This location has poor management sadly, which is a shame since the location is right off the interstate. Upon arrival, we drove around to try to find a stall to order at. Out of their 3 rows of stalls, only six had the capability to order the other 12-15 stalls were online order pick-up only. When we pushed the button, we were told that they were not accepting orders at the stalls due to staffing-- all orders must be placed through the drive thru. It looks like they were unstaffed greatly, as what looked to be two kids were left alone running the entire kitchen. We pulled into the stall to eat our four combos, which were all warm, fresh, and correct. The food quality reached Sonic's standards and the taste was very enjoyable. I got the fried chicken sandwich and groovy fries-- yum. After we ate, we drove around back to use the restroom; however, this location does not have any public bathrooms at all-- unlike every other Sonic that I have visited. The back bathroom is for employees only. Once we finished our meal, we went to through away our bag; however, the trash was full and overflowing. There was trash left on picnic tables, as well. The food was good and the wait was not bad; however, it seems management or staffing is a great difficulty for this chain location. read more

Unfortunately, their service is terrible. It moved at glacial speed. Ordered a lemonade at 2:06 on a Friday, received it at 2:23. Three other cars present. Other cars weren't reviewing anything either. Only people served were drive through. Guess they didn't want to go outside. read more

Raw chicken and spoiled milkshake worst sonic on the planet needs a lot of work on the food and staff

Amazing food and service ! I ordered a cream slush and shake and was the best I've had in years !

Lunch on Sunday was a soggy #1 cheeseburger with a few cold overcooked tots bought at drive thru ...no napkins. Stomach upset the rest of the day. This place is a public health risk. read more

Worst service in the world! Waiting in line at the drive-throughI have plenty of timfy to post this very negative review.

Ate here before leaving on a three hour trip, the grilled cheese saved my life. Seriously. Thank y'all!

Standard, no frills, no thrills fast food drive-in. Simple menu of hamburgers, hotdogs, chicken sandwiches and sides. Classic crispy chicken sandwich came with a fried chicken patty, iceberg lettuce, tomatoes and mayonnaise. Fries were hot and crispy. Don't ask for water because that comes at a price. #morselbliss read more

See all

No public restroom nor do they allow paying customers to use what they call "for employees only". Will not return here because that is just laziness by the restaurant. They have the same bathroom as other sonics, they just limit access to their employees read more

I don't know what's up with Sonic. No ice cream for two weeks, and now you can't order ahead. That feature on the app has been unavailable. Does the franchise owner want to send their customers somewhere else to eat? read more

don't come here. possibly the worst service I've ever had at a sonic. your whole night will be ruined. food is okay once it finally comes after half an hour. Ambiance sucks. read more

You poked a hole in my marinara, covering everything in my bag. You forgot my gravy all my food was cold sincerely not impressed read more

Sonic Drive-In - Fast Food Near Me - Monteagle, Tennessee

This sonic use to be my favorite location to grab a good burger and a drink, but now the customer service is terrible and the amount of time it takes to get your order is ridiculous. No one here cares about the quality of food they are putting out. Receiving tater tot's that were hard as a rock and cold. Bacon that looked like it was cooked the morning before. Burnt toast on my club. I truly hope someone steps in and gets this place back to its glory. Because in the last year this place has went down hill bad. read more

It is rare that a quick turnaround rest stop meal goes perfectly. However, on a sunny Tuesday at 10:30 in the morning, I had one of the best Sonic experiences of my adult life. My husband and I ordered two #14 combo meals (one sausage one bacon if you're really wondering), a large orange juice and a large iced coffee with milk and a little sugar. We pulled up to the drive-thru window and received one perfectly packed bag and our two drinks. Two piping hot burritos were nestled underneath side-by-side tater tots, so fresh that steam wafted out of the bag when I opened it. When I tell you this iced coffee was the best iced coffee I've had from a fast food restaurant, I'd be only telling you part of the truth. I have paid upwards of $6 for coffee that hasn't been nearly as satisfying and balanced as the iced cold brew prepared for me at this location. If you are taking a trip on Hwy 24 and have to stop to eat, look no further. read more

I got two hotdogs and they were both cold and the cheese for frozen, I couldn't even bite into it, This was my first time coming here and i will not be coming back read more

We got super fast service from a very sweet waitress. Our cheeseburgers were piping hot and tasty! They have also made some very nice garden areas around the building that were enjoyable to look at. The overall feel for the place was that everyone was trying to do a great job. read more

Great location.

Three out of the four combos I ordered were wrong. The employees, manager and owner just don't care about the service they provide. This isn't the first time but I guarantee this is the last time I will buy anything from this establishment. read more

This is a Sonic, so you know what you'll get as far as food. For this particular Sonic, the issue is not the food itself. The issue is the amount of time it takes to get your food. We've been twice in the past few weeks, and on both occasions, we got our food more than 30 min after we placed our orders. Even if we were there during their busiest times (which it didn't seem like we were), I wouldn't expect it to take that long to get food from Sonic. read more

I would give it zero stars but you can't we have been to this location 3 different times and every time it's something wrong this time was the burgers were coated with mustard and new espresso shake and you couldn't even get past two sips it was so strong and bitter we asked for our refund rediculous and unaçceptable.They need to spend more time concentrating on the quality of the work instead of grouped up together giggling like kids read more

Sat here for twenty minutes trying to get my order taken. Finally the red button had been pushed for so long it says, "please push the red button to start your order". FORGET THAT. I'm currently sitting in the drive through, still waiting on my food. I've been here for almost one hour and I am finally getting my food. This sonic use to be so good, quick service, until new management bought this out. read more

Sitting here for 40 minutes waiting on food. Place is a joke. Keep moving to find somewhere else

I've tried to come here for two days in a row. First day they closed early and didn't put any notice. Second day I get there and before I can order they say the system is down and it'll be 15 minutes. While we pull over to the order station and check again, (to see if they could just write our order down and have it ready to go when the system is back up) but it asks us to wait 15 minutes. After 15 minutes, we click again and then they tell us that they are now drive through only. After getting through the line we're told they are out of ice cream. This place can't get their *act* together. The only redeeming factor was the drive through worker was decently nice about it. read more

Unless you're ready to wait for an hour for food while the employees take 3 smoke breaks I recommend going somewhere else. To order our food we had to go through the app. And let me just clarify there are a total of 5 trucks in the parking lot....Absolutely ridiculous!!! read more

This was the best Sonic experience we have had in a long time. Service was fast and friendly, and food was hot and delicious!!

I come here on my lunch break and for the past 2 weeks I have waited for twenty-five minutes before I even get my food. I parked in a spot one day and they never took my order so I had to go through the drive thru. Horrible service read more

Breakfast Ciabatta sandwich is quite delicious. I had one with sausage, eggs, and cheese and my husband had one with bacon and the other two. They were both very good. Also the tots were crispy and light; unlike Mc Donald's or Burger King's greasy breakfasts where the potatoes are cooked in old oil. We were happy with our meals. read more

I have lived nearby forever, and they rarely get our order right. it is usually cold and the fries are usually double dipped or hard as a rock. my husband has actually chipped a tooth on them before. when you try to get them to fix your order right, they act as if it was your fault. half way through my order the girl taking my order said she was new so we went over everything and they STILL got my order wrong and with it totaling 27.00$ you would think that they could atleast try to get it right. when they "fixed it " it was still wrong. SO SO SICK OF THIS SONIC. Next time I will drive all the way to Winchester to eat at Sonic! The boss there knows how to run a business. Where the boss/owner of Monteagle Sonic doesn't! there is no way I would stand for my workers to be this incompetent! read more