I had the pleasure of being assisted by Salma, who delivered exceptional customer service throughout my visit. She was highly detail oriented, attentively tailored her support to my specific needs, and created an experience that left me feeling genuinely valued and appreciated. What stood out most was her consistent professionalism and positive demeanor she carried herself with a natural sense of pride and ownership in her work. This authenticity elevated the entire interaction and reflected the highest standards of customer care. I rate Salma five stars for her strong work ethic, professionalism, and the seamless experience she provided. She is the type of team member who consistently exceeds expectations and represents the organization at its best. I would not hesitate to recommend her for formal recognition, including Manager of the Day, and believe she has the qualities and potential to excel in greater leadership responsibilities. read more

Morning arrives gently at the Emeryville McDonald's, not with drama but with permission. There is no line, no anxious choreography of cars jockeying for position, no sense that one has arrived late to one's own life. The parking lot is clean in a way that feels intentional, as if someone cared enough to reset the space overnight. The sun reflects off the windows without accusation. You pull in and feel, briefly, that things might be in order. Inside, the employees smile, and not the trained, defensive smile of obligation, but the open kind that risks sincerity. Juanita greets me as though my arrival matters, asks how my morning is going so far, and waits for the answer. This alone feels almost excessive. Her delight is unguarded, and in it there is a quiet suggestion that work does not have to erase the person doing it. Conversation flows easily, a few seconds of shared presence that asks for nothing more than attention. The space itself hums with brightness. Not sterile, not overproduced, but clean and awake. Tables wiped, floors swept, the air carrying the faint promise of coffee and something savory. It feels like a place prepared for people, not merely for transactions. In a small way, this matters. Then there is the steak egg and cheese bagel sandwich, which deserves more reverence than it usually receives. It arrives warm, substantial, almost improbably generous. The bagel is soft but grounded, the steak rich without being aggressive, the egg folded neatly like a quiet affirmation. Melted cheese binds everything together with a patience that feels practiced. Eating it is not hurried. It invites attention. It rewards it. There is something quietly Eucharistic about the act, though no one announces it as such. Ordinary food, taken seriously, becomes more than fuel. It becomes a moment of gratitude disguised as breakfast. You sit, you eat, you are sustained. Nothing mystical is forced upon you, yet something is given. The sandwich does not transcend its ingredients, but it gathers them into something whole. This McDonald's does not pretend to be salvation. It offers something smaller and more attainable: a morning that works. A place where light fills the room, where people speak kindly, where food tastes like care rather than compromise. You leave unburdened, not because your problems have vanished, but because for a short while the world did not resist you. Driving away, the day feels possible. Not perfect. Possible. And sometimes that is more than enough. read more

McDonald's - This cup of McDonald's coffee, a small companion to the morning that asks nothing of me except to be awake. - Fast Food Near Me - Oakland, California

Went last night through the drive thru ordered 10 piece nuggets and there were only 7 in the box. Extremely upsetting, but not worth going back just for 3 more nuggets. Waste of money. read more

Wasn't full after Mujiri so here we are! Definitely a YMMV kind of experience here. The chicken big mac was very low effort... I mean look at it lol. One of the female staff was doing her bestest though so I'll give them that. This location is kinda sketchy so I can't recommend it for everyone. read more

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I give the new Big Arch burger 2.5 out of 5. Wasn't bad, wasn't great. Maybe a 3 if they did not just put one dot of the sauce in the very middle and didn't spread it around. Sauce is slightly mustardy but ok. I don't think I'm a fan of two 1/4 pound patties, I think I prefer the 1/4 pound like it is .. ketchup mustard onion and pickle. The smaller burgers go better with lettuce and sauces different than ketchup and mustard .. I prefer the daily double with two of the smaller patties and LTM read more

We were in the area and decided to stop by here. They took our order and everything was right. They were very fast and efficient here. We had a good experience. read more

Food here is always good. The service is OK all the time ambience is chatter Street vehicles come and get your burger. read more

McDonald's - Logo' - Fast Food Near Me - Oakland, California

At 2:30 pm Sunday 5/16/26 the young woman covering the cash register and filling orders was a customer service super star. She worked quickly, efficiently, and with joy. She treated everyone with enthusiasm, patience, and respect. Amazing worker!!!! read more

The food taste horrible the fries just taste like they been sitting I paid 40 dollars to feed my family just now and they feel sick I have 1 year old that not feeling good at all the employees are rude and disrespectful they need new staff and cook fresh food and not serve food that been sitting read more

McDonald's - French Fries and 10 pc. Chicken McNuggets Meal - Fast Food Near Me - Oakland, California

not responsive and rude . avoid this one if you can they put specials on the menu board without prices

I ordered a big mac. They gave me a hamburger with 2 buns. Horrendously lazy. Never going there again.

This is the best McDonald's ever. We frequent this McDonald's for breakfast and their biscuit sandwiches are always so fresh and hot. Def the best McDonald's breakfast I've ever had. Also I HAVE to shoutout the staff here. Everyone is always sooooo friendly and kind. It really helps the experience and speaks volumes to the leadership there at the restaurant. read more

1) Our online order through the McD app was not processed, so we had to order when we got there. 2) An employee behind the counter, presumably too interested in getting to her break or off, rudely ignored our inquiries and walked off instead of simply being well mannered and saying that another employee would help us in a moment. 3) No shakes at 7pm?!! 4) A very kind supervisor took our order and explained the app snafu. The only reason for the one star. 5) The fries were overcooked. 6) If your going to use a quarter pounder with cheese box, which is what was ordered, make sure it has cheese on it!! 7) The filet of fish sandwich continues MD's apparent goal to approach the size of a silver dollar for its sandwiches. read more

Order was incorrect but at least everything was as freshly made as it could be for a McDonalds.

I work as a food delivery service. The employee here treated me like a thief. He tried to deny me a package. He treated me like a thief even though I confirmed the order even though I hadn't. I'm filing a complaint. The employees are very rude. read more

Loud, wrong, and plain rude. Came here and ordered at the kiosk, it froze, asked for help and the employee said "I don't have time to fix it, I'll take your order" as I was walking to her the kiosk unfroze and I said I would just finish the order there since everything was already done. As I walked back she felt all the need to keep yapping saying "It's not gonna work", "It's gonna happen again", "I'll take your order I don't have time". Shut up. I went and to everyone's surprise, the kiosk worked. So not only was she loud she was also wrong. After we got our food we asked for the bathroom code since there was a keypad on the door handles. Any normal person would assume you'd need a code. She proceeds to yell "ITS OPEN". Maybe she was having a bad day and chose to be miserable and annoying so everyone else can have a bad day as well. Food was good tho! read more

I occasionally come to this McDonald's when I find myself in Emeryville, as this is one of the closest locations. There's usually a homeless person hanging around outside, and sometimes some more inside as well. The parking lot is typically sparsely populated and hidden around back, so it does get a bit sketch sometimes when parked and waiting for your food to arrive through curbside delivery. On my last order, my soda cup was strangely only 70% full and there was soda spilled all over the side that they made no attempt to clean up before handing off to me. On the bright side however, none of my orders have come out wrong so far or with missing items. read more

I don't know what was going on today but I had the best people at the drive thru. Whoever was taking the orders at 8pm today April 9th but she had this positive and contagious energy. The lady who handed me my drink was also very kind. Glad I decided to stop and grab a Diet Coke on my way home! read more

This place has been here since the early 70's I had family and friends work here years ago. But it has changed over the years not just the Menu but the language has too. I go there sometimes because of convenience when in the area. I went there recently and I must share this because there's something wrong at Mickey D's . I ordered a fish and double cheeseburger and fries and Medium HC. Clerk said $16 and some change so I gave her a $50 bill she gave me my change I noticed with my change and my the change back I had 2 20's and a 10 dollar bill. So I asked the clerk for my 50 back for the change. She now don't understand English? I asked her several times until I asked for a manager I waited for some time then a lady came up asking what did I what after her and the clerk spoke to each other in a different language. She ask me can she help me told her the same thing I showed her my receipt and the change clerk gave me and the manager spoke with her again And then gave me back the 50. I waited for 5 more minutes then I got my meal . I got to my car to eat and went for the hot fries 1st and they just smashed up in my fingers! Not hot but warm and still greasy. My HC was small and the double cheeseburger was flat and warm. Now Mickey D you know that something is wrong here. I choose not to go back and complain but I knew it was a language problem there I didn't call corporate because I still wasn't going to waste my time like I did my money. But I guarantee you that I will NEVER GO BACK TO ANOTHER Mickey D again. I will spend the rest of my life letting people know that high prices language problems bad food and bad customer services was the last straw. I have heard of many stories about Mickey D's bad but I didn't think it would've happened to me. In order to post I still have to give a star but it's not for being good. read more

On time. Great team. No mistakes made with my order. Good place to grab a quick meal. The space is also clean. Didn't understand the bad reviews read more

WARNING: THIS McDONALD'S IS A RIPOFF! I ordered a hot fudge sundae and received a tiny cup, with about 2 ounces of cheap ice cream and a speck of fudge, and what's even worse is the price of this thievery was $4! I will never again give this greedy, corporate, junk-food restaurant one cent of my money. read more

Ugh, this McDonald's location is terrible. I ordered 20 piece nuggets to go with three sauces through the app and upon pick-up, only two sauces were provided along with no napkins. At every other McDonald's location I've ever been to, napkins have been provided and missing items have not been an issue. This McDonald's location needs to pay closer attention on assembling orders. read more

First of all let me just say you can't go inside. It's either curbside or drive-through, or a door on wheels with tiny window which you can't hear anything they say. This door on wheels concept is the stupidest thing I've ever seen. McD's really didn't think this one thru, they should go back to the drawing board and get a new concept. Why is it they are the only place that doesn't allow anyone inside yet? Get it together people. I won't be going to this location ever ever ever again. read more

McDonald's - Dumb idea door - Fast Food Near Me - Oakland, California

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Shut down by health department today, see photos. A month or so ago I found coffee grinds in a cup of ice I ordered. They have charged me twice for same thing and would not give me a refund, only credit. Then defamed me in front of other customers claiming I was trying to get free food. read more

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Never in my wildest imagination did I ever think I was going on Yelp to give a McDonald's a five star review? I haven't eaten McDonald's food in at least five years. But I was leaving a place in Emeryville and heading home, and for some reason the golden arches be beckoned me. It was about 9:30 PM. I went to the drive-in and ordered the big Mac combo meal. When I pulled up to the pick up window, I said to the man "I only have one request, the fries need to be hot." He said they were and handed me the bag. They were! And the Big Mac blew my mind! The burger patties tasted like real beef, and the lettuce was crisp and fresh, so that you could actually taste it. It was under sauced, which was fine with me, because oversaucing a Big Mac could be a disaster. You'll never felt greasy or heavy, and I didn't get a queasy feeling in my stomach as I have in past years. This may have been the best McDonald's experience I've had in 30 years. Oh, and I do want to mention that the young man who took my order was super friendly, professional, but also played it familiar, like he's known me before. read more

Best customer service. The staff was really attentive and serviceable. It was very clean and the food came out fast and hot.

Wow am surprised that the employees still have jobs missing items again from order that means I can't get the deal/coupon back senior management should be fired for allowing this place to be 1.9 star and it being the only place that I can totally see deserving it. This is not a McDonald's problem I expect mid food but when items don't show up that's a employee problem. read more

Super surprised about this McDonald's never thought I'd give 5 stars but dam they actually was hella nice and great service

I forgot to post in December when this happened but this McDonalds added pineapple juice to a strawberry and banana smoothie. They must've ran out of the bananas and I think a normal person wouldn't be bothered by this, but I'm allergic to pineapples and it started making my tongue itch after I took one sip of it. I decided not to order from them again, because the whole experience scared me. read more

To be extremely fucking honest, this Mcdonalds has the most incompetent set of staff I have ever seen. I have order food from this store through the mcdelivery app and 3 times out of 4 my food has come back incorrect. today i ordered food from the 6623 San Pablo store once again making the mistake that maybe the staff might actually do there job today but once again was disappointed.My food came with only 2 thing the burger and a Oreo McFlurry which both were wrong. I ordered an Angel Reece meal with medium fries and a large sweet tea, as well as a Oreo McFlurry with extra fudge and Oreos. I only received the burger and a Oreo McFlurry with no fudge and barely any Oreos in it. The fries and drink were non existent.DO NOT ORDER FROM THIS STORE. I repeat DO NOT ORDER FROM THIS STORE!!!! this store needs to reprimand their employees because the service sucks. and when I try to call the store to tell them what happened the phone line goes dead and a automated message saying that their phone has been disconnected comes up. therefore making it impossible for me to even think about getting my order replaced. Honestly this store needs to do better because I cannot imagine ordering from them again! read more

do not eat here. food tastes like musty armpits. look at this burned chicken sandwich. chicken was harder than a beef jerky. filed a credit card claim to get my money back. if mcdonald's corporate is reading this review, please shut it down. what kind of mcdonalds runs out of chicken nuggets? read more

McDonald's - Burned and dry sandwich - Fast Food Near Me - Oakland, California

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Nice remodel. At the first menu stop, this voice from heaven tells you to move to the next menu. The second menu the girl goes "Yi, stupey, whatchu be WA- en." I order an ice cream "sundae". The difference between that an an ice cream cone is a pump and a half of caramel. Then my boyfriend and I had sex in the drive thru. Then I got pregnant, and had a kid in the drive thru. Then we got married, and our kid went to kindergarten and we still had not been served. We actually had a parent teacher meeting in the drive thru. When I got there, the guy Gave me a mess- a sundae with the lid messily placed on top, the stuff hopped over my pants it became a race to save my seats from the mess. I don't know how 25% of the country has the time and patience to visit a McDonald's every day. read more

The worst MCD ever. They move slow and are often out of things. One time I waited over 30 mins for my food. I was so furious that I emailed MCD HQ to no response. They are the closest MCD to my work, otherwise I would never want to give them any of my money. Stay away if you can. read more

Pros: The people working there are mostly very nice and have been there a while, so know what they're doing. Food is what you expect when ordering. Usually when it's busy the second drive-thru lane has been open for me, so no complaints there. Most efficient service of the fast food places around. Cons: They try to hide price increases so you're surprised at the register. Today I was trying to figure out why my $1 sausage biscuit and $1 Coke (with a 23 cent surcharge) ended up being almost $3. Turns out they are no longer selling the sausage biscuit for $1, but are instead selling them for $1.49 with misleading signage. That's the manager's fault, though, not the employees. Some of the people working there in the evening are not as nice as others and ignore you other than taking your money (as in they don't even say the total). I get that McDonald's isn't the best job and I don't even expect a smile really, but if I'm about to give y'all money, it's helpful to know that I'm giving you the amount you are requesting and that I'm paying for the right order. read more

McDonald's - Photo without markup. - Fast Food Near Me - Oakland, California

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The employees there will mess up your order in every way possible, it's ridiculous. I caught one missing item after pulling over to check my order just in case... drove back and asked for the food I paid for - which to their credit, they gave me without a fuss - and then later got home and realized they also gave me the wrong sauces. I know McDonald's is not exactly a fine dining establishment but I have never had any McDonald's get an order this wrong before. Never coming back. read more

I honestly didn't want to give any stars. I'm not sure what's going on with the women there but the manager at the drive-through window, during breakfast, she has a problem. Either she doesn't want to be there or she's mad that she's working there. I don't understand how I ask for jelly and you get upset and slam it in my hand when condiments are supposed to be offered before you leave the drive-through. Then ignore my request when I ask for straws when they come with my drink. Either they don't like other people outside of their race or they just don't like where they're working at. It might be that they don't like mornings or something I don't know but y'all need to work on yawls customer service like seriously. Make people feel like the only people that can come up in there are the people of the same race is them. I bet then they will be nice and my food will be right. read more

This McDonald's is clearly not 24 hours. Cones in the drive through. No one taking orders. Possibly asleep inside because the lights are on. Don't fall for this trap when it's late and you need a meal. This location serves nothing but lies. Update: why even bother having two lanes. There is only one in use when you happen to be open. read more

I ordered a quarter pounder meal thru mobile pay. I waited hecka long at the curbside pick up knowing that they will give my order correctly but NOPE they fucking forgot my medium fries!!! There was a long drive thru line too... like WTF!!!! read more

They do not give their customers respect at this location. I will avoid it in the future.

i paid for extra sauces and couldn't get them because they have a limit? woman argued me down over sauce that stated on my receipt was paid for..also like...it's sauce..please BFFR! i never eat mcdonald's but the one time i do..biggest mistake ever..such a terrible location which terrible customer service read more