It's opened 24/7, that's one of the bonuses of this place and it's located close to some bars and other late night ventures in Los Angeles. We were heading back from the Grayson and wanted a quick bite to eat. Ordered from the app for drive thru pick up. Not sure if it was on the worker's side or the food ordering speaker was messed up, the menu did look like an Eldritch horror, but we had to repeat our order code several times. We were told to go to the next window. We get to the next window and it's a window to the actual restaurant and not part of the kitchen. I have never seen this at a McDonald's before. Usually the first window is to pay or to get your receipt, second window is to get your order, and if it's super busy there's a small pull up area where they may walk out your food. But no, second window was just a window to the restaurant. We pulled up too far and instead of letting us just walk back and pick up the food, or just bring the food to us in the parking spot, I guess this is for safety of the workers since it was really late at night and there's transients around, but we had to just weirdly reverse and bring our car back into the drive thru line, much to the ire of the other customers. Not a great experience. Lady working there was also tapping her fingers and obviously very impatient. If you were a bit more clear with your instructions it wouldn't have led to this. Food and prices were cheap and normal, as of all the franchise locations. read more

I ordered through the McDonald's App and found it's faster than drive thru! They had it made correctly and all I had to do was to walk in, as they called my name. Something to watch out for however is the entrance to the inside must pass through the drive-thru line, with handrails preventing you to go any other way. There is a lot of parking for a store of this size and even has a single parking space for those that don't want door dings. Inside the store, there is not much dining room, so plan to take-out or eat fast, as it loads up pretty quickly. read more

McDonald's - Menu board - Burgers Near Me - Los Angeles, California

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Gave us the wrong drink and when I called the location for a refund or some type of reinbursement they hung up the phone on me as I was asking the question. Then got referred to another lady who could not speak english. Horrible customer service, no one could actually understand me, this is unbelievable as a huge chain. They could give me 4 butters, no straws, no muffin for my deluxe breakfast, messed up my drinks, and then also hung up on me. This is insanity to be hung up on by the actual employee I was asking help from. Do better Mcdonalds, never ordering for this location ever again. Get employees that can speak english or this locatjon is going out of business. read more

I usually come to this McDonald's since it's close to my work. Food is on par with other McDonald. Service is also about the same. Inside of the restaurant could be hit and miss. I see some people dosing off inside sometime. Personally I would not dine in here. read more

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I stopped in to use the restroom. I picked up an apple lattice pie for Hubby and a strawberry and cream cheese pie for myself. Added a large sweet tea. Good sweet tea is just hard to come by these days. This location is clean and they were working hard to take care of the customers. The lobby wasn't that big. The music playing was inviting. Kiosk's located right near the register so the crew can provide help if needed. Confidently located near downtown Los Angeles. read more

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NEVER has this location EVER gotten my order correct. Something as simple as hot cakes and sausage, and they forget my sausage.

This McDonald's was the worst thing I've ever been to. I'd never recommend coming here when going to the drive-through there was no one responding back for about 10 minutes. I drove to the second window, where he finally acknowledged me. I did a mobile order and I am in the reserve line currently for another 10 minutes probably gonna take longer for it to come out I'll give it about 30 minutes total. read more

I used to come to this place a lot when I was younger. I never had an issue until this very day. I ordered a 10 piece and a Mc chicken but instead they only gave me 8 nuggets!. The service was horrible I politely asked for some napkins but instead they refused to give it to me. But that wasn't the worst thing of all . Once I got my Mc chicken I found a RAT! Do not recommend coming here read more

Never in my lifetime would I see the day that McNOBAG McDonald's would be charging to put your food in a to go bag.What balls this place has. And the App does not notify that you need to pay for that bag. Never again.!!!!! BRING OUR OWN BAG! read more

McDonald's - They charge for bags if you order to go. - Burgers Near Me - Los Angeles, California

Terrible communication and subpar knowledge of the basics. This location hires anybody. They have no system here just cook and serve whoever they see. No one should wait over 20 minutes for an order that was places ahead of time. I asked the ignorant lady at the counter if any pick ups are ready and she said "NO" really loud then brought out the orders less than 30 seconds later. Idiotic read more

Love the food playground real nice for the kids mcflurry tasting real good stuff comes out the best of the best of there ice cream menu love mcrispy worst thing I can think about is that they got a lock on the restroom and that's it love you McDonald's you treat me well read more

Terrible experience I was trying to order my food and the guy on the mic was rude he kept telling me anything else over and over didn't even repeat my order. I asked how much and he said go to the second window. I went asked about the food there was a lady at the window I asked about my food she said yes I had 2 completely wrong sandwich's and didn't get the sauce I asked for. This review would be zero if I could leave it. read more

This place is a whole mess. They only ever have one screen and microphone that works and you never know which one is gonna work so you have a 50% chance of actually being able to order. Customer service isn't always the best, the girls tend to be so dismissive read more

Th wait is ridiculous. Been in the drive thru for an hour..... worst McDonald's ever. Open the damn lobby

Was standing by soda self dispense machine my friend gave me a little soda and they turned off the whole machine on us. Horrible atmosphere. Not bringing my business here again. read more

Love the burgers and service here. It's an affordable place with quick burgers and fries that taste great

They are fast, quick, the food was delicious. The ambiance was great. The service workers was awesome!

love mcdonalds.the food is so food and cant suggest the burgers enough. the sodas on tap are good and fresh

Morning shift was an all women staff and they were all so sweet!! Even my iced coffee tasted great :)!

Worst drive true experience waited to move from their speaker to 13 min and just to start the regular line with 5 just 5 cars 5 cars in front of me,,I'm still here 2 feet's away from starting point read more

McDonald's - So slow - Burgers Near Me - Los Angeles, California

This is the slowest McDonalds in the world. I've been here a few times and every time I think the last time was a one time situation but no, it's every single time. If you are trying to get a quick meal go anywhere else. read more

This is based only on the fact that the rude security guard was blocking the entrance to the McDonald's at 5:50 pm when it clearly states that the dining room area closes at 6:00 pm. First off why have service hours if you aren't going to honor them. Secondly, the security guard doesn't have to be rude or condescending when talking to customers. read more

McDonald's - Security guard blocking the entrance to go I. When it's 5:50 PM when it clearly states they closed the dining room area at 6:00 pm - Burgers Near Me - Los Angeles, California

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I needed to work on my laptop for a few hours while in DTLA, but all the coffee shops nearby didn't have easy parking. I came to McDonald's that is always guaranteed to have free wifi. While I was here, I saw them clean the tables and chairs multiple times. The space was always sanitized and my food was quick. I got the McRib ($4.99) before it ran out. To be honest, I don't get the hype for the McRib, but McDonald's is consistent. Since I used the app, I also got free fries, which I can't complain about. This location also has a security who was good about kicking someone out who was being suspicious. read more

McDonald's - McRib and Fries. - Burgers Near Me - Los Angeles, California

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DO NOT ORDER from here they are the worst mcdonalds ive ever been to. Fries are the coldest ive ever seen they might be from yesterday. I ordered nuggest, cheeseburgers, fries, etc. they gave me NO SAUCE! I put a note for how many sauces i want and now im just left eating dry ass nuggets. Im so mad. NEVER order from here. Oh and they didnt give me the mcflurry i paid for. Trying to get my money back now. read more

Love the burgers here. The food is so good and can't get enough. I'm loving it as they in the commercials

The service was honestly terrible the worker CRYSTAL was disrespectful the entire time. They charged us extra for a drink we did not ask for rather than explaining it to us nicely she was rude and offended us throughout the whole interaction. All we wanted was a happy meal for my niece and ended up leaving with the worst experience. read more

Beware!!! They charge.10 bag fee without your knowledge. Spoke to their manager she stated fee already on their computer system. Shame on this McDonald's for not letting the customer decide on this fee read more

worker was disrespectful and didn't give us a chance to order then when we did he yelled and didn't give us the order payment and told us to come to the window but the guy at the window was nice but the one working drive through was rude read more

Horrible, inside is not open, waited in line for over 30 mins in a fckn McDonald's drive thru! Unheard of for literally a mcdbl and a chicken sandwich. read more

My apologies to everyone behind us in the drive through line. I don't think any of us will ever forget this drive through experience. This happened a bit ago, and have been meaning to post this for a while now. A large group of us out went to Two Bit Circus and then a bar. Four of us were starving, and being late night McDonald's was our best option. There of course was a long line of cars. I was driving, my boyfriend in the passenger seat and three friends in the back. We knew what we wanted, should have been a super simple transaction...but this is what will forever live in infamy: Pull up to the Drive Through menu speaker box: McDonald's lady: "Can I take your order?" Me: "Yes, we'd like Two Big Mac meals with a Diet Coke, One Quarter Pounder with just fries, One 20 piece chicken nuggets meal a Diet Coke." Lady: "Ok, you have Two McCrispy chicken sandwiches, Quarter Pounder meal with a Diet Coke and a McDouble meal with a coke." Me: "No that's not right." "Two Big Mac meals with a Diet Coke, One Quarter Pounder with just fries, One 20 piece chicken nuggets meal a Diet Coke." Lady: " Two Big Mac meals, McCrispy chicken sandwich meal, and a McDouble meal with a Diet Coke." Me: "No." Repeats order slowly. Lady: Still not right, two more times. Others in the car: Laughing. Me: Trying to hold it together, gets bright idea to use their extensive menu number system - "We want Two 1A meals with a Diet Coke. One 1B with a side of fries. One 3A 20 piece meal with a Diet Coke." Lady: "One Big Mac with fries. One quarter pounder meal with a Diet Coke. Two Chicken Nugget 20 piece meals with Cokes." Me: Looking back at the now extra long line of cars. Laughing along with everyone in the car and thinking this has to be a prank right?? I'm going to pull up to the window and see Jimmy Kimmel or Jimmy Fallon, this can't be real. So I give the number system order again, reading it extra slow. Lady: Still not right. "Please pull up to the window and we can start over. Friend in the back: "They're going to spit in the food." We pull up, no Jimmy Kimmel, just a lady who looks like this is not her first time taking an order. Me: Repeats order slowly. Lady: Still gets it wrong. "I'm going to have my manager help you out." Me: "Thank you" Everyone in the car including me: Crying laughing. Me: Thinking is must be where someone comes out saying we're being pranked. I'm literally looking around for cameras. Manager comes to the window: "What do you want to order?" Me: A little disappointed it's not Jimmy Kimmel, and also a bit shocked this is real. Repeats order. Manager: "So you want the Chicken nuggets deal?" Me: "If that fits our order and is cheaper sure." My Mistake. Manager: "So you have Two Big Mac meals one with a Diet Coke one with a Coke, an order of fries, Two 20 piece chicken nuggets meal a Diet Coke." Me: Crying laughing at this point. "No." Takes two more tries. Finally reads back our order correctly. Was our actual order right - nope! But we ate it. Very disappointed this wasn't a prank. Still wondering how often this happens at this location. Have never been back. read more

I came here around 2:00 AM on 9/15/23 and had the best filet-o-fish ever. It was perfectly fried and the bread was soft and perfect. It was picturesque - so much so that I didn't even think to take a picture. The ladies working were very nice and the order came out fast! read more

The drive through attendant is entirely deaf. I said i would like a large water 5 times and ended up with a large iced tea. He also didnt think to offer me the complimentary cup read more

We got the food cold we asked for burgers with no cheese. We got cheese very very bad service.

If I could give 0 stars I would I ordered a bacon McGriddle & THIS IS WHAT I GET ?! I don't understand how this even happens don't come here horrible service & food read more

McDonald's - Burgers Near Me - Los Angeles, California

Tried to order breakfast and had a 10 minute argument about a what a deluxe and deluxe bundle was. All I said was deluxe bundle and I'd show her at the window, when I got there she said yea that's a bundle cause a deluxe isn't a combo. Worst McDonalds I've ever been too. Some girl with glasses and all she does is yell through the intercom I can't hear you, and right when you yell back she gets annoyed. read more

Devina was so helpful and nice !!! After a long day good customer service really goes a long way thank you Devina !

Worst McDonald's you can ever go to. Worst employees and customer service over ever had! Never coming here again. If you had the chance to go to any McDonalds please don't come here and save yourself the worst experience you can ever have. I should've asked for a refund . Horrible service from employees and managers. read more

Idk how this even has 2 stars. worst drive thru ive ever been to, and the food is ALWAYS COLD. I dont get it at all. The guy at the drive thru also rude! I feel like theyd all snitch on anyone here fr fr. i can drive all the way to mid city and back and get my food faster and hotter. read more

Don't understand what's the point ordering ahead on the app when they still take 40minutes to give you your order. This is the second time it happened.. Oh! And the Manager not so helpful all he said was we could give you a refund. Customer not satisfied in this store read more

Totally rude staff if you're American!!!! My family came to this McDonald's for a quick lunch and we ordered two side orders of bacon for our dog and they handed us two very crispy burned pieces of bacon and said that is too full orders of bacon. When we googled what a full order of bacon was it shows two full pieces of bacon they said no that's the app that's the breakfast side order of bacon. When we went to the window and told them we wanted our second order of bacon they said no when they even called the police. read more