When I lived in Rochester, I only visited one McDonald's restaurant. It was closer to where I lived in the north part of the city. Last month, I was in the downtown area to dine at Red Cow. It's near the Mayo Clinic, so parking is at a premium and difficult to find. I did something that I shouldn't have. I parked across from Red Cow at this McDonald's. There is a hotel next door to this eatery. I saw folks parked here to head over to the hotel. I decided to do the same, but for Red Cow. I eventually did return to this McDonald's after having completed a road time down to northern Iowa. I ended up getting a couple of items before turning to the Twin Cities. Yep, I made a purchase and did a points redemption. I was a customer. It was more four hours later. I hit the drive-thru after having made my points redemption through the McDonald's app. I had points expiring at the end of September. I got the following items: - Double cheeseburger - Genshin impact - apple pie At the drive-thru, I rattled off my order code. The man on the other end of the speaker found it and said that I could come up to the window. It didn't take long for my food to be handed over to me in a paper bag. I thanked the man and continued to drive north, back to my hotel in Bloomington. I had the apple pie after dinner I got Chinese food at my favourite eatery in Rochester. I enjoyed this apple pie. It was different than the apple pie that you get in Canada. This one had a lattice design and was less doughy. It had sugar around the edges. The apple pie filling was generous and not overly sweet. I had the double cheeseburger for breakfast. It heated up well in the microwave. Breakfast of champions... haha! There's something about processed cheese with pickle slices, mustard, and ketchup, slapped between two burger patties that makes this double cheeseburger enjoyable. Maybe it's because I don't normally get it and it was more satisfying to eat when you splurged getting it with points. It was nice visiting this McDonald's that I didn't know existed until I headed over here for Red Cow. I'd return again when I am craving McD's. (402) read more

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When did they start not letting someone use the app points for delivery? Im really upset, I spent so much with McDonald's with 3 teenagers, they should allow deals with deliveries. Im not ordering at full price with added delivery fees. It's ridiculous. read more

Ordered 20 price nugget and there are ants in the box's. Called up the manager said u can bring them so we can see. Dude I threw it away that is gross read more

McDonald's - I ordered 20 piece nugget get home and there ants in my nuggets - Fast Food Near Me - Rochester, Minnesota

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Not usually one to stop at a McDonald's but the wife really wanted breakfast there. I haven't been in one in quite a few years and man have they improved! Maybe it was just this one in Rochester, but holy cow have they upped their effort in making the inside of McDonald's a far more pleasant experience than I was used to. Very clean and actually kind of sleek looking. There was a station you could pay and pick out your food without having to order from the counter. Theres also a screen that tells you what order number they're one. Pretty impressed. Food was as good as I remember. Let's be honest, McDonald's doesn't need my review, however, you might and I personally wouldn't hate the idea of stopping here again for a quick grab and go meal. read more

McDonald's - Fast Food Near Me - Rochester, Minnesota

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Went to get a couple burgers after being the emergency room for 10hrs. And you can ONLY order the most expensive things on the menu Reallyyyyy Never going back there even during normal business hours read more

Went to ER with bloody diarrhea after eating here. 1st burger was fine. 2nd burger had something caustic in it like drano lye. After one bite of 2nd burger and within a half hour, I went to St Marys for 2 days. Eat here at your own risk. Definitely don't risk having your kids eat here. read more

Please check your food order BEFORE leaving. I don't think we ordered wrong (the receipt was correct), but we found different items in our bag to go. Also, it's a sad day when McDonalds workers have to worry about being replaced by an automated order station. The food was, well, McDonalds generic food-but it was hot and what you expect from McDonalds. read more

McDonald's - the front of a mcdonald's restaurant - Fast Food Near Me - Rochester, Minnesota

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I went to get a 20pc and after eating my meal I found black hairs in my order. I'm disgusted and I almost threw up when I realized I ate every nugget and noticed last minute. McDonald's should be more strict about who's in the kitchen with no hairnet. I will not be coming back to this fast food. There has many times the employees has shed their hair all over my meal. Sick. read more

McDonald's - Hair. - Fast Food Near Me - Rochester, Minnesota

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This specific McDonald's is absolutely positively disgusting. The service is the worst it gives their only opportunity. The way your burger gets put together is sloppy and after a certain time you only have 4 menu options . It's McDonald's but be for real. read more

McDonald's - Quarter Pounder with Cheese - Fast Food Near Me - Rochester, Minnesota

This McDonalds has great customer service. They helped solve the problem without any issues. The app wasn't working when we were trying to use points for a burger but they solved the problem and got my burger. The burger was so Mcalicous read more

This is a model McDonald's that other McDonald's restaurants should follow. Every single time I come in I am acknowledged quickly with a friendly tone. I don't eat here often but I pick a lot of Doordash deliveries from this location. It's the cleanest McDonald's I have even been to. No one sits around, they are always sanitizing the tables, wearing masks, and being friendly. I don't know who the manager is but you are doing a very good job at managing the employees and this restaurant. This McDonald's should be recognized in some way other then on yelp. read more

Best place to get fast food ,24 /7 all day all week all months winter or summer day or night you should go

Went here for breakfast and went through the drive-through so I can't speak to the quality of the restaurant inside, but there was a very long drive-through line when I got there and it moved very quickly which happily surprised me. Service folks were kind, and the food was what I ordered and hot when I got it. No problems, just a typical McDonald's. read more

Try to go here often because I work across the street & no one ever gets my order right & no one can understand me. Orders get skipped. Very poor service read more

Stopped here for a breakfast bite. New LCD TVs at some of the booths. Looks like a recent re-design to be more colorful and modern with squares of new-ish art styles in various locations, and a gameboy and playground area for the kids. Standard menu, and the service was decent, friendly, and they're open from 5a-1a in the lobby, 24-7 drive-thru. Clean for a McD's, and they had no problem fixing any issues with our order. read more

This place is absolutely horrible towards there customer service when ordering through the drive through. I ordered a simple plain cheeseburger with fries and what I got was a cold apple pie and a supersized order of cold fries. When I returned to fix my order the drive through attendant could not speak enough English to fix it so I just left and ate my 7.13$. That has been my third time in a row getting shit on for my order and I will not return. read more

I'm beginning to think that small town Rochester allows their fast food industry to double or triple the acceptable waiting time for their customers... hope incoming citizens don't mind a 15-30 minute wait (drive-thru or walk-in). Destination Medical Center should bring a revived sense of urgency to managers in this town, but it appears that at least this franchise fails to realize the meaning of customer service. More than three visits to this McDonald's... 15-30 minute waits, no apologies, messed up orders, etc. The only positive I'll give is that the manager of the store did reach out with an apology via email and offered to comp our next meal (we would have to mention this to the cashier, which is incredibly offensive to any customer and/or employee... who in their right mind feels the need to embarrass themselves and the employee by mentioning what a terrible experience you had last time in order to get a free $5 meal?). Would have been nice if they actually mailed us something (would not make up for the poor service). Based on other reviewers' takes, my wife's and my visits here are pretty standard... long waits, no apologies, wrong food, etc. The least the employees could do is have the people whose orders are taking forever pull up to a parking space and allow those of us with simple orders to go through. Instead, the line of vehicles grows longer and we all watch as cars full of entitled drunks send their food back to the kitchen several times. This is 100% on management; if there were a threat that they would lose their jobs, they might actually effect change, but instead, they know their positions are secure, so they allow horrifically lazy employees to pander to the worst customers. There are enough other McDonald's locations that we likely won't come back unless we're stuck in the E.R. overnight (which did happen, and we needed food). Shame on you, Corporate McDonald's for not holding your franchisees accountable and taking their money without care for your reputation! read more

DEN OF THIEVES! Went through the drive thru. Ordered a bacon egg and cheese McGriddle and a sausage egg and cheese McGriddle. They charged us the wrong amount. I paid paid the extra without complaining because it isn't really a big deal to me. First they they tried to give us multiple different people orders. After a long process of figuring out what to give us they finally provided us our food. Everything was fine until we realized the sausage EGG and CHEESE McGriddle was only a sausage patty with two disgusting dry McGriddle buns. The man on the phone was confrontational and disrespectful and would not work with me to reach a resolution. Worst McDonalds experience of my life. read more

Had an iced coffee this evening. Upon drinking it something came up the straw and into my mouth. It was some meat like substance with hair in it. I'm disgusted. Dumped my drink out and remembered why I rarely if ever go there. read more

McDonald's - Fast Food Near Me - Rochester, Minnesota

Horrible. Every time I have gone to this McDonald's I've gotten ripped off whether my large fry ends up not even 2/3s full or my Mcflurry not even completely full. If I am paying for a large, I should be getting a large meal. It's a joke. read more

McDonald's - Large fry?? Then where are the rest oft fries? Joke - Fast Food Near Me - Rochester, Minnesota

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Yet to get my meal order correct. Best thing to do is never ever use the Drive Thur. It is a joke when you order a simple meal and they get it wrong. Ordered a value meal and ask to upgrade my fries. When I opened the bag they gave me two fries. Also asked for sweet and sour for the chicken nuggets and got 1 and 3 Buffalo spicy! Sweet and sour is green top and the buffalo is orange so how in the world do you get that wrong? Just don't get it the lack of focus. Maybe they should train more?!! read more

I like chimken nubbets and fies I recommend eating chimken nubbs and fies my momma likes burbers.

I went to stop by to grab a brunch while they were remodeling the place and was paying cash and credit. This one girl got confused because I was buying to separate orders with 2 different payments for someone and has to refund twice so she ended up giving me a discount. I felt that was a kind act for her doing that even tho my order was big and confusing she stayed positive throughout and would recommend this if you want to stop by and grab a quick snack read more

It was horrible. They messed up my order 4 times. Made me wait a whole hour, and still got my order wrong after I asked I the MANAGER to fix it. Disappointed and good to know. read more

This is probably the McDonald's in town. The staff here are nice and hospitable. I know there are bad days but this group of workers can do their job. I love to eat here with my family. They always are talking and involving the customers. It's a good place to be. read more

Very rude General Manager and non-appreciative of visiting customers. I parked in their lot at 0830 and ate breakfast with my family. We then walk d across the street to Mayo Clinic. At 1130 we walked back to McDonalds to eat and noticed my car was gone. The general manager told me she had it towed since I was not in the restaurant. I told her I was a customer and have been for several days but she said I wasn't a customer when my car was towed. Needless to say we are done walking across the street from Mayo Hospital to eat at this McDonalds. They caused me a $200 tow bill. I understand if I parked there all night or all day but I was only there a little longer than 3 hours. Very poor customer service and no appreciation for out of town customers. read more

Ratings deserve it..their service is abysmal...manager is non committed...staff is disinterested.. worn out feeling..they served us a meat for vegetarian burger..no apologies.rude attitude....avoidable....neva going back.. read more

This is one of the nicest McDonalds locations that I have been to. The decor is quite stylish with numerous televisions and many different forms of seating. The staff got our very intricate order correct and were quick to fill it. Definitely will continue to use this location. read more

Went to McDonald's on 2nd st. Ordered a quarter pounder and received a raw burger. I called the manager and the only thing she could say was I'm sorry and uhh... I don't know what happened. What a disappointment with this place. read more

McDonald's - Fast Food Near Me - Rochester, Minnesota

The order came with the nuggets and the fries only without the sandwich's.. and the driver solved the issue by going back to them and getting the rest.. by that time it was 11:30pm. read more

I ordered the Mushroom Swiss Quarter pounder. It was not to my liking. With the first bite the meat tasted really good, after that all I could taste was the fried (whatever it is) and the mushrooms. I will likely not order this again. read more

When I eat here, I almost always use the drive through. I can't remember a time that I've had bad service. Fast, friendly people man the windows. One time I had to wait a couple more minutes for my mocha. The server brought it out with a coupon for a free small mocha on my next visit. One helpful hint: prepare to wait a long time to go eastbound on 2nd st. The intersection on 2nd street is not controlled. You're going to have to jockey two different street lights to the east and west. Since it's close to the hospital, traffic will be heavy. Sometimes I just head west and circle around some blocks to get where i'm going. read more

I'm staying nearby at a hotel. I have visited alot. Service is friendly but slow. The food has been consistent.

Horrible service and consistently not getting what we ordered. Or getting ripped off by missing half the order. Soooooo done with this location! They should just close down that McDonald's location and put a different Burger restaurant there altogether. read more

Where do I start? Not sure if I was more annoyed with being completely disregarded for 10 minutes upon arrival or the the fact that our food sucked and was cold. Every kid behind the counter was inattentive to the point of seeking high. And to top it off, the place was a disaster. Obvious lack of adult supervision. read more

When my mcflurry, which is ice cream, is completely melted when I get it in the drive thru. That's not ok.

So after a long busy at night all I wanted was a chocolate shake. They "were out of ice cream and the machine is being cleaned", ok fine so i ordered a McChicken sandwich and an apple pie. I was asked if I wanted 2 pies for a $1, sure. I paid at 8:52 and drove around for my order. After a short wait I was at the window and heard the employees say "you just gave her sandwich and pies to the the wrong car". About a minute later I was told "we are making your apple pies fresh, can you please drive ahead and wait for your order." So I pulled in front of the store and waited for my order. I get it stuff happens. 20 minutes later I'm still waiting in front of the store!!!! So I parked and went into the store where I waited 5 more minutes for someone to ask if I needed anything thing. I told them I've been waiting 20 minutes for my order. O got my order within 2 minutes. The gal at the counter gave me 2 coupons for small fries. As I walked away the manager told her she was not allowed to just give out coupons. I wanted to go back and yell at him but I was just wanted to go home after my day. I will Not be returning to that McDonald's. read more

i asked for take out and they put it on the tray and when i said i told you take out they just handed me a bag and told me to do it myself i don't recommend you going there read more

This is THE WORST McDonalds I have ever been to in my life. First of all, the parking lot is dangerous because of the strange way it is set up. Then the main entrance was not marked and not clear. After entering you see LCD TVs at the tables and modern decor, which doesn't make it feel like a McDonalds. The inside is also set up weirdly because the counter to order was far away from the main door and facing the wrong way. Also, they took a long time to get my order, and naturally messed it up twice! Worst experience ever. read more

Sat in the drive thru for more than 15 minutes with only about 5 cars in front of us. Took three tries for them to get our order right. Gave the people in front of us the wrong food and the cover wasn't on the soda. We were very disappointed. read more