I came here on a Sunday early evening. There was no line at the drive thru and service was quick. The meal came to roughly $12, very doable. There were two drive thru to choice from to order. There is parking available and mobile order pickup. The grounds appeared clean and well kept. read more

Horrible. I had to assemble my sandwich myself. My fries were cold and the gave me the wrong drink and it was watered down. They were slow and the woman at the counter was rude. read more

Big Mac came without cheese and mayonnaise instead of big mac dressing. They were out of ketchup as well. Avoid this resturant it is horrible. read more

The food is fine, but the drive-thru is super slow. They've recently added a 2nd lane for ordering, but I don't see where that has helped. read more

McDonald's - SLOW drive thru - Fast Food Near Me - North Charleston, South Carolina

Last 6 months or so this location has nose-dived hard. No one speaks English esp on 2nd shift! Orders always missing something, super long drive through waits. I've tried and tried but it only seems to get worse. read more

Do not go under any circumstances after 5 pm unless you want to wait an hour for McDonald's

The cookies was freshly made when I ordered. The service was pleasant. The cookies was so warm and soft they melted as you pick them up which I didn't want chocolate chips all over. This was my first time ordering the tote. The store was organized. The lobby was really closed for pick up orders only but I walked in and still got served. The four star is because the cashier stated to the person in front of me that he got people walking in thinking the lobby open now because he came in lol read more

McDonald's - a man and a woman ordering food - Fast Food Near Me - North Charleston, South Carolina

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Fries cold and soggy. Service took forever--- forever! Smoothies tasted room temperature with weird texture and smoothies these days are $4 for a small one. No one acknowledged me when I walked in. I had a mobile drive thru order but it took forever which is why I ended up walking in to begin with. Ambience doesn't exist. A terrible way to spend $18 for 4 smoothies!!!!! My husband just said worst smoothie ever and usually, McDonald's smoothie is decent. read more

Ordered a 10 piece nugget meal and only got 4 nuggets in a 6 piece box . Fries where completely soggy and the tea was old as ever . I recommend to shut this establishment down or find better quality employees that will make the food properly!!! read more

Terrible service snd attitude by staff and management. They spend more time worried about taking a break, than caring for customers. No receipts, 20 minute wait, and orders wrong! The pride of Dorchester Rd. read more

I will start this post off by just saying, Wow this place is ridiculous! This will be my last time patronizing this location! My mother stopped at the McDonalds on today to purchase her and I something to eat. She mention that their is a teen working at the front with no customer service at all. This same teen has worked the drive thru with ear plugs in his ear listening to music, while taken orders and payments at the drive thru. When u pull up he is bobbing his head and additionally can never get your order right. How unprofessional! I have worked at McDonalds and it was never like this. What happen to their standards for excellent customer service? Today , my mom and I received our order with beyond cold fries, a cold fish sandwich, old chicken McNuggets, and a strawberry banana smoothie that taste like pancake syrup was poured it. I have had several issues with this place and today is the final straw. My money can no longer patronize a place like this! read more

Employees are ABSOLUTELY AWFUL. Terrible terrible service. Lazy, lying employees. Also didn't get any sauce asked for and burgers weren't even wrapped, just sat in wrapper. Never ever returning to this location. Management needs to do something about their employees. read more

So I go to the McDonald's and give them my code to redeem my points and this lady is all loud at the window and charges me for a deluxe quarter pounder when I didn't order this. My redeem code clearly tells you what I ordered. Smh. They really need to do better with who they put on these positions when dealing with the public and handling money. I don't have time for there foolishness. Big disappointment I don't recommend this location at all. read more

No sauces and grape machine doesn't work and the worker doesn't even know what a frappe is

Alright guys. It has been years since I've eaten McDonalds. But I was craving fries and McDonalds was right in front of me. While in the drive through, I decided to go ahead and get a cheeseburger and coke too, for old times sake. I worked at McDonald's during my high school years so the nostalgia was abundant. The drive through was fast and the ladies working the windows were very nice. The order came out perfect (although it would be tough to mess up cheeseburger and fries). The fries were hot and the cheeseburger tasted just how I remember it. There's always something special about the coke at McDonald's. They know the perfect way to make it. To sum it up, I had a great stop at Americas all-time favorite fast food restaurant. The one we hate and love all at the same time. read more

McDonald's - Small cheeseburger - Fast Food Near Me - North Charleston, South Carolina

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Unbelievable how slow and inefficient this pace has become. Average time in drive thru now exceeds 20 minutes... at ANY time of day.

There are several bad reviews for this location which are legitimate complaints, but I also would like to highlight the hard working people that have a good work ethic and have potential for even better opportunities. I've ordered several times and although my order is luke warm when I get home my order has been accurate and even have had some kind people working late nights which can't be fun. Politeness goes both ways and I can say that a simple genuine thank you has gone a long way. My last drive thru and delivery orders from this location have been great and accurate. The only thing they forgot is the sauce for the chicken nuggets on delivery. After a long difficult day working I appreciate a delicious and accurate meal from this location. read more

If it wasn't for the french fries and the fact this is close to my house, I would never go here. It is uber sloooooowwwww. Especially late night when you may or may not have had a couple cocktails and need some greasy food to soak it up. I've actually pulled off after even paying Its so ridiculous. And the thing is, once you order and make the turn towards the windows into the drive thru, you can't get out! You're trapped!! I actually haven't been back since my last terrible experience and probably never will. read more

Got shamed for using the car side pickup because it was drizzling outside by one of the workers. If it was actually raining I'd understand using the drive thru, but since they are so slow at pushing cars through I try to save time when I can. If they have an issue with the car side they should put a cone up like they do when they want to randomly close down the drive thru. Paying $8 for a meal I think I deserve the right to save time. Food was solid read more

Ordered $12 in food. Was charged an additional $10 and $19 separately after taking longer than average. Then the 2 people behind me were mysteriously waved past the pay window. Literally NEVER left a review before, but check your accounts after this place.. read more

Part I don't even know of me making a review for McDonald's. They literally hire anyone. I order a 20 piece nugget with 3 ranch and 3 barbecue. 12 nuggets 3 ranch and 3 sweet n sour is what I receive. This probably wouldn't have been a problem if the girl at the window ( young Hispanic girl with the ratchet grabber nails) and like 4 dudes weren't just chatting it up at the window in la la land. I sat there for two minutes holding my phone out the window so I could Apple Pay and they knew I was there because of how many times we made eye contact. Its sad these people get paid as much as people with real jobs. read more

McDonald's on Dorchester Road in North Charleston is a long way from its days as a Rock and Roll McDonald's, but it is still a consistent McDonald's in its quality and service. The location is very convenient to access when you are in this part of town and need something fast and delicious. The staff here is very friendly and works hard to make sure that your order is correct and you get your food quickly. read more

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The food was very fresh and hot. I placed my order, paid, and received my food immediately. Apparently the store is managed well, and the staff care about their performance. This place is brand new. The parking lot is pretty clean. The lighting outside is bright and inviting. I definitely would go here again. read more

This McDonald's is absolutely ridiculous..if it takes more than 25-30 minutes for some burgers and fries this location might as well shit down..currently 4 cars pulled up..it's ridiculous. Is the location understaffed?Seriously what is the issue? read more

Okay maybe I'm spoiled by the excellent customer service from Chick-Fil-A but man this place is just atrocious! And unfortunately Chick-Fil-A down the street is closed for construction and this is what we're left with. This is a true story I'm about to tell you and I'm not exaggerating. Went there today to pick up my mobile order and the young guy delivering my order to my car had my food in one hand and a bag of Ruffles in the other. I kid you not! And yes he was pouring them into his mouth while he handed me my food. Like you can't make this stuff up. read more

The most disgusting McDonald's I've ever been to in my life. Slow staff, horrible food and horrible service. Everything and everyone should be replaced. read more

Quicker than other fast food, restaurants in the area. Food is consistent. More friendly than all but Chicfila

This store does not have it together. Go to the one on rivers if you don't want to wait 20+30 minutes. This one will also close at 9:30 and let everyone sit outside without saying anything read more

I stopped by today after months of refusing to stop by due to previous issues with their coffee (latte) machine and poor customer service. I ordered two oatmeals and an orange juice. I was surprise at the improvements in customer service and quality of their product. I know it's McDonald but standards should be the same regardless of store locations. Keep it up guys, you are heading in the right direction now. read more

McDonald's - Oatmeals and OJ - Fast Food Near Me - North Charleston, South Carolina

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All the food we ordered was cold. The fries and all the burgers were room temp to cold like it was all sitting out from lunch rush. I sent a complaint to DHEC for incorrect food holding temps and a complaint to corporate as well. Not sure it would help since this place seems to be beyond helping anymore. The customer service was horrible as well. read more

Talk about a disaster, pre-ordered food on McDonalds app, pull up and enter my parking spot and wait .... and wait .... and wait, after 20 minutes I walk in and the young girl behind the counter nicely asks if she can help and I show her the order number, she apologizes that the app is down but she'll put the order together for me and runs off. The manager comes out and says that the app is down I need to order inside or drivethru, the young girl comes out with my order and the manager tells her to put it away, needless to say I chose somewhere else to eat. Oh yeah one more little tidbit I was next to a guy that brought his food back saying there was dirt on his burger, you could see it on the counter, obviously it had hit the floor and was served anyway. its a shame what this McDonalds has turned into, the "Rock and Roll McDonalds" as it used to be called is gone now its just a bunch of whining kids that want $15hr for a no education job and piss poor management. read more

Had the worst experience here. I mean I get it it's Mc Donald's so I'm not expecting 5 star service but this was ridiculous. I had order through the app for curbside pick up. Waited 30 min no one came. I then drove around to the drive through which took another 30 minutes. For a mobile order! I usually give restaurants the benefit of the doubt because I get it but this was horrible read more

Went through drive thru for some ice cream. Before I could finish my order the cashier interrupting me rudely to say the machine was broken very rudely. I get sometimes its broken but the way she said it was like I was wasting her time. No apology. No " I'm sorry ma'am our ice cream machine isn't working right now". Just a annoyed voice saying "its broken". Also side,note when did you guys stop being 24/7 read more

This is probably the worst McDonald's I've ever been to! It's close to my home so we come quite a bit and every time we come we wait double the amount of time than any other McDonald's and the food is thrown together or cold. It's worth driving further to another location close by. Customer service is poor as well. Employees show no concern when there is an issue. read more

I just moved to N Chas and this McDonalds is very close to my home. Ordinarily I would stop by daily for either a coffee drink or diet soda, but they are so slowwww. It's quicker to go further and wait in the line at CFA 5 stores down. When I've gone into the store, it's filthy and employees are usually joking around in back and I wait 3-5 minutes just to have someone take my order. The drive through is just a waste of 20 minutes. Come on, people, get it together. This isn't rocket science. read more

I would rate this place 0 stars if I could. Horrible customer service. Very dirty inside. Cold food. Won't be going back.

Took 15 min to get my medium fri which have no salt on them. No one seemed to know what they where doing, They forgot my drink and there were no straws by the drink station. Just a crazy mess in there I don't recommend going there if you want ur food in a reasonable amount of time read more

Gross. I've never said that about McDonald's ok I'm born and raised on Micky D's no shame. However. Ew this location is a no. Also we ordered four meals and asked for honey mustard, they gave us ONE. one honey mustard for four people. I was like uhhhh can we get more there's four of us and we all want it the guy looked so confused and asked his manager and came back to me and said "we only serve sauces with nuggets." I was fuming. They did it for us "this one time" I was so mad I actually said "yea that's not a thing" lol read more

It's Mcdonelllzz, what can I say? It functions as a McDonalds should(I suppose). I would give the best I've ever been to a 3. read more

McDonald's - Fast Food Near Me - North Charleston, South Carolina

This place fucking suck , the staff it's disrespectful and rude and the manager level of professionalism a the lowest level , he shouldn't manage this business , I know Macdonalds it's just cheap fast food , well here you get for what you pay for , cheap services read more