mcdonald's is mcdonald's. you get what you expect and it's pretty consistent from place to place. i always check the bag before i leave the drive through because there's a 50/50 chance that your orders right. their coffees are really good. i always recommend checking the app for any coupons or discounts first. read more

I ordered an Egg McMuffin and the item I got was Not even close - they used scrambled eggs vs what should have been used . It was awful !!!! Another time I was missing fries .. Sadly no one at the restaurant seems to care !!!!! read more

Sitting at the pay hair window for over 20 minutes one car in front of me This is ridiculous time to start boycotting this McDonald's cause of the slowness. read more

Worst McDonalds franchise I've been to. Drive through is routinely the slowest. We waited 30 min in the drive through line today. Food is not consistent with other McDonald's. Fries are always overcooked and chicken nuggets and burgers seem like they've been sitting out for hours. This franchise owner needs to do better or sell to someone who will. read more

It's McDonalds, so I'm not expecting much to begin with, but even with those lowered expectations, this location ALWAYS finds a way to disappoint. Miss on all metrics: Terrible customer service - they consistently make you feel like a burden for being there. Slow service - bring a book for the drive thru. You'll be there awhile. And then, after they 'park' you for another ten minutes, they somehow still manage to bring cold, barely edible food. Management should be ashamed of themselves. There really should be an option for no stars. read more

Waited 30 minutes to be given the wrong item. My expectations are always low for this place but holy hell that's bad! Get it together! The non existent manager may need to show up once in a while. read more

Ordered A chicken sandwich Meal What I got was a piece of flat chicken breast without any crust, 4 pickles and a burnt smashed bun. This was bad didn't find out till I got home. Could not eat it had to go to BK get a burger . Service there is as slow as it gets. Went there for McRib which was on the menu but didn't have any. That's the only I like there. Aways check the bag aways missing something read more

Richard and Maurice McDonald, even ray Kroc's crooked self would be rolling in their graves if they saw the embarrassment that I witnessed during my lunchtime, I work for a towing company and as much as I don't like eating fast food my calls come first, so I don't have a choice in sitting down to eat so I have to get what's quickest I have been to a lot of different restaurants and fast food businesses but this was by far the worst experience. I myself have worked in fast food when I was in high school, so I will not be ignorant and act like I do not know how chaotic and miserable it can be but when you have almost no vehicles in line a lobby with less than five people and a workforce of eight employees there is no reason why I should be waiting. 15 minutes for a burger and fries. The math just does not add up. when you have a cluster of employees standing around gawking and not doing their jobs, it can become quite frustrating when you are in a rush. Absolutely embarrassing read more

"Double cheese w extra ketchup and onions." That's what I asked for, simple really. And honestly my only question is what'd I do!? I mean I pull the sandwich out of the bag (there was 2 like this btw) and it's just spewing out the bottom of the wrapper. Onions ketchup all plopping out...a real nightmare. I wish I could look the grill master in his eyes and Ask why he did me like this but I'm omw into Pittsburgh rn and I'll never get that opportunity. *sigh* that's life though i suppose. I hope u read this grill master of the oakdale location. I won't be returning! read more

McDonald's - My only question is what'd I do? Frankly I'm hurt. - Fast Food Near Me - Oakdale, Pennsylvania

Workers will skip you in the drive thru either because they lack the skills or looking at their phone. Sat there for 10 minutes waiting just to get skipped. read more

WORST McDonalds I've ever been too. Every time I come in my order is messed up to the point where I don't even want it. You can tell it's a management issue not being able to correct/ train their employees properly. Will be going to another McDonald's than this one that's closer to home! TRAIN YOUR EMPLOYEES BETTER- as a manager myself if you train the employees right you won't have all of these hiccups. After waiting forever and being late on my work break- I'm missing items. I wouldn't wish for my worst enemy to come to this McDonald's either. read more

Literally the worst McDonalds on the planet. We live 5 minutes away and have 3 kids otherwise we would never visit this McDonalds. Our order is wrong every single time. So much so that Ive learned to order extra food because something is always missing, burnt, missing sauces, or wrong. We try our best to check the bags, but cant always catch whats wrong. Today we did not receive the double cheeseburger, the chicken sandwich had nothing on it and the quarter pounder wasnt cooked through. After 10 years of living here, Im flabbergasted that this location simply just cant get it together. I wish I could calculate all the wasted money after buying meals 2-3 times a month for 10 years, its probably in the thousands. read more

McDonald's - Undercooked Quarterpounder - Fast Food Near Me - Oakdale, Pennsylvania

Whoever that older woman is at the front counter, she needs to quit giving customers attitude for no reason and not walk away when a customer is in the middle of speaking. Like that was fucking rude. read more

Horrible. Absolutely horrible. No service behind the counter. I mean literally none. I ordered at the kiosk, and watched multiple stand there and wait for no service as I waited on my food for 15 minutes. My order was wrong. Fries cold. The worker with a throat tattoo was ready to fight one of the other patrons waiting on his order. I honestly can't believe there's a McDonald's in operation that is this bad. read more

It says this is a McDonald's but I went there and it was a learning disability center and none of them had people taking care of them...weird but fr don't order breakfast online at 950 then when you're about to pull in at 1030 they cancel it.. I almost turned into Trevor from gta 5 and beat the absolute fuck outta everyone in there.no one in the line btw not busy . useless people read more

Today my car was hit by another in the drive thru lane the manager came out of the location yelling racial slurs at the gentleman that hit my car and then she proceeded to yell derogatory terms to me as well. This is unacceptable. It is simply not appropriate for this kind of behavior to occur. I simply do not understand why people continue to act this way. I've never given racism much thought. But when you personally witness it. It's embarrassing and hurtful. I can't even imagine why corporate companies continue to protect employees that do wrong. Please do not go to this location. It could be one of your family members that's subjected to this. It's not appropriate. Apparently I have to put in a star. I do not recommend this location. Apparently they have employees that have no problem treating customers in derogatory fashion read more

This is by far the worst McDonald's I've been to. The service is slow. I mean beyond slow. I'm pretty sure time stopped as I watched the old hag behind the counter unable to get 2 orders right including mine. Got the sizes wrong, making me and my friend pay more for sizes larger than what we wanted, and then when we waited half an hour, the food was in bags and not on trays like we specified during payment. The bread was stale and hard as a rock and the soda was wayyyy to watered down. This place is trash. I've been here for so long that I want my money back and just want to leave. There is an iPad by the register that is so annoying. No sense of urgency at all. I'll refuse to come to this chain in the future. If I wanted to go have a sit down and wait half an hour for my food to come out, I would have went to a decent place where I was required to tip my waiter. read more

McDonald's - Empty chairs because the counter takes forever - Fast Food Near Me - Oakdale, Pennsylvania

I order the same thing every morning. And still it is wrong 75% of the time. How hard can it be to give me 2 toasted muffins, 4 pats of butter and a large coffee. Please, whats going on!? read more

I just left there and as per usual my order is completely & utterly incorrect... There's always an unusually long wait. They NEVER put napkins, straws, or the appropriate chicken McNugget sauces in orders made at the drive through. Incorrect sandwiches and or incorrect condiments, the list goes on & on... Drive the few extra miles and go to the one in Robinson Township to save yourself the aggravation... read more

We ordered are food on the kiosk that is inside. We never got a receipt. We waited for are food for 30 minutes it was unbelievable. There were so many of us in there waiting on are food. When they called are number we did not have are food. They were short staff witch I understand but waiting for that long was unbelievable. This is the worst McDonalds I have ever been to never going back again. read more

The service in the last 2 weeks has been terrible. Only 1 drive thru lane open and service incredibly slow! Not worth the wait.

About as unfriendly and I don't give a fuck as they come. I've been to crappy McDonald's but this one stands out.

Waited 20 minutes for them to get me a quarter pounder meal. Tryed to call and number on the receipt was disconnected.

Really awful management and oversight of staff. Can't tell you how many times they've kept change when definitely needing to give it back.

Time and time again, this McDonald's proves itself to be the absolute worst McDonald's ever. I guess it only shows my own stupidity to think that I could ever get decent service here. If it had ANY fast food competition, I'm sure it would close. read more

I may have a very popular opinion, but I thought the service here was really good! Most because of the fact that the employees were really attentive and talked to me like I was family. They were really genuine. The seemed to be a little short with each other behind the counter, but I know how stressful the food industry can be. It's stressful! I also like how clean the restaurant is. I hope the reviews start to turn around for this place! read more

I have lived in this area for 3 years now and I have YET to receive a hot, correct order. I don't get fast food often, but this is pathetic.

Filthy place. Garbage's were overflowing and trash was on the floors. Bathroom was horrific! Bathroom floor was not mopped in a very long time and trash needed emptied. We will not be returning. read more

McDonald's - a man sitting at a table in a restaurant - Fast Food Near Me - Oakdale, Pennsylvania

It is too bad with times! It says gonna close at 12 and thy close earlier than 12! Same thing on weekend!!!

By far the very worst McDonald's I've ever been to. For 2 cheese burgers it took almost a half hr. The staff couldn't work together and kept complaining at each other. The best part a manager was involved with saying half of the complaints. I mean I get it's fast food and not the best job but still. Pretty much of I could take stars away I'd give them like a -5 stars. read more

Usually I run in to get a coffee with 2 Splenda and 3 cream. I can't tell you how many times they have messed this up. Also waiting 10 min for the coffee is a little long. read more

This McDonald's is just straight savage. I have never been to a nastier place in my whole life. EVERYTIME I go my simple order is messed up and the staff is either very nice or very rude..... both while probably on drugs. I am not lying when I say this... I walked into the bathroom and their was "number 2" smeared all over the walls and WASNT cleaned up . It was there for a while too on a count of it was pretty dry.. I just find this place extremely unsanitary and I am genuinely concerned for anyone that purchases food here. It really needs to be shut down .. I have lived here for 20 years now and it just keeps getting worse. Not to mention the drug dealing and heroine using in the parking lot. read more

By far this is the worst McDonald's I've ever been to. The owner so far the whole night shift. Adding insult to injury I gave the guy a 20 for one quarter pounder and he gave me $10.52 back. He owed me $15.52. I will never come back to this McDonald's ever again read more

This mcdonalds is a mess! Undercover boss needs to come here. Zero customer service, they screw up every order I've had and 11 min to get a coffee! The line was not long at all either. read more

Aug 15th, 6:43 am, I had the nicest person take my order in the drive through. She was very pleasant, warm, and had a big smile. Sometimes others were not so noticed!! I told her she was pleasant, and had a welcoming voice. She thanked me, and I thanked her. Next window, told her boss as well. Said the right things, made my morning better. Well done McDonalds!! read more

Well today solidified why we stopped going to McDonald's. Ordered for the family, and had to turn back around because they forgot the 10pc chicken nugget. Also, ordered the grilled chicken on brioche with no sauce; only to get home, and find sauce on the sandwich. The fries were cold, and tasted stale! You guys better step up your game! Lost our business that's for sure! read more

They screwed up again! Ordered 2 sausage breakfast burritos at the drive thru, only received 1. Of course, I did not realize this until I got to work. I have had so many orders screwed up here, I should know not to drive away until I check everything. This McD's messes up the order more often than not. The only reason I stop here is it's location to where I am and where I am going on a regular basis. read more

If this is the mcdonalds at the imperial exit it the worst mcdonalds in America. I have been through the drive thru several times, and it's the slowest, worst service ever. After my experience this morning, I will "NEVER" return again. I sat in the double drive thru line and watched 3 cars go thru the other line and finally drove to the window with out ordering. The girl at the window lied and said she just got to the window so she didn't know what happened. She took my order and money but made a smart remark to which I commented "you didn't have to lie about it" to which she commented as I drove to the next window "f*cking a-hole" when I arrived to get my food the manager with her employees were all glaring at me like I did something deadly. My big breakfast was turned upside down with the syrup container open and syrup was all over the meal. I was so mad I wanted to go back but nothing good would have become of that. Needless to say I will never return to this mcdonalds again, along with the rest of the people I work with. Since they switched management, this place and the service has deteriorated badly. read more

Is this place ever actually open? This is visit #3 for me that the supposed 24/7 restaurant has been closed. I am not in the habit of complaining about fast food, I eat at high end restaurants when I want real food, but when I get off work at 12 or 1 am, I like to grab burgers at my 24/7 McDonald's, and this is the 3rd time it has been "closed for improvements'. This time it was closed at 1 am when I got there, apparently closed at 9 pm on a Saturday night? Close the place at 4 am when you have little business. Done with this place. Manager called me a few times "to talk" - what is there to talk about? You wasted 3 trips for me when I could have gone somewhere else. Primanti's in Moon is open until 2. I would have gone there if I would have seriously thought you would be closed on a Saturday at 1 am. Send the damn coupon for wasting my time. I don't want to hear your corporate crap about this and that. ARE YOU 24/7 OR NOT? I'm not asking for 4:00 am here. 1 AM on a Saturday night should not be out of the question. Midnight on Sunday either. GET YOUR ACT TOGETHER. read more

terrible service. workers are ridiculously rude. told us they were close when it was 9pm??? I get it's mcdonald's but seriously. also the manager opening said he had drugs in his car read more