my frappe was halfway full, i had to go in twice to get my bacon ceasar mccrispy made right, and then they had to ask ME what comes on it, i don't work there i shouldn't have to tell you the ingredients on your own items. Long Beach Mcdonald's on the beach needs an entirely new staff (FYI the manager didn't even know what came on the sandwich...) i work in fast food so i try to be understanding but the service in this establishment is terrible. oh and not a single employee even apologized for the mistake. read more

McDonald's - is this what large frappes are supposed to look like now? - Burgers Near Me - Long Beach, Mississippi

Service is awful. They didn't even have my food done while everybody else was being served. Waited an hour 6 minutes. NEVER have I waited this long. Ridiculous night team. read more

Why do we wait over 40 min every time? Slowest "fast food" ever. The order is never correct. Please fire your managers because they are costing you at least four drive offs. It is beyond ridiculous! read more

I'd do 0 stars or 1 but heard 2 they can't delete.... They are slow, horrible, rude and messed up our order and tried to claim we didn't order a sausage McGriddle which we did... they then wanted our receipt... which they didn't provide... then their manager Astrid was too much of a coward to come speak to us and had a an employee tell us too bad. read more

By far the worst McDonalds on the gulf coast. I say there for almost and hour waiting for a drink and never got I left because the person that had just ordered got the same drink I have been waiting there for. read more

The service was ridiculous.... The employees were just playing around in the back. Wasn't washing their hands after touching their hair other things.. just horrible... read more

By far the WORST McDonalds I have ever been to. They had me pull over in the drive through while they fixed my vanilla iced coffee. I did it without an issue. Then when they brought it to me, they said sorry for the wait and handed me a large milky looking coffee.... with NO ICE. I'm like "no way" then when I tasted it the liquid was WARM. No coolness to it at all. Normally I don't go back to complain but how you fix an iced coffee with NO ice? So I went back to ask for a remake (and I was way too nice) and the "new girl" said to her boss, "you didn't say to add ice!" (I only say "new" because the manager said she was new) Ma'am.... It's called iced coffee for a reason. It was so ignorant and so irritating, I called and complained and they said that they would talk to her, I just doubt that they ever did. I will never go back. read more

McDonald's is McDonald's but the drive thru here is hit and miss. Sometimes it's smooth sailing but more often than not be prepared for them to collect your money at one window and then ask you to pull up and wait for your order. They rarely have your order ready promptly when they're busy - prepare to pull up and wait anywhere from 5-10 minutes read more

I have been sitting here for over an hour and still no luck with my food they pulled me to a parking spot and i have been here before anyone else and still have yet to see the food i have ordered i dont think it takes over an hour for 3 cheeseburgers read more

Food is always ready quick. Staff is super friendly. My go to for a bacon egg & cheese biscuit.

I don't eat at McDonalds a lot because of the service but I decided to try out this location. I ordered a Large Fry and an Oreo McFlurry at this McDonalds. I was told to wait because they had to make fries, but I believe I should have gotten my McFlurry first. A worker came outside the first time with a big order that was in front of me and did not have my order and I was ok with that. The second time she came out she had my large fry along with the food for the people that were behind me. The third time she came out and gave me my Oreo McFlurry. The cup and the lid was covered in melted ice cream, and I did not receive any napkins. It took 30 minutes for me to get a Large Fry and a melted Oreo McFlurry. I would have asked them for another one but how are they suppose to make it right the second time if they can't get it right the first time? read more

The worst fast food experience I've ever had. We sat in the drive thru for 10 minutes before someone took our order. The lady taking our order was laughing and cutting up with someone inside while on the speaker/headset with us. We had to repeat our order 3 times before she got it right. I work in a fast food restaurant and needless to say if any of my employees talked to a customer the way we were talked to. They would be without a job! Learn how to greet and communicate with employees before taking a job in the food industry!!! Will not be going back! read more

My disappointment runs deep here. After a long day at Cat Island having a great Mothers day we ventured into the McD for a snacky snack before hitting the road. we ordered at the kiosk Around 4;30. The same time the 3 girls in bikinis came in. The one in yellow was loud and demanding to be served before everyone else. Then she went behind the counter and began preparing her own order. I guess that's normal here? Maybe if you are showing a lot of skin? I dunno. Maybe the young manager guy is banging her. Who knows. Anywho..... grabbed our order to go and hit the road. I guess they we too distracted to get my burger right. It had nothing is wanted and everything i didn't. And sadly it was cold. Cold I tell ya. And covered is mayo. Yuck. And lettuce. Yuck. And Yamato. Yuck. Do i Say cold. double yuck. Anyway. I firmly believe that girl was the reason my burger was wrong. And the young manager boy should probably get checked. Boy that Ho ain't true to you. She just using you for free food. ‍ read more

McDonald's is Long Beach has gone downhill. I understand if your backed up and need to send me to the parking lot so others can get their food. But I was the only one in line. Not to mention they got my order wrong yet once again. That new plant burger from Burger King is looking good right about now. read more

Slowest drive-thru of them all. Ugh!!! I don't know why I keep stopping here! I know your drive+thru serve times are crucial but good grief. To give yourself extra time, now you aren't giving a total at the menu, you total it at the window?? Then for a simple Tea and Biscuit I have to pull forward WITH NO ONE IN LINE and wait behind three other parked cars?????? You spend payroll dollars on people to walk around in yellow vests selling food orders. Yes, that's right. They walk around outside either calling out what they see as they peek in the bags or they give it to the wrong driver only for that driver to call them back, hand it back after they too rummaged through the bag!??? God forbid you ask for condiments at the window. No one ever remembers. As of this week, the drinks aren't full and your fries look as though you are scraping pennies. You charge for a large fry and deliver to the window a steaming cold large fry carton with a small fry serving IF THAT!!! GET IT TOGETHER! read more

He called on his ride home after McDonald's wouldn't answer and said it's tasted disgusting (but could see as he was driving in the dark) I told him don't eat it, only to get it home in the light and find out it wasn't cooked and blood red. We guys don't care what you giving people that are spending their hard earned money after a long day of life/work. You should be shut down and McDonald's as an entire company should be ashamed at their quality control/food/service post-Covid STOP USING IT AS AN EXCUSE AND DO YOU JOB FOR YOUR CUSTOMERS AS FOR IS WE WILL NEVER EAT FROM ANY OF YOUR STORES AGAIN! read more

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This is probably one of the cleanest McDonald's i've been in. The manager is also really friendly. I watched one lady complain about the bathroom and the staff went back there immediately to clean it up. I've also seen a couple people come back in from the drive thru because they messed up their order. overall 4/5 read more

Whoa. Every single person who reviewed this place before me gave it one star. While my experience was similar to theirs, I got a little lagniappe and that means two stars for this dude. McDonalds is McDonalds is McDonalds, If you've been to one you've been to them all. Everyone knows what they sell and that service is not always a top priority. This location is no exception. Located on Beach Blvd., the view from this restaurant is great. Because it's so close to the water it's raised which means a weird drive thru and entry/ext because of the buildings height. We stopped in here one night on the way back from a movie. The ordering experience was a little odd since the worker forgot to turn off their microphone as they discussed things with co-workers. The most ridiculous part of the experience was when we got our food. Although we requested certain sauces, they were missing. After that was remedied and we drove off we realized we didn't have any napkins. What we did have though was not one, not two, but three happy meal toys with only one happy meal order. If you ask my kid, that was a great thing. If you ask me, I wanted to throw them in the ocean. All three of the toys were from the movie Sing and they all sang. Imagine the cacophony of different songs being sung at the same time. Hell no! But guess what? The Big Mac was not bad. Two Stars! The End! read more

From reading the other reviews of this location I kind of knew what to expect lol... Coming through the door it looks like a new remodeled McDonald's with all the fancy tv menu boards and a play area with tablets to play games on. After ordering and walking into the dining area to look for a table yo sit down at you can tell no one pays attention here. You look around the dining area and I find dirty rags on tables and dirty rag & spray bottle on the window ledge. Upon getting our food I check my food to make sure it was correct since all yhe other reviews states they always mess up orders here. Well they messed up my order also lol... I ordered a 10 piece chicken nugget meal and I get a 8 piece nugget meal. Their excuse was that they ran out of the large 10 piece box for the nuggets so they gave me my nuggets in the small nugget boxes. Well I guess they had already pre-boxed my nuggets and just grabbed them without checking to make sure it had the right amount. So I received cold nuggets on top of not getting my 10 piece. I guess the saying about working at a fast food place is true for this location because no one there seemed to be happy or care about there RECOMMENDATION : FIND ANOTHER MCDONALD'S TO GO TO BECAUSE THIS LOCATION DOES NOT LIVE UP TO ANY OF THE OTHERS read more

McDonald's - Lol... - Burgers Near Me - Long Beach, Mississippi

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Never went it. Only the drive threw. Ordered a quarter pounder with no bun. And that's what I got. Turned out pretty good! They even gave me a fork! read more

McDonald's - Burgers Near Me - Long Beach, Mississippi

Wasn't as "fast food" as we come to expect. I sat in the drive thru parking spot for 20 min before an employee brought my food. They stopped by each car and handed them the bag before asking what they had, which was wrong. In the covid environment... No one should touch my food. Then the server didnt even know what I had to begin with. It would help the server if youd staple the receipt to the bag read more

Yuck. Not even about to eat this as it looks like you dropped it on the floor and literally puzzle pieced it back together in my sandwich. ‍ read more

McDonald's - It literally looks like they puzzle pieced the egg back together in my sandwich. ‍ - Burgers Near Me - Long Beach, Mississippi

I wish I could give this store 0 stars. Absolutely zero management and the only people working are barely old enough to walk without someone telling them what to do each step. read more

(Drive thru)Waited for our food over 15 minutes while three cars behind us got theirs. Ordered two no. 2s, one without ketchup, the other without pickles. Both were cold and so were the fries...it's called fast food for a reason! read more

Stopped here real quick. Absolutely disgusting, go anywhere else. Bathroom was so nasty and there was zero soap in there then no hand sanitizer on the way out. Place should be fined. read more

I ordered 3 items 2 Burgers and 10 piece nuggets I arrived at 7:40 ish I am still in the drive-through at 8:05 ish. I don't understand where the disconnect is very very poor management. If I didn't pay already I would have left read more

This place is the worst place to eat at, I would rather eat horse shit than give this place my business. The burger I ordered was scorched in hell fire and was harder then a rock. The fries tasted like ass and were also hard as a rock. I would recommend sonic on Jeff Davis if you want something of quality. read more

Tried to go to this McDonald's at 11:07. Maps had them closing at 12 as did all the signs on the building. They informed me that they were closed. The young manager manager was probably wasting my time flirting with the girl won't be spending anymore time or money on this place or any of the McDonald's under this ownership again. read more

DO NOT GO HERE!!!! They managed to screw up one of the EASIEST ORDERS IVE EVER GIVEN. Two number fours. (W/ Dr Pepper) and two cheese burgers. We got six cheeseburgers & the Dr. Pepper tasted horrible. Idiots are working here. read more

Wayne is a star. I went through breakfast drive thru 7 days ago and I remember his name. We were visiting family and were impressed with him and drive thru team. They were friendly AND efficient. Our McDonald's here in Cumming could learn a lot from Wayne, especially managers. Thank you for great service Wayne. read more

Desperation was the only reason I stayed, and if I could put no stars I would. The place was disgusting, the trash was falling out of the trash can, the drink counter was covered in spills and trashed completely, the tables weren't clean, and I couldn't see the Health Rating. This place was violating many health codes, and if I get sick, I blame this filth thatch decided to stop by at night. read more

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They lied to us saying they're closed an hour before they were supposed to close. Every time we go there it takes almost 30 minutes to get food read more

Probably my best experience at a McDonald's. The restaurant is lean and the food actually resembles the pictures on the menu. Staff was courteous and fast. read more

The handful of times I have been to this location they have screwed up my order. The person taking the orders is always unprofessional, rude and hardly has anything to say. Pull up to the next window and again the person says nothing. Today the fries were soggy, limp and drowned in salt (probably to cover up how old they were). Ordered a strawberry lemonade and it couldn't be made because the machine was down. Every time I have ordered a strawberry lemonade at this location they have given me the wrong size. I think I will pass on this McDonald's for now on and find another location. read more

They consistently screw up orders. Sandwiches and wraps are sloppily put together and fall apart when you attempt to eat them. The signature coffees often taste like regular coffee suggesting they did not make it right, and $3 is a bit much for black coffee. read more

I just came back from McDonald's... I ordered the barbecue he asked me what I wanted he was very friendly... I told him I wanted beef so I get home and it's chicken I do not like chicken... What happened to the french fries they look like shoestring french fries ....I use to work as a waitress... so I'm not raising any stink I understand... I tried to call and talk to a manager and warn them that they're put in the wrong food in the wrong bag phone rang and rang and rang and rang and rang and it still raining 10 minutes later... I don't think I'll be going back to that location in Long Beach... Or if the food is like this and other locations at McDonald's No read more

Waiting n still waiting 30 min for an ice cream cone. Wtf. Cars driving off too. Don't come here ever anyone. Dunno why they're still open. Service is garbage. But we did manage to get good service from young man name Wayne at the window read more

What a dump. Nasty restrooms too! Not worth the time. First thing we do is go to the restrooms, they nasty we leave.

One of the best McDonald's on the Coast. Love the view of Mississippi sound. Always clean to my satisfaction and fast service most always. There are times when it's crowded and have to understand about that. read more

Never had a problem with the mcdonalds in long beach, as everyone keeps stating in previous reviews. I was a manager for wendys for some time, so i know a bit about fast food and how it is generally operated. If there is one thing that one must remember when going to mcdonalds or any fast food chain, is that it is staffed by high school kids and little else, therefore, there is a lack of work ethic or standard of service instilled yet. Imagine being a manager there and having to basically run an after school program! Most fast food chains do their best under the unrealistic expectation of the franchise owners and quite frankly, reading all the reviews, its no wonder you all experience bad customer service. Bad or rude customers, such as yourselves, will always receive poor service because you come in with your own poor attitude. You reap what you sew people. Next time, engage the person taking your order and maybe say something nice to them, not "hey idiot" as they hear about 50 times a day. Show respect to get respect, and if you are incapable or unwilling to do the most basic of human courtesy, maybe you should stop at your local grocery and cook your own damn food. :) read more