We stopped in for a quick meal while in the middle of moving and without the ability to cook at…read morehome. I ordered beef fries without the beef and repeated the request several times, along with asking for extra sour cream. As we were pulling up to the drive-thru window, my daughter, who works in restaurant management, noticed the order screen showed extra beef instead. Before receiving the food, we politely informed the employee at the window that we did not want any beef on the order. Unfortunately, the employee responded with an attitude that I found unprofessional. When I questioned it, she replied, "I don't, honey." As a Security Director, I understand the importance of customer service, professionalism, and respectful communication. Mistakes happen, and I would have been understanding had the issue simply been corrected. However, the interaction itself left a negative impression. In today's fast-paced world, a little courtesy goes a long way. Based on this experience, I will not be returning to this location.

Out of the Taco Bell's around my area this Montrose location is the best. Since they have opened…read moreI've never had a problem with any of my meals coming back wrong. The customer service is amazing and always fast. The food is hot and like I said always right. Everyone seems to be happy with serving customers and we appreciate that.

Consistent Culver's food and service was fast. Excellent outdoor seating. All good. Great.read more

I'm a huge fan of Culver's in general and we are on a girls trip to Petoskey this weekend, this was…read morea convenient place to stop for lunch. One of my friends eats gluten-free and vegetarian and she was able to get their grilled cheese on their gluten-free bun. It basically was just like melted cheese but she said it's nice to be able to go to Culver's and not just get ice cream. I always get the mushroom Swiss burger combo with cheese curds or pretzel nuggets and today I had a coupon for a free concrete with that so I got one with Reese's and Butterfinger and it was very good. Culver's is always fast and clean and this one was no exception.

I love the food drink are good service is good staff very friendly and helpful could use more…read moreingredients on the burgers

Got a chicken bite box. Came with very little chicken and food is like rubber and they refuse to…read morereplace it without receipt when they did not offer nor give me a receipt. Pretty awful customer service if you ask me especially when I just got out of surgery

O.M.G. This may be one of the best fast food experiences EVER!! We both agreed it was the best…read morechicken sandwich we've ever had and didn't want it to end. Restaurant is super clean, staff was great and we can't wait to go back!!

Well I can say that the place was clean, and the young lady who waited on us was very informative…read moreshe explained the menu to me and suggested what I may like. Unfortunately that's about where everything stopped. I think the chicken sandwich is mediocre, I expected something larger I guess from Shaq. The chicken patty was real chicken, however the patty was much larger than the bun but also much thinner than half of it. To look at the picture you would think it was a thick piece of chicken, it is not. In the chicken sandwich game, this one came late, so I expected something a little bit more. Too bad, it was great expectations that fell short. I won't go out of my way.

Quality of food was great for a fast food establishment. I…read morelike the burger buns, salty fries, and enjoy the fact they have unsweetened brewed tea. I recommend.

The dining area was clean, however, I'm not a fan of the available seating, not too comfortable…read more The counter person was friendly as she took our order. After ordering you pick up your food at a second counter. The burgers were cooked fresh and were tasty but I would tell them to hold the tomato, it was really anemic and tasteless. The fries and onion rings were fresh, hot, and also tasty. Give Halo Burgers a try, they are a pretty good option.

Kind of a hidden gem. Really good sandwiches and excellent, friendly service. Connected to a gas…read morestation/convenience store, we make a point of stopping here on our trips up north.

Food served accurately and with a smiles…read more Servers worked with me to make mine vegan. So delicious and hit the spot 5 miles from Frankenmuth and sausage and cheese haven. The inside seats a little run down, but clean. Served their purpose.

Let's start with the positive. The front counter was friendly and competent. The food was good as…read moreexpected of a Wendy's. Now, staff that believes it's fashionable to show customers your whole butt while working is not acceptable. Either pull up your pants or go home. A broom and dustpan combined with a rag and soap would go a long ways inside the building and I've seen cleaner gas station restrooms. Take pride in your work people. Maybe the furnace was broken and it happens but if not, 68-72 is room temperature.

Only giving one star because zero stars in not an option…read more This is the absolute worst "fast food" restaurant that has ever had the pleasure of gracing this earth. Literally every time we have the pleasure of going to this location the drive thru line takes 15-30mins, regardless of how many customers there are. And they fuck up every order that comes off the line. I really think the workers are so uneducated that they can't read the screen that shows them what to make. Maybe we should upgrade to picture books of how to make a hamburger. But wait there's more. Then they can not even make the correct drinks that are on they're own menu. After the second time of having the wrong drink given to me we just gave up. I'd rather drink out of the puddle in the parking lot then ever order from this restaurant again. Maybe let's start the grills an let this fucker burn to the ground. Except it workers wouldn't be smart enough to leave the premises.

Well, this Arby's is like any other fast food one, ordered 2 Crispy fish and they were both barley…read morewarm, so I went back in and told the employee working the counter, so he told the so-called manager, and he said (I heard him) behind the counter we would have to wait 5 minutes for a fresh one, which leads me to believe the sandwiches we got were NOT, Unbelievable, I'll make sure to get in touch with corporate, see what they have to say!!

I don't even know why I stop here but I know its the last time, they mess up my order EVERY…read more SINGLE. TIME. And then have an attitude with you...honestly just skip it and go to Culvers

I get in the mood for a good cold cut occasionally and Subway's BMT fills the bill. I am also happy…read morethat my town's Subway has gotten the honey oat bread back in. It's always been my favorite bread.

Please enforce health dept codes. About four months ago I went in there and a girl had her hair in…read moreher face hanging over the food and I got a hair in my sub. I called and complained and nothing was done. Decided to give it a second chance, due to lack of decent places to eat, in this city. Walked in and the same girl was working there with her hair all the way down, not just half of it and it was hanging forward over her shoulders towards the meat and toppings. I walked back out. Absolutely not cool. Also, I feel like I'm probably not the only one that feels this way, as it was completely empty during dinner rush. Normally I would cook my own dinner, but my kitchen is under construction today.