I am not one who seeks out McD's; however, when hunger or nostalgia hits, it's nice to eat for a quick bite. The service, (Alyson, Caleb, and others), is spot on and I am always greeted with a smile. The food is always hot and no one beats McD's fries. The few times I have eaten there, the dining room was clean and the music was nice. read more

Worst location. They are soooooo lazy!!!! At 2:30 only taking cash. NOT 24/7. will leave reviews of this location until a manger contacts me. read more

Yeah, just, no. Service was less than even poor here when we were in and considering it's the king of quick service restaurants, I truly expected more. Order was wrong. People were unhelpful. People were sour in attitude. Service was slooooooow. If I were McDonald's management I would overhaul this location. A fast service restaurant on I-35 should be turning and burning at peak hours with staff ready and willing to answer the customer's call. What I should have done is check the rating before we stopped but I thought, "It's McDonald's, how bad can it be?" Well....... guess I found out... read more

They NEVER have ice cream, hot drinks, and I tried to order breakfast at 10:22am and they said no. Breakfast ends at 10:30am but ok. Food is usually cold. Service is bad they slam the windows in your face and they don't reply when you greet them. It just sucks. read more

This is place has gone down hill so fast! 20 plus years of going and now I will not go to this establishment they don't cook the food correctly and others show they had roaches in their order. They do not what so ever answer the phone no matter how many times you call. The health department needs to make a visit people are going to get sick from under cooked meat they will have Bigger problem! read more

McDonald's - a hand holding a half eaten sandwich - Fast Food Near Me - Moore, Oklahoma

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shitty customer service takes forever to get your order out. Everybody is on their phone and not doing their job.

The WORST McDonald's I have ever been to. Their drive thru intercom did not work. We were asked to move forward to the first window. There the woman taking our order was sitting and eating, again-taking our order. We ordered 2 McDoubles and a medium fry. We pull up to the second window-we waited 5 minutes and 52 seconds until we were even approached or spoken to. They never said anything to us except,"here you go." Horrible. I hope this reaches the right people, but this place sucked. read more

Absolutely ridiculous I came in here because they're supposed to be open 24 hours two people were here when I pulled up just getting their food but when I go inside they told me that they are closed and that their system is completely down now that I'm back in my car, another person has walked in there and came out with food read more

gave the wrong order and then wouldn't refund when they charged for 3 20 pieces when just one was ordered.

I order through Uber Eats, it takes a while on the delivery side so I'm not mad about that. What I'm upset about is the fact I order a bacon qtr pounder with extra cheese, fries, a drink, and 10 nuggets. There was no bacon or extra cheese I paid for. Straw missing, and the nuggets didn't even exist with everything. I wouldn't order through a delivery app here, they seem to not care and only want the money provided by Uber eats. read more

Waited for ice , little lady that I am assuming is the host is trying to help the fellas in the pic out does not speak English and basically waited 20 minutes to fill the machine. McDonald's just seems to suck no matter where you go. read more

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Husband went through drive tru ordered us two double quarter pounders with cheese and two sweet teas. Gets home both are raw. Literally raw. We call tell the manager via phone and this person was more concerned over a receipt. Honey I have your receipt and your raw burgers. Please contact me so I can send you the picture of both burgers and the dang receipt!! Why would we even bother calling I can afford food lol I wouldn't lie about a raw burger. Smh never in my life have I been more upset over a concern over a receipt than you just giving me cooked food. No concern over food risk and I wasn't aware we had to say burgers well done at McDonalds no less. This isn't the first time around this has happened. Im totally disgusted in this whole situation. Then to say all our burgers are cooked same temp well sweetheart apparently NOT THIS TIME! No need to refund or make this better! read more

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This location is by far the slowest and the worst at getting orders correct. They will mess up the order and then get mad at the customer when you bring it up to their attention in hopes of getting it fixed. The managers are rude, the drive thru is ALWAYS slow and terrible at doing their job. It blows me away locations are still ran like this read more

Service is not good. The drive through lady was super rude to us. We had a mobile order and they acted like it was a huge problem. Some of the employees are super nice. Most of them are not. read more

In the 5 years I lived next to this McDonalds, the ice cream machine maybe worked twice. I can usually forgive this but seeing as it's grimace's birthday and I ordered the meal with a shake, I expected a shake, but had to settle with a smoothie because they can never care enough to get the machine working. Rude lady took the order and didn't mention they were out of icecream. read more

Terrible service, if we ever get any. One day their systems are down and not working, or they're only accepting cash, or forgetting items after having to wait 32 minutes before I even get to the window to get my food. If you're gonna work around food, you might need to bathe or wash your hands after going outside smoking cigarettes. read more

Rudest employees work here and very immature when in to pick an order up and cashiers were cussing at each other acting ridiculous and the managers did nothing but say stop and they weren't and I waited for my food for 20 min and another kid came in asking for fries they didn't get in his bag and the cashier rolled her eyes and walked back and someone grabbed fries that were sitting there and she said I was going to grab those and she got mad threw the bag down and said I'm not getting them their fries now and she literally didn't would not recommend this location very unprofessional and rude. read more

This place is horrible there is a blonde chick with half bald head who is rude and unprofessional have the people working there don't know shit and every time I come up to drive thru no one ever answers and they make you drive all the way if they don't answer and you head to the window! AVOID THIS PLACE IF POSSIBLE!! IF I COULD GIVE IT ZERO STARS I WOULD!!! I will definitely be calling corporate about this location! read more

Litteral garbage, every time I come here I am left in the drive through line for long periods or repeatedly skipped. Mobile order somehow makes the process slower. Service is extremely sluggish even when not busy. If zero stars was possible that's the rating this place deserves. read more

The night crew are a bunch of disrespectful teenagers!! they will treat you like crap talk sh** about you through the glass like you can't hear them. They cant get your order right and then they keep you waiting. when you want to Speak to the manager she is no help. We ask for the persons name who was being rude and she says she can't give me her name. No one is wearing name tags. Plus when I asked for a refund they tried to steal money like I wouldn't check. Never again! read more

One of the nicest McDonald's where we've eaten. . New modern design, nice layout and decor. Exceptionally clean. After ordering, food was delivered to our table. Most of the workstaff were no longer youngsters. In fact quite elderly. No problem with minimum customer traffic today but could be on busy days. Looming before the counter are two machine vendors where customers can order. Our late breakfast consisted of two burritos, two senior coffees & one orange juice. A real steal at $5.39. read more

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Wish I could give zero stars. Two times I have come to this McDonald's and they forget about or intentionally ignored me in the drive thru. I pulled up and the guy asked for my order but we weren't ready so I said "just a sec" next thing theres 3 cars from the other line getting their order taken but he isn't answering me at the speaker. I tried calling out multiple times and revving my engine to get his attention but nothing. Seemed very intentional. I know it's just McDonalds but y'all expect to get paid $15 minimum with that kind of service? read more

They have been out of either soda or ice or there card machine has been broken every time I've gone there for the past 3 months at least. You would think the number one fast food restaurant in the world would be able to fix their equipment. read more

0Stars Ordered via drive thru menu. Verified order on screen and drove forward paid for 3 meals. On receipt of food the order was wrong. Young man refused to take drink that I did not order back. A second employee reluctantly and rudely took the coke. I explained that a sandwich and fries were missing. She asked to see my receipt. I said I would but was not given a receipt. She told me the order did not show on their screen and I was causing them extra work so they were not going to give me the remainder of my order. I was appalled and asked to talk to the manager. She came with a chip on her shoulder. I told her all that had taken place. She advised their machine was out of paper so no receipt. She refused to complete my order. No apologies! No refund! No order! The Company owes me $17.72 can I prove it - oh No Receipt. Word of mouth about RUDE TREATMENT is the worst thing that can happen to any place of business. I will never go to any in McDonald's again. Chick Filet has triple the business provides quality food and service in a timely manner. R C White 1016 Golden Leaf Drive Moore OK 73160 read more

Went through the drive thru and it was not "fast food." It took me almost 40 minutes to get my food and the service was not polite. Disappointing for such a convenient stop while on a long drive. read more

Horrible customer service and Manager. Yelled and cussed us out over 4 cheeseburgers that I waited over 25mins for, then wanted to fight us. All the employees came up and was saying how crazy she (the manager) is and apologized as she was yelling at them. Unreal. How does this happen? We've never experienced anything like that. Kids was scared all night. read more

OMGosh this has to be the worst McDonalds franchise. Customer service is lacking and what little amount they have is absolutely horrible. First off a disclaimer I usually only go to McDonalds for foo foo coffee or shakes. Once in awhile breakfast. This afternoon (12:15pm) I went for foo foo (specialty) coffee and a few shakes. Once there I decided to chance it and get a few combo meals. I ordered the shakes first only to be told that the machine is not cold enough yet from switching from hot to cold. I asked does that mean I can't get a specialty coffee. Very rude when she said the machine is down. So I guess you can't order specialty coffees and shakes at the same time. I never did get an answer as to how long the machine takes to get cold enough for a shake. I left never to return again. On Cue is a short distance away and they have wonderful foo foo specialty coffees ALL DAY and night! Jack In The Box on 19th have shakes. And Five Guys on 19th have wonderful (hot) burgers and fries. read more

I didn't want to post a review about this McDonald's until I had eaten there a few times. There's always a chance the bad food or bad service was just the result of a bad day. Sadly, I have never received quality food or service from this place. Everything we get, and it's been a variety of items, seems like it's been under a lamp for a while. The service is very slow. Slow enough I don't go there when I'm in a hurry. To sum it up, it's worth it to drive the extra few miles to another McDonald's. read more

I have had nothing but bad experiences here. I've tried to give them the benefit of the doubt but every time that have failed to meet my already low expectations. Drive through employees are extremely rude, and seem to always be in a hurry. I get customer service sucks, I've worked in it, but if you're going to be an asshole to someone just trying to get a quick bite to eat, get out of the industry and work somewhere else. It's not my fault you hate your job. Also, my order is always missing something or terrible made and subpar at best. Save yourself the struggle and go to a different location or restaurant entirely. read more

Ordered a kids meal and a cheeseburger- got my food and pulled forward to double check the order. Looked thru the kids meal and there was trash in the box! A blue crumbled plastic bag and a wet napkin! I reversed my car and went back to the window and the worker (Jade) opened the window and I told her my problem and she took the box without saying a word and closed the window, came back with a new box and told me she threw everything out and gave me fresh. I asked why there would be trash in there to begin with and she said she had no idea, I asked for a number I could call and she said she didn't have one. Poor customer service and disgusting to find trash in a kid's meal. read more

The kitchen makes great hot n' ready food but the second window clerks are consistently incredibly rude and quick to shut the window before you can review the order. Avoid this location and go to Taco Bell instead read more

I had an uncomfortable experience last night. The line was going extremely slow. But when I got to the window the person gave me a nasty look. I felt like they were judging me by my appearance or something. I felt extremely uncomfortable! But my nuggets didn't taste right. read more

McDonald's - Fast Food Near Me - Moore, Oklahoma

What's the point of your app and on Google of saying y'all are open 24 seven if y'all really fucking aren't open 24 fucking seven like really update your shit so that nobody is wasting there time on the app we're going up there when y'all's service say it's open 24 seven with a really it's fucking not! read more

I hope McDonald's corporate is paying attention to these reviews. This franchise is killing your brand. They don't offer breakfast, the person working working the drive thru was silent until we said hello. Then they acted like we were interrupting them. No breakfast menu, and when we asked where the menu is, they said we don't have one. I'll never stop sat that location again, and may stop not stop at McDonalds if they don't get their franchisees to provide consistency. read more

These employees are truely stupid. When I ask for a plain cheese burger, I don't mean I don't want any meat on it! Also, when I ask for a quarter pounder with only cheese, tomatoes, and lettuce, I don't mean I want everything on it! Not to mention my smoothie was practically frozen!!! Seriously McDonalds! You need to step up your game if you don't wanna loose all your customers. read more

On Saturday, May 27, 2017, around 12:15 pm, my wife (a Korean American) with nine year old twins tried to order "20 pieces of CHICKEN NUGGETS" to Earline. First she ignored my wife without saying Hello, while she was nicer to others as she had done before at least one or two occasions. Then she pretended that she could not understand my wife due to her accent: my twins felt that too. When my wife spoke up, she pretended NOW she understood. When I joined back with my family after getting gas filled nearby Sam's Club gas station, my son told that incident to me. As I reported this kind of incident a year ago to then a manager, Jenny, I did it again to Jenny. Jenny told that she was on vacation for a while and came back and introduced me a general manager, Betty P. However, these two supervisors were not much helpful: they did not show any genuine sorry to my wife and my family. Right before leaving the restaurant, an old man approached me (kind of confrontational matter) asking me if Earline was saying hello to us. I answered NO. He then said we did not need to come back here and rather go to other restaurants. Also he mumbled saying that this was a free country and we could say anything we wanted, which I could not understand why he was saying this to us. Then Earline came out to us in confrontational manner saying that the man was her husband. Now I understood that the man was there last time trying to talk to me from the same table, when I was reporting my complaint to then manager, Jenny. Before leaving the restaurant, I have gotten a telephone number of the owner, J J, and left him a message to call me back to inform him what was going on this business. Never received a phone call from him as of TODAY. After returning to my home in Kansas I have left several messages without any return calls from him. NO SURPRISE!!! A VERY RUDE BUSINESS FROM THE OWNER TO BOTTOM. I don't think they deserve even one star. read more

Service is always terrible and most times order is always wrong, I'd try a new location unless your few of the lucky ones!

Horrible! I rarely eat at McDonald's because the service is so terrible but we were in a hurry today. My wife and I went through the drive-through. We ordered a Big Mac meal, hamburger, fries and a drink, supersized. My wife ordered chicken nuggets and fries with a drink. We got home and sure enough, no chicken nuggets and my drink wasn't supersized. Way to keep up the tradition of shitty service! read more

this mcdonald's has horrible customer service. the drive through window worker had a poor attitude. we asked for two iced carmel macchiato, they served us straight black coffee and one with only the carmel and vanilla. we went back through and the second time the drinks were still not correct. but not only was the coffee order wrong but they used a fountain drink cup. worst experience ever. if i could give them no stars i would. they're very disrespectful. do not come to this mcdonald's. read more

I have never had diarrhea and gas pains so bad in my life! I would have to equate this to eating a bag of sugar free gummy bears.