Always have to wait for food when using the app. Even with the wait the food is typically cold. Never a thank you or any courtesy from the employees. read more

This place is the most inconsistent place. Plus there drive thru was so backed up and very favor one side of the line than the other. The food is like a lesser McDonald's it is a below standard McDonald's. read more

This should be the ONLY McDonald's in the world. I want to say Thank You to the young man in the drive thru who is always so kind and well spoken, and to Chef for the Homestyle burger and hospitality. You go guys! read more

I don't want to say his name but the guy working in the second drive thru lane either shoots 400 mg of heroin before clocking in or was hired because of affirmative action to support the mentally disabled. My brother and I have been there multiple times and it feels like a never ending battle just for the simplest meal. Other than that the food is fine. read more

everyone's very kind. food is ok but it is just mc donald's so what can you expect lol also only reason it's 4 stars is bc literally every time they forget my bbq witch is wtv but i come here very often and i would think it would change read more

We had to wait 30 minutes for three happy meals and there was people behind us that got our food before us read more

McDonald's - Drink - Fast Food Near Me - Montgomery, Texas

Waited for over 25 minutes with a relatively low amount of cars in the drive thru on a Saturday after lunch rush had already ended. They forgot my order, and unless I went inside they would have never brought it to me. They continued to serve car after car, and only once I showed them my receipt, which they don't really want to give you anymore unless you force them to, I wouldn't have gotten anything. it's like a post apocalypse inside, smells like the stinky bathrooms in the dining room. My burgers always feels old and like it was microwaved, th r cheese looks weird, burgers are cooked into a salty oblivion, for a place that they claim has no microwaves. The fries just feel like you're getting a mouthful of crisco, and they are over cooked on the outside and have nothing left in the middle. I would be harsher, but I'm so disappointed I went back to try this place again and again, and it's always horrible. I love the refills are for dine in customers only, clean that effing dining room more than once a year, and maybe people will want to sit in there without throwing up. The owners here are failures at hiring decent managers, and the managers hire people who hate their jobs, at least that's what they make you feel like. Instead of eating here, just toss your money in the trash can, you'll feel better if you avoid it. read more

They will tell you to leave weather you are done eating or not, they DO NOT CARE because they have a sign where it says you cannot exceed 30 minutes inside their location. read more

This is not a joke. My wife and I have been to this McDonalds many times only because it's local. They constantly get the food and drink order wrong and it always is a larger size than you ordered. The employees are in need of training because it's always a mess. This is not brain science but it seems extremely difficult for the workers at this McDonalds. read more

Just got my hamburger, stuff in the drinks have no idea what it is , flavor is horrible tastes like someone put soap in the soda. My burgers meat was so raw I'm Glad i caught it and didn't eat it all. This place is horrible they forget stuff in our order, and give me undercooked food. I just pray i don't get sick but I'm already feeling bad read more

McDonald's - Clearly i ate part of the raw meat before i saw it - Fast Food Near Me - Montgomery, Texas

It's always frustrating as hell when you go through the drive through, finally make it back to your destination and you're missing sandwiches. I'd go back to get them but I'll spend more money on the gas than the damn sandwich. Wish they would slow down and actually take care of there customers. read more

The food is so good with that or the people who are lactose intolerant There's a Lotta cheese and I'm trying to say but the people who like meat and cheeseburgers. It's amazing your service is so good it's like they're being so nice to you. It's it's like Chick-fil-A but no burgers. read more

This location is consistently the worst. I do road trips across the country a few times a year, and I swear out of the entire country, this is the one I dread the most. Unfortunately, it happens to be the one in my own backyard. The closest fast "food" restaurant, I get the pleasure of being disappointed regularly. The breakfast food is constantly room temperature, the burgers are usually constructed in such a way as to rival the leaning tower of Pisa, and the drinks are hit or miss. From what I understand, it has undergone new management, and the employees are always new, so I can't think of a viable reason for the consist nonsense. If you live in the Montgomery area, do yourself a favor and leave a few minutes early so you can hit up Burger King. They haven't fouled up for me once yet. read more

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Can't believe the Health Department Hasn't Shut this place Down!!! Nasty Big Fly's everywhere Ordered a Big Breakfast Meal with Milk and Extra Syrup. I got it out to my Truck and their was NO SYRUP!!! NO Milk !!! Looked at my receipt and I was charged for milk and charged for 1 extra Syrup. !!!!!!!! I will NEVER RETURN!!!!!!!!!! read more

My food came with no fries they have me the wrong burger asked for a double quarter pounder everything terrible

The worst McDonalds ever! They are rude and I don't even know why I have continued to go! This was my last straw! I ordered a fish sandwich meal, I got home no fries in the bag and this was my sandwich!! They didn't even put the fish fillet on it! Extremely frustrating! read more

McDonald's - two cheeseburgers in a box - Fast Food Near Me - Montgomery, Texas

Customer service was not good and with attitude. And my caramel frappe had this object inside of it . Probably a blender part read more

McDonald's - I order a caramel frappe and when I was finish with it had this piece of something like a blender part - Fast Food Near Me - Montgomery, Texas

Went to this McDonald's tonight and after ordering my food, the guy told me my total, then before i was pulling up i heard him say 'uggghhh'. rude. read more

I wish they kept their store in Walmart but the quality is just as great here as it was there. The customer service rocks. Always friendly and pleasant. read more

This place needs a revamp and new management! Years ago was great, but the last few times I've gone the food has been "off" and cold. Last night I went and ordered food for my family. It took them 10 minutes and everything was COLD. read more

This is fucking unbelievable i ordered 5 mc chickens they only gave me 4 because they but only 4 on the receipt and then i tried to tell them and they said I'll have to pay for it like no and every time this lady is always a bitch to me and always taking under her breath I hope this place gets fucking shut down or they get better workers, this black lady and the manager right next to her just looked at us and shook there head I'm not racist but that's literally who she is some black manager and oh you can bet I'm coming back when the big boss is there and I'm saying something I'm tired of always getting a bad attitude when I come in and order, get better management and better employees. read more

My elder family member worked here and we both thoroughly understand COVID has impacted us all but that does not excuse abuse unto their elder Latin workers. If I may add these workers are being yelled at through-out the day. These workers are doing their job but they are being targeted and mistreated. Customers get what they want from workers that are being abused in THIS specific location!!! If management is under stress then they need to figure it out and not bring it upon their loyal and hard working workers!! I used to like this place before I found out what was really going on here! read more

For McDonald's this is one of the best I've been to. You can always understand the person working the drive thru and they are courteous. I'm pregnant so I always only order a small vanilla twist and a small fry but if there was anything to set someone off my hormones would have picked up on it and they are always very polite. read more

the thin young white male who was working the drive thru at the time at night was very rude. me and my friend enter the drive thru and we place our order and we get to the window and he visibly sighed at us and just generally looked displeased. upon opening the window he practically shoved the food bag at us and seemed very annoyed when we asked for more ketchup . we hand the bag over for him to place the condiments in. which he snatched from our hands and slammed the window shut to where it made an audible loud sound. upon opening the window again we asked if we had done something to upset him. he proclaimed that last time we came here we had made a comment at him (we didn't we have no memory of him) we said that we don't recall and my friend jokingly while trying to lighten the mood said "i must of been trying to be funny". you know if the case were true that we did say something to him. and he sarcastically replied "yeah your real funny" before slamming the window again. (not to mention the comment he proclaimed we said at him was not even a rude comment) the alleged comment we said was apparently complimenting his looks. i didn't realize that's an issue but apparently it is. read more

Was very disappointed. We are new to the area and our kids love McDonald's! The management/owner was rude when my husband pointed out a price on the sign when it was rung up incorrectly. We would understand if it was a honest mistake but he was not very nice when explaining the discrepancy. read more

Will not be visiting this location again, management was very rude! Charged me for soda refills while I was sitting in the store! Ridiculous. If they do not want customers getting refills they should put the soda machine behind the counter rather than having self-serve. First McDonald's I've ever been in that charges for refills. Beware!!! read more

Ok so I fell for the advertising once again only to be disappointed! I ordered the new quarter-pounder with cheese because it's supposedly cooked fresh or when you order and it's "hotter" according to the ad. I even had to pull up to the waiting space because my burger was being "cooked". Wrong!!! I get to my office which is only about a two minute drive to find a semi-cold, nuked hunk of meat. Which I then had to re-nuke to eat because it's my only lunch option today!!! Come on McDonalds you need to live up to the expectations that you are advertising!! At least the fries were hot but no salt!! Oh well guess I can't expect much more--or should I?!?! read more

Came here on a very stressful night, instead of trying to get through it like a manager should, she was very rude. Instead of taking the free coupon, they said nothing for free. We got it in the end. Don't recommend. read more

I hate the drive thru. It has a two way lane so even if you are there first there is always a fatter greedier more impatient jackass cutting you off. There are some very nice employees who are kind and give you a good smile because they see your face a lot BUT. I ordered coffee one morning and they also forgot to give me my sandwich . I parked and went in politely saying "hi :) I didn't get my sandwich I ordered" management gave me an attitude and looked at me like I was retarded. read more

This business is ran by some great folks who care about the community and what is important. They have no problem trying to teach their employees how to get a job done by getting their hands dirty themselves. They are very pleasant folks who work hard for what they have. I have seen the owners cleaning the floors themselves. The rest of the staff may not follow suit when the owners are looking but they are just teens after all. It is the only burger place right near the school so it is going to create a busy spot but you have to be prepared for that during those peak times. The best part of that place is the play land. The owners take pride in the play land and keep everything well maintained and clean. Everything is always working and functioning. It is worth driving thirty minutes away to use just to know that my child will be able to have fun. It is the only McDonald's in the area that has a play land that is that well maintained. Stop by and see for your self. I am a mom of three and we go once a week. read more