Forgot the sauce Drive thru screen doesn't work Nuggets were lukewarm They're lost in the sauce read more

Consistently slow service, uncaring/unfriendly staff. I've tried this location off and on for the past 10 years and it never gets better. I will not be coming here to this location ever again. read more

Kept me waiting for my breakfast order for over 20 mins. Acting like they didn't forget us but it was obvious they did. They need a better manager and staff at this particular location. I guess Whataburger and Chick Fil A are hiring all the good people. Have we outgrown McDonalds? read more

I been to this restaurant for years now, to the point that my grandmother used to take me here. This is just a great McDonald's, the food is great (my grandmother's favorite was actually the ice cream cone, as well as mine). And the ambience has always been calm and homey in the morning, and usually a bit busy and noisy on the afternoons because of all the students, then at the evening it's usually all calm again. At least to what I seen. The service is awesome. I do have to apologize because when my grandmother was alive and used to take me to this McDonald's, she used to fight with the manager and the employees A LOT about her coffee and the prices. My grandmother was a Karen before a the term "Karen" was even a thing. Even with my grandmother being a Karen to the employees and manager. They were never disrespectful to neither me nor my grandmother. And I will always respect and appreciate that. read more

We stopped at this location on the way to Phil Hardberger Park and ordered via app with curbside pickup. We ordered two Happy Meals for the kids and when the meals arrived, I had to ask where the drinks were. The man was surprised that drinks were supposed to come with them. After arriving at the park, we got the food out for the kids. The hamburger had a hair in it and they forgot to put the sauce for the chicken McNuggets. To top it off, the fries were not fresh. read more

You always prepare yourself for bad service or wrong orders at Mcdonald's, but when I went to this location they were very friendly and my order was ready within a reasonable amount of time! read more

I don't see why the service was so bad tonight but the manager this evening was very irritating. I went in and asked if the food behind her was my order after explaining what the order was and she said,"it looks like it" then she walked away. A bit later I saw her texting on her phone while I was just looking at my food, waiting for someone to hand it to me since it was behind the counter and I couldn't get to it. She also stood right in the way and not to be rude but there was an employee trying to get past her but she took up a lot of space so he couldn't walk past and do his job. When we got to finally eat the food the fries were cold and sad. I understand there was a line at first but it went down pretty quickly so I don't see why it took so long to help us out even though the food was ready. Not a vibe to be honest. read more

Food is whatever service is bland, if want a smile or a how are you doing or even a hi this isn't the place for you! Everyone looks pissed and bored and they look like they don't want to work especially gremice at the window read more

McDonald's - Mango Pineapple Smoothie - Fast Food Near Me - San Antonio, Texas

Bad customer service. No communication between team members when delivering food to vehicles.

I'm pretty sure this is by far the best mcy ds in San Antonio. They are fast clean friendly Food is mostly always fresh read more

This place didn't give me a free water cup with my order even tho it was free on my recipe

*** I do not eat McDonalds for several reasons. I went last night to get an order for someone else. Went they the drive thru because the doors were locked. Lady taking orders was extremely rude. Got to second window and that lady was even ruder. I was trying to speak to her and she shut the door in my face. So the food is already disgusting and not even real food and y'all want to add insult to injury and be rude as well. I guess if you sell nasty food you may as well make it official and have nasty attitudes. I would avoid this place like the plague!! If you have to eat in the area do subway or Long Johns or Little Caesars or something. read more

I see all the negative reviews and it seems like they took those seriously. Went through the drive thru this morning on my way to work and the staff were friendly, food was delicious, coffee was delicious, and I didn't wait long. Maybe it was a one time thing but I have nothing to complain about. read more

Not open 24/7... went by at 11p on Sunday and was closed. I would suggest calling first to see if they are open

Me and my boyfriend go through the drive thru. It's 11AM, my boyfriend really wants an egg white delight and the cashier says of course, "we don't sell egg whites past a certain time sorry". My boyfriend was a bit peeved and just didn't order anything for himself. I ordered a sausage egg McMuffin. Now when we pull up to pay my boyfriend asks if he can add an orange juice for himself on his order (which you can indeed do. He's worked there before, he tells me all sorts of cool McDonald's rules and ways to do things) They're ALL out of orange juice of course. What's new? When I get my sausage egg sandwich I open it up AND IT'S A FUCKING EGG WHITE DELIGHT WITH SAUSAGE AND CHEESE. What kind of idiots work here!? I swear to god first you tell us you don't serve egg whites right now but GIVE ME AN EGG WHITE WHEN MY BF JUST WANTED IT INSTEAD WTF!? So yeah fuck this McDonald's. read more

McDonald's - a sausage sandwich on a yellow wrapper - Fast Food Near Me - San Antonio, Texas

Got large fries that was only half full Ordered nuggets with sauce didn't even get the sauce. Did curbside but was impossible to park with lines so long due to slow service. What a joke #thedrynugget. read more

This is a place where IF you get what you actually ordered it's a miracle. I'm not kidding, out of 10 orders, 10 will be wrong. I guess if you are dining IN and don't mind taking your food back to the counter, it's not so bad, but if you're getting it delivered? Hell no. EVERY order is missing items, major items. I JUST ordered a Sausage Egg McMuffin meal... What got delivered was a coffee and a hashbrown, I'm dead serious. Happens EVERY TIME. read more

The service here sucks. They prioritize the orders for the delivery services over the customers dining in. The delivery drivers wait inside and try to talk over one another. Makes for a poor dining experience. read more

I had a pickup order and it was just horrible. I went through drive through and the lady at the speaker asked me several times what the order code was because she was laughing with other people in the background. After many attempts she finally said I had to go around to the front for pickup orders. I knocked and waited for about 10 minutes and no one had came to the door. I finally was let in by an employee who's shift ended. I told the manager I was here for an order and she kept rudely telling me to "get out you can't be in here". I kept telling her an employee let me in and I just came to get my order like the lady at the drive thru instructed me to. She was so rude! I get it's fast food but have some decency. This McDonald's is poorly managed! read more

Waited 40 mins for a mobile order because they gave it to the car in front of me, and tried to hand me the wrong order- then forgot I was waiting in spot 1... read more

We placed an online order and since I wasn't feeling well my girlfriend went to pick it up. She had the order number but they demanded to see the phone that placed it. I sent a screen shot of the full order code and they still refused. So I canceled the online order and she placed a new order there. It appears they purposefully mis-made one of the sandwiches, fries were half full and ice cold, and gave a sweet tea instead of an unsweet tea likely just out of spite. Highly recommend not going to this location at all. Usually I will grant a huuuge amount of leeway, but this location, from the drive-thru staff to the management was atrocious and feel the franchise owner needs to know. read more

Nobody stands behind the counter and nobody wants to help anyone. They were all just standing around talking. They took forever just to take my order and even longer to make it after I paid. GOTTA HATE THIS PLACE. read more

wouldn't let me get a water cup so i went to the kiosk and ordered one for $0.00 and they told me i can order water but they won't give it to me read more

Indoor service at this location is HORRIBLE !!!!! What ever happened to helping the customers that walk in for that face to face interaction. Maybe this location owner forgot face to face customer service is what got him or her money and probably other locations. They only focus on drive thru and online orders. I waited 10 minutes at the counter just to order a sausage biscuit and orange juice, then waited another 20 minutes for my biscuit. Just HORRIBLE!!! read more

I had a severe allergic reaction after being given the complete wrong order. staff inside were absolutely rude and handled everything the wrong way. the only employee who actually took action was a tall African American fellow they told me was named Mohammed. Nothing in this review pertains to him, as he was wonderful, and only a crew member. the rude manager, however, absolutely didn't care or take a sense of urgency. I will never return. they promised a call back and I never heard from them again. avoid at all costs. the food is bad quality and has been going downhill. read more

The lines at this establishment is ridiculous,, i cant come before work or not even for just a drink,, when is the inside opening?? Every other restaurant is open inside ,, it makes wait time even longer . Then theres ALWAYS something missing in my order never fails,, as if ppl cant read there read more

Drive thru lady seemed extremely rude. Laughing through the speaker, and when my friend said he was ready, there was silence. So he said "hello?" And she responds "HELLO?! IM WAITING FOR YOU!" In such a rude tone. How the hell does she have a job still? She lacks in customer service and maybe should stick to not taking orders nor having a headset. Stick with just making the food. Waiting for the food in drive thru. read more

Where do I start well let's start with today I go after work and I order food for myself and my husband I get a happy meal for myself with double fries and him a mac chicken and cheese burger and his order was ok but. But when I want double fries I'd like that with out the hair please. Your employees really need to wear w hair net because that's just beyond gross it makes me wonder what your kitchen really looks like. So I call and all they say is oh I'm sorry we can replace it you really think I want that again after finding some ones nasty hair in my food. If I could give no starts trust me I would. And do not even fix yourself to say oh it's probably her hair yea no I've got Curly hair and this is clearly straight. read more

McDonald's - a box of fries and a bag of yogurt - Fast Food Near Me - San Antonio, Texas

My husband and I have come here a couple times and it's close to where we live so it's pretty convienent if we're craving McDonalds. We've had pretty good customer service at the front counter and the people there are pretty easy going. We've never used their drive thru services so can't say how well they are there. Whenever we've gone (usually later in the day closer to dinner time) their drive thru is busy so we just opt to go inside. The inside of this location is similar to all other McDonalds locations. It's clean enough and has plenty of seating. The food there is similar to a lot of other locations and it can be a bit or miss on how their buns and fries end up. One time you can have really fresh fries and other times you can find that the fries aren't so fresh. We've had great bread as our buns and another time the buns are overly toasted so it seems really hard. I will say that you should check your order before you leave (yes, I understand this should be a general rule for any place like McDonalds) because I have had to go back and get a missing item from my order. Overall, I would recommend ordering at their front counter and checking your order before leaving. read more

I wish I could give them to 0 stars. Went there for an interview that was scheduled already and to get some food for my wife. I arrived there an 1 1/2 early and when it came for the time of my interview I stepped up to the counter and let them know who I was this lady who refused to give me her name and took her name tag off told me that she would not interview me at all and that I should leave. This McDonald's is really rude and does not deserve to even be open. read more

For me, it's the McChicken. The best fast food sandwich. I even ask for extra McChicken sauce packets and the staff is so friendly and more than willing to oblige. One time I asked for McChicken sauce packets and they gave me three. I said, "Wow, three for free!" and the nice friendly McDonald's worker laughed and said, "I'm going to call you 3-for-free!". Now the staff greets me with "hey it's 3-for-free!" and ALWAYS give me three packets. It's such a fun and cool atmosphere at my local McDonald's restaurant, I go there at least 3 times a week for lunch and a large iced coffee with milk instead of cream, 1-2 times for breakfast on the weekend, and maybe once for dinner when I'm in a rush but want a great meal that is affordable, fast, and can match my daily nutritional needs. I even dip my fries in McChicken sauce, it's delicious! What a great restaurant. read more

A huge public service announcement!!!! I just went to the McDonald's on Blanco Rd and ordered a McChicken and a McDouble and after eating the chicken sandwich, which tasted different than usual, I opened the wrapper to the burger and there were multiple little white bugs almost clear color, crawling on my burger. I went inside and of course went off because Uh hello I just ate one full chicken sandwich that I'm sure had bugs in it too, the manager assured me there was no way there were bugs. I told her to open it and check for herself, which she did, and then replied "well I see bugs in the bag but not on the wrapper." I asked for the health department as well as the corporate number. They gave me a refund and continued to serve the 20 or more people that were in the drive thru. I am in disbelief right now. read more

This McDonalds is soooo slow! It seems like the prices are a little bit higher than other McDonalds..? The drive through splits through 2 different order speakers. It just seems too busy. I went on a Friday at 530pm and only ordered Happy Meals. By the time I finally got home the fries were cold. Whomp whomp read more

Waited 20 minutes for my food and they gave me the wrong order. Staff was borderline incompetent and extremely unhelpful and they all had bad attitudes. Don't go here. read more

Ghetto VILLE. Stopped on my way home from work at 2:45am, yeah, I know. Not smart. So the girl in the front window, was trading cigarettes to the truck in front of me. And for two people in the front seats. They sure looked hungry from the amount bags that were being passed over. I think I counted 4 big ones. Then they talked for a while, 2 minutes actually before he slowly drove off. The window girl asked if I wanted some free burgers for waiting, I said no nicely. Left. read more

Thankful for a quick morning team that gets order out in a timely manner. We had an egg biscuit and two drinks( cups, straw, and napkins come out with food). The food was warm and fresh. The tea was freshly brewed. read more

i ordered 3 meals and 2 six count nuggets . only received the 3 meals . no nuggets. and then my quarter pounder hamburger was raw. this mc donalds is a joke. even the ordering was so confusing to the cashier. read more

McDonald's - Quarter Pounder with Cheese - Fast Food Near Me - San Antonio, Texas

The ice cream is great, but the employees haven't seen the new Spider-Man movie yet. Just an FYI.

In the annals of McDonald's locations, this is a great place. The staff recognizes us. The sausage mcmuffin and egg rock it. read more

Have a half hour to commit to waiting for McDonalds? Congrats! You found the perfect location! What a joke. I live right around the corner and I STILL drive to the location in Shavano when I'm forced to eat McDonalds. read more