Service and food sucks, they take forever to give you your food and still give you attitude when you ask them about it. Staff and managers don't see to care. Never going here again. read more

Don't come here! Orders are never correct t. Keeps everyone waiting 20+ minutes for the smallest order.

Today (Friday) I stopped by around 4:44 PM after work feeling tired, exhausted, and starving. Even though the drive-thru line was long, it was moving quickly. To my surprise, when I got to the second window, my food was already ready for me! Every time I visit the McDonald's on Roosevelt, I get asked to pull into a spot and wait. But today Pleasanton was different it was fast, convenient, and exactly what I needed after a long day. Thank you to the team at the Pleasanton location for the great service and efficiency! read more

It's 9am with a very empty diner. I ordered my food at 9:00 it was very simple not modifications it's not 9:15 and I haven't received my food. Some lady orders a cup of coffee after welcoming herself to the back of house and it's out in a few minutes. If you're not busy, why is it taking so long? It's not a lunch rush, having an empty dining room does not mean you can take your time on your orders. Only to be told that fast food workers should get paid $20.00 why? Call the Contreas family? Will I wait 15 minutes for the to answer? read more

Rude manager and staff came inside with a light hearted mood and that changed really quick Mexican manager in white shirt was rude and had a sour attitude if you don't want to be here go home ‍ read more

The slowest McDonald's ever Just took 30 minutes to get my 2 cheese burgers. Got them cold and made wrong. read more

I went this afternoon just ordered a simple order 1 hot and spicy and m fries. They park me when it shouldn't take that long for them to make that simple order . Anyways i parked almost waited 10 mins just to receive my order like what are y'all doing back there EATING THE DAMN FOOD ? Then a worker comes out looking clueless trying to find the which order belongs to who like come on at least have some type of organization . Then finally someone comes out with my food it was cold fries had no salt on them I understand they are tired but your working in a fast food restaurant. Theres gonna be customers in and out so what do you expect to sit around and chat all the time ? Don't go around the time 12pm-1pm let those ppl get off their shifts before they hand out your food cold . read more

After being the only car in curb side for 20 mins I went inside . Inquired about my order after a few minutes caught the employee with my order trying to take outside . When I checked the order at the counter it was cold. Ask them to remake it. When I received the order the second time the burgers were made wrong ... now the younger female was helpful and quick to resolve the issue but the manager nana who heard me come in and my issues tried to avoid the whole situation. She could have at least acknowledged the issues. Finally after 35 mins I got my food . These kids are trying but extremely poor management. Called the # on the wall with no answer. read more

Whhhhhhhhhy!!?? I NEVER LEARN!! Every time I go here the service and their food gets worse and worse. I ordered a quarter pounder (not double) 1fry , drink and 3 WARM chocolate chip cookies , that's it! I was asked to wait( 30mins ) while all the cars behind me got their order without wait, finally I get home the cookies Are hard and cold, I'm about to take a bite of the burger I smell a burnt smell.. and sure enough my burger bun was burnt I threw the shit away!! NEver fails MY ORDERS ARE NEVER RIGHT SOMETHINGS ALWAYS MISSING AND I HAVE TO WAIT MORE THAN 20 If I had a choice they wouldn't even get 1 star!! But I had to rate to post! read more

McDonald's - Burnt burger bun - Fast Food Near Me - San Antonio, Texas

Slow service zombies working here I need life Food is horrendous what else you want me to say read more

I had trouble using the Kios and my Rewards app so I went to front. They had to send a young lady to the front to assist me but she was definately happy as she was extremely rude. she then called a manager to try to assist but she was even worse. I would skip this place and eat a Better Burger up the street. read more

Ok been here twice but 1st time i was disappointed. They had 1 register open 4 people in front of me it wouldn't of been bad but they had other employees just standing talking. Took me 3 min to get ice because ice machine was dropping 2 ice cube at a time. The lobby was dirty the restroom was worst. Not only dirty no toilet paper they only have 2 restroom stations and we all know the rolls of toilet paper are extra big rolls but both had none. Well i will not be going back to that McDonalds nope nope :( read more

McDonald's - Not gonna be a good review :( - Fast Food Near Me - San Antonio, Texas

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Order #45 3/6/23 order placed at 3:48pm waited in line for 20mins was told to go to the side manager came up finally and asked what was my order they finally brought my order when i got the order the food was still cold and not fresh read more

Waited in line 15 minutes for my Cold nuggets and my cold fries and they do not even cook the fries all the way I didn't get sauce for my nuggets either this place really needs a lot of help!!! read more

Asked for 3 hot n spicy bundles no mayo and barely any lettuce. I called 3 times just to place a complaint or see if the error could be fixed no one answered. read more

McDonald's - NO MAYO Hot and Spicy McChicken - Fast Food Near Me - San Antonio, Texas

Went in on a Friday evening great service food was good and i felt like i was in a different kind of McDonald's just the atmosphere seemed different the play area was opened to the dining room area so it wasn't hotter in there then the rest of the store. They had a cabinet with board games which was really cool too . I know McDonald's isn't always the best but this time it was. read more

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i thought with it being rebuilt that the service and food would have been better, but it's still the same crappy service and cold food plus workers having attitude like they don't want to be there or mad when you complain that your food is cold. do not go here. i give it one star for the nice rebuilding but it doesn't match the service and food quality. nuggets tasted soggy n cold as if they were from 2 days ago and fries were cold to the touch. read more

Very strange kid play area. The equipment is geared toward toddlers. There are three touch screens with games for all ages. Perhaps it is due to the high school being across the street. Ran into band kids getting out from practice. Plenty of parking and well lot grounds. read more

McDonald's - Play area. - Fast Food Near Me - San Antonio, Texas

This is one of our go to McDonalds in our area. The drive thru is typically pretty long but the employees are working quickly and always friendly. A few times we have had a mistake in our order but they will offer to fix it. Appreciate the dedication this location has had consistently through the pandemic, snowstorm, and more! read more

This is how they make the Big Mac ... what the heck... over charging for Big Mac with kids meal size patty... now I'm going to have to check other locations to compare. See photos of my burger and the ad. No more visits from us. read more

McDonald's - According to the advertisement, this patty looks like its bun size and how it's supposed to be served !! - Fast Food Near Me - San Antonio, Texas

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I live right around the corner from this McDonald's and I have to honestly say it is one of the worst McDonald's in my area! The drive thru is always ridiculously long which obviously isn't there fault but the wait time is unbearable. I've literally sat in the drive thru for over 30 minuets on a Tuesday night. The last time I went which will be the last time I go for a while my burger was literally bloody. I didn't have the time to go back and argue with the staff about my burger so I just threw it and took the loss. I won't be back for a very long time read more

literally for what? i ordered a 4 piece nugget by itself and they gave me this? you would think after the remodel they would be better and hire better people !!! if you're so ANGRY at your job THEN DONT WORK AT MC DONALDS !!!! so weird read more

McDonald's - 4 Piece McNuggets - Fast Food Near Me - San Antonio, Texas

Stopped through the drive-they for a quick oatmeal breakfast. Friendly service and good, dark coffee! My Yelp rating system: 5 stars= Driving across town just for this! 4 stars= I would recommend visiting. 3 stars= Average, acceptable, positive. 2 stars= You might be able to drag me in. 1 star= I will definitely not be returning. read more

Hello Fellow neighborhood. Once again l decided to give this food chain a second chance. Well this time my food was cold. My frys were old. This Mc Donald s need to get management re -evaluated. They never have ice cream. The machine is forever broken... Come on lets get your act together Mc Donald's. read more

I've only been to this location twice and I will not be returning . The line and the wait is ridiculous even at 7am during the summer.

This location always takes long to complete your order. Menu items are not always available. You have to wait for them to prepare them. Have made several concerns to management however they are never corrected. Hiring managers need to make hire leaders to improve service and talent. read more

On the drive thru menu it said that Sausage McMuffins were not $1, I got charged more than that. I pulled up to lane 4 and waited over 20 minutes for my order. I had to get off and see what was the hold up, by this time my coffee was cold. I let them know and they tell me that they are slow with breakfast. I ordered 3 sausage McMuffins and 2 orders of the hotcakes with sausage, part of my order had been sitting there. They get the other hot cakes and give to me. Everything was cold and I live less than 5 minutes away. Not even an apology or what can I do to make it better. While I waited on the area for drive thru orders I saw at least 6-8 vehicles come and go. read more

I went today and they told me they didn't have any French vanilla cappuccino!! I was like what?! I bought it from here and every other place too! They proceeded to demean me and belittle me by saying that they have never served anything hot with that flavoring at all! And this was a damn manager?! So I had to wait another five minutes cuz I pissed them off for a refund... smh sorry service and it doesn't get better at all read more

Surprise, surprise.... the ice cream machine was "down" an hour before closing EVERY TIME!! There is no wayyyyyy it's down consistently an hour before closing. Have some integrity as a company and say the truth!! Y'all shut it down to clean it for the next day. Also, my double cheese burger was drenched in mustard and ketchup and was all over the wrapper. (Yuck) I HATE that I'm more than likely going to keep going here due to it being by my house. read more

Usually I have no issues with this location, however it seems like coming at night means only getting half your food, no receipt and a big serving of frustration. My main annoyance is that at night and during really busy times at least one thing is forgotten. So many times have I ordered a mean only to not get fries, like a meal comes with fries always l, why do I have to fight for a god damn fry I paid for? read more

I stopped to order food and we had to repeat it several times. When I got my drink it was hot, with no ice and was halfway filled. We waited for at least 20 mins for our food. read more

Service sucked they only had only 1 person on the register and I ordered a medium smoothie I waited for 20 min waiting there was a point where I had to remind them about it absolutely no way I'm coming back again. read more

Usually i have no issues when i go to this location , however i went on Sunday night just took a glance at my food to make sure it was correct. Only to get home 30 mins later to find out the 6 burger's we ordered "Plain only cheese & Pickles" had everything on them. It was already late about 10 pm once i got home. I called we had two gentleman who stated they were the managers to bring in the food back to them at 10 at night , i told them i live 30 mins out im not going back right now. Ill be in the next day they said just to bring my receipt and food they would refund.Once i get there the manager wants to tell me the two gentleman i talked to are not managers and that its not there policy to do refunds. i told her thats not my problem i asked for a manager and they stated they were managers so thats something you would need to fix with your employees but thats who i spoke to and if i would of came last night like they said i was gonna get my money back but your telling me its not your policy. So then tell me they can give me 1 Medium meal in place of my 6 burgers that did not make sense to me i told them i just wanted my money back. Finally after arguing back and forth they finally gave me my money back. I will not be going back they are unprofessional and rude as fuck. I suggest going else where, i've never had this issue for a refund on my food if its there fuck up. read more