Sorry but not sorry. Staff seems like they care but the establishment itself should be shut down. One drive-thru lane; 30 minutes to get to the front. Food undercooked; people loitering around staring at you. Credit card machines not working. Only come here if you have to .. and since they close early due to all the recent robberies.. you most likely don't have to. read more

It's McDonald's, so truly what can we expect? Having said that, they honor the app discounts, don't listen when asked for regular and not spicy chicken sando and gave unfresh fries. Other than that, Service was ok and I won't be back. read more

Horrible service we got sausage biscuits with turkey and some that were normal pork they didn't label them differently and manager or whatever she was had a attitude read more

I have been to this McDonald's lots of times, one time I came in the night, the lights were literally for sum reason??? And the things I have seen at this McDonald's, there was school fights, and just people complaining, the foods is pretty good, and the service is pretty good sometimes they forget my food but it's okay ig! The cleaning lady is nice, read more

THEY NEVER GIVE YOU SAUCE WHEN YOU ORDER!!! I AM SO TIRED OF THIS SH**!!!! Im going to complain to corporate because this is about the 10th time this has Happened and every time i add the sauce to my meal they STILL DONT PUT IT IN THE BAG!! Wtf is so hard? read more

McDonald's - 10 pc. Chicken McNuggets Meal with NO SAUCE!!!! Who eats dry nuggets?! Just annoying af and slow - Fast Food Near Me - Los Angeles, California

Today I order breakfast at 10:28 am for pick up I arrived to the drive through to tell them my code JM39 to tell me they're not serving breakfast anymore it's not my fault they're busy and I was stuck in the drive through for 16 min just to tell me I'll get a refund why didn't they made the order earlier and to top it off I left the drive way and someone hit me you guys need to be more on top of things never going back there and I need my refund back read more

Trash customer service every time I come here there is something wrong with the order. I will no longer give my money to a businesslike this

This place has rats inside it. I worked here for about a week and saw them one day. Don't eat here. The service is also terrible. Whenever we had customers order service to their table in the app I was told to just call it out for counter pick up. read more

I ordered through ubereats last night and first off. My fries were so cold and hard I didn't even finish them I threw them away . And I ordered a large caramel frappe and I got two slushies instead. I didn't receive ANY sauces for my nuggets either. No one contacted me from the store to let me know that nothing was available so it was a waste of my money . read more

they suck at making food.i would never come here!!! i dont recommend stay away from here.tehy dont give u sauce and they gave me small fries instead of to extra small kids fries.like i said dont come here. read more

This is the single worst parking lot in the history of mankind. Before the pandemic it isn't any better. For instance, there's two entrances, both in opposite ends of the lot. One is almost always closed, while the other has the gate shut by 9 pm. You literally would have to drive the wrong way just to enter and by that time the only thing open in the lot is the McDonald's. Whoever owns this McDonald's is not very smart. Considering the fact that McDonald's is the largest grossing franchise and the single busiest business in the parking lot, one would think that they'd have some greater influence over the lot and the gates. I've passed up this place just because of that inconvenience and my grievance isn't all that petty. Just think of it like this. You see the Golden Arches but can't make it to the window without an obstacle course. On another note, I've never had much of an issue with the service or food here. I think a lot of the issues with the fast food industry would be human error or turnover. That's to be expected. However from seeing this places reviews I've seen a lot of negative things about this place. I'll give it a three only because I'd rather want to help this place than see it get worst. Fix the gate issue. And don't let your workers claim they shut down the system so they only accept cash and just pocket it. I know the game. I only come here for convenience in proximity and it's rather inconvenient, nonetheless. I give it a three. One for food. Two for the yellow sign. Three for 6:30 A.M. coffee during the pandemic. That's good enough for me. read more

McDonald's - Corona Coffee - Fast Food Near Me - Los Angeles, California

I went to the drive-through and ordered 2 hamburger-only ketchup, 1 regular hamburger, 1 Big Mac, 1 large hot chocolate, 1 large mocha frappe, and 4 water cups. Unfortunately, 1 hamburger was not added to my order. I asked the guy at the second window if he could charge me. Jocelyn the manager at that time told the guy that I couldn't, the manager was so rude! That wasn't my fault that I had 1 burger missing, and then the manager asked me to go around back to the drive-through to order 1 hamburger. Instead of resolving the problem charging me with 1 hamburger! All staff at the drive-through were not very helpful, also. The 4 water cups I asked, for had no water only ice! Unbelievable! The manager was so rude! There are no customer relations! Jocelyn is not a people person! Should have a positive attitude and not be rude with problem-solving to not escalate the situation! I was so mad because I have 4 kids with me, we waited for so long at the drive-through! Then add 1 hamburger! They can't do anything! They want me to go back in the line and wait! The point is not my fault why is not added to my order! Very rude! Unacceptable! This should have no star! read more

I order an iced caramel coffee here and they never fail to meet my expectations. I came here today after a doctor visit and ordered my brother a cheeseburger combo with a large drink and fries, my boyfriend got the 10 pc meal with two Mchicken's. We noticed they forgot the 2 Mchickens and the one Large Fry, we went back and let them know and they didn't fail to accommodate us and they had no problem with giving it to us: they didn't even ask to see the receipt which I admire because it gives a sense of doubt. The Guy at the second window gave us an EXTRA LARGE FRY for the trouble and gave us the two mchickens and two large fries ! I really appreciate the gesture. It shows that they care about their customers. This McDonald's is definitely way better then 19000 Slauson Ave. Thank You Guys ! read more

DO NOT GO HERE UNLESS YOU WANT YOUR TOOTH TO FALL!!! I almost broke my tooth of LITERALLY for just biting on a freaking fry! I am not even joking when I say that my tooth is hurting so badly I'm just hoping nothing happens to my tooth and also please fix your employer's customer service and cooks it's no wonder this place barely has 1 star. read more

McDonald's - How to lose a tooth by eating Fries - Fast Food Near Me - Los Angeles, California

5-5-23 lobby didn't open until 8am rude manager wait time was over 10 minutes even thru mobile app

The managers are unprofessional and seriously rude, lacking customer satisfaction and overall bad as managers. Instead of the managers doing their job help to get orders out as fast as they can they are being on their phones showing off pictures waisting company time and making people waist their time and money there. They need to either get people who would do their jobs correctly or should go home instead of showing up to work if they want to just play around and not doing what they get paid for. Seriously if you want to go there then just make sure they don't keep past your order or else they won't be helpful at all. Being rude is what they best at. Also the managers and staff that don't want to work then go to a job that you can slack off instead of waist everyone's time read more

Arrived to this location at 10:20pm .Drove to the speaker to order no answer from workers.I waited about 5 minutes,said hello and no reply.Not even to let me know they were not taking anymore orders .Maps says location closes at 11:00pm.Ended up leaving no one ever let me know that they closed early today even tho website says something else.Only giving 1 star because I can not post my review without any stars !!! read more

Somebody call the health department or something I got a sweet tea and didn't drink it till I got home and i literally was gagging and almost threw up it had some sort of mold or mildew taste very disgusting and someone could get sick read more

McDonald's - Sweet Iced Tea - Fast Food Near Me - Los Angeles, California

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They always forget something, this time they forgot my son apple slices and fries, this is the closest McDonald's and I go there probably 5 times a month and they always got to forget one thing read more

McDonald's - This al he got, because they forgot the apple slices and fries - Fast Food Near Me - Los Angeles, California

I love this Mc Donald's:) I literally go to this one only lol they so cool. I actually think the managers cool as ice. The staff cool they have a clean vibe. I don't really do reviews for fast food but this Mc Donald's is top tier read more

Definitely lacks quality. I've moved from Inglewood over to this area and I'm just amazed at the different of the food quality.

This was the first and only time I'll be going here. I told them at the speaker that I had two mobile orders and was not asked for my codes and then held up the drive thru because the orders weren't pulled up AND paid for my FREE fish filet, thinking it was for another order, and when I asked the manager, she gave me attitude and refused to give me a refund. She even made the girl from the back come up to talk to me, and she lied to me saying that no error message or anything popped up saying my deal was invalid, and I know she lied because I've been with McDonalds for 3 years and know that it doesn't just take a coupon off without giving any form of an error message. This was a joke and I'm calling and complaining to the store manager about it because that was all 1) preventable, 2) irritating, and 3) just flat out ridiculous. Do your job and do it right. read more

30 minutes for curbside pickup, told the manager, her response wait your food is going to come out just wait with an attitude, store manager should show her some manners and how to do her job. read more

I was enjoying my soda. Until I opened the cap and seen this dam ant squished on the side of my drink very unsanitary disappointed be more aware of what your giving out to customers read more

McDonald's - Squished ant in soda cup - Fast Food Near Me - Los Angeles, California

They tryed to scam me by not giving me every thing I ordered the food here is not that great.

They always take a long time at drive thru even when there isn't a lot of people in line in lobby or in drive thru!! They are the worst

This Mc Donald's SUCKS! They literally charge for everything and it's not even reasonable lol I asked for extra pickles and onions on my cheeseburgers and they charged me an extra dollar each for the pickles and onions. They charged me $1 for two extra slices of pickles lmao! Wth ..I don't mind paying but at least .25cent a pickle slice not 50 xD the western and slauson or central and slauson don't charge extra. So stupid lol read more

I'm only speaking for myself when I say that I have low expectations of quality service at McDonalds. I'm always pleasant when they get everything right, but never shocked or angry when things are wrong. This McDonalds got my entire order wrong. I ordered a ceaser salad with grilled chicken and light Italian dressing on the side and a hi-c with no ice. I received a salad with tons of bacon bits, ranch dressing and a hi-c with ice. I wasn't mad because I don't expect much from McDonalds plus it was a free meal. read more

McDonald's - The salad they gave me. WRONG, might I add. - Fast Food Near Me - Los Angeles, California

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Worse McDonald's I've ever been to !!! First of all I waited about 40 mins In the drive thru got to the window to get my order .. my oatmeal order had no raisins or apple slices , I was missing my straws . Once I tasted my hot coffee it tasted like shit and my oatmeal was sooo dry all I can say dryer than this review ! I've never been so disappointed . This McDonald's should just shut down . read more

Worst drive thru customer service ever....no manners at all...and they don't wanna give you more than 1 ketchup Omg just the worst McDonald's I've ever been too read more

Definitely the worst McDonalds. How can a manager be so rude?! First I got a burger that had a HUGE THICK piece of hair stuck though it, one of the workers wants to tell me "there was no girls in the kitchen today". Then I had ordered about 4 meals and a kids meal and the manager tosses one bag and says " 10 more bags coming" being sarcastic as if we can't hear. Seriously get it together read more

McDonald's - Disgusting - Fast Food Near Me - Los Angeles, California

Wanted to do the 2 for $6 mcrib. Told they where soldout, eventhough they where handing one to a customer who's order was ready. I was told by someone in the restaurant that the manager doesn't allow the "special" sales because they lose money, and this not a franchise location. read more

They're service is just terrible overall. Needs new management and employees. Far too slow with taking orders. Shouldn't have to wait almost 30 minutes for drive thru. Hence the name DRIVE-THRU. Then dont even get my order correct. Then ordering on delivery app is no better. You dont even get to select a soda on combo meals. Instead you charge extra for every other drink you serve and want me to purchase the soda separately. Just straight bonkers, totally unacceptable, you dont charge extra for soda when ordering a combo in store so why do it on the app. Straight thieves and terrible service. read more

Small and okay customer service. Fast drive thru. They sometimes have good deals. They need to have fountains drink out in the lobby. read more

If I could give negative 5 I would. First of all their prices are too high. Then how do I wait 20 mins for a practically empty McDonald's to give me cold and WRONG stuff!!!!! Then I ask for my money back and they give me a bunch of 1s and pennies. Wtf!!!! Never again. Whoever owns this McDonald needs to retrain their staff!!!!! read more

The best they gave us all the sauces and foxes order at the window! So fast and again gave extra sauces!!! Great experience for a drink Friday night ! Thank you guys!!!!!!!!!!! Sweet and sour** read more

This place is wack... The management is garbage, how the fuck you run out of cups or napkins, or lids..??? Lack of inventory.. I tried to buy a combo the lady told me we don't have lids for our cups.. Wtf... This place is not the best place read more

I've been to this McDonald's a few times since it's across the street from one of my work sites. It's right on the corner of slauson and vermont. It's pretty easy to get to. The only issue I have with this place is that they are very inconsistent and stingy. A few times after leaving the drive thru, I've noticed that something was missing from my bag. Once, my fries, another time ketchup and today, they didn't add the sugar to my coffee... Sucks to drink bitter coffee. On another occasion, the woman at the window was giving me a hard time because I wanted an extra bbq sauce for my nuggets even though I offered to pay for it, also she only gave me one packet of ketchup and she got an attitude because I asked her for a couple more more. WTF?!? You would think it'd be coming out of their paycheck... I gotta say though, the customer service isn't always so bad. The girls that greeted me today were very nice and greeted me with a smile and a 'good morning'. Sooo, the moral of the story is always double check your bag and make sure you have everything before you drive away from this drive thru. read more

This is the most ridiculous facility. 28 minutes to get two coffees and two apple pies. Unbelievable.

Man the spacing on this McDonald's is horrible. Parking lot is too crowded and the lines are so unorganized. Takes a whole life time to get your order read more