Was going to have a play date for my daughter at a park but it started pouring so we changed plans and went to this McDonald's. Best decision! The kids had a great time and the food was good and quick. read more

This place's soft serve ice cream machine has been broken down 8 out of 10 visits and my last three visits straight weeks apart. Been a Cutler Bay resident for 15 years and they have a chronic ice cream machine problem. Lol. Either they need to fix their machine replace it or they're lying. read more

If you go inside you will get the slowest service ever. The workers aren't considerate of your time and won't care if they see you waiting over 20 minutes for some large fries. Go drive through read more

Worst Customer Service ever!! Employees are rude. They don't care about a customer's needs. Management is worst and doesn't speak English. I live in Lakes by the Bay and I rather drive to US1 in Palmetto Bay they order from this location. read more

If you want the chicken strips they aren't here. They have them on the screen as if they sell them but they don't. The one in front of southland mall has them read more

Got a big mac with no bun and fries were cold. If I could give negative stars I would.

Horrible! The employees are rude, they never say thanks you, and most of the time the order is wrong. I have order some burgers that's tomatoes are missing and other ingredients. I once ordered a mccrispy deluxe and they literally give me only a piece of chicken with the bread. None of what the deluxe has but not even any condiments. read more

McDonald's - Deluxe Mccrispy that they gave me with nothing but the plain bread and chicken. - Burgers Near Me - Miami, Florida

This location has the worst service for breakfast. They are never serving breakfast up till 11 and they don't apologize for it either. Forget the 24 hours as well. Frequently attempt late night and they say they are not serving. Avoid the hassle and go to one that you know will serve you when they should and menus items as advertised. read more

Like everyone else has said, this McDonald's is horrible. Good takes forever to get and yes the staff could careless if you've been standing there for 30 mins or more. Honestly the BK is right down the street, food is ready quickly, and I think the burgers taste better. Avoid this dirty McDonald's who will waste your time and just goto BK. read more

Typical McDonald's. Predictable food, surly, disinterested employees. I'm just wondering why they have a "double"drive-thru when the right lane is always closed. They should just go ahead and rip it out since it is never open. It's just ridiculous. read more

Slowest drive thru of any McDonalds in my 52 years alive. I live nearby and is consistently horrible slow drive thru.

Absolutely horrible service. Do yourself a favor and go anywhere else but here. Not to mention that the food is not very good.

this MC Donald's is horrible there's no customer service at all people there think there doing us a favor by taking our orders, I've been there twice and both times my order has been missing food. EXTREMELY BAD SERVICE!! You are loosing many customers ,I won't go back I felt insulted and not welcomed. read more

All I gotta say is wtf...this McDonald's is lazy there's always a problem. Jesus. But this cheese shit like seriously? This was the most dry sandwich I ever had. Over fried. UPDATE: I bit the sandwich and the fish is super dry omg, it's fucking gross that's it. I won't come here no more. Fuck this place and there lazy ass employees. read more

McDonald's - a cheeseburger and french fries - Burgers Near Me - Miami, Florida

This McDonald's has false advertisement. They have a sign, google, and the website says it's open 24 hours. That is a lie , they close before 10 PM and do not open the time they say it will be open either. This is a huge disservice to everyone living in the area because why not advertise the correct hours. This location needs to step it up and even the other fast food places in the area advise this location has horrible service. read more

Ok. It's mcdonalds. How do I rate it? Against other restaurants in Miami or against other mcdonalds. I'm surprised to read the other reviews but I will note that I only come to mcdonalds for breakfast. I actually go out of my way to come to this mcdonalds for breakfast (when I have a mcdonalds craving) because compared to the others in the area this one is far superior. The drive through service is friendly and prompt. The breakfast is consistent. Every time- combo 12. Perfectly cooked bagel with sauce. (Other mcdonalds has hard bagels and I have to search for the sauce). The bacon is a little crisp. It's a decent little fast food egg sandwich on a bagel. The hash brown is not overly greasy. It's not over cooked. It's a nice fast food hash brown. read more

McDonald's - Drive in - Burgers Near Me - Miami, Florida

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I just had what may be one of the worst, if not THE worst, steak, egg, and cheese bagel I've had in a McDonalds in a very, very long time. First of all: I left home a bit late, so I couldn't make my breakfast and I just logged in the app and ordered my go-to McDonalds breakfast, which is the combo with the largest coffee, the hash brown and the steak, egg, and cheese bagel. I parked at the store, marked myself "in" ( the app doesn't let you order and pay until you're actually at the store) and went in. The crew was kind, warm and nice. The coffee was already in my hand before I finished saying "mobile order steak bagel combo". Suffice to say that as service goes, I'm still very happy with this restaurant. As for the coffee... It is good, but average good. The hash brown, on the other hand, was perfection (by McDonalds standards) perfectly golden and the perfect combination of outer crunchiness and inner softness. Now, the sad news: as I said at the top, probably the worst bagel I've had in a McDonalds. The bagel itself was cold, as was the cheese (ai think it's the first time in my life I see the actual square slice of cheese as if straight off the wrapper, as opposed to how it's usually melted on the McD's sandwiches. The egg seemed fine. The onions were lukewarm, but passable. The "meat" was: 1) overly salty, even for a fast food joint standards 2) dry-ish on the inside... as if reheated in a microwave (I'm not saying that's what they did, but...) 3) greasy as hell (dripping) on the outside... it dripped all over me and, yes, I was grabbing it with paper napkins over and around the wrapper, and still I'm now arriving to work with grease drips all over my shirt (which, let's be honest, it's now probably lost because the McD grease marks stay, no matter how you wash it). Service: 5 Hash Brown: 5 Coffee: 3 Sandwich: 1 read more

When you're physically exhausted from working all day and just want something not healthy for you, lint is not what I had in mind.. read more

McDonald's - a person holding a sandwich with cheese and egg - Burgers Near Me - Miami, Florida

This is the worst McDonald's ever, do not order from here if u are ordering thru DoorDash cause they will get your order wrong or take 2 hours to deliver it if they ever even do. They are under staffed and out right rude. If u are willing to wait in line try it but PLEASE CHECK YOUR oRDER read more

This McDonald's does not deserve a single star, but I cannot rate negative stars. They are the slowest in the planet, they made me wait 30 mins to get half my order, 20 more mins to come ask me why I was still parked at the curbside pickup spot, and then 20 more to get the rest of it. I don't recommend coming to this establishment at all. read more

Did drive thru tonight and never a surprise at this location I waiting in line for 20 minutes after ordering This is super slow but now I know why: I got to the window and see 3 employees watch one working. Finally got food and had to check it. Still no napkins or ketchup. At least they are consistent read more

Horrible service , aren't they suppose to have the whole menu available? Went in at 1am they couldn't make me a cheeseburger ? Like really ? And when I asked, no replied, literally just lazy workers that don't want to do $hit read more

I went to this McDonald's ACROSS THE STREET from my house at. 9:50pm. No cars were in the drive thru so I'm thinking that I hit the jackpot by going through. At the menu board, i had to say HELLO about a half dozen times, so I go to the window only to be told that they closed at 10:00pm. I don't know what they got going on in there, but NO MCDONALD'S closes at 10pm. Y'all need to tighten up. Bcuz there was ABSOLUTELY no reason for me to go to another McDonald's when this BRAND NEW MCDONALD'S is across the street.!!! read more

Is it possible for this location to have gotten worse. Came for the first time since it's reopening, nothing had changed. The service is just as bad and possibly even slower. Nothing fast about this "fast" food establishment. Even with the 2 lanes they have now, doesn't make it any easier or better read more

This McDonald should be part of a comic show. There is somebody working there who is very loud, not too sure if he is arguing with costumers. As we were just going through the area and need some food, my hamburger was the worse I ever had. Never going back there ***** yes, I have not been in a MCDonalds for many years, but after that visit I am not looking forward like the old days, that on the road,this was a great and fast place to stop. Sorry McDonald. read more

The lady working the register left and me and many other customers waiting for more than an hour

I've been to this McDonald's 2 Thursdays in a row so my kids enjoy the playground. This place is a pig sty, cups and napkins left on tables, the garbage overflowing that excess is on floor. 2 words, Fucking disgusting. 1 more thing, the girl who took my order told me she didnt have anymore trays, if she can use bags. I said fine. Soon I found out where all the trays were. Look at picture. read more

McDonald's - a red refrigerator in a store - Burgers Near Me - Miami, Florida

This place literally says open 24 hours not only on google, but on the sign outside of the McDonalds. It is not actually open for 24 hours. Why are you advertising yourself as open for 24 hours when you are not? It is so ridiculous. I would have no issue with this establishment if it properly advertised its hours. Change the sign and the hours on google. Misleading read more

15 minutes dth.living line,went inside,10 minutes at front cashier, no line,12 minutes to take my order,after order 14 minutes waiting,i asked for it,looking around my order,crazy staff,no management ,no training,i do not return here. read more

The food at this location is the worst. The employees are also the worst. When they get busy they lock the doors so no one can enter and you have to wait 20 minutes in line to order. It's a total joke. Even though it's not that good you are better off going to Burger King down the street. read more

Waited to order. Staff Friendly and order correct, freshly made fries, cheeseburgers, and chicken nuggets. Thank you.

I will never come back to this McDonald's again. The employees are very disrespectful. One specifically Cleveland tried to over charge me for my meal and lied about what he charged me. When I asked for a receipt again he lied and said the machine was broken and did not print one. I checked my bank statement the next day and I was over charged. I went back and got my refund. If you come to this McDonald's make sure to get a receipt. read more

This is the worst McDonald's I've ever visited in my 20+ years of life. Never in my life have I felt the need to review a McDonald's. However, the combined experiences that I've had here compel me to speak my mind. All the other reviews speaking about this establishment are correct. I've spent the last five years living within a 10 minute distance from McDonald's. I have been absolutely shocked and appalled at the extremely low standards of service, Quality of food, and attitude of the employees. The ambiance is very poor. They will literally lock the doors if it gets too busy. Most times customers are complaining because of the absurd wait times. On the rare occasion I do go there, the inside of the building is never clean. This establishment has two drive-thru's, but not enough employees to be able to use it. Even on a Wednesday at midnight, there can be a line of cars going out to the street. There is a constant odor of rancid fry grease. This odor is so pungent that it lingers when they give you the food. The burgers taste like they have residue of whatever they used to clean the grills. Even for a relatively safe order, such as chicken nuggets, they come out of the box with strange residue and crumbs from the dirty utensils that they never cleaned. They will not take your order at the register, and will actively avoid you until you call out to them. Even after multiple changes in management, the current managers are incompetent and rarely act within the customer's best interest. I have almost never been satisfied leaving this McDonald's. Even though it is so conveniently close to my home, I don't come to this McDonald's unless I absolutely have to. There have been times where I walk in there with less than three customers in the building, and somehow, my order of a single large fries, takes more than 20 minutes for the staff to produce. Any way you look at it. that is ridiculous. If you were looking to visit to a McDonald's, I would recommend literally any other McDonald's in the state of Florida. This is not the one. I know that McDonald's isn't normally the pinnacle of standards. But the fact that myself and others have gone through such lengths to describe the state of a McDonald's should speak for itself. Please visit a different McDonald's if you value yourself. In my personal opinion, anybody that has rated this McDonald higher than one star is a paid actor. read more

I've never in my life felt the need to review a McDonald's establishment, and I've been to some bad ones. This one is always slow and the worst food, does not even taste like McDonald's. I will drive past this place to go to a farther McD's. read more

Been at this location a few times with hopes that maybe something happened the prior times I had went but lord this has to be the slowest drive thru Ever. Do not go here before work because you will be late !!!! read more

Filthy rude African American manager. After multiple attempts at getting help with an ongoing issue tonight the cashier said she told him she was spitting in my food. Do not eat here read more

Justin at the window was so pleasant he had a smile, asked us which condiments we wanted and ensured us of our meals inside. Normally at this location other window cashiers ask for the receipt aren't ready seem stressed and lack sense of urgency KUDOS for Justin tonight he definitely made waiting in line worth it. read more

Worst mc Donald in whole Florida, the last time I bought something there, asked for a burger no sauce extra bacon, when I took the first bite I realized the burger was completely RAW AND the taste was totally disgusting, the service is the worst service you can have in the world, never put the order like you asked, fries almost empty and cold read more

Went for four McChicken sandwiches and I had to wait 25 minutes to get them to deliver the food. And I only got it when I threatened to get a refund. In other words they were eating s*** while we were waiting outside for them to stop eating s***. I will never go to this place again horrible slow service. And to add insult to injury they got my order wrong... They can't even get that right. Fucktards. read more

This is possibly the worst McDonald's I have ever encountered in my entire life. Long waits regardless if there are lines or not. Orders are constantly wrong. Fraud. Rude employees. Unoccupied employees busy on their phone having work parties and get-togethers ( I have seen them at it through the window while waiting on an order for 30+ minutes with no other cars in the drive thru for a single McChicken).... and this has happened more than once. It honestly feels like they are laughing at the customer. I could go on and on based on personal experiences and that of other neighbors, but the point is: Everything about this location is WRONG, and this place should be shut down or completely re-staffed. I gave it one star because there are no options for 0 stars or negative numbers. read more