Great service a guy named Daniel helped me the hole time and the manger best group of guys and girls.

Stopped by here during breakfast time in the drive thru for a quick bite before I hit the road. There was no line and they immediately greeted me and took my order. My order came out extremely fast and there were no errors with the order. The food was nice and hot. read more

Lazy! This store has all kinds of big advertisements for the seasonal Shamrock shake yet ALWAYS has a "broken" machine. They're just too lazy to clean it or make the shakes. Shame. This store is also dirty, and the workers are rude and unhelpful. Zero stars. read more

Ordered on the mobile app and the experience was smooth. My order was correct and the staff were gentle

Brandon the manager was so friendly and helpful. What great service and such nice staff.

I love this McDonald's! Been coming here for years. Staff is always friendly and always gets my order correct!

i called in to complain about the fact my big mac had no beef in it. but before i could even complain, the guy (said his name was jack), asked if i had a girlfriend ??? when i explained that was rude and none of his business, he told me to get screwed and to never all again !! read more

The ungodly amount of mayo they put on this sandwich is beyond explanation. Wow, this is truly a disgusting amount of any sauce to put on a McDonald's sandwich. I didn't order extra mayo. That's $6 but $6 down the drain because it's drenched. Everything tastes like mayo. Horrible. read more

McDonald's - Yuck - Fast Food Near Me - Naples, Florida

The sign says open 24/7 this is not true. Why advertise open 24 hours and you are closed. This is not the first time I came here and they were closed for breakfast read more

McDonald's - They are NOT Open 24/7 - Fast Food Near Me - Naples, Florida

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Is couple of weeks ago I ordered 2 McFlurries and they told me they couldn't make them because their machine was broken. Last night, I tried to order the same thing but they told me they were closed and would reopen in a few hours at 4:30am. This McDonalds IS NOT OPEN 24/7. I asked the manager why and he answered, "we are understaffed so we have been closing around 1:3oam and re-opening for breakfast around 5:00.am" read more

I Ordered a large orange juice it was 1 inch from being full to the top, I asked the lady if she could fill it up, she started cussing as she went to fill it, when she handed me the orange juice she said now get the hell out of here and flipped me the middle finger with both hands as she figured out I was recording her read more

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Not all Mac's are created the same. This one I avoid unless I am dying for a quick smoothie after a long shopping spree at Walmart (next door). Bluntly: service consistently sucks. Last time, I waited for 30 minutes (no joke) on a smoothie and sundae, then the guy forgets (with me standing in front of him) and I have to remind him? They were not even busy! The place is not maintained as well as others, so I do not go in nor eat there. Clearly trying to put too much on less staff. Feel sorry for staff, so I try to be patient. Kinda like when I use to teach the mentally disabled. You know what I mean? No offense to my x students! read more

Received the wrong sandwiches in my order, even though I placed the order in the app. Also, no napkins or ketchup in an order of five meals. Went there a second time for breakfast, again, no napkins for five meals. read more

This McDonald's is on a main intersection. Actually, it's the ONLY McDonald's within a 5 miles radius. Of course the lines will be long, it's inevitable. Today I was in a huge rush and needed something easy and semi healthy. This is my go to whenever In in a pickle. The salad was fresh and super yummy! read more

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Nice hair on my egg. This place is nasty. I get it, It's McDonalds and my expectations are low but at least try to keep it halfway clean and hair off the food. This place is discussing. read more

McDonald's - a fried egg in a box - Fast Food Near Me - Naples, Florida

This mcdonalds is next to my house so its considered the "spot" for a quick meal and fatboy craving. Had the double cheeseburger, 6 piece nuggets, fries, and coke. This is a nice location and updated inside (their indoor tables are interactive "electronically"). The service is average and never had any problems here. Tip: order your fries with NO salt, and you'll always get hot/fresh fries. Typically, I order this and add a smidge of salt after the fact. read more

I am currently here at this establishment . Waiting for a juicy Big Mac and the line is 10 miles long. I decide to go in line inside, To find that they are all closed Apple maps , google maps, Yelp all day that this is open 24 hrs. Please correct me if I'm wrong but this is not the case . Finally got my Big Mac . 45 minutes later in drive thru read more

Mom and I wanted so lunch so mom parked the car I went inside to get some lunch then all was ok till this rude man and woman came in and demanded to eat inside asked for a manager and then complained about not eating inside or outside. I felt bad for the poor manager but I'm glad that she handled it well and McDonald's doesn't need these two people that were rude and obnoxious read more

My last two Uber eats deliveries were disappointing. Last night there were two dead bugs in my sprite!! The time before that, they purposely messed up everything in our order. And I mean everything. Didn't want pickles, and they were smothered with pickles. Wanted more cheese, didn't put any. The Big Mac was not assembled properly. Fries were very soggy. No m&ms in the McFlurry we added. I know it's late at night, but people want fresh food. The patties looked like they had been out all day, and the food was just gross. Burger King it is now. read more

This is the worst McDonald's in Naples! If you go in the morning before work you sit in line for 15 minutes, not really what fast food is about. I no longer stop here in the morning cause I was late to work on too many occasions when I allowed myself plenty of time to stop somewhere. So today we grabbed a snack just now and they can't even make a sausage McMuffin without cremating the muffin. I had to dissect my sandwich so I could eat it. This place has gone wayyyyy downhill over the past two years. read more

McDonald's - Fast Food Near Me - Naples, Florida

Came here for a late night meal. We were impressed by how well made the Big Macs were. Perfectly assembled, didn't fall apart, tasted great. The fries were fresh too. Can't complain! read more

McDonald's - Fast Food Near Me - Naples, Florida

This McDonald's is awful, I asked to add a milkshake to my order in the drive thru and the "manager" yelled at me that I can't add an item then threw my bag at me and walked away! I didn't get his name but date is 9/12/22 @ 5:30pm....African American. read more

I ordered two meals with a soda each. I asked for medium and they made the meals large. The sodas we received were flat so we drove back just to get 2 more flat sodas. I go inside to fill them up from the other soda machine, I get cut off by an employee filling up 4 large drinks before me. I go to the other side of the machine to use the coke and he says it doesn't work. So I had to continue to wait for him to get out of the way. All the sodas were not carbonated. The employee mentioned that it's been like that since yesterday. Why would they not mention, before buying, that all their carbonated drinks were not carbonated. The fries were not salted, and my sandwich had no condiments on it, just two pickles. Pathetic excuse for a McDonald's. Just go to a different one! read more

This place is the worst McDonalds I have ever been to. I have been going there 3-4 times per week for the last 2 months. I always go through the drive thru. Lately - 4 times in 3 weeks they gave me the wrong item. Then another time they tell me to wait in stall 3, wait is 4 minutes and I go only to find out dries are cold. Seriously? Brought it up to "manager", I think Mauricio, he could care less. Will never ever go there again. Huge black mark on the McDonalds brand. Make it a Burger King that would be more appropriate. read more

This McDonalds has been open since the day after Hurricane Irma. They have been efficient and professional. I love you McDonalds read more

It was a long and tiered day. I stop for the first time and order a chicken sandwich meal and happy meal. I got home and the happy meal toy was missing and the chicken was designating. I called and the manager was recommended to go back and pick up the toy. Well after this experience I will not put my foot in to that store . read more

Perfectly awful - shame on you, staff at McDonalds. The cinnamon melt was overheated in microwave and came out dry on top , rubbery on bottom and terrible. The tea I specified was to have 3 creams on the side and they gave me hot milk . Not ever coming to this one again... The one by Bonita Beach Rd is far superior. read more

Ryan deserves a raise handled a Wi-Fi outage respectfully and kindly. Genuinely surprising serving from McDonald's so much so that I downloaded the yelp app just to leave him a positive review read more

Got a Big Mac that must of been out for hours...the bun was rock hard. Staff usually a bit rude even when being overly nice especially using drive through. They could really care less about your order and have had to go back twice for the wrong order. Some staff have been really pleasant...it's hit or miss. I don't go to this location any longer. Owner needs to get involved or sell this location to someone who can turn this place around. read more

Why even bother? Literally eighty percent of the time food items are missing. Get home and then have to say "who doesn't get to eat again?"

o a large orange juice and it was an inch from the top asked the lady if she could fill it and started cussing, then I said nice mouth and she started giving me the MIDDLE FINGER. read more

The staff is HORRENDOUS. Possibly the worst Mc.Donalds I've ever been to. Fast food? More like slow food, the time I've spent waiting to give my order, I could've gone to a restaurant, been sat and had appetizers. Also I know it's typical of the food not to be anything great but this particular Mc.donalds puts the S for shit in mcdonaldS. read more

Good and fast service, good food quality, very clean, bathrooms smelled very bad. Very organized highly recommended.

There is NO ordering from a live person anymore. McDonald's in Naples now has giant computers in which one must place their order inside! After scrolling and scrolling adding and subtracting condiments, we finally finished and received our total. Since our gift card did not cover the amount of our purchase, we had to wait until the only person at a register came around to re-do our payment at the register. This took approx 10 minutes to order. Our fries were cold, the Coke was flat and the McFlurry was incorrect. Terrible with NO customer service! What was wrong with quick, efficient customer service? We will not be going back. read more

Everything is Great about this restaurant except suddenly they started shutting all the doors down at 10 o'clock although it's advertised as a 24 seven store. Locking people out and walk I've been sitting here watching 3 to 5 Cars Dr. away because they cannot get in to the 24 hour McDonald's. Pretty poor management read more

This McDonald's sucks! They always get the order wrong and they aren't friendly at all. Just ordered 2 kid's meals and they screwed them both up. Must be tough. Don't recommend! read more

Wow. Not even a hello when we pulled up to the drive thru. Listen McD's, your quality has been going downhill steadily over the past 2 decades, you need to raise your level of service at least. This is why I usually go to Chik-fil-a or Wendy's. read more

Garbage. Employees are rude and half asleep. Food is gross. There was used dental floss laying on one of the tables.

Worst McDonald's I've ever been to. The floors were disgusting, none of the tables were clean. The employees who all looked like teenagers were being loud and obnoxious and standing around. Would not have hurt to grab a broom or a towel and clean a little bit. I don't recommend this McDonald's to anyone, keep driving to the next one. read more

Contrary to the other post (or maybe they shaped up because of it??), this was the best service I've ever received at a Micky-D's. Seriously... From the person taking our order to the guy we paid/who gave us the food that ended up half-destroying my digestive tract... They were super friendly and went above/beyond to say thanks - and one guy even asked me to "come back and see us soon!" Not back Micky D's... not bad. read more