They don't wear gloves when making fries they use their bare hands they never wash their hands unless they going to break and they always talk shit behind peoples backs in the kitchen one on Lake st is better. even though it's bad their too. read more

All mcdonalds unhealthy and most minnesota locations very rude and service bad. Locations are scary around city

I went thru the drive thru to get my kid's something to eat after a long day of work. I asked for two six piece chicken nuggets fresh out of the grease & a large fry fresh out of the grease. When I got to the second window, the person in the drive-thru gave me my order rather quick. When I got home, everything was cold & the fries were half cooked. The workers at this McDonald's never listen to the customers requests at night time. Highly disappointed!! read more

Location needs better training and accountability. their customer service is extremely bad and the manager is hostile. Do not use the mobile app to make orders for this location. just avoid going to this one read more

I usually order through the McDonald's mobile app because it is convenient, lets me use rewards points, and makes pickup fast. This time, I placed my order as always, confirmed the location, and went to the drive-thru. At the first window, the worker asked for my code, confirmed my name, and said "Gotchu." Everything seemed normal. When I got to the second window, things completely fell apart. I waited a long time, saw employees looking around for my order, and eventually someone asked me what I ordered. I showed them my app with the confirmed order and location. After more waiting, the manager came and told me she did not see my order in their system and refused to give me my food, even though my app clearly showed the order placed at that exact McDonald's with the correct address. I explained that if my order was not there, how did the person in the first window know my name after providing the code, since you never provide your name when ordering. Instead of resolving the issue, the manager just kept insisting I cancel the order, told me to leave, and even threatened to call the cops when I pushed back and showed proof of purchase. The app itself says to talk to the manager if there is a problem, which is what I was doing, but she was dismissive and unprofessional. This location needs better training and accountability. The customer service was extremely poor and the way the situation was handled was unacceptable. I would strongly recommend avoiding this McDonald's. read more

meh. The nuggets and fries are LITERALLY MADE OUT OF PLASTIC! the ice cream is awesome though (obviously) and the burgers are so paperthin that i can barely see the toppings. read more

the chicken nuggets sucked bootycheeks fries tasted ass no skibid fanum tax I walked in on my dad beating his meat 2/5 unsigma fr read more

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Placed a mobile order on the McDonalds app, paid via credit card on the McDonalds app. Drove to the McDonalds location only to be told that they were not taking mobile app orders, and that I would not be receiving the food that I had ordered and paid for. Frustrating clown show. read more

The idiots for got my pancakes in my big breakfast this is the 4 time they forgot a food ideam in my order I wonder if they have any brains there it seams they can't read or under stand English at all read more

Horrible service at this McDonald's. The staff never seem concerned about the orders or their customers. They do not acknowledge you or bother saying thanks. Avoid this McDonald's if you can. read more

Caught a rat scuttling down the aisle while I was trying to eat my Big Mac. As I held it aloft in the air its squeaks started to sound a lot like it was saying "Can you please let me go? I just got transferred here from Pennsylvania I just want to get back to work. Please I've been having a really bad day." When inquiring about their rat problem the staff just got really nervous and quietly told me to leave. Never eating at McDonald's again. read more

Always something wrong with the orders here when I go. My hamburger was partially raw. It took 10 minutes for someone to come to the front register to help. Their main focus was the drive through. read more

McDonald's - a half eaten hamburger in a box - Fast Food Near Me - Minneapolis, Minnesota

watched tons of people walk in after me to see them get their order before me when I ordered way before hand . terrible service and terrible food don't recommend. read more

They forgot 15 worth of food. Okay ambiance' but bad service. Go elsewhere and get what you ordered

Fries no salt drink no ice a pie and two burgers, completed. Thanks for the service if you haven't had fries with out salt nor ice in your drink it's worth a try. read more

The worst fast food restaurant I have ever been to. Hands down. Don't even bother. Worst service I have ever received on multiple occasions. Budget a minimum of 30 minutes if you're doing the drive through at any point in the day. Whoever manages this store needs to do better. read more

If I could do a negative star I would!!! My god. I haven't eaten at this place in ages but today I let the 20 something crowd pick me up lunch and I yielded to what I can only call Peer Preasure. I took the 1/4" pounder meal...more like the 20 pounder meal (what you gain at least). 720 calories, like 42 grams of fat and that doesn't include the fries. Thank god I had a diet coke with it. You know how long you have to hit the treadmill to work that lunch off! What was I thinking. You really want to know how bad the mickey d's is (I don't know why they use Mickey D, I always thought it was the mouse but if someone that size ate there they would be dead in a week. How would the kids deal with that) try answering a call for 15 minutes and then try choking down the last of a greasy f*cking burger you didn't like to start with! Stay away, live longer, don't venture to the dark side. KT read more

I couldn't say anything more about the food that everyone doesn't know. What's interesting about this McDonald's is its location on "Eat Street," known for its bevy of spicy "ethnic" restaurants of many nationalities. For many in the neighborhood it is a thorn in the side, not just because of it blighting the marketing of Eat Street, but because of it's non-working wages, output of smells, and car-centricity (drive-throughs create local traffic, global warming, and evil curb cuts). I however appreciate it for its inclusiveness. McDonald's is a space in which anyone can feel comfortable - in the sense that everyone knows exactly what to expect, how to order, what to get, where to sit, etc. It's a democratic space - people wearing any clothes, any hair do, of any class, sexuality, or disability, can go without fear of feeling out of place. This particular McDonald's is a favorite of the large, local population of supportive housing residents. They can walk over in their pajamas and sticking up hair, get their cup of coffee, a hamburger perhaps, hang out as long as they want, meet friends, whatever, and not feel weird. Many other great restaurants on Eat Street are friendly places, don't get me wrong, but realistically, does any rival the inclusivity of McDonald's? read more

What can be said about McDonalds that hasn't already been said? There are dozens upon dozens of them littered across the metro, tempting Twin Citians with their greasy fast food wares. There's nothing particularly striking about this location except that it happens to be the closest one to me. And it's my personal hangover haven. In dire circumstances I begrudgingly drag myself out bed, hit the drive thru, and order a much-needed greasy breakfast sandwich with an equally greasy hash brown. And an OJ for good measure. I've never had an order messed up at this location which I very much appreciate when my pounding headache makes it hurt to think. The staff are usually very friendly, quick, and efficient, all qualities which are much appreciated in the throes of an epic hangover. read more

McDonald's - Sausage & egg biscuit with a hash brown and sugared-up coffee. - Fast Food Near Me - Minneapolis, Minnesota

I really like this location. They are not the...most efficient crew, but they are good people. I always am happy leaving this place, they are really nice. If they make a mistake or if it's slow to get your order out, they have rectified it immediately, without question. Good people. Plus the bus stop on the corner makes sure the place is always diverse! Ha! I've been addicted to their stupid mocha frappes for almost a year now, they must put a narcotic in them. They make them good here, with lots of cream. read more

Got our order totally wrong.The woman at the window did not listen to us when we tried to tell her it was wrong. She kept saying "no your not listening to me" when we were clearly correct. Rude service and not organize. read more

I wish I could rate this establishment a negative 5 stars. The whole staff is incompetent and inattentive. I requested a dr.pepper with my order 4 times and STILL received the wrong drink. They were not busy, in fact I was the only car in the drive through. Absolutely ridiculous and a total lack of attention and professionalism. read more

Ordered through the mobile app waited an hour on the reserved area for curbside called to ask about my order was hung up on how to go to the window and ask for my food that was literally sitting on the counter got to the car checked my food and it was cold read more

Worst McDonald's in the Twin Cities. Horrible service. Horrible food. The service has always been been poor, however, the last time I was there, the drive-thru cashier was disrespectful, surly and rude. I should've just left -- but I was hungry and in a hurry, so I ordered anyway. Then, once I got my food home, I saw that there was nothing on my burgers -- no ketchup, no pickles, no mustard -- NOTHING. And to make it worse, the burgers and fries were old and cold. I called and spoke with a manager who did promise to comp my next order, but there won't be a next order -- because I'd eat dog crap sooner than I'd go back to this McDonald's. read more

Ordered a mobile order for drive through pickup. Got here 10 minutes later and it was a short line, not busy. When I went to the window and asked for my order they said "we don't have that" and after 5 minutes of waiting at the window they came back and told me to wait in a curbside pickup spot. I've been waiting in the spot for 10+ minutes now. Horrible. read more

I don't know why I get hungry after book events and it's always for junk. I have to admit I've been indulging myself on the Mac Jr. I think because it's something that should have been there all along. There was a significant line at the drive thru. When I got to the window I was informed by a very friendly young man that the coke was too watery to serve. I settled on a sprite. On the way home I had forgotten how tasty those were. I've been getting this adolescent recklessness out of my system when they first came out and when lent starts Monday, it will be out of my system. read more

Piss poor service not enough people be hind counter took over 15 minutes to get food to many people standing around and not working

I ordered a quarter pounder value meal here one night out of sheer urgency to get something to eat FAST before work. I haven't had fast food in ages. So McDonalds reeked havoc on my body. Like, I actually thought I had temporary dysentery. Damn you McDonalds. You're gross. read more

The service was amazing! Very speedy -- The drive through window personnel were so friendly!

First they didn't get our order right. They were extremely rude and than when we get our food it's thrown together like this. Our fries were spilt all over not even in a fry bag, and my boyfriends big mac looked like this. read more

McDonald's - a person eating a hamburger - Fast Food Near Me - Minneapolis, Minnesota

What's with all of the horrible reviews on this place? Come on, it's McDonald's... what kind of food were you expecting? Have you ever eaten here before? Though I would never choose to go to McDonald's for an actual meal, I am not above the occasional McRomance with my boyfriend. What's a McRomance you ask? A late night trip to McD's for some ice cream. I live in the Uptown area, wedged between three different McDonald's locations. This particular one has hands-down the best service. Everyone is so surprisingly friendly and nice, and it's like that every time we go. It's so refreshing to get such great service from a fast food restaurant. I love it, and feel it deserves a McShout-out. read more

Literally so slow. Everytime I go here I'm waiting in the drive through for at least 15 minutes. Cars will drive out of Line because they're so sick of waiting. I've shut my car off multiple times because they're so slow. The employees never apologize for the wait either. Just horrible. If I could give less than one star I would read more

This place is great, sure it looks like it should be condemned but the food is fantastic after the contact high from the surrounding homeless crowd while you wait 25 minutes for your sandwich. The hollering of whiskey drunk fools is also a nice touch while you wait. My Big Mac had 3 buns and no burger so that was nice. Vegan I guess read more

This Mcdonald's is like going to White Castle on Lake Street...you never know what kind of service you are going to get. Their staff ranges from really competent to not so much. My last experience here they let a stranger walk away with my order and they blamed me because they said they called it! I will admit that it was a similar order to mine but why would I go up and get it if I did not order milk with me sausage burrito and hash brown! Additionally, my receipt wasn't even given to staff member that was packing the orders. I understand mistakes happen but if you are going to precede to argue with me and blame me for your mistake I can take my business else where. There are many other Mcdonald's I can go to in this city. read more

Every time I have gone to this location the service has been great. The employees are so friendly, I'm amazed every time how kind and happy they are. read more

ALWAYS has a very long wait, even if you're the only customer there, orders are screwed up eight out of 10 times, management does nothing to fix the problem. Burning this location to the ground would be a vast improvement! Don't even try this McDonald's, you'll only be sorry! read more

Wow. This location is, and has been a DISMAL example of McDonald's for some time. The lobby could be empty, and you'll still be left aimlessly waiting. My typical wait time is minimum 7 minutes. NO ONE ELSE IN LINE. My biggest gripe is the customer service. You approach the register, and you're greeted by a stare down. 'Hello' is never mentioned. 'What sauce you want' is not acceptable as the only rhetoric offered by the gentleman (?) that I frequently encounter. As a shy person, I don't appreciate being shouted at when I'm not sure my order number. You never gave me a receipt, or told me. Lastly, during a recent visit one female manager was obviously too sick to be at work. Several times while I was in line, she left the register, saying 'one sec' running to the food prep area, and VOMMITTING into a trash can. After vomiting, she would return to the register, as if she hadn't just VOMITED in the food prep area multiple times. I did not order food during that visit. This McDonald's is PATHETIC. read more

If you find a friend has checked in here, please do your best to reach out to them (unless you know they are just using the redbox) ...you wouldn't just stand back and do nothing if you knew your friend was slitting their wrists would you?.... read more

Spent almost $40 and we received no syrup, no butter, no eating utensils for 5 people, fries over cooked, no cup holders, large coffee not even filled completely. Sad experience. read more

The hours posted for today show the dining room closes at 10pm The doors were locked at 9:44pm. That is over 15 min before the posted closing time AND the drive-thru is open for another 2 hours so it's not like they need to close down the kitchen. read more