a 10 minute ordeal and we ended up helping her and tattoo forearm find the milk shakes on the SOS. We waited over 15 minutes for our food and when it arrived they got both of our orders wrong so back to the SOS board with tattoo forearm to reorder the food she couldn't even personally take our order after the screw up WTH? I didn't eat my food but the second order mess was still wrong (thinking I got my 1st order the 2nd time) The burger was cold and my husbands big mack had SOOOOOO much special sauce it was running down his hand. Save your self a headache and go to another McDonalds this is a disaster. read more

Saying the don't serve breakfast all day when the billboard at the menu says they do ! People lazy and lying to customers I wish there was a way to report this McDonald's to corporate read more

This was absolutely the worst mcds ever. The worst customer service ever. There was 1 girl that was so rude and disrespectful to everyone that came up to the counter and asked for anything! There was a bunch of kids working here yelling and arguing. Not doing there job and on there phones. The manager there was a middle aged adult woman but she was also unprofessional and was not doing her job other wise the employees would have been doing there's. We waited 35 mins and my husband finally decided we were leaving to get food somewhere else. We got a refund but not before the little yound girl wanted to get a attitude talking stupid. Don't ever go here. read more