The staff were very friendly and accommodating! Place looked pretty clean. The new bubble drink was pretty good.

This location is hit or miss when it comes to service. Sometimes they are fully staffed, and the service is great, but on days when they are short-staffed, things tend to take longer. They no longer offer in-person ordering, and if you're older, using the kiosk can be challenging. The place could benefit from a 10-15 minute lobby check-in, as the trash was overflowing and the tables/booths were a bit dirty. I'd recommend using the drive-thru, as dining inside usually takes longer. read more

Average usual McDonalds fare. Attached to a service station/mart. Food was quick and it's the first time I have seen a McDonalds offer a burger with jalapeños ! Server was pleasant and helpful. Adequate parking read more

Poor service. You can't get your own drink. They must get it for you. After twice emphasizing "unsweet " tea, which I emphasize while in the South, the lady about 60ish STILL gave me sweet tea. Didn't think I had to "test it" first before returning to my car. But alas she made it wrong. On purpose? Very unfriendly when I came back in. No apology. Maybe she was hoping I'd get back in the k redstart before I realized her "mistake"? Also location made it have poor access to return to interstate going north FYI. read more

Burned my hands under scalding hot water and my daughter almost did too. Didn't buy food here. It's probably all the same but this is unacceptable. read more

McDonald's - My burned hand washing my hands in your bathroom attached to the mapco mart - Fast Food Near Me - Monteagle, Tennessee

went 20 mins before close and they acted like nobody was there then nervously watched me drive away out the window. thanks

honestly went here on vacation and wasnt bad, confusing parking lot but the teenage girl with black hair at the window was so disrespectful, refused to say a singular word to us even when we asked a question or just said have a nice day, she just looked at us weirdly, fries and every other food we got was average mcdonalds read more

Freshly updated and all new seating, walls, menus, etc. It looks so much better! Soon there will be the self order kiosks. Our nuggets and Big Mac with fries was good. No complaints! read more

Worst McDonald's EVER. They take the "fast" out of fast food! 2nd trip we stopped here on way back to NC. We won't be stopping back again. SLOWEST service ever! read more

I ordered $8 worth of items, was charged $25, they asked for my receipt and I handed it over without question. They gave me my tea but refused to give me my food because I couldn't produce a second receipt. But I could produce my bank's app that showed the charge. This angered the manager so he slammed my 3y.o.s fries on the counter, called the police on me. Also thanks to the Monteagle police dept for scaring my son. I have lost any pride I had for my hometown .. read more

One of the BEST McDonalds in the area. Most people think all McDonalds are pretty much alike. And to a certain extent they would be right: pretty established menu, high turnover in Service providers, and lackluster service. But the difference in the one at Monteagle TN is that on latest visit I received a smile and a quick wit from a young lady named Symphony at the drive-thru window. What a surprise! Fast, efficient, friendly and helpful. Made my trip much more pleasant and my new Quarterpounder even better! Thanks! read more

Very clean inside, asked for fresh fries - got what I asked for. Everything correct, extra napkins, sauce, no ice. Great work for a McDonald's. 5/5. read more

McDonald's - Inside, nice and clean. - Fast Food Near Me - Monteagle, Tennessee

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The service is good but inside is dirty. Looks like they are missing a cleaning person to manage the dining room.

Wow. Deserves 0 stars. Where to start? One of the worst McDonalds ever! Dirty! Flies on trash can. Trash cans overflowing all over. Bathroom had "out of order" handwritten (illegible) sign, but everyone used it anyway. Tea had run out. Ice machine dropped water. Dirty tables. Bad service. No paper towels in restroom. They do business because they are at an exit, but McDonalds corporate and Heath Department need to shut this place down! Wow McD has lost it! read more

No toilet paper in the guys or girls restroom. When i asked the employee, she took it upon herself to tell me she's busy and rolled her eyes. NASTY urine everywhere. Worst pit stop ever. DO NOT COME HERE. read more

Well, this Mickey D's is sort of half gas station, half convenience store, and half... Well, you know what I mean. The floors in this place are filthy. Not just in once place, but sort of smeared all over, like they mopped the filth and just sort of made it mad and spread it around. The bathrooms were smelly. The service behind the counter was very basic at best, like I don't think the employee spoke a single word to me. Not rude, just highly indifferent, with a vibe that said "hey, you know where you are, it's not very good, but it's all you've got, and I know you'll never come back..." And they were right! AVOID. read more

Fries weren't cooked completely and they were cold. Coke was flat. The quarter pounder was good.

One of the worst places I have ever ate at in my life , is was very nasty and the service was horrible.

The manager at this location is amazing. Sean Lux is so professional and his customers are his number 1 priority. We will chose this location over Sonic and Wendys just for the great customer service. A+++++++ read more

There was a super rude blonde lady that brought us our food and when we tried to ask for a straw for our drinks she wouldn't even let us finish speaking and said "if you asked for sauces they're in there, there in there!! " and walked off!!! Would give 0 stars if I could! Plus the food was a disappointment to say the least... do not come here read more

If you want to wait 30 minutes for food this is the spot to Be!! Thank god I got frozen fries to cool my warm soda down.

Hideous service - waited for a cashier so long we wandered to the BP next door for a snack, came back and still no cashier. Took 10 minutes to get a few sundaes. Sink in kitchen visibly leaking. Restrooms yucky. Avoid at all costs. read more

I have been coming to this exit for the last 3 years. It's my normal meeting place to pick up my daughter from her mom so I'm here every other week and it's the worst McDonalds/BP I have ever been in when it comes to cleanliness. I have never once been in the bathroom when it was clean. It's bad that there isn't another good option to meet so we continue to take our daughter into this disgusting place, but hopefully one day management will change and they will take pride in their restaurant and store. read more

Bathrooms here are barely functional. Urin everywhere. I couldn't order food here, and wouldn't recommend anyone else buying food here either. read more

No coffee at 8:30 in the morning. What's up with that?'s slowest drive-through service I have ever seen in the history of McDonald's!

If I could give this McDonald's zero stars, I would. The employees are horribly slow for a "fast-food" joint and the restaurant is overall, dirty and run down. After recieving our food, we came to find out that our pancakes were cold as if they had just been taken out of a refrigerator and tossed into a container. No one expects anything spectacular for a McDonald's, but this was unacceptable. If you are traveling, find a different exit, don't even waste your time or money. read more

Most of these reviews seem to be pretty old. I eat here almost every day when I'm on the mountain. I stop by for a biscuit after leaving the gym. I always get a special order, and they always get it right. I find the people to be friendly and nice and they always have a smile. Since I mostly drive-through I really can't comment on what it looks like on the inside. read more

I went through @8:30pm on 6/29/2017 and when I left to go home my husband was eating his burger , when he pulled a long hair from his mouth. I tried to call going home, but had hardly any signal, so I waited until I got home. I called them as soon as I went through the door and told the shift leader about my situation and that I think he needed to go over the standard operating procedures with his person who prepared my food. He then proceeded to hang up on me. Only negative thing I said my my husband started throwing that sh!t up. I have been trying to call since and the phone has been left off the hook all night until closing. The hair upset me, but what really makes me angry is that I was treated the way I was. I will be complaining to corporate. Probably won't make a difference, but I am still going to complain. read more

One of the worst McDonalds I have ever been to. Horribly slow service and dirty. They must try to hire the worst employees they can find. Go up the interstate a few exits and try the McDonalds at exit 114 in Manchester instead. read more

Sorry, will not be going back, had to wait for decaf at 630 am on my way to work, told the cashier that I would be a regular if they would have decaf ready, stopped the next day, no decaf, told the manager, she said that because they get so few request for decaf that she doesn't want to waste coffee, although that's the first McDonald's I've ever stopped at that early that didn't have a pot ready. I understand not wanting to waste coffee, but I can't waste my time, I guess I'll go to pilot, they always have fresh decaf ready. read more

This is a must do McDonald's.They went above and beyond and the employees were super nice.Also the food was amazing we will decently be coming back again. read more

True story. $3.04 for 2 double hamburgers no pickle. Got order from a young stud wearing white guy. Order no 209 take out not drive thru, today 6:15pm. Received Togo bag with burgers. Drove out wrapper had No Cheese No pickles on a sticker attached to wrappers just like I ordered. Opened bun, both cheese and pickles. No ketchup, mustard or onions!!! And they want $15 per hour!!! You deserve less than $3.04 per hour!!! Joke! Turned around and got my money back. What did that cost the company? Jack asses!! read more

I had to mark another person's review funny since I happen to know that the kitchen sink cannot be seen from anywhere except the back. Not the drive-thru, not the front counter, not anywhere, sooooo I think there must be another reason for the bad review. Perhaps the cute lady at the counter rejected him?????? read more