Hello. I do not leave reviews often, but this place gave me a food borne illness. I am very ill…read moreafter eating here and needed to warn others not to go here near closing time. The young man behind the counter was helpful so you get two stars instead of 1.

This is a chain restaurant and I describe it as a subway but with burritos. You walk down the…read morecounter picking what you want in your burrito or salad. Service always seems nice. The inside is like a modern industrial look, atleast that's how I feel. The food isn't great but not terrible. I like it but the price is kind of a lot these days. Last time I went my burrito was almost $17 and that just made me think I don't really need to spend that much. They charge for certain items that are added.

Just had probably the best brisket sandwiches I've ever had a quick service food operation, and one…read moreof the better briskets I have ever had. Hard to believe this is at Arby's. Great staff, super clean, this visit jacked up my perception Arby's a LOT.

"Arby's, we keep the meats" is their new slogan. Ordered the 2 for $5 chicken sandwiches and…read morereceived everything but the chicken. Tried repeatedly to call the store but no answer. I live 25 minutes away from the store so am not making a special trip there to complain. Gas for the car would be more than the cost of the missing meat. M

place has went straight to shit, food is never hot not even warm. fries are always cold and look…read morelike they are 3 hours old. Chicken looks like the popeyes next door that sits in the window all day making people sick. You pay a shit load of money for what

Food is ok for a fast food. The nuggets were over peppered. The fries were over salted, as usual…read more The Son of Baconator was fair. I went through the drive through tried to use my app to get points, the drive thru worker tried twice to scan my QR code , it failed. I spoke to a manger who was ruder than rude gave me the attitude of it's an app problem what do you want to do about it. What you need to do to improve the service at this location is retrain your workers and get new management that understands how the app works.

Stopped in for lunch to bring home after an appointment in New Castle I have been here before and…read morealways had good service but not so much today. I heard the manager tell another customer that they had no lettuce so he wanted a refund and left but that was the only person she told I had ordered 2 soft taco so I got no lettuce but was not told about that I had also ordered 2 sodas and asked for a carrier for sodas she said truck didn't come so she didn't have any so I had to ask for a bag she took at me strange and I said for my sodas she gave me a small size bag. Never seen her there before but the manager before was much better.

I'm going to say this right out. When you go to Taco Bell, and they just ####### NAIL it, it's…read morepretty freaking great. And this trip was pretty freaking great. It's like 9pm early June so it's still light out. A great day and no one in front of me at the Shenango Taco Bell drive thru. Crunch tacos, bean burrito all I want. Got the order. Drive thru service was great. And the area around Taco Bell and looking inside the drive thru window everything looking clean. Got order home, tacos crunchy etc. I've gotten take out from this place a few times, always dead ass on. And big thing for me, the beef tacos are never greasy. Everyone hates those dripping grease things. This place is as good as it gets.

I thought I'd reviewed the Popeye's in New Castle, PA. It's our favorite chicken place around here…read more The food has been PERFECT every time I've ordered it over the past four years. Never a meal less than GREAT. The people who work here, are friendly and always do my weird little requests exactly how I ask. Mix the chicken? Yes. Red beans and rice, no rice? Yes. Always fully cooked with crispy skin and juicy, large, pieces of chicken? Yes. The place itself is always spotless clean. And I am not kidding about the crew there. Every time great. (I always order inside so they can put a face on the order. Try that maybe)

Cant complain!! Stuff!! Best around here. I will be back for sure. Tenders aren't something you can…read morebuy from Restaurant Depo or something, properly marinated and juicy!!

I know the bar is already low because we're talking about Burger King here, but stooping to lying…read moreand outright thievery should even be above their standards. Get home with items missing from an app order. Call and tell them we would like all of the food replaced because we don't want the rest of it to be cold. (We all know this food has about a 3 minute time widow before it becomes inedible.) Was told on the phone they would replace it only to get down there and they refused. People are looking for the BARE MINIMUM here: I give you my money and you give me what I order. It's not really that difficult. Yes, I'm contacting corporate. No, I won't be back. Thanks for ruining my son's birthday (the only reason we'd eat your sludge in the first place...at the behest of a child wanting your Dragon meal.) You're lucky my older son came down there to be lied to and stolen from instead of me because I'd still be sitting on your front counter waiting for my order. PS.. I don't know who misguided you, but giving people what they paid for doesn't come out of your paycheck. Do better.

This place is AWESOME!!! The cheeseburgers and mozza fries are a banger! There were kind cashiers…read more The ambience was quiet.

Horrible experience, no one was even in the store and I had to wait in the parking lot for my food…read moreto be ready as well as three other people. When I got my chicken it was flat and burnt and void of taste. The only thing redeemable about it was the sweet high school age cashier who kept apologizing profusely for it. It's like she knew how bad it was! I will never go again and you shouldn't either.

I didn't even get to order. I was waiting behind a gentleman in a cast. He made an inquiry about…read morehis order since we've waited nearly 7 minutes. He was barked at to wait. Drive thru demand was clogged and store wait was 2 in order queue, one to pick up. I will return in a month to review again. I hope to see improvement.

I don't get the hype over this place. I'd rather go to hot heads any day of the week. The…read morerestaurant is a chain so it's nice inside and the service was good. As for the food, barely any steak. They charge a lot for extra. Then all the toppings were nearly ice cold. As I was eating my burrito it was more cold than it was warm. But wait it gets better, the one burrito with a cup of water comes to $18.93... again I don't understand the hype of this chain restaurant. I more than likely won't be back.

2 & 1/2 hrs before close and they're out of half of the menu...literally the fourth time I…read moreexperienced this at this location.