I would never recommend this mcdonalds to anyone! I've picked up Uber orders from there and the workers have a very nasty attitude. When I ordered food for myself and my kids here, the wait was excessive and then I asked for a refill (bc customers can not get their own drinks now) and the eoman looked at me, didn't take my cup to refill but came back with a half filled cup of sweet tea with no ice or a new straw. the service just sucks and the workers will make sure you feel mistreated, they actually go out of there way to be nasty. read more

So I went here w my bros my grandma and grandpa and we ordered 3 cheeseburgers only cheese and drinks and fries and they gave my bro a hamburger with everything on it and the other burgers and there was cheese plus everything. This place sucks. My grandpa asked for another burger with just cheese and burger and no cheese. Holy moly this is annoying. Then he went back and finally got it and the cheese wasn't melted and same with my bros. Their service sucks and the staff don't sneak English. The burgers are paper thin along with pickles. The place is weird there's no refil stations and a small play place don't go here. read more

McDonald's - This is a cheeseburger w no cheese - Fast Food Near Me - Medford, New York

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Just got lunch as this location. My 10 piece nugget had a whopping 8 pieces in it. The guy at the window gave me my food and wished me a good day. Problem is he didn't give me my drink. Came back to the window with an attitude bc I'm still sitting there, after being told I didn't have my drink he says "what did you get?" Dude...aren't you supposed to know this? Anywho...got all the way home and here's my large fry....guess he got hungry on the 2 step journey to the window from the fry pit. read more

McDonald's - Fast Food Near Me - Medford, New York

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This is the worst McDonald's on Long Island! Do not recommend going there. Staff is very unpleasant and act like you are bothering them when you go. No napkins and no sauce when I ordered. I asked for sauce they said it was in the bag and it wasn't there. Horrible experience! read more

There are more occasions where the order is short of what was originally ordered. If I took a percentage, I would say 25% of the time it will be incorrect. If i was a betting man, I would win more at McDonalds messing up than the money I would make in Vegas. Instead of looking at one screen they should have bays where there is a screen above which dictates the order. When they put it in the bag, they can match it up. Something has to be done. I know many customers looks into the bags and see if they have everything. Obviously, there are problems. read more

Absolutely disgusting. They have some janky un-licensed company digging up their parking lot sending a literal storm of dust into the establishments windows. Got my food and confirmed dust on my wrapping. Not to mention inside if my car. Will not be going back to this place. read more

Dear MR KAUFMAN , A 25 minute egg McMuffin is way too long . Terrible service . Absolutely NO coordination. No one to expedite orders ...!!! I left without my food . This establishment I will never come back . 8 orders in process , and 12 waiting . My order # was 252 . On Nov 24th . Nothing but dissatisfaction by many consumers. NO STARS FOR YOU . Goodbye read more

This was a big Mac. Absolutely horrible. I will not eat this or the fries. Expecting a complete refund when I bring it pack to them tomorrow. This is the worst location. Lazy workers and managers are even worse! Little background info any manager that has ever been demoted gets reassigned to gateway read more

McDonald's - This is a big Mac absolutely horrible. This is the worst location! Not the first time. Will not be eating this - Fast Food Near Me - Medford, New York

I don't recommend this McDonalds. I ordered my food and I asked the worker for some sauce. When I asked she said aggressively "It's already in the bag!" I left and went to my car and checked the bag and there was no sauce. I went back in the McDonalds and was calling for a worker for 10 minutes! The manager looked at me 3 times and just ignored me! They also left out 4 items from my order. read more

Honestly never eat here. I asked for a coffee with 12 shot, small, with 5 pump vanilla, 7 pump caramel, 4 Splenda, and I got 6 shots, small, with NO vanilla and 2 caramel, and 1 Splenda. It pisses me off how long it took too. JUST GIVE ME MY GOD DAMNED COFFEE. This is the most terrible service i've seen. Plus, the perosn taking my order was literally deaf, as I also asked for a quarter pounder, with ketchup, no lettuce, no patty, extra tomatos, no pickles, mayo added onto it, and bacon added onto it. I got it with a patty, with ketchup, no lettuce, regular tomatos, pickles, no mayo, and bacon. Unacceptable. read more

One of the largest sets of arches in these parts (see pic). A true beacon, to some. read more

McDonald's - a mcdonald's sign in front of a mcdonald's restaurant - Fast Food Near Me - Medford, New York

Staff messed up my order on multiple occasions acted very confused over an order of two bacon egg and cheese McMuffins always an issue. Annoying read more

Well. Stop for a breakfast to go, on my way on vacation. We ordered our food. When we went to pay they asked if we have cash because their card machine is off line. Had to gwt out cash. Next we got our food n drinks. The oj was so warm. We told the girl about it. Seen her from the window putting the ice in. Wasnt happy with this McDonalds. Wont be going back to this location again. Like where is the manager? read more

Worst McDonalds ever! I just drove thru quick for an iced coffee and an apple pie. I asked for coffee the way I always get it. Extra ice, extra cream, 2 Splenda. I got the coffee and it was a cup of cream with a splash of coffee. I get it. I did ask for extra cream. Rather than be ignorant and let the people behind me have to wait, I pulled to the side and walked in. I very politely asked if they can please dump a little out and add some more coffee. To which the guy responded "well you did ask for extra cream". I then got it back and not only was it still no coffee but there was coffee all over the outside of the cup. The associates were already mumbling so instead of getting into it I walked to grab a napkin to wipe it off. The minute I grabbed a napkin, a lady manager who was walking over to a table where a guy was sitting with a computer said "sir the dining room is closed". I have an iced coffee in my hand and I'm reaching for a napkin because your associates were clueless. Did it look like I was sitting down to eat? Instead of worrying about me grabbing a napkin, you should be worried about the 3 associates I counted that weren't wearing masks. The board of health will be notified. Rude people and definitely not safe through COVID! read more

McDonald's - That's the iced coffee after more was added. - Fast Food Near Me - Medford, New York

Happy to report they have since then, the changes necessary to their equipment , in order to provide a safe environment for kids thank you

The foods not terrible but the past three times I have went they have forgot multiple things each time

Son had me take him there after wrestling match.he order some chicken nuggets which were undercooked and made him sick and he was throwing up, he lost like five pounds so he actually made his weight class for the next match which I guess is the bright side. read more

Staff absolutely lame and pathetic...Placed a order of three simple items and was told by some jerk off at the second window the order wasn't ready !!!! I was instructed to pull over to the side making me feel like I had just ordered the entire menu....I waited a total 15 minutes for one of McDonald's finest to hand me my iced coffee , a vanilla late and a hash brown. I will never use this McDonald's again !!!! read more

I do not recommend this place. My friend ordered a smoothie and 20 minutes later it had not arrived at our table. so he went to the front counter to ask what was taking so long and showed the cashier the receipt. the cashier then accused us of lying and would not give us the smoothie that we had ordered. we told her that we had not received the smoothie but she insisted that it had been delivered to our table (which it had not). i am very unhappy with the service here. read more

love this dish, kids love it, husband loves it we have a happy family here. im mclovin it.

Go through the DT weekly to get Lunch for my staff, overall quality during the day is very good, it is to be desired at night. However accuracy struggles, again today I was missing a sandwich and a fry. read more

This is the cleanest McDonald's I have ever been to. The employees are SUPER nice, respectful, and helpful!!! After we placed our order, they gave us a number tag to place on our table and THEY BROUGHT OUR FOOD TO US, with all the condiments and supplies we needed. I don't think I've ever seen a McDonald's operate this way! My 4 year old told me she wanted ice cream, and an employee cleaning the table next to us, said, "oh the happy meal comes with ice cream." I was shocked, and even more shocked when she BROUGHT THE ICE CREAM to my little girl and we didn't even have to ask!!!! My daughter played for hours with the other kids and came out at one point and said "I AM HAVING SO MUCH FUN!" We will be visiting here a lot more often! read more

Was here a couple of weeks ago for a late bite to eat. Order a meal minus the cheese and they made me wait in the holding spot 2. Got my order after 10 minutes of waiting and then drove home. Checked order only to find it had cheese despite the grill slip saying otherwise. Spoke to manager on phone, she said she would send me a card for a free meal next time and took down my information. To this day I have not received the card for a free meal. read more

Really going down hill. The new order yourself system is horrible with too many different menus to navigate and the touch screen is not very responsive. You can't pay cash so you have to go to someone at a register anyway. The food takes longer because they bring it too you but you still have to get your own drink and ketchup and napkins so I don't see the point. On top of that they ran out of chicken tenders for who knows how long. HORRIBLE HORRIBLE McHorrible. read more

The food was the same as always, the shift is usually slow in the night and you have to wait rather a lot of time in the drive tru just to get your orther and sometimes get confused since there is no orther in the drive thru of who goea next or what, basically just tell them what you ask for and get match with the order. They don't put any sauce, ketchup or salt in the bag so ask for them before you leave and really check your order. It really sucka having to drive back home and have chicken nuggets when you asked for a Big Mac and gor less than what you paid for. Now for the service inside it was great. They where fast specially in the mornings they attended me in front of the cashier asked what I wanted and quickly selected everything and charged me. They provided me with a table number, they delivered the food to my table wich was pretty darn awsome I felt like I was in a real restaurant despise knowing I was in a Mcdonalds they doble check if everything was alright and even bring me a refill at the table with ketchup and salt as I've ask for. They treated me really well and I quite enjoyed eating at the McDonald's istead of using the drive by. read more

terrible self ordering service, and i couldn't even pay with my card because apparently their card machine didn't work. I am very disappointed. read more

Go here almost everyday for an egg mc muffin and hash brown. Good food. Staff is friendly and knowledgble. The drive through lady is always so nice always compliment her on her great hair....one thing ill say with ALL mcdonalds ...they need to be more leinent on their sauces. Im a dunker and like a few sweet and sours lol read more

This has been my go to McDonald's for basically all my life. Recently I've been completely disgusted with the service and food being served. Few weeks back I had went in the morning around 8 am. Ordered their hotcakes and sausage platter for my son before school and a sausage biscuit with added cheese for myself. Now they did repeat my order to me at least 5 times before I had left both windows. I get home, there is no sausage with the hot cakes. Also, they charge me for the egg Biscuit and cheese which is $3 more in price than what I ordered, they also forgot to put my cheese on it. So I called because really? It's not a hard order. Didn't want a hand out I was just looking out for other rushing moms that morning. Now today, just now. I ordered the same exact thing. Simple enough. I added 3 hash browns. I get home. These hash browns were still frozen!!!! How disgusting!!!! Cmon staff you are getting paid close to what i get paid to be a cardiac nurse. There is no excuse!!! It's disgusting and you should be ashamed. read more

Moms do not go to family night here on Friday nights especially if you have boys. They have a women manager that has 0 tolerance for our boys playing long in the play area, she lied and made up a storie of how my son attacked a few kids in the head, I asked all the kids in the zone what happened they said no one hit them, and no one tackled them, i new it but I made sure , then the manager plays games with the free refills by telling moms they have to throw out the empty drinks while the kids play and parents must only watch the kids inside with out the refill cups or uneaten food, if moms sit and eat and watch at a near window while there kids play in the zone ,she comes yelling at the moms that were not supervising our kids, also they give the kids balloons and yell at them when they play with the balloons in the play area. They need to get higher ups in here and have a policy that supports moms eating enjoying watching the kids play , not a McDonald's cop who yells to throw out your refills, ordering us around and at last they need to give out balloons at the end of the visit , because yelling at 6 kids with balloons is not supporting a nice day out at Famiky night from hell. -soccer mom who will take her weekly money with managers who support the business they work for not destroy it. read more

I ordered food from first window and asked for receipt, girl told me to get it from second window. Got my food from second window ,no receipt again. I asked for receipt she told me i should of gotten it from first window.Girl at first window showed girl at second window receipts are right there. Girl at second window picked up a ball of 100 receipts stuck together and said she didnt know which was mine. Apparently she never gave anyone a receipt. Manager comes over and said he doesnt know how to give me another receipt. So he told me to pull over and he would go through the spaghetti of receipts that no customers received to give me mine. I waited 10 minutes nobody came out with receipts.Now im out a $10 receipt which i needed for proof for the Kaufman Enterprises Customer Appreciation Rebate Program. These paople want $15 hour.This place is incompetent and should be replaced with automated machines. read more

I have had a number of issues with this branch, which seems to be a trend. They have gotten my order wrong countless times, Given me other people's food, and actually gave me the wrong change and had to recount the drawer once. Today they sold me a cup that had the monopoly pieces stolen. Should have taken a hint by now and gone to the one in Patchogue, where I have never had any issues. read more