Couldn't catch the ladies working tonight but everyone was great especially the young lady working at the second window! Hopefully she's the manager of the place because you can tell she cares about her customers! Best McDonald experience in my 35 years eating at all McDonald's across the country! read more

To start off, I have worked in a McDonalds before so I do understand that there are moments where the team can be overwhelmed or it's just not a good day so things aren't fast or accurate all the time. That being said, explain to me why, with ZERO pressure from an influx of customers (it was 6 AM with only two other people in the store than me) did I not only have to wait roughly 15 minutes for a DoorDash order that was supposed to already be done, but did I never get a small coffee and a McMuffin??? I waited for a ridiculous amount of time for minor orders. This is my first time coming to this place, but based on the reviews I've read, they need to shut it down or get a new team working there. Current team clearly doesn't know what they're doing because it should never take 12 minutes just to get a muffin and coffee. You're better off taking your money to another store than to come to this location and watch your grandkids grow up waiting for food here. read more

Absolutely not worth stopping here for breakfast. They open at five in the morning according to what google says but they will lie to your face and tell you they don't open for another hour after you've already put in a mobile order. (Which by the way, says they open at 5 a.m. as well.) read more

Very unfriendly staff. Took a long time to get my food . It was cold when I received it. Seems like employees are more interested in gabbing with their co-workers than serving the customers. I noticed several other customers lined up to get their meals. I don't usually go to McDonalds and now I remember why. Nothing fast about this fast food restaurant. read more

Hate that I have to write a bad review but u could tell they were understaffed and maybe had a new guy but definitely backed up. I hopped in the carpool like at 7:39 and did not receive my food until 8:17. So 38 minutes for "fast food." Add two toddlers in the backseat and you're really in for it. The other thing I'm upset about is that I ordered a #3 meal which is a double quarter pounder and an extra small fry. I did not get the small fry and my double quarter pounder was just a single quarter pounder. So mostly upset that I paid for X food and didn't receive X food. Again I hate that I had to write this review. It's typically a 3.5 star McDonald's for me but today it was well below that. Would like to add though that the staff were polite and courteous. No complaints with the personnel read more

If I could rate this place a 0 star I would. We've been waiting for at least an hour for our food. It is insane. All the workers just sat around. Not to mention they the ROACHES. The employees were making a fuss and were too "scared" to pick it up. This place sucks. read more

This specific location is the worst on all accounts. The night shift staff close the store before the posted close time. I pay extra for condiments but they forget them, then when I call the store so I don't lose my money on condiments that shouldn't even cost extra to begin with, no one picks up the phone. The menu shows its participating in special menu items but they don't let you order them. It's ridiculous. The night shift members from tonight specifically are rude. Why bother leaving this location open? read more

Good lord is this place garbage. The way the manager was yelling at other customers is absolutely unacceptable. Corporate really needs to look into this location. read more

The slowest fast food restaurant I've ever been to. 45 minutes waiting in line for 4 things. Fries, chicken sandwich meal, and a drink. Pathetic. Workers didn't seem like they were nice either. Cmon. read more

I stop by McDonald's in route to walk the mall for my daily exercise and I drove through the second line to get a couple of cups of coffee and I noticed that when you're at the second window you wait time is longer at almost all the McDonald's. I mentioned this to the general manager and she was quite nice. She apologize and explain to me why that sometimes happens. This is my favorite McDonald's! It is always clean and the staff are very courteous! read more

McDonald's - Olga the General Manager best ever customer service! - Fast Food Near Me - North Charleston, South Carolina

The spicy nuggets were so thin and dry. The meat in the nuggets were as thin as the line of words printed on the receipt and the exterior was almost the same thickness. The staff taking the order was not friendly. read more

McDonald's - The meat in the nuggets were as thin as the font printed on the receipt and the exterior was almost the same thickness. - Fast Food Near Me - North Charleston, South Carolina

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The wait is terrible but the food is good. The customer service was great. I will be returning here. Everything was right except they forgot my ketchup. read more

McDonald's - Waiting - Fast Food Near Me - North Charleston, South Carolina

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This location must run hot and cold, Read Soo many bad reviews but all I wanted was an a egg Mcmuffin, To serve time was average not spectacular, I was met at both windows with a smile and a greeting so I might give him another shot. read more

Go here if you want to be humiliated, or maybe just don't go. I was coming from the airport and asked for a Crispy Chicken Meal with a water. The counter person responded and I said i could not understand him. So he mimicked me. The order came to $10 and change. I put a $20 on the counter and was digging for change and he said i had to pick it up and hand it to him. I did not have an attitude. I am a 65 year old woman. I was just tired and hungry. read more

I really like coming to this McDonald's location on Rivers Avenue in North Charleston as it is a consistent and quality McDonald's that does what they do very well. The food is well prepared and usually comes up very quickly and the location is very convenient and accessible if you are hungry and in the area and want something fast. This location is very well managed and the staff here is very responsive if you need anything. I have had good experiences at this McDonald's. read more

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I hardly ever eat fast food, but today I wanted some fries. I pull up at the drive thru window and place my order. The kid at the first window was proficient. Completed the transaction and was given my receipt. Here's where things began to fall apart. I pull up to the second window expecting someone to promptly hand me my bag and keep it moving. Ahhhhhhhg, NO (in my Damon Wayans voice)! The window is wide open with no one at the post. I look in and don't see any people at the front counter or anywhere. So, I wait.....and wait...finally I check my receipt and four minutes have passed. A young man comes from the back wiping his hands. That COULD be a good thing right? He gets me the fries. I asked for ketchup and some sticky substance was on one of the packs, so now my fingers are sticky! I asked him if they were fresh. He said yes. I proceed to taste one and it is so cold it is rubbery. I said these fries aren't fresh and are cold. I told him to taste one, which to my amazement he did and said you are right. We have to drop some more could I pull up? It would be about three minutes. So, me being the optimist I am I decide to go in and wash my hands and pick them up on my way out. Save them some footsteps since they are obviously short of staff. When I enter I see two men cooking and prepping orders, two people standing in the door of the manger's office and someone sitting in the office. One guy at the front and a young lady on her phone in front of the front screen. So four people are on the clock, but not working. I go to the bathroom, which is a disaster. I should have taken pictures. There is a roll of toilet paper is half unrolled on the counter. There appears to be disregarded floss in one of the sinks and the floor is dirty. So, I come back out and the young man taking orders from the front ask me if he could help me. I told him, I am waiting on fries from the drive thru. He fixes me an order of fries. I ask him the same questions. Are they hot and fresh, he assures me they are. I taste one and it is cold and rubbery. I invite him to try one, since he handed them to me half out the bag. He tasted one and told me I was right. The young lady is still on her phone and three people are still talking in the office. The young lady takes the fry basket and dumps it. Puts salt on it and prepares my order. I taste one. It tastes like old grease. I give up and leave read more

Usually a convenient place to stop when in a hurry but there are a consistent few that work here who are extremely rude and unprofessional. You hardly ever get what you ask for, and if you go back 30 seconds after leaving the drive thru they act like you have stolen something. Highly don't recommend. read more

Horrible!!!! Not a family oriented place at all!!! The drive thru line was very long so I decided to go inside with my 7yr old granddaughter. There was no one in the lobby so I figured this was going to be an easy in and out transaction. Boy was I wrong!!! I was charged 2 times before I was told I had to pay in cash.. 3 times I paid $8.60 for 2 happy meals. I called my husband in the parking lot to check our account as I am not used to have our transactions declined. He walked in (at a hulking 6ft 4) pointing to the 2 paid transactions on his cellphone. I told the manager I wanted my 2 refunds since I just paid cash. Having to perform a function of his duties must have irritated him because when the manager walked over he was giving me attitude, had a horrible look on his face (as if he smelled a dead animal ) and had a snotty tone to his voice. Being from up North, my first impulse was to jump up, spin around and drop kick his behind but instead...I chilled. When dealing with nasty people it's best to handle the situation in a reserved and composed manner. This will end the unplesantries in an expedited fashion. If I didn't have my grandkids, I may have told them to give me a refund and ce la vie...But the kids were excited about the smurf toys. I Finally got my 2 refunds, and 2 Not so Happy, Happy Meals... and as we walked out there were two employees , one in uniform were standing by the entrance/exit smoking marijuana. The stench was offensive and again, if I did not have the kids someone would have gotten a talking to or maybe I would have recorded them then dialed 911. These individuals have No respect for families nor fear of repercussions. I absolutely do not recommend this location. 2nd time here, 2nd bad experience. read more

McDonald's - a coffee shop with a large sign - Fast Food Near Me - North Charleston, South Carolina

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Why at 8:30 at night do you not take debit or Credit cards? And when asked why I get a response of "because"... the last 4 times we have swung by .. you do not take cards. We drive to the goose creek location and they do.. so we will not stop by this location ever again.. no wonder it has such bad reviews now read more

Went here for a shamrock shake before they're gone for the year and was told the machine was broken from a bored sounding voice. I wasn't offered even an apology from the staff. Obviously, I don't blame them for the machine being down even though that's basically a McDonalds trademark, but an apology and some good customer service would have went a long way. read more

STAY AWAY FROM THIS McD'S! Absolutely the worst McDonald's I've ever been to. This is based on many disappointing visits over the years. Today I ordered ahead using the app and waited 25 minutes but my food never came out. The people working here usually seem friendly and nice so I can only imagine this is based on POOR MANAGEMENT. Anyway, do yourself a favor and go to the McDonald's on Ashley phosphate road. They usually do a very good job. you'll probably get your food quicker despite the drive. Corporate should be ashamed of this restaurant! read more

This one and the one near Aviation are the worst at time management or customer service. Took 22 minutes for 3 burritos and 3 hashbrowns.

I just ordered a order for pick up on a Friday night. Not a single soul except for me and two other cars pull up to get our orders. I got a burger and nuggets. Not that hard. I am a deaf person. I never use the speaker. Ever. I even put in my order info thst I am deaf and won't talk to the speaker, the manager! The MANAGER had the audacity to have a nasty y attitude towards me for no reason and proceeded to tell me that I was not deaf. Excuse me, last time I checked I am pretty sure I'm deaf. Needless to say. Continued to argue with me. Made me pull ahead and purposely messed up my order.. this man should be fired. It's disgusting. Have some respect. read more

Zero F@cks Given. This place is a disaster. Apparently the management is inept because they are disorganized, dirty, and rude. It's places like this that will ensure fast food workers never see $15 an hour. On this visit, the woman taking at the register could not care less. Ordering took excessively long and she completely ignored anyone that approached needing extra items. Once we ordered, we joined the throngs of people waiting for their food. The numbers being called out didn't match customer numbers, orders were wrong, necessitating people needing to come up for corrections, including us. No one behind the counter was in a hurry or seemed like they care. My wife paid extra for big mac sauce on her burger. What did she get? A super small dot of sauce. Our fries were not fully cooked and the manager was a complete bitch about it. She looked at them and walked away. The ones we got back were over cooked and brown. She is worthless. The tables were dirty as were all of the trays. Perhaps that's why 'for here' orders were all given out in to go bags. To top it off, none of the beeping alarms were turned off for the entire time we were there. What should have been a 20 minute in and out took an hour. You've been warned. read more

closes before listed time. That is poor busi people work late and when they get off at 1100 they would like to have food

We wanted some Mickey D's and this was the closest location. It was just after 11pm and there were three or four cars in line already. It took a while to order but once we placed our order, it didn't take long to pay and get our food. They got our order correct (Big Mac medium meal, 10pc chicken McNugget meal, bacon, egg and cheese biscuit). I also tried the new cold brew frozen coffee and it was surprisingly good! The food was same as any other McDonald's so nothing new there. I definitely recommend the cold brew frozen coffee if you're a coffee fan. I'll be coming back for another one soon. This location can be hit or miss on the wait times but they're one of the better ones about getting my order correct. Thankfully it's located beside a traffic light so it's easy to get back on Rivers. read more

Again this Mcdonald's proved to the be worst service in the area. Stuck in line for 30 minutes, I waited at the order menu for 12 minutes before anyone asked for my order. Could not exit until after the order menu. Both lanes out to the road. Called the store while in line and was told one person was doing multiple things. When received the food the fries were undercooked, cold and soggy. Burger patties were actually dried and seemed burned. About every 4th time I've been here they got it right. Would not recommend ever eating at these store. read more

Very slow service for fast food. I guess they let employees go because they have 4 order kiosks now, but no one was using the kiosks and so the line was almost back to the door. To their credit, the employee upfront was professional, and handled the complaints without yelling back, but if this is the NEW level of service, they won't last long. Service was a 1 Cleanliness was a 3 Food was a 3 read more

So... My wife and I went to a show at the North Charleston performing arts Center. After the shell, we decided we wanted a little something to eat. This McDonald's on Rivers Avenue was on the way, so we start.... Probably for the last time. I know they have automated order taking stations now, but what cashier in their right mind would not offer the restaurants best deal to a customer without even thinking? I guess the "without even thinking" part is the problem. My wife ordered a big Mac meal and McDonald's is currently offering six dollar classic mills. What port of that does not equate in the mind of a McDonald's employee? Do you want to know why you are being replaced by a machine? It is because of unthinking acts like this. This is also why we usually eat at Chick-fil-A, but they were closed. read more

McDonald's - Fast Food Near Me - North Charleston, South Carolina

laziest workers. how do you have posted hours saying open until 12 am and then when people show up say you're closed. then when asked why the hours aren't right offer no explanation and just keep saying "we are closed" as if those are the only three words in your vocabulary. read more

Don't waste your time. These are the laziest people ever. Won't bring your food to table after ordering on kiosk. Forgot our drinks, food was cold, and nobody seemed to give a damn. And these people want $15 an hour?!? Do yourself and family a favor and just keep driving. Won't let me give zero stars. read more

This McDonalds has a lot of employees who seem to not care about their job. Some people on drive thru very later are very snappy with their orders. read more

Yeah, went in on Saturday to order a few frappe's, as it was hot. Twit behind the counter said-and I quote" I'm not making frappes today I'm too busy" There were four people in the store. Refused to give me his name. Told me he was the store manager. All of this with NO rudeness on my part-at least until the end. Actually made a frappe for someone else five minutes later-apparently the old lady did not interest him enough to do his job. I have worked customer service for 20 years-I have never seen such shit. Called corporate Got phone call from actual store manager. She gave an apology, but seemed quite disinterested-I can't blame her, she made the decision to hire this boy-she obviously knows what he's like. Anyway, will never set foot in another McDonalds, but I really wish this particular store would shut down-I used to go in there twice a week during the summer for frappes-guess I'll just buy a blender and save money. read more

My food was fresh, which is actually saying a lot for McDonalds. It was hard to place my order through the drive thru. I drove up to the speaker and no one said anything for nearly two minutes, so I pulled up to the next speaker waited another few minutes, just when I was about to leave someone mumbled something. I'm not sure if the speaker is broken or if the employee was just hard to understand. I just couldn't make out what he was saying. He also gave me the wrong change. This was very early in the morning, around 5am. The manager there was nice. After visiting a second time, I've decided you need to be very patient to use the drive thru here. They take a good two minutes to respond. read more

Every time I've been here in the last year the ice cream machine has "been down". Very slow.

No complaints. It's a McDonalds who gets your order correct, but it's still greasy sloppy fast food. Clean restrooms, which is always a plus! read more

It's rare that I eat at "Micky Dee's". Once in a while, I'll crave that little cheeseburger I remember as a kid, and it satisfies me. Stopped in for an Iced Mocha at the drive thru. Had to pull up and wait for it . It was good and it hit the spot. And that's all I got to say about that. read more

Ugh !! So slow !!!! Every time !!!! In line for 15 minutes for 1 large tea and end up with a large coke !! This place is a joke . Tons of bad reviews , so the owner obviously doesn't care about his business or it's reputation . Too bad , McDonald's restaurants are iconic . read more

This McDonald's sucks the workers are beyond lazy, the manager closes the lobby because they can't handle lunch/breakfast rushes, orders wrong incomplete. These are the same lazy people that think they are worth 15 an hour with a terrible work ethic. Expect a long wait in the drive through line as well due to the staff not allowing customers inside. total joke of a fast food restaurant. read more

I went through one night at 9:30pm and no one was answering the intercom to take you're order. No sign was out side saying intercom was down. As I drove around to the first window loud music was being played and there appeared to be more dancing, joking and flirting than working going on. Orders were being taken from the food window. A female came out of the dining area walked up to the drive up window laughing and talking with the ONLY person working the drive thru. I went to Goose Creek McDonald's instead. read more

McDonald's - Fast Food Near Me - North Charleston, South Carolina