I used to work at this particular location, and I can say it would be better to use your money elsewhere. This review will be long but worth the read: I'm not one to put out information about a work place but this environment needs shut down. I started working there February of 2019, and it was my first job. I did not know what to do, as I was not trained at all. The managers there were always rude and hateful, it felt like every employee was walking on eggshells around them. They hardly ever wear gloves there, and most of their cooks are VERY gross, hygiene wise. Even gross in the sense of going outside for a break and smoking a cigarette, coming back in and making food without washing hands. Most of the employees would go outside and smoke marijuana in the parking lot. They overworked me the entire time, they hardly ever kept the place clean, only time they would really actually clean was when the higher management was coming in. Then, they always had me use toothbrushes to clean the floor and coffee pots, etc. They often times would make jokes about customers, and management would pretend to care about the customers problem to their face, and then go behind the counter and laugh at what their issue was. I ended up quitting a few months later; I didn't like the coworkers, managers, or the overwork for little pay. But in all seriousness, I don't recommend. read more

Everytime I get breakfast here this bread is never cooked. It's exhausting and annoying the bare minimum can not be done. read more

McDonald's - The bread isn't cooked. Every-time! - Burgers Near Me - Mt. Vernon, Kentucky

How can a fast food place get it wrong every time you go? McDonald's in Mount Vernon, Kentucky has had a bad name for a long time. Hence, their stellar rating here! Hoping things were better, we have stopped there a few times in the past couple of weeks. Something has either been missing from our meal, or the food was completely inedible. The latter of which was this morning. My husband stopped by and got a meal for himself. He was hungry, so upon driving away he immediately took a bite of his fries. He had literally just been handed them, yet were cold and tough. His Quarter Pounder was barely warm and tasted so bad that he gagged and almost threw up, and then he got choked. He said that biting into the sandwich was like trying to bite into a sponge. Nothing about the sandwich was fresh, which is odd because at the time they had only been serving lunch for an hour. We've given them a second chance, and now, a third. We won't be going back. We will be stopping in for a refund tho, and bringing the uneaten food with us, because $9.19 for inedible food is ridiculous. read more

I tried to use drive-threw. As I pulled up I was told it would be just a minute. I waited 5-6 min w/o any response. Several people tried to use the other lane and drove off. I also decided to leave as I went past the window 6 workers were standing doing nothing but talking and looking at phones. I left and went to Wendy's down the road. read more

Just went through McDonald's in Mt Vernon, after placing a 15.00 mobile order. Pulled through the first window was waved through. Get to the second window and the woman asked us out a little rudely what our order was. Barry tells her. She asks a little more rudely a second and third time. And then proceeds to tells us our order was canceled because they didn't have Carmel macchiato...as if it were our fault. I couldn't help myself, I said you don't have to be so rude... long story short I didn't get my coffee or my sausage egg McMuffin...tried to call to report her behavior (go ahead and call me a Karen) shocking...no answer! read more

No ice in drinks, all food was cold and fries were hard. It's McDonalds and all, but this is not food that's tasty enough to make you forget how unhealthy it is. Nasty. Would not recommend at all. read more

Went to this McDonald's and the guy at the first window gave us a bunch of cold fries and we asked if my wife fries refresh the front window told us yes and they were cold so we went in and dealt with the problem. The manager that was on shift John fixed it, which was greatly appreciated, but the people at the store do you need to be trained better. So when you go there, make sure you check your food. read more

inedible breakfast sandwich. i don't expect a gourmet breakfast but do expect it to look cooked and not as though it was just dropped on the floor! wasn't even wrapped when handed to me. Board of Health...this place needs to be inspected! read more

McDonald's - Burgers Near Me - Mt. Vernon, Kentucky

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First of all let me say I don't expect much from a place like McDonald's. Stopped here for a quick bite to eat. Ordered a quarter pound with bacon and cheese with no bun. I asked for extra pickles and was told I'd have to pay.55 cents. I know that doesn't sound like much. But, I think since I got no bun they could toss the pickles in. They sure didn't take anything off my Bill for not getting a bun. The burger meat was flavorless. 5.39 cents is ridiculous for a burger like this! Guess I know why I never eat at MCD. read more

McDonald's - Quarter pound with cheese and bacon no bun - Burgers Near Me - Mt. Vernon, Kentucky

This is my double quarter pounder with no bun. Never seen a quarter pounder look this bad. Stopped on our way home to SC and we were there for over 30 minutes. Absolutely no toilet paper to be found in the building. They were rationing napkins. 6 teenage workers were on break by the bathrooms and did not help. They said they were on break when we just asked for napkins or toilet paper. They were vaping in the restaurant while in their uniforms. Looked for management and there was no leadership around. It was total chaos with ticket times over 20:00, which is ludacrjs for McDonalds. Order came up and the hand burgers were barely in their wrapping paper, fries were cold, and they forgot the drinks for the kids meals and they didn't get the toys. Overall, I would never ever ever suggest anyone to go in here. Go to Wendy's down the street. What an embarrassment to the McDonalds corporation. read more

McDonald's - a hamburger in a box - Burgers Near Me - Mt. Vernon, Kentucky

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This place is a little murky, I might rename it MurkDonald's. I visited this McDonald's while trying to traverse Kentucky on a day when the entire Interstate was backed up for hundreds of miles. After one gridlock you would enter another and another. So I ended up taking back roads for most of my journey. I stopped here for the bathroom and the Wi-Fi and a few french fries. No problem at all. Actually a nice location. And the french fries were actually hot. read more

McDonald's - Christy MackDonald's - Burgers Near Me - Mt. Vernon, Kentucky

Food was terrible along with service. There needs new management at this location. Only thing you could manage was the coke.

I wouldn't even give this place a star!! Filthiest McDonald's I've ever been in in my life!! Bathrooms, filthy, outside trash all over the place because it looks like it hasn't been emptied in days! Windows in the door, filthy!!! Whoever runs mcDonalds needs to go into this establishment....I wouldn't let my dog eat there.!!!! read more

Been waiting in the drive-through for over 30 minutes. The staff is utterly incompetent. If you cannot staff your restaurant appropriately, you may consider shutting down your drive-through or inside for a period of time. This is absolutely unacceptable. read more

Food cold, Big Mac no top Bun, patties cold,hard and tiny. The bun that was there had mold. Never go to another McDonald's again.

Mf it here faster then we thought they would that's for sure and actually got what we ordered for once from this service

Slow Monday evening, one person standing in front of me and I had to wait over 5 minutes to get waited on. I asked for a hot fudge sundae but was told "the ice cream machine is down". The dining room had trash all over the floor and looked like it had been neglected for hours. Went to Wendy's, several people in front of me, got waited on in less than a minute and walked away with a large vanilla Frosty. It's one thing if it's an isolated incident but this happens much more often than not. read more

The food was awful and cold, the biscuits were hard as rocks and the hash browns weren't cooked. The drink station was absolutely filthy! Hands down the worst McDonalds I have ever been to in my life. I do not recommend this establishment to ANYONE! read more

If there was a negative star I would pick it. This place is horrendous! I go to this location and order a mcextreme, which is something from Spain that sounded really cool. I opened it up to see a regular cheese burger with three flakes of bacon. And on top of me getting the completely wrong order the burger tasted like my great aunties cardboard boxes. read more

McDonald's - Three bacon flakes - Burgers Near Me - Mt. Vernon, Kentucky

The restaurant is dirty - the floors were covered in trash and all tables were tables were sticky and dirty. Food was cold.

Out of lids so Can only sell medium drinks, no jugs for gallon tea, out of cream for caramel frappe, out of bacon for egg McMuffin's, this place sucks at ordering for the next week. Don't waste your money because they probably are out of it read more

Worst Big Mac ever and the fries were disgusting not to mention the bathroom was like something out of a horror movie...How is this place still open??? read more

Girl at the front handed us the wrong ticket so they were calling our number and when we asked about it being ours the girl giving the food out became hateful and telling us we were wrong and then got upset that we asked for our fries to be rewarmed and she jerked the bag up and stormed off and then our deluxe chicken didn't have lettuce and when we asked for some we were told we had to pay for it. read more

They turned off the light on us as we waited in the drive through window. Very rude as we were there before closing & when they were open. Manager refused to service us. She didn't care. Very bad customer service. read more

This McDonald's had the worst service ever. At least three workers on break, one worker taking orders and filling them. She kept stopping to take another order. Took 15-20 minutes to get coffee and pies. I know they pay more attention to the drive-thru but this was truly pushing it. read more

Driven by here for months between 5:30-5:45am 5 days a week, and I can honestly say this place has been open only a hand full of times. Their open time says 5am. Poor work ethic, lack of responsibility, and no drive. Americas new motto smh. read more

Worst McDonalds I've been to and I understand McDs. I worked at 2 in my teens and there is absolutely no excuse for the terrible service at this one. I've never once had a good experience at this one. Not only wrong/old food but even the drinks were too syrupy or way over carbonated, unclean restrooms, etc. not good. read more

Very low cleanliness even for a McDonald's. Flies everywhere, and a boxelder bug flew on the table. Also got the order wrong. Manager was yelling at the employees in plain sight. read more

Every time i go to this McDonals my order is never right, I've had to go back several times. This morning I went to get breakfast and the lady that took my order was rude and so was the lady that gave me my order. When I got my order the English muffin was not wrapped properly. This is the worst service I ever had. read more

This is perhaps the most disgusting McDonald's we've ever been in. The woman's restroom as out of toilet paper and the employee rolled her eyes when we asked for paper (and she was entering the bathroom herself!). I ended up threatening to use napkins if they couldn't get tp. Then I went to order and they have no large sized cups. No worries, they will still charge you the same price. "All drinks cost the same". Ummm. No thank you. Forget the fact one entrance is locked and the place is FILTHY with food and trash all over the floor. We left without ordering. read more

It's going to be a zero star had to go back around twice just for non fresh food and can't even get a order right

Don't get me wrong, I feel for the workers but the place was dirty. Wish I didn't even order once I got looking at the place. Long wait, no toilet paper in the bathroom, cold fries and food thrown together. I don't expect much from McDonald's but the state of the kitchen looked gross. Stuff all over the floor. read more

As far as McDonald's goes, this one is a 5 star. Pretty swanky, clean, and everyone is friendly. I also like the calories listed for every item on the menu. THAT'LL make you rein it in lol... read more

McDonald's - a man sitting at a table looking out the window - Burgers Near Me - Mt. Vernon, Kentucky

This McDonalds is famous for screwing up orders!! They actually had me pull over to wait on a Big Mac! After 20 minutes, I walked in and asked if they had forgotten me! They told me that they thought I had driven off!! Duh! Pay $17 for an order then drive off? I don't think so!! I then had to wait while they actually fixed my order! read more

(That's 5 stars for a McDonald's. Lets keep perspective here.) On a long road trip, we stopped here for breakfast and to make business calls. We were here for about an hour and every time we ordered more hash browns for the kids, they were pipping hot. And the parking lot was loaded with change! My daughter must have found over two dollars in change in their parking lot! read more

Gave the wrong order two days in a row and the manager was screaming at her workers right in front of me

Bro what the actual heck was going on in this establishment??? I went in with my family to try and get a quick bite while on the road and it took us almost 30 MINUTES to get our food! I was disgusted with the amount anti-maskers inside of the establishment. My child nearly committed from the foul fumes coming from the bathroom. The food was subpar and cold. My family and I will not be returning to this McDonald's EVER again! read more

This is a very nice location and a good place to stop if you are traveling up or down I-75. The value menu has changed lately and is not as good as it used to be but, they do have specials now and then. We got the 2 fish sandwiches for $5. they are the best fish sandwiches you'll find anywhere. Give them a try. You will not be sorry. read more

Food quality is usually sub-par, staff is unorganized and sloppy, orders take 3-4x as long as they should, on multiple occasions I've gotten wrong items with a note in the bag saying "we're out of x, here's x instead" instead of asking me if I wanted a substitute, staff is typically rude. Worst location in Bakersfield. read more

I've got a better chance at winning a Nobel peace prize than actually getting what I ordered going through the drive through.