Amazing workers! Got our whole high school baseball and softball teams, in and out within 25 minutes! With easily 50 people! They deserve all the credit in the world! read more

Ok I made a $35 dollar mobile app order on 03/04/2026 . at 9:24pm . The order was wrong received someone else's order called restaurant and the lady on the other end wrote my order down to make up for it so the next day I went to get what I thought was my order come to find out that it to was wrong got a missable when should of been a double quarter pounder mind you it was a meal I paid for no fries and the sandwich my husband got was dripping with sauce so much he had to scrape it off before he could eat it and I ordere extra fries because could eat apples in kids meal so only got 1 fry and 6 piece nug . That's a lot of money when you barely make over minimum wage for 3 to live . The floor in lobby or dinning area you stuck to when walking . when calling phone rang to automated caller would say call back at a later time . then when asked for the manager she wouldn't tell me she preceded to go on about what was missing she needed to write it done mind you that's what the lady did the first time but no one seems to get the memo so here we are . Poor management and a sticky situation . read more

Took 25 minutes to get one value meal.. Food did not seem very fresh for waiting so long. read more

THE NIGHT SHIFT STAFF NEEDS TO GO SO BAD, so many bad experiences with the night shift people,incorrect orders and horrible customer service. -100/10 wouldn't even recommend it to the homeless people (they'd prolly screw their order up too) read more

Do NOT go here. I got food poisoning from eating the nuggets. Pls save yourself the time

Absolutely hate this place. Never had a semi-decent experience. This time they upcharged me for an item I didn't order after I sat in the drive thru for 15 minutes waiting for someone to greet me as I yelled into the mic to get someone's attention. The lady on the mic after finally asking for my order got everything wrong as I had to say it all over and over to the point I just pulled up to the window. I told her exactly what I wanted, and they still uncharged me for a deluxe. I also ordered a large combo, and received a large fry with a medium drink. I went inside to get my refund on the deluxe and get my actual order, and they made me wait an additional 30 minutes for a regular chicken sandwich, meanwhile the rest of the food in my car is cold. Since I had so much time inside I also got to experience the excellent floors covered in filth and whatever sticky substances that kept my shoes glued to the floor. If I could give less that 1 star I most definitely would. read more

Terrible service. Ordered breakfast at 9:55 pulled up at 10:31 and they said they can't make the order .... I ORDERED IT AT 9:55 IT SHOULD Have BEEN READY WHEN I GOT THERE. I know it would have been cold but that's why I ordered it in the app because I do not live in town read more

We ordered 3 burrito meals and egg muffin meal our burrito meals all had orange juice that taste like water asked someone to replace it ans they gave me watery orange juice again so I ended up throwing it away and out hashbrowns were ice cold read more

The food was nice and hot, but it took forever to get it The service was all right and the outside was a little dirty read more

McDonald's - the front of a mcdonald's restaurant - Fast Food Near Me - Rochester, Indiana

I waited 40 minutes for a burger and when I finally got my food they didn't give me my cup then when I got my cup they didn't ice don not recommend don't come here read more

Don't get me wrong. I love the food here. It is delicious just like any other McDonald's you would go to. But people say the service is not so great people say that they have to wait 45 minutes for their food and then say it's not worth it. If it were up to me, I would say bring back the BTS sauces. I love them, but you know this place is not the best. But well, of course I have been to worse. Anyway, the ambience is a little. Old-fashioned? And I don't know there's not much new stuff inside the McDonald's. It's been like that for a long time me myself I don't think I've had any bad times with this McDonald's but I'm not gonna say that right now because it could happen. read more

Yeah, I have to agree. All of the reviews were correct. I was in desperate need of a tea and decided that it couldn't really be that bad. Wrong. The bathroom was out of toilet paper. Like, don't the workers even need to use toilet paper?! No further comment on that. Speaking of comment... I overheard, who I think was the manager comment on me being with my "sugar daddy". Hilarious! He's actually my dad. I guess people around here with a sugar daddy are treated to McDonalds. A one star McDonalds, at that. So, we paid for our $1 teas only to discover that the lobby tea containers were empty. The same manager lady went to the back to fill up my cup. She tipped over the batch to get the last bit of tea in the joint. Needless to say, it was disgusting. Never in my life have I ever experienced bad McDees's tea. As if I wasn't dumb enough, I ordered a 10 piece chicken nugget. Three of the nuggets had some sort of strange fuzz on them. After I finished my nuggets, I asked if there was any tea. Nope. God, this place needs some help. read more

McDonald's - Unsweetened tea - Fast Food Near Me - Rochester, Indiana

See all

Wont let me leave a no star review. So i leave my star under protest:) l waited 20 minutes for a mobile order. The manager said he went our and nobody was in the vehicle. She was the only one who went out and went no where near my truck. Worst experience ever. Busy ok but don't lie to customers. read more

This is the 2nd time in 2 weeks that I've waited in the drive through line for 15 minutes and still no one comes over the intercom to take orders and cars are lined up and leaving due to the terrible service! read more

Upset with this MCD's because I paid $1.70 each for 2 large cups of coffee at the drive thru. We ask that they make sure it s fresh. By the time I got it home and tasted it. It was burnt both cups was nasty. No problem right a mistake was made. I called ask for the manager he said it was him. I tried to explain to him what the problem was, The1st words out of his mouth was, You can't talk to me that way. I finally said Really Maybe I will just contact the owners and see if they fell the same way. He said you don't know the owners you can't. All I wanted was fresh coffee the next day. and this man had to read me the riot act. We bought from MCD"s almost every week day. Lunch and after work. That was our Last Visit Ever!!! We will never visit again even if ask. Burnt Twice in 1 visit. read more

As we were waiting for food, a couple walks in from the drive through. They said they asked for only lettuce and mac sauce on their burger... they then showed their bun with just lettuce and sauce... no burger. We then asked about our order because it had been about 15 minutes with their 8 staff kitchen and four orders to make between drive through and inside. He rudely snatched the receipt from our hands and goes "well the pies are gonna take 12 minutes to bake" while looking at our order of two cheeseburgers. Honestly comical to hear how many orders were wrong as we were waiting. read more

Worst service ever! 20 minutes for a burger. Disorganized staff, no clue what they were doing, 2 workers doing nothing... standing visiting with friends read more

The building looks but ordering kiosks don't work. The man behind the counter seems to be having a heart attack. The food is fast and warm at least read more

May 16.19. Ordered 2 quarterpounders 2 for $5. So much grease dripping it nearly filled bottom of box of each burger. Bun was drenched on both sandwiches. Took back to counter. Replacements were better but still too greasy. At 2 in afternoon parking lot mostly empty but Burger King and Wendy's lots were full. Employees just didn't seem trained enough, poor to no supervision. read more

Worst McDonalds I've ever been to... out of tea and Big Macs... waited 25 in drive thru and then waited 10 minutes for them to talk. Horrible! Do yourself a favor and go somewhere else. One star is too much! read more

Food took forever, they were out of all diabetic friendly beverages and served sweet tea instead of unsweet without advising they were substituting. Saw them eating food directly off of the grill from the front ordering area. Would not go back and strongly warn against going to this location. Also, charged an additional 10 cent upgrade to my daughter and my friends son's happy meals without our requesting it. read more

Poor service, order is always wrong and super long wait time. I usually like McDonalds but there are serious issues with this location

Would not recommend this McDonald's. The restrooms were not clean! No toilet paper, poop in and around the toilets, and only one soap dispenser had soap. Was not greeted at the counter, the workers looked at us and ignored us. We then ordered a shamrock oreo mcflurry on the kiosk and was given a plain oreo mcflurry. When we asked her about it, she just said they were out of the shamrock syrup. But there was literally someone sitting near us eating a shamrock shake. Just terrible service overall. I guess we can't expect much with a young staff but c'mon a little respect and human decency. read more

There service is literal crap. I had to wait 20 minutes for my god damn food. Don't ever go to this McDonald's it sucks.

Do not go to the McDonald's in Rochester!!! Terrible experience!!! No ice cream or chicken tenders. Ok, order then tells us that there card machine is broken, my husband had cash thank goodness. Oh it gets better, I had to go back up there 5 times to get the food they forgot. Who forgets fries in a happy meal Ended up with free food due to the fact the employee didn't ring up our order correctly. Not very clean read more

If you want rude service and 1/2 of your food or the wrong order then this is the place for you! Yuck!

This is the most filthy McDonald's I have ever seen. Pulled in here for a pit stop about 1:30pm on a Sunday. The ladies' room was DARK! Only half the lights on in there. I waited for a family of 6 to use the lighted handicapped stall. Nobody wanted to use the darkened regular stall!! Then I helped my elderly mom into it. We got a snack for the road and sat down a minute to look at maps at the only clean-ish table. The drain on the pop machine was stopped up, gross brown goo had accumulated. It was just so disgusting. Now I'm wondering why we ordered anything to EAT here. If the public side of the counter is this filthy....???? Ewww! read more

Worst McDonald's ever Is in Rochester IN. Lived here 15 yrs and never have they got an order fully right...easy stuff...dbl qtr pounder plain add bacon...NOPE!!!! Got the sandwich...with everything on it and NO BACON WHICH I WAS CHARGED FOR!!!! Never again...Burger King gets my money from now on...shut it down!!! REDICULOUS!!!! read more

If I could give less than one star, I would. The drive through of this McDonald's is awful. They make you pull forwards to wait for the most simple, small order. It takes 20 minutes of waiting for an order of chicken strips and a burger. What a shame. read more

Took a year and a half to get our food. Messed up order. All of the reviews are correct super slow

Extremely slow service. Young, unorganized and unsupervised staff. Waited over 30 minutes for meal and they only had one order in front of me. This is the second time we have had service like this from this McDonalds, we thought the first time was a fluke. We will be eating at the restaurants across the street next time we want to eat out. read more

This is probably the nastiest McDonald's I've been too. Floors, tables & especially the bathrooms. What a disgrace...

Never got waited on. Only 1 person working counter during rush! There was nothing there worth that kind of a wait. Management must be very bad here. I don't blame the employees. read more

It's faster to run into Walmart and buy the food for a sandwich. Waiting 15 minutes for a hot fudge sundae and a shake.

Absolutely the worse McDonalds in Indiana. If I could give negative stars I would. I went 2 times several weeks apart and different times of day and waited over 30 min to get my food to eat inside. Manager who handled my complaint could have cared less. She was poorly kept in her personal appearance and completely unapologetic about the situation. I will never go back read more

Place is a dump. Took 45 minutes to get my food. If you are wondering if my food was worth the wait. Well, no it wasn't. I ordered a McGangBang for the first time and it was undercooked. The chicken was rubbery and slimey like a fresh blown cock. They also forgot the mayo, my favorite condiment. In conclusion this McDonald's is dirty, unorganized, has horrible service, and disgusting food. read more

I won't do business at this McDonald's ever again. I got pancakes and sausage at the drive thru for my grandson. Pulled up to a parking spot to get him situated. No butter, no syrup. Pulled around and went in. The lady was rude! No apology. Yesterday, The order was completely wrong! I ordered a breakfast sandwich and coffee. My grandson wanted pancakes and sausage and milk. Got down the road and thought, Oh no, I didn't check the bag. I was given 2 orders of pancakes, no sandwich, no syrup, no butter, no utensils!!! I called them when I got home. The manager said they had someone new up front. She blew it off, like Oh well!! And the breakfast was almost $16!! No McDonald's for this family anymore! read more

Slowest McDonald's drive through I've EVER seen. Will not return when there is a Wendy's down the street.

I went through the drive through, I was told that I had I wait on the fries. After waiting 10 minutes I went in and they still didn't have my meal ready. I finally get it, they were kind enough upgrade my fries but then the lettuce in my chicken sandwich was wilted. Definitely won't be back here again read more

They made us pull up for "fresh" chicken nuggets, none of the food we ordered was fresh, and wasn't even that busy, almost every time we go we have to pull up. read more