Brandi is the best worker ever to work for McDonald! Food is mid but great spot to be!

Always stop in here for a coffee when traveling to the turnpike. This time I ordered a Carmel coffee. The girl was correct in clarifying an iced Carmel or hot. My hot was presented in a cute pumpkin colored cup. Hubby is collecting the large plastic cups that have pictures and names of the Browns players. This time he received Myles Garrett. Neat. Always friendly service. read more

McDonald's - a cup of coffee on a car seat - Fast Food Near Me - Mantua, Ohio

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Always slow. Always ripping us off in fries. But always friendly. Issue. Tuesday 11/2 husband and I went thru for lunch. I started having intestinal issues that night. My husband started the next day. It is now Thursday and we both are still having issues. This is the only thing we both ate from. Just beware. read more

Always had issues now more then ever , could be a gold mine if ran well. Why have a fast food place if you can't service food fast!

This is the dirtiest McDonalds I have ever seen. My wife Brought it to the attention of one of the employees and I quote "the manager is not here "that is not my responsibility". You have got to be kidding me. The bathroom was filthy also. Will NEVER BE BACK TO THIS LOCATION. absolutely disgusting. As we were leaving 6 people standing behind counter doing absolutely nothing read more

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I ordered a filet-o-fish and received a mcchicken with cheese and tarter sauce??? It was very odd and disappointing. read more

McDonald's - a chicken sandwich with cheese and onions - Fast Food Near Me - Mantua, Ohio

Got told to hold on twice. Herd employees fighting in the background then got told sorry we can't help anyone now while there were two cars that had gone in front of waiting for their food. This was at 3 in the afternoon... read more

We waited for 20 mins in the drive thru, two hungry little girls in the car excited about McDonald's as a reward for being good all day... we pull up to the window ask what we would like... then wait a minute come back to me and say sorry we are closed... can't even take care of the people waiting in line... I understand you have to close but people that have been waiting for 20 plus minutes... well anyway they found out yesterday day they like Wendy's better now and they have an ice cream machine that always works read more

McDonald's - two young girls sitting in the back of a car - Fast Food Near Me - Mantua, Ohio

Well to start i walked in to the floors being so so so slipper, i almost fell! Anyways i went to do order and the kisok was working hasn't been working for week. With how many times i've gone there and there hasn't been atleast one thing not working or not available. So after i tried multiple times to work it i went up to the register and of course nobody was up there. I sat waiting patiently for almost 15 minutes, and when someone comes over they were the only there that was being kind saying i could order. Then her manager comes over and yells "breakfast time is over ended two minutes ago". Id been wait very patiently and couldn't even get what i wanted. I don't know why this is the only place that ends breckfes early. Very disgusting and disapointed. read more

Full of kids that don't care . Shake machine is always down . Poor management! Why is it that Arby's shake machine always works !

I think the coffee was a week old. Ugh!!! Just driving they do no refund. Yuk. Watch out for this place.

Could there be a perfect McDonald's?? If so, this one - of the hundreds I've ever been to throughout half the country and abroad, from little kiosks in bigger stores to two-story stand alone restaurants - this would be it! What's supposed to be crispy, is crispy (i.e. fries, hash browns). What's supposed to be warm and soft, is warm and soft (i.e. burgers, McMuffins). What's supposed to be cold & sweet, is cold & sweet (i.e. sweet tea). I think they follow the McDonald's recipes exactly the way their supposed to be cooked - at least every time we've eaten their food! And this store's staff is always so friendly, respectful, and courteous. Always with a smile. Our dog even knows this McDonald's and gets excited when we pull in because they always give him a treat at the drive-thru window! Nice touch. This store is very much 180-degrees opposite of your typical Cleveland area, inner city ghetto McDonald's with those apethetic "Pop Copy" employees working there. (If you don't get the latter reference, search YouTube for Chapelle and Pop Copy - it's actually quite amusing... when you aren't actually dealing with them in real life!) My ONLY complaint (other than being in the dinky 25 MPH revenue-collector "cops" mispronounced town of Man-ah-way) is that they aren't 24 hrs. Cause I'm hungry after driving all night on I-80, hommes!! Bottom line is: I'm lovin' it! read more

Service here is always great so no objections there the problem is there's some lady that came in obviously think she owns a place and probably does and she has silver and colored blue hair heavily dyed and the way she talk to the employees in front of the customers was ridiculous I'm very disappointed she had no right to chew out the lady who is running the cash register In front of the customers and also I noticed when she walked into the back she didn't bother to do anything. like wash her hands from coming in off the street read more

Consistently nice, pleasant service. Gets your order right. Sometimes slow. Menu is generic McD. Worth a stop if you got that McD craving. Especially good for breakfast. read more

I went there for a simple lemonade. They told us they didn't have lemonade so I asked for fruit punch no ice. It took him a while for a simple fruit punch no ice. He opened the window and said "sorry I keep putting ice in it, is it ok? Because I had to wait for 5 mins I said ok. The drink had no flavor and it tasted just like ice. I went inside later to do it myself because I personally don't like ice. And all the doors were locked while there were still customers. The customers looked at me and started saying cuss words. Employees looked at me while the store was visibly not closed. NEVER GOING HERE AGAIN!!! read more

From giving customers the wrong dipping sauces (or forgetting to bag them altogether) to not putting the correct amount of ordered and purchased food in the bag, the McDonald's in Mantua, Ohio is the most consistently bad fast food experience I've ever had. For instance, today I ordered (and paid for) Double Cheeseburgers, but received McDoubles instead. To add insult to injury, I ordered a Double Cheeseburger with only ketchup, but received one (a McDouble) with just pickles. Oh, and there were no dipping sauces for the McNuggets I ordered. Now, one may think that today's misadventure was just an outlier in an otherwise reputable fast food establishment (mistakes happen from time to time), but that simply is not the case. Mistakes like this tend to happen more times than not, with a 30% success rate rate over the last 10 personal visits. In fact, most people I know who frequent that restaurant say pretty much the same thing. How does a business like that, with such a horrible local reputation, stay in business? (Answer: It's the only fast food joint in town). read more

Ive lived in this town for 16 years. Despite the recent facelift, the ice cream machine is still "broken". What gives???

The food given to my friends and I was quite needed, however my friends asked for Big Macs and received quarter pounders. This, combining with how my friend asked for a hamburger and received a cheeseburger lead to the conclusion that this McDonald's has subpar service. The women working the register was quite rude to us, going as far to shush us and order us to be quiet as we casually conversed in line. She is no Josh W that is for certain read more

The floor were dirty with no rush or lines, 3 employees chatting up a storm about how much liquor they drank the previous night.

This McDonalds used to be one of the best around - always fresh food, hot and delicious. In fact, most of the times I drove past as it was one of the only "good McDonalds" in a sea of mediocre fast food places. Unfortunately, the years have not treated this establishment well. Noticed that the quality was going down over the past few years culminating in a terrible experience this past weekend. Went to drive through, told to park in waiting spot and then waited 10 minutes only to have the order brought to the car incomplete. Then, waited another five minutes for the rest of the stuff - drove away to find order wrong. Too bad, this used to be a good McDonalds . . . read more

I recently went to this McDonald's as I do frequently. I had a mobile coupon to scan, a young girl tried to scan it and it did not work, so a young man tried to scan it, it didn't work again. It was a Mcdouble for $1 normally $1.39. They would not honor the coupon, told me I had to pay full price. I said I will coupon price. The young man gave me a nasty look, waved for me to leave, then closed the drive thru window and turned his back on me. Extremely rude!!!! read more

The food is good but as McDonald's goes it is still McDonald's. You get what you pay for. They have forgotten items quite often. I think their burgers are garbage but love that grilled chicken bacon wrap. read more

Under scaled McDonald's, smaller than most, menu not as full as others but nice to have in a small town even if its fast food.

I feel deeply violated. The amount of emotions that arose from my experience at this chain restaurant is indescribable. First, the line was longer than a male adult film star's anatomy. The fact that there were no more two employees to help slay the crowd of hungry and distressed customers was completely unacceptable. However, the absolute worst part about this whole experience was that the ice cream machine was smashed. The time read 11:54 and 33 seconds in the evening and I was on a late night dairy craving. Do you mean to tell me that my needs cannot be satisfied at this hour? ACTUAL tears from MY body hit the floor. And, unfortunately for my friend, THEY WERE OUT OF ARGUABLY FAKE DEEP FRIED CHICKEN BODY PARTS. That strangely delicious fake meat product is what they're known for! Their ice cream machine was already smashed but now I have to deal with the lack of chicken product! So disrespectful. This McDonald's gives me complete and utter disgust and I didn't even get to eat the food. You best believe I will retuning to this Mcdonald's in the Montua, Ohio area. Please close this McDonald's and fire Nancy because she was the one who smashed the ice cream machine. Thanks! read more