While this location offers a generally satisfactory experience, there are a few areas that could benefit from improvement. Most notably, the service tends to be somewhat slow, even when utilizing the mobile application for advance ordering. This can be particularly frustrating when trying to grab a quick meal. Additionally, order accuracy can occasionally be an issue. I have experienced instances of missing or incorrect items, which can detract from the overall convenience. Consequently, I highly recommend taking a moment to thoroughly verify your order before leaving the premises to ensure everything is correct. read more

Food tasted great, chicken nuggets taste juicy, burgers tasted mid, their service was not good, but not bad, the ambiance did not feel cozy, and the place felt like it was like it would be a area for like a pharmacy, no colors at all, and there's no playground. They just put screens and call it a day... read more

10/10 stars for this McDonald's the manger Marcela was so kind and friendly. Best advice ever had at McDonald's read more

McDonalds - Best experience ever - Burgers Near Me - Selma, California

Had the big arch.Big boring tasteless burger.It is a mcdonald's burger after all.Not sure what I was expecting because all their burgers suck.Just flavorless fake-like beef.Oh well maybe one day they'll actually put seasoning IN the burger itself.The big arch sauce was practically non existent read more

Walked into this McDonald's but they had issues with the mobile order, as the system doesn't show up, we have been waiting here for more then 25 minutes for a cup of coffee, the management seems to be fluttered and extremely flushed with drive through orders. I want to give merit to the staff for constantly checking up on me to see what is happening. At the end of the day if they continue to check up on me it is a good start to service. I would like to mention Marcella, hard working manager, and the merit for us goes to Mark who was patiently working to maintain the service here. However we waited for more than 30 minutes and got a bad excuse working on my order, and was extremely bossy to an employee named Mark who was patiently working and following orders. read more

8/05/23 Hot and soft vanilla cones is a nice cool down! Two ordered in a cup and the worker was kind. 8/06/23 Dinner time! Soft serve vanilla cones were really good and mother enjoyed hers too! Good service & soft serve vanilla cones! Recommended! read more

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I waited 40 minutes for an online order. When I arrived at curbside, the staff saw me but didn't even check my order number. Everyone else got their orders before me, even though I was there first. Their customer service is terrible, and the food is always dry or stale. I should have just gone to Taco Bell instead. read more

Disgusting, nasty is all I can say. It's whatever they cleaned off the grill and still slapped it and served it. I could just smell it all burnt of flavors. Called and no one picked up from store number. Doesn't even deserve a star rating read more

McDonalds - Waited 10mins in the drive thru parking for this - Burgers Near Me - Selma, California

Drive-thru did not take order from vehicle that arrived first. After waiting for 2 minutes, order taker said "I will be with you." Then another vehicle drives up in the second drive thru and we are still waiting for order taker to ask us for our order. Then we see the other vehicle that drove up pull out of the drive thru to go to the window to pay and pick up their food. When the order taker finally asks us for our order, I ask what is going on when we arrived first and the second vehicle drove up and gave their order while we were still waiting for our order to be given. Order taker just said, "Sorry, it's too late, now" Outrageous customer service!!! Will never bother to go to Selma McDonald's and will tell all my friends and family to not order from Selma's McDonald's. read more

Ordered two quarter pounder with cheese meals. One of them was fine, looked as it should and the other was horrid. It had a regular small cheeseburger top bun with an appropriate quarter pounder patty and then the bottom bun was the middle bun to the Big Mac.. the inside was dressed like the small cheeseburger, hardly anything inside. Behold, the Frankenburger!! WTH McDonald's?! It's not like your food is inexpensive anymore. I'm not asking for perfect as I don't have a high expectation for fast food. But I do expect better, especially for the price. Come on!! At least the fries were hot and fresh. This was Saturday early afternoon, you couldn't have run out of buns that early in the day. I'll leave out the BS at the drive-thru which was a lot. Leaving one star out of pity. read more

McDonalds - Quarter Pounder with Cheese bottom with Big Mac middle bun. - Burgers Near Me - Selma, California

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Hello, at 2:20 pm I had visited the fast food chain to order a large Mc crispy meal with a side of tangy bbq. When I got my order, I noticed that I didn't get my bbq. When I asked one of the workers, I had apparently had not been charged for it so I had to pay an extra 27 cents on that meal read more

Nasty old food and the service sucks Why aren't they shut down After I've asked directly to the working for fresh fries read more

This mcdonalds is the worst. I went to get dinner with my family and the people in front of me had been waiting for a hr. To get there food Then I went to order the guy did not lison to us after telling him we want the 40 pice nuggets with the 2 large frys 7 timea. He says we dont have a 40 pice with fries. So he goes and adds the 2 larg fries after We told him that it's under the bundle tab. I ask him to go ask his manager (no better then the cashier) as she says hello the customer that was waiting for 1hr finally says something and she leaves us to pretent to take care of them and thwn hands them to another supervisor. Totaly walkes away from us. So we left. read more

IF THERE WAS A VERY POORLY RAN STORE IT WOULD BE THIS ONE. Shift mgr has a new staff who kept asking for help. She did her best. I say the ASST.mgr and DEFINITELY THE STORE DIRECTOR/mgr should be scheduled. Asked before ordering if macchiato were being served new employee said it works but sure due to being new. But took order anyways. No macchiato machine working!!!!! Then asked if we can just keep the sizes but just make them regular coffees with 3 pumps in lrg and 2 pumps in sm. creamers put in. Waited another 3-5 minutes And we're given frappachinos !!!!!! Then waited some more while regular coffees given!!!!! NO DARN!!!!! Creamer!!!!! IM DONE!!! Spoke with shift mgr. who was on grill. She was nice and professional. I BLAME UPPER MANAGERS AND OR CORPORATE OR OWNER!!!!! I did 12 years fast food mgmt shift to asst. and started head mgr/director. WTH mcdonalds. You WILL BE CLOSING SOON WORLDWIDE read more

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Do you want to wait 35 min in the drive through just for a simple ice tea, did you prepare to leave work 20 min early to get some breakfast but end up being late anyways, or do you want your order to be completely wrong??? Well do I have the place for you!!!! read more

If you want to be sick, and wait hours for small food? Go here! Once I walked up here it's all clean as soon as I enter I see a young girl throw up as she was walking to the door. Disgusting I hope you guys can do better with not making it so bad read more

An example of a place NOT to place a mobile order. They update all these stalls to make it seem like there has been an effort to improve curbside customer service but as you can see. Very disappointing burgers, all messy. I ordered no pickles, got no onions and extra pickles. read more

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Horrible service. Only people in the restaurant when we ordered. 20 minutes go by for 2 breakfast sandwiches and they still weren't making our order. But employees were coming out and eating food. Worst service ever!!! read more

The young lady at the first window taking orders/cash was very rude and not in any way shape or form helpful. she seems very bothered for some reason some one should check on her mental health and or mover her position she has a serious attitude problem and has no respect for any one not even the business 5/9/23 8:50pm "Younger lady" read more

Don't get me wrong the food here is delicious but the customer service is not too great. They're also always forgetting our sauces and napkins. The sodas never come filled, they always come out tasting so much like water. They put more ice than they do soda. read more

Just there for the sweet tea. McDonald's has the best sweet tea and it's only a dollar for any size. I'd like a large, please. A bit busy on a weekend afternoon but the drive through went fast. Friendly staff. read more

Probably the worst experience I have ever had at a fast food chain. I ordered through my mobile app so I could pick up like I normally would (Never had an issue).However, when I logged back into my mobile app to see my order number I noticed my recent order wasn't there. Thankfully I had taken a screenshot and I also had my emailed receipt that I was sent after I placed my order and it also showed I ordered at the correct location. I thought I would be fine since I showed the worker my receipt and explained that I did in fact pay, but I didn't see my order in progress of being made on the screen. The worker then got the so called "Manager" and after explaining to him what happened he told me since my order did not come through their computer system they were unable to make my food. After over 20 mins of waiting I tried to justify that I had paid and showed my receipt and my screenshot of my order number. The "Manager" still refused to make my food. I left after 25 minutes with McDonald's taking out a bank transaction of $11.95 and NO FOOD IN MY HANDS. I then asked the "Manager" how to move forward in issuing me a refund and he stated he did not know the number nor how to work the McDonald's mobile app since he didn't use it. Mind you he even asked one of his employees what the customer service number was! For one this "Manager" needs better customer service training instead of allowing other employees on his team to be speaking for him and second the moment customers drive up to a speaker we hear " Will you be using the Mobile App today?" so how does this "Manager" not know how to utilize a App that McDonald's promotes?! This was by far the most embarrassing and worse customer service experience I have ever received and to leave after I paid and was refused my food, is plain disappointing. Manager was a male with glassed and was working during the lunch rush at 12. read more

McDonalds - Burgers Near Me - Selma, California

Food is always wrapped sloppy. They never look like they want to be at work.The lobby floor is sticky . The rest room is horrible. Who wants to eat out when you have to deal with their terrible attitude's. Revamp the place with new staff. These young kids with no people to support financially don't care about keeping a job! read more

Don't bother with it. Go to Kingsburg or Fowler instead. Service is abysmal and tables are dirty and sticky.

This is a one star McDonald's for a reason. Terrible service, wrong order, arguing with me on what I ordered, patted and waited another 10 more minutes in the parking lot for food. The children managing and working in this place all should be fired and start with an owner who cares and staff that have basic customer service skills. Skip this place until that happens. read more

This McDonald's is a complete joke ordered a cheeseburger and a chicken sandwich took close to 20 minutes. My advice is it will be quicker to buy and cook your own this ain't fast food at all. On top of that it was cold when I received it. Zero stars. read more

Drive up they didn't have any pies so I drove off . I drove a couple miles and got my frapp and pies and I was satisfied

Worst McDonald's in the valley. Ordered from the kiosk, then waited 20 mins before I went up and asked. When the order finally came, they were out of milk for the happy meal, fries were cold and this thing they call a cheese burger was kinda warm. Every table in the restaurant was dirty and when I asked to have one cleaned, the girl behind the counter handed me a rag. No thanks. I swear I'll never come back. Ever. I've given them the benefit of the doubt too many times. read more

McDonalds - Seriously. How hard is it to assemble a cheeseburger? - Burgers Near Me - Selma, California

Horrible customer service. Drive to Kingsburg McDonald's for better food quality and customer service.

Absolutely horrible food tasted like it fell on the fucking floor old as hell. Threw it all in the trash. Girl at the window was acting weird as hell. The evening crew is horrible. If you hate your damn job so badly then get a new one read more

Restaurant needs to work on there drive-thru times. There's no reason for cars to sit in drive-thru for more then 7 plus minutes pre car.

$1.50 to add mac sauce to a McDouble?! Quality of service is irrelevant after such price gouging. Clean drive through.

Selma ca McDonald's Sucks they have Rude service They don't have patience with the customers I went in and tried to order my autistic niece her favorite food at mcds where u was denied service because they had no change in the front druve threw I spoke with the manager they said come inside they can do it . went inside they said manager left this is so disturbing they still couldn't assist my niece with her favorite meal this happend today most disrespectful Females if you have workers make sure to hire ones that actually like working!!! ruined my Babygirls day misleading and disturbing service read more

Check. Your. Order. Before. You. Leave. Every time we think we can trust these kids again...something is missing. Or have to leave in a hurry/forget to check...something is missing. It's embarrassing at this point and honestly should have done what a lot of friends have done, which is go to others. I've heard the Fowler/Kingsburg locations are much better. I try and keep my Yelp reviews positive, but come on guys. Go figure, I'm super sick at the moment and MY meal is what's missing. read more

We literally just left. I'm already sick!! At first we walked in and noticed all the chicken items and the fish was marked off on the menu. So I ordered to quarter pounders 2 med fries and 2 large cokes on the app... took 20 minutes to get our food. We take a bit of our burgers and they were RAW! Bright red meat in the middle! Took it up and showed the manager he said that's gross. And so they made 2 new ones. Still not cooked completely and light pink in the middle. We ate. But the fries were disgusting as well. No seasoning on anything at all. Not even salt on the fries. The food tasted so gross I only ate half of my meal and threw the rest away. 5 minutes later my husbands pulling over in the freeway so I can throw up what I did try to eat! Not feeling so hot and my husbands got stomach cramps! Thanks a lot McDonalds!! read more

I gave them 3 chances to convince me to keep going to this McDonald's and each time they disappointed. All were mobile orders and took 30 to 55 min to get my food. I tried the surrounding cities and got it in 5-8 min. read more

They're slushy, ice cream, coffee machines NEVER WORK. Go anywhere else if you want a slushy or ice cream or anything sweet. This McDonald's SUCKS. read more

Flip a coin. That's the chances of getting all your food fresh, in a timely matter and correct at this location. It's a hit and miss because there are times where I'm like, "dang these fries are so piping hot and perfectly salted," and other times I'm like, "they must've found these on the floor, scooped them up and put them in my bag." Ugh but I can't help the cravings my central nervous system hypnotizes me with and makes McDonalds so enticing that every bite is delicious until I'm done and regret soon sets in along with an extra pound or two on the scale. I'm a risk taker and that's why I come here. read more

McDonalds - $2 Oreo frappe - Burgers Near Me - Selma, California

A simple order of large drink and two apple pies is an ordeal taking too long. Avoid this McDonald's

If I can give negative stars I would , came by this place last night making our way back to the 209 , was about 10:40 , ordered our meal , was charged and waited for 25 min in the drive thru . We were honking and seeing workers just standing their laughing . They made eye contact with us multiple times but never came to the window . Then they proceeded to turn off lights and leave . A worker finally came up to the window and rudely asked what we wanted . Obviously our WHOLE order . Didn't even apologize he just had an attitude. Would never go to this location ever again. read more