This is my local McDonald's, and honestly, as far as McDonald's go, this one is pretty solid. Yes--it's a McDonald's, so you're getting the same familiar menu everyone knows and expects. No surprises there. That said, this location is noticeably nicer than the average one. The building itself is well maintained, clean, and just feels more put-together than many others. During the Christmas season, they really go all out with decorations and lights, which is a surprisingly nice touch and gives the place a bit of personality you don't usually associate with fast food. The exterior is always kept looking sharp, and whoever handles the landscaping deserves some credit--it's consistently neat and well cared for, which definitely adds to the overall impression before you even walk inside. Inside, things continue to be pretty pleasant. The dining area is clean, orderly, and comfortable enough for a quick sit-down meal. The staff is generally friendly and efficient, and interactions are usually smooth and hassle-free. The drive-thru setup is nice in theory, with two lanes, but somehow it still manages to back up more often than you'd expect. Ordering is fine if you're grabbing one or two items, but once an order gets more complicated--say, three meals or more--things can slow down noticeably. And definitely check your bag before you leave, as missing items seem to happen more often than not. One consistent issue worth mentioning: the sauce situation. If you order nuggets, be prepared to ration. Getting four sauces with a 40-piece nugget order feels a bit stingy, and it happens regularly. It's a small thing, but it's noticeable--especially when you're clearly feeding more than one person. As for the food, it's exactly what you'd expect from McDonald's. I've never had a bad meal here, but I've also never had a "wow" moment either. It's consistent, predictable, and does the job when you're craving it. All in all, this is a decent, reliable McDonald's. Clean, well maintained, nicely decorated during the holidays, and generally well run--with the only real downsides being the occasional missing items and the very conservative sauce policy. If you're going to McDonald's anyway, this is a perfectly fine one to choose. read more

McDonald's - Grinch Meal - Fast Food Near Me - Medford, New Jersey

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I get it not great service at fast food but employees rude, wait is long. Also they close early some nights on weekends. Food is also cold 50% of the time because they just reset the timer rather than replace food on heating rack when slow. read more

Tried to pass off double cheeseburgers as singles. Argued that I only paid for 3 doubles instead of 4 which I had my digital AND paper receipt. He kept counting 3 lol. Ordered a Big Mac no shred...HAD SHRED! Manager was completely out of line. You shoulda been there I guess read more

too funny! I ask the gal at the register for a triple hamburger-she says are you sure you dont want cheese? no I dont. so she charges me for a triple cheeseburger and notes (hold the cheese) you just cant make this stuff up!!!!!!!!!!!!!!!!!!!!!!!!!! LOL read more

This location is terrible..I did a mobile order and when I got to the drive thru they had us park in a spot and wait which is fine but then someone came out with our order and they missed two items..we told them and they went back in and came back out with one of the missing items but not both..at that point I was just annoyed and left but I would not recommend this location read more

I visited your location around 3:50 PM and placed a mobile order. After confirming it at the first window, I was told to pull forward. When I got to the second window, they claimed they didn't have my order in the system and told me to cancel it. However, because the first employee had already confirmed my order, the payment had gone through and I was unable to cancel it. Eventually, they began preparing my order. A few minutes later, the car in front of me returned to say they had received the wrong food--and they handed my bag of food back to the employees, who then tried to give it to me. I refused, as this is a major health code violation. I work in fast food, and once food leaves the kitchen, it must be discarded--not handed to another customer. At this point, the manager (wearing purple with dark hair) became visibly annoyed and spoke to her staff in a rude and unprofessional tone. When I asked for her name, the owner's name, and a contact number, I was denied. I told her calmly that this isn't how a manager should treat their team or handle a customer concern. This experience was unprofessional, unsanitary, and embarrassing--not just for me, but for the staff involved. I've been a loyal customer at this location, but I will not be returning after this. read more

Always mess up order. Ordered sausage egg and cheese mcgriddle. No egg no cheese! Not good. Not what I ordered. And we had to wait for it.

Worst McDonald's I have ever been to in my life. Every order is completely wrong or missing items. This has been the case for years but after the new update it's been wrong 100% of my orders. read more

I went to this location this morning 8/31/25 and I had ordered breakfast. I place my order and waited a solid 15 minutes for them to tell me that they "were trying to figure out whose order this was " when I had told them that I have been in the dining room waiting for my food. Mind you they were taking out food to people that were going through drive thru and getting their food. read more

Would be nice if they communicated it is closed for remodeling at this location. What could improve? Better management of the online account. Off to Burger King now... read more

It's McDonald's. Never had a problem at the drive thru. Staff fairly friendly, although they usually seem like your bothering them. The food is McDonald's. read more

McDonald's - Nuggets - Fast Food Near Me - Medford, New Jersey

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The lady in the drive thru was extremely rude and would not serve us. This was the Dagestan's first trip and it was extremely disappointing. They refused service after being extremely rude. They showed zero signs of respect and I wouldn't wish the service we received on my worst enemy, PS i provided perfectly good English and the people of McDonald's in shamong and Frontier Airlines are in khoots to try and stop the Dagestany take over. read more

I gave this place 1 MORE CHANCE!!! Big mistake! Ordered a few cheeseburgers in the drive thru,got home...the buns are BURNT!!!!! Like black on the edges, and they taste awful!!!! WTF Mcdonalds!!!!!! read more

Mr Bowman has a great attitude! His customer service was amazing and really made my day. Mr Bowman makes the drive thru so pleasant and endearing! read more

Medford McDonalds.... ANOTHER incident ( not with me). Grandson asked me to get him chicken nuggets and a quarter pounder ( don't judge he's in a growth spurt lol). So I walk in and place a order at the kiosk. While waiting I noticed 4 young boys around 12 y/o. They were sitting there eating. I thought to myself, wow they are being so well behaved. I hear the one boy say " did anyone see my second burger?" So they were looking in the bags and there wasn't one . The kid starts counting the wrappers and says I think they forgot my burger. The kid goes up to the counter and states he didn't get his 2nd burger. This other parent and I are standing there. All of a sudden this manager comes out and starts yelling at this kid stating he knows he had 2 burgers and will pull up security footage on his phone and is this how you want this to go down? This poor kid was scared to death at this guy yelling at him. Then he asks can you just check to see if I ordered 2? ( mind you, this kid was speaking so calmly but scared) the guy says oh im gonna do more than that and repeats "Is this how you want to do this because I'm pulling up footage on my phone!" Then... the kid starts doubting himself and says well can u just please check my order? This guy would not have any of it. This lady and I just looked at him like get off this kids back. The kid starts welling up with tears from this guy and once he started 2nd guessing himself me and the lady had enough. She stepped up and said I'll get him the burger. The guy was like nonono and tried to backtrack what he was doing to this kid. I literally think this guy gotta so caught up in yelling at the boy that he didn't realize we were there. I was just about to get him the burger when she jumped ahead. She was wonderful. I gave the kid some fries. That manager was pissed. You don't treat someone like they are trash. Not every kid is bad or lying. They were a group of kids who were polite and quiet. They will never have my business again. They may have redecorated the place but it's still garbage. read more

When i went through the drive thru the worker screamed at me to get out and i just wanted a medium fry

I ordered my food at around 1155 and nothing stated I had to get it by a certain time. When I arrived 10 minutes later all of the lights were out, and I didn't receive my food or a refund. I was suprised that even the drive through closed at 12, and couldn't get my refund. read more

Avoid this location like the plague. You will GUARANTEED be told to pull over and wait. Has happened to me every single time I've gone here for something as small as a happy meal. Even had them walk out and give the food to the wrong car...AND WATCHED THE PERSON LEAVE! Beyond irritating going here. read more

On Saturday mornings, it is clean and the food comes out quick. We order on the app, then when we get in there, grab a number and they serve the food when it is ready. There is limited interaction with the staff. read more

The employees are always nice and the food is always prepared okay...but real talk: if you come here ordering more than one burger, such as for a family order, just know you will be directed to go park and wait on your food. Use the wait time wisely...call your Mom, knit a sweater, make a to -do list of yard chores you put off all Winter, etc etc. read more

Rude managers, always giving me a problem. Whenever I end up talking to one they are disrespectful, staff are nice for the most part but I have seen employees lick whipped cream off the top of milk shakes that went to a customer read more

Pretty sure I encountered a manager tonight but 10/10 customer service. So sweet and food was McDonald's food, met my expectations.

I like to do surveys to get buy 1 get 1 free sandwiches. You can't read the printout receipts. It's been more than a year so you can't fill out survey for code. Tell Medford to fix their printout for drive thru read more

I have to wait 15 minutes for just Big Mac sauce while cars having been passing through. Most of the time they can't even remember the right order and workers are stressed and it shows. read more

good but i think their ice cream machine should definitely get fixed. i went there with my kids for a ice cream cone but there was non there!! but their service was great and workers very nice too. read more

Hit or miss today placed order in parking lot. Breakfast sand and ice latte took 10 mins to deliver to car with no cars in line....drove away sandwich is what it is my latte was not again it was iced coffee which I do not like at mcds and no straw to drink read more

It's one of the few fast food places in the area to choose from. The menu is typical for all of the McDonalds. chicken McNuggets, Big Mac and fries. They have a large park by lot and are easy to locate in the area. The drive thru gets packed during peak times so plan accordingly. They have recently renovated their drive thru ordering posts which may assist with the traffic back up. Getting in and out of the lot can be a bit of a hassle. There is NOT a play area in this location so if your little one has their hopes on bouncing in the balls or playing in the play area this is not the location to go to. There is a pretty big dining area. This location is pretty clean can definitely use an update. The staff is friendly enough and when we visited during breakfast they made an exception and cooked some chicken nuggets for my little guy. read more

I ordered two things and it took 20 minutes. Also they said free cookies and no free cookies were given out. The manager man was bad with customers and treated us badly. read more

McDonald's - No cookies - Fast Food Near Me - Medford, New Jersey

Manager needs to be retrained all he does is yell at people and eat food in the back. Especially kids. When there is a group of kids there when he isn't there, there is no problem. But when this dude is here he kicks them out. Today there was a group of kids there waiting in line and so I watched the whole thing. His fatass starts yelling at them for waiting in line and messing with each other when he tells them off for being disrupting. Keep in mind they were first in line with a long line behind them and it had already been 5 minutes of them waiting to get their food. After he tells them if they start making a fuss they will be kicked out. their other friends are waiting at the table for them as well. Then he kicks them out for talking in line not even 30 seconds after telling them to stop talking the first time. they weren't even yelling. They were literally just talking among themselves. Terrible dude needs to be replaced. I have been coming to this McDonald's for years and all the managers have been fine but this dude is not ok. read more

Visited five times since I lived about 8 minutes away. Have yet to experience one freaking experience where they don't forget my fries or my SANDWICH in my meal. I shouldn't have to check to see... but after previous failures, I should have... read more

My experience today ordering dinner was some of the worst service I've ever had. Our cashier said she would help us and then just walked away and when someone else came to finally help us and take our order she just stood next to her and we being very rude towards me and my mother and after our order was complete she walked away and went to talk to one of her employees and proceeded to call my mom and bitch. I don't think McDonald's itself is bad at all but the service me and my mom had today we horrible and I hope that lady gets fired For anyone's who's wondering the lady's name is Tara G read more

Nancy the manager needs to be retrained on how to speak to people. I order about 5 things in drive thru picked up my food and realized two things were missing so I went and parked immediately and walked the bag in with the receipt. Nancy was at the counter and pointed at me and said are you missing one item and I said no I'm missing two and showed her my bag and receipt. To which she responds "well I packed the bag so I know it was in there". So she accused me of stealing more food then what I paid for. I told her she could walk with me and check my car since she thinks I'm lying to her, but she just walked away. Needless to say it was just a simple mistake which I wasn't to bothered over, but being accused of lying to steal was enough so I think Nancy should either be retrained or learn to own up to her mistakes. Was just getting the items I paid for that I didn't receive. Guess that's not allowed any more ‍ read more

Always a bit understaffed and in need of a good cleaning or just wipe off your tables and flat surfaces. Staff is rushed and usually not friendly. I put I want to eat in and always get it in a bag. I prefer to customize my orders so they are fresher. Fries without salt. Double cheeseburger without ketchup and extra pickles, etc. Sometimes if you order fries as is, they are old and beyond their time. Hate to always send my fries back and ask for them to be filled rather than half full. I would not order and pay for a Large fry if I wanted a small fry. Use kiosk and get a free chocolate chip cookie. Nice. WiFi stinks so get your McDonald's app up and ready before you enter the store to take advantage of deals. Sometimes it says you can't use deal because you already used one. I just walked into your store, how could that be possible? That is frustrating. And one newish female manager, she says tough I cannot help you or she gets argumentative. What? Not appreciated. No need to tell me I screwed up using your kiosk when the same thing happened to her as well. Yet no apologies and no deals from app. Yes, I am a true McDonalds fan so this write up hurts quite a bit. Hope owner and management reads their reviews and steps up their deficits. read more

This is a great McDonald's. One of the few good once I have ever visited!!!!! They get super busy but it's clear they are all working hard, and trying to help guest. Food is always hot and great. read more

This McD's went from being the worst in the area to the best in the area after their major renovation last year. While I am a fan of the electronic kiosks, I'm a bigger fan of the roominess and cleanliness since the upgrade. read more

I went to this McDonald's location a lot as a kid and always had a good time. Went back recently and they're still doing well. The food is standard McDonald's fare, but the location and building are quite nice. C read more

Every time I go here they messed up my order in some manner. The inside needs a Make over badly. The only thing really worth eating is the breakfast read more

Check your orders before you pull away. And make sure you're getting everything you PAID FOR. I had to go back around the drive through even after telling them I ordered and paid for an item they didn't give me while I was being handed my food. Had to wait in the line all over again. All for them to realize that I did pay for it. They just don't look at the orders correctly ! Come on kids, get it together ! read more

Super slow drive through. Fifteen minutes in line. What the hell? Get your act together.

I love this Mcdonalds. People are dope, food is dope. Convenient location. And the shamrock shake is still available .