Newly remodeled...but they should have closed down permanently. So...you can only order through a kiosk, and two were not working. NO ONE at the counter. Came here specifically for the Disneyland 70th anniversary toys...and we had the option to pick that on the kiosk order, which we did. For two adults, we ordered three happy meals. After a lengthy wait ( a first at any McDonalds), our order was delivered. The first thing I did was open the box: in three orders, three different HM promos, none which was the current Disneyland toys... Had to scream at the counter so one of the several employees came over from the kitchen... I explained the situation to the worker and she said we would have to return the happy meals. Fine, as we had already started with one we gave them back two. She walked away, didn't return...and no one appeared at the counter for almost 5 minutes. Pretty annoyed at this point, I had to scream back once again and maybe it was now a manager( better dressed, more professional -- but neither had name tags...is this a new policy??) who came asked me what I needed/wanted. She said they ran out of the Disneyland toys and would be restocked tomorrow. We had our money refunded. But then when we did try to eat our happy meal, there were no napkins anywhere. Once again we had to go to the counter, yell for someone to come out out of the kitchen and assist us. What is the point of having everything brand new if we can't get any type of decent customer service? One and done. Go to any other McDonald's except this one... read more

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2.5/5 stars This McDonald's is on 301 just off 41 making it handy for either direction. The sign is big and easy to see. The drive-through outer lane has a giant wall making it a tight turn fir larger vehicles. We've been here only once. We ordered breakfast and one out of two sandwiches were wrong and the McGriddle was a bit soggy. Wah. I would probably come here again if I needed breakfast fast but check what you order before you go. read more

McDonald's - a mcdonald's logo on the side of a building - Fast Food Near Me - Palmetto, Florida

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I visited McDonalds this morning at 4:21 am. After getting off work when I got there I was told to hold on for a second. I waited 4 minutes until someone came back to take my order. When I got to the window to pay the lady did apologize for having me wait so long. When I got home I decided to check my food before I ate and Im glad I did! Look at it! This is the most disgusting thing Ive ever saw it looks line they gave me the oldest patty ever! And look at the hash brown! Did they take a bite out of it or what?! read more

McDonald's - a fried fish on a piece of paper - Fast Food Near Me - Palmetto, Florida

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Its 2am and theres 8 cars in line that haven't moved in 10-15 minutes. I know its late but yall should be used to this. Maybe hire people that aren't drugged up or lazy read more

Slowest McDonald's in the USA TOOK OVER 30 minutes to get my food. I thought it was supposed to be fast? read more

Whenever I show up to this location I wait in the drive thru for at least an hour. Wish management would schedule correctly. Longest drive thru I've EVER been in read more

I've been in the drive-through for 22 minutes now trying to get a small snack McFlurry. Unacceptable! Get your stuff together McDonald's... Update- was a total of 28 minutes with no explanation offered. read more

Worst McDonald's yet, food are extremely greasy and and the line are horrible long & they always keep forgetting the food I order, worst the night manager is a ass. read more

Hands down one of the worst McDonalds I've ever been to. I always wait in line for about 45 minutes. Employees are rude and forgetful when it comes to remembering to put your whole order in the bag. Fries are often cold. I no longer use this McDonalds because it was so frustrating. read more

always forget sauces other then that pretty good not rlly a problem most of the time read more

This McDonald's is located just off the 41 in Palmetto right across the street from Walmart. This location isn't too far from my work so like to come here in the morning sometimes to get breakfast. This McDonald's is nicely remodeled with the up-to-date furniture and free Wi-Fi it also has the Double Ln., Drive thru. The staff seems friendly enough but in the same instance they are also busy scattering around trying to get this busy McDonald's location under control. If you get there at the wrong time which most of time it's either the morning or just before lunch there's a huge line in the drive through and also inside. I don't think I really have to review the prepackage food it's about the same everywhere you go. I hardly ever go here to eat and if i do its breakfast, so my review on the lunch and dinner menu don't really count. And I will always return to this location when it's not too busy during the mornings. read more

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My order: two, 10 piece nugget meals large with ranch for one meal and buffalo for the other. What I got: one 10 piece nugget, one Polynesian, one bbq, one buffalo, one ranch. Theses idiots don't even deserve minimum wage let alone $15 an hour read more

Stop at McDonald's and placed my order on the Mobil app paid on line went in order not ready and they said my payment did not go through. Well anyway waited almost 6 minutes for a double hamburger only ketchup and a fry no salt. Once again poor service read more

This dump never has 1/2 of its menu in stock and you only receive 1/2 of your order most of the time. AVOID!!!

Waited over 15 minutes for some holiday pies and got chocolate.. The employees didn't even acknowlee the customers at the front counter and weren't calling out orders. They would just place the orders and have the customer guess which was there's basically. It's one of the worst I've been to. read more

The food was good but there is a gray hair in my food that I actually ended up swallowing and coughing it up in my sink wear hairnets people

this girl was realllllll disrespectful when it was their fault because the speaker wasnt working. I had no clue what was going on and then this girl just started yelling. Like women im just trying to get my food. So mcdonalds you better start watching who you hire read more

The wait might be a little long but I know for a fact that when I order my fries they immediately toss them in the fryer they are always soo crispy I know they are really good when they leave a little bit of grease on my fingers And not to speak about the soda machine !! It always burns my throat a little I love it KEEP UP THE GOOD WORK GUYS !!! Pls send over some coupons Marisoltorresxoxo@gmail.con read more

5 years ago this used to be my favorite location in manatee county now it's nothing but problems you may or may not get your food and if you do good luck with that avoid this location at all costs... read more

One of the worst McDonald's I've ever been to. Super slow service, always out of half of their menu, order is never correct. Avoid this one if you can. read more

McDonald's is the worst, it's not fast food one time I went there it took 45 minutes to just get my food and they messed my order up. I ordered a ten-piece chicken nugget and they gave me a four piece. Even if I get my food it tastes disgusting, I got pancakes in the morning and I found ketchup in them. once I got chicken nuggets and I opened them up and I saw hair and this rubber thing which gets me thinking are their chicken nuggets fake? I got a Dr Pepper once and there was mold growing in it so then I got a milk instead and it was spoiled. one time, I asked for a hamburger and I looked where the kichen was and they dropped the paddy and then they just served it to me like nothing happened. Know I will never go to McDonalds again. read more

It's horrible and I can't believe I spent 30$ on some old food that was thrown back in Yoo the fryer and no condiments that were asked for then I called the store and the "management " told me "ok" but didn't do anything about the situation I will be disputing with my bank read more

Every time I've come here after 11 pm service has incredibly slow. I'm talking waiting up to 30 minutes for fries

This place is a complete joke, we have friends who are also McDonald operators (owners) and I always have great experiences, but this location and there team is a pathetic joke and embarrassment! Anyone can forgive a mistake or accident but it's my ignorance for continuing to give them a chance and they are beyond incompetent. read more

Wish I could give this place negative stars for the rating. Worst customer service EVER. The place had hardly anyone in it and I still spent over half an hour waiting on my food. Had to talk to the person who took my order three times before she had any idea what was going on with my meal, then it still took 15 minutes for a simple order to be ready. read more

I ordered a bacon egg and cheese on a bagel meal plain meaning no sauce and they gave me a bagel with nothing inside no egg, bacon, or cheese just a plain bagel -_- idiots ! read more

I went here with my friends before an event and after ordering, we waited over an hour for our food. People who had ordered after us had gotten theirs first and our orders disappeared from the "In Progress" list. After 40 minutes, our friends who had driven us had to leave so that they could still get seating at the event and we waited another 25 minutes before finally getting the attention of an employee. She gave me my order (which was supposed to be chicken nuggets, fries and a smoothie). My friend ordered before me, just an order of 2 fries, and still hadn't gotten his food after an hour. She had forgotten my smoothie and I asked her about it, she then she took my receipt as if she was going to get it for me and never came back. We got the attention of another employee and he gave my friend his fries and we just left because we were already late to the event and had to walk now. When we got there I checked my bag and they gave me chicken strips instead of chicken nuggets. read more

Terrible service, we have tried several times & our order is always wrong. Today we witnessed at least 10 different customers receive the wrong order. The manager was also told about the air conditioner leaking water onto the floor in several spots & nothing was done about it. read more

The employees are very kind but the place recently needs some air conditioning. It is not a good place to come in and enjoy a fresh meal because there is this smell that just does not let you eat comfortably. Other than that the service is great and the fountain machine and straws are always stocked :)) read more