Having recently spent almost 4 weeks in the US I have received excellent, pleasant service and product from almost every store and staff member wherever I've visited. Except for McDonalds in Raymond where our party of 3 people stopped on the drive back from Oregon. Several members of staff appeared to be doing nothing, while 1 member of staff was coping with a busy drive through window. She had to call another member of staff to serve on the in store till. A member of staff eventually came to the till - a very small, thin, dark haired female - but didn't smile or welcome us. She just looked bored. Ordering and paying for 3 hot drinks ( Cappucino, Latte & Hot chocolate, all of which I requested extra hot) didn't even raise a smile or a thank you from her. When we finally received our order, there was one extra coffee, which we had apparently been charged for but had not ordered. The staff member serving at the drive through window had to refund the extra drink to us and apologised, while the girl who served us said 'I heard a coffee', before she walked away. Obviously didn't want to admit she had made a mistake. We took our drinks to the car, but all 3 of us only managed to drink around 1/3 of our products as all of them were pretty tasteless. They all went into the bin in the car park. This experience has definitely put us off calling in at a McDonalds in the future. We'll hold out for a Starbucks or Costa. read more