All fast food places can be busy so it can be tough for the servers to do their tasks. This one was one of the lowest ones there is. We placed a simple order and did have to park and wait for our order. Then when the server walked out she didn't even know if she was handing the right order to right customer so i had to read the receipt to confirm. We pulled over to the gas station and realized they did not fill the whole order that we paid for. So i had to walk back over there and get the other drug we paid for and I had my receipt to show them. When I walked in it was clear that the major of the people in there were asking for things that had been left out of their orders too. And it was surprising to see that they have a bunch of employees so you'd think they'd be doing great service yet the majority of the crew were chilling and not doing their tasks. It is definitely better to just go to the gas station next door and grab some snacks instead. Really bad service (no one was mean or rude) and the food was tasteless too and wait till you see how tiny the messing on the cheeseburger. read more

McDonald's - Zero flavor cheeseburger - Fast Food Near Me - Livingston, Alabama

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Absolute worst service ever workers are rude. Order is screwed up every time never can they fill an order. I t needs to be closed. Do not stop there. read more

My wife and I stopped by here for lunch on our way west, and we were very impressed by the cleanliness and quality of service. It looked like they were taking good care of it, one fellow was cleaning the front of all the trash--he later held the door for us as we exited. Staff sent us off with a " Have a nice day!" read more

We only got 4 chicken nuggets when we ordered 6, drinks weren't full, food was lukewarm, staff was very distracted and unbothered, we didn't get part of our order, we easily waited 30 minutes for all this and I nearly started crying when I was handed a lukewarm bag of food. Food is mediocre, service was disgraceful and was a truly awful way to end the day Avoid at all costs read more

the coffee tasted balck when i ordered vanilla. the sweet tea could be my dang maple syrup tommorrow

Visited this store on the 16th at 10:30 pm. After a graduation and heading back to the gulf coast area. They refused to take our order at the speaker. And continued to take orders on the right side speaker after we had been waiting 15 or more minutes for someone to return to take ours. (The speaker did work we was able to tell the manager we had two order and no one returned to answer ) We then pulled to the window to get our order taken and they still refused to take our order telling us to pull back around and place a order at the speaker that they would not take in the first place. It was the short Stubby manger with short hair slick back she was taking orders and well aware of what she was doing and what was going on. While we was at the window waiting because we wanted our order taken a younger black male worker came to the window and told us we need to get tf out the way. This is totally unacceptable we were traveling with kids who wanted this and was treated in such a way! read more

Sucks. Long wait times, indifferent and unresponsive staff, takes the 'fast' OUT of fast food. Such a lame franchise, Livingston would be better without this establishment. read more

: I asked for three frappe and a little cup with whip cream for the dog. They gave me the drinks without the whip cream. The manager and another lady were rude, while another lady named Keynya was nice and tried to give my dogs whip cream, but others that ld her not to. I would have left as a happy customer if it was not for this stupidity. read more

they apparently don't own any sauces. no ketchup, mustard, mayo, anything. that was the driest burger i have ever had the punishment of eating. read more

Passing through town and needed gas, and decided to stop at this McDonald's since it's right next to the gas station. Went inside and there was one cashier at the register...looking down typing on her phone. Waited at the register to be acknowledged, and the cashier never looked up from her phone to take my order. I'm not standing there to try and spend money at your place of business while you play on your phone and completely ignore me. Left to go elsewhere for food. There's another McDonald's just down the highway BTW! read more

This McDonald's looks like it's in the middle of nowhere. This place can be accessed from Interstate 20 at exit 17. It looks like a mini oasis in the middle of nothing. Anyways, after picking up my niece in Philadelphia, MS to bring her back home to Virginia Beach, VA, we stopped in here as my niece didn't have any breakfast and she wanted McDonald's. It was around 9 am when we came in and the place wasn't that busy. The staff were quick to ask if we were ready for our order. After a moment or two, we were ready and placed our order. After a few minutes, our order was ready and had breakfast. The food came out hot and as ordered, which is what one should expect. It started to get busy as we were leaving, but it looked like they were handling that rush well. Overall, this was an okay McDonald's in the middle of nowhere. If you're passing through here and are desperate for food, this is an option. I'm sure there's more options if you can wait it out, regardless of the direction you're headed on Interstate 20. read more

Pulled to McDonalds at 9:57 pm and store closes at 11:00 pm. Sat in the drive thru for 10 mins and no one ever came to take my order. I am very upset. I passed several restaurants just to come to a lazy Sorry one that doesn't want to service customers. My family & I are starving and now we have to try to find somewhere else. If you all do not wish to properly stay open the entire hours and service customers then consider finding another job. read more

Absolutely unacceptable. I have no words of how to describe the utter lack of competence these employees had. Me and my sister walked into this McDonald's on a road trip hoping it would be fast because we had a long way to go. We immediately noticed that on the floor there were countless "Wet Floor" signs scattered around the area. We walked into the restrooms and were horrified at what we saw. The literal toilets were almost blocked by "Wet Floor" signs and the toilets were so sketchy they were tilted at a 45° angle to the wall. And that's just the environment, the actual service is another story. We went up to the kiosk and ordered two McGriddles and two coffees to go. After waiting for about ten minutes just for the order to be put out, we realized that they hadn't put out the drinks. So after waiting a bit with no drinks, I flagged down the woman who had gave us our food. We showed her the receipt and said that our drinks hadn't come out. And she rudely walked away without saying anything. She came back after an obscene amount of time and came out with my drink, but not my sister's. We waited without saying anything because we figured she would come back with hers. However, she didn't and after another five minutes, making our stop about 25 minutes now, far too long for two McGriddles and two coffees. I then ask the cashier if our drink was coming out, and with a blank expression he walks over to the kitchen, peeks his head in and said it was being made. We wait another five minutes until the the woman comes back out and asks for our receipt, which I happily give her and she blankly walks back into the kitchen and then after ten more minutes she comes back out. Finally she comes out with the drink and we leave realizing the stop now took forty minutes. Then as if to add insult to injury, the bag ended up having no sauces, which we had ordered, and no napkins or anything. Absolutely UNACCEPTABLE. read more

McDonald's is a McDonald's but i thought it was interesting they have $5 specials each day....do we have that in Indy??? See the picture read more

McDonald's - The $5 specials Monday thru Sunday - Fast Food Near Me - Livingston, Alabama

I walked inside (through the door that said "Use other door" because the other door was locked). I should have turned around. I was the only customer inside (drive through was busy). Employees looked pissed that I would want to order food. read more

This restaurant is Disgusting. The sewer was backing up. Store did not take cash only machines.

9 people and they give you an item 1 at a time! Checking phones being rude to customers "Imma hold my mouth, right now" come on people. If you don't like working there get a new job. We were the only customers and it took FOREVER to even be acknowledged. I guess the manager was interviewing right infront of this mess for a good reason. Mean ass slow people. read more

The employees here are touching their hair and serving food. They aren't wearing gloves. They aren't wearing their masks properly. Covering your lips not your nose is not safe. Please avoid this location at all costs. We left they took over 30 minutes to get a coffee ready and was incorrect. Corporate McDonald's please check out this location for its safety read more

Stopped at this McDonald's on my way back from vacation. When I paid the Cashier named Cameron Lawrence stole my credit card number. The next day I noticed over $600 worth of charges on my credit card. Cameron Lawrence ordered shoes and clothes using my credit card and had them sent to his own address in Bellamy which is a couple miles away from Livingston. The Police found him working at this McDonald's the next day. Read other reviews from this McDonald's location and other people also had the card numbers stolen. Do not go to this place and use a credit card. read more

Staffs were really rude. They nearly yelled at the customers when they call them to get their orders. They also didnt work with a positive attitude and not enthusiastic at all. read more

Rating is strictly for bathroom. Very dirty! The toilet paper for one stall was laying on the floor. The other stall had the toilet paper on the handicap rail, leaning against wall. There was a wet floor sign that some wrapped toilet paper all around, and there was paper scattered ALL over the entire bathroom. Just dirty and gross. Was afraid to order a coffee, so I'll wait til the next out stop. Glad I was only passing through. read more

McDonald's - Right off the ramp, next to a shell - Fast Food Near Me - Livingston, Alabama

I mean it's McDonald's so it's about as good as you can expect for a McDonald's. The food was McDonald's quality. The person working the drive thru and taking payments was so nice. The person at the second window barely acknowledged we were there. It's the only drive thru we saw between Tuscaloosa and meridian along with the Burger King across the street. read more

My standards aren't exactly high for a McDonald's, but some of the rudest drive through window service I've ever had, if not the worst. The milkshake machine wasn't working as well, and I could see flies buzzing through the window. This place should probably be reported to the food inspection authorities. read more

I come from California driving to Georgia hungry stopped at this McDonald's since Ik is the fastest fast food place to get food from. Really the worst customer service as I'm ordering the register lady kept making ugly faces as if she got annoyed that my order was big and as if she was rushing me breathing hard as she was pissed off than I'm here waiting for my order people keep walking in and out served before me. At least four girls gathered and were on their phone gossiping and laughing one kept mocking me as I I was standing looking at them in my head I'm like really like wtf. Me being a general manager at five guys Ik how customer service and having my job done before anything is more important than standing with my crew and be on the phone while customers waiting never been to a McDonald's that took so long to receive my order. Instead of being on the phone and talking shit they should be cleaning the restaurant they don't even wear gloves is something that should be a number 1 priority specially during this COVID times tf there is piss every where on the floor where the toilet get your job done and than go to your social media shit. I give -0 if I could read more

McDonald's - a dirty toilet in a public restroom - Fast Food Near Me - Livingston, Alabama

We went in the drive-thru and once we got to the window and paid lady did not pay any attention when we ask if this was our full order she just turned around and walked off. After pulling off and looking into the bag they left out a a few things. After I had to go inside the lady manger still gave me trouble with getting what we order and paid for. read more

Like any McDonalds, this one meets the basic standards of what's expected from a McDonalds but it didn't go above and beyond in any sense of the phrase. However, compared to the Burger King across the road, at least this one could take my order, give me my food, and process it within a timely fashion. read more

This was probably the worst McDonald's we have been to. They were promoting their large drinks for $1 but the entire store was out of drinks and would not sell me a smaller drink at that price as they were higher in cost. My wife said the bathrooms had no toilet paper at all and it seemed as though they ran out. Did someone buy all the large drinks dump them out and use all the toilet paper. Lol. I understand running out but make sure you have contingency plans in place. read more

Worst McDonald's I've ever visited... Here are a few of the problems I had. 1. Cold fries 2. They were out of ketchup 3. They were out of yogurt 4. Our ham and egg mcmuffins came as egg and bacon mcmuffins If your passing through town and feel compelled to visit McDonald's just wait a few minutes for a different one read more

It's was an ok McDonald's. We stopped by for food I ordered a sufficient amount for 20$ they did forget to give me my cheeseburgers. And when taking my order the cashier walked away to do something else . I wasn't even done ordering. I think the manager was the one that walked over and saw that no one was at the register. She looked annoyed and ashamed at the poor conduct of her staff. So I didn't make a big fuss. She finished taking my order from there. I was too hungry and too happy to even care at all but I give it 4 stars. I didn't wait long and the food was delicious. The staff should have a little more training in the people and professional skills area though. read more

Stopped while traveling through to use the restroom and get something to eat/drink to go. I ended up getting two orders since I forgot something. Bathrooms were clean and all employees were friendly and quick. The gentleman that put my order in even remembered my ketchup packets (lots of other McDs forget when you go inside). The orders were correct as well. Frappe was actually one of the better ones I've had. read more

We had to wait 10 minutes just to get to order and there was only 1 car in front of us. Finally got to order our food and had to wait 25 minutes to get to the window. When we got to the window we were given drinks with no ice, cold food, was missing 1 medium fry, 1 bottle of water and sweet and sour sauce for the nuggets. I told the girl at the window and she gave attitude and gave me the frys. Also, at the window, was an Escalade with a personalized license plate parked in the way so everyone had to squeeze by barely missing them. I had to pull around and go inside to get the bottle of water and sauce. When I went in I was then again given attitude about THEM messing up my order all while the cooks were running around hitting each other. I went back to my car and all of my food was cold so there was no reason for that long of a wait. This is by far the worst experience I have ever had at any McDonald's. I would not recommend this location to ANYONE! read more

The drive thru clerk was super rude and ghetto . She put in the order incorrect . When she was advised the order was incorrect she then started yelling . Stating I'm trying to fix it . In the most unprofessional winning screaming tone .When I rolled up to pay for my order she turned her back to me to ask for the money . It doesn't get more unprofessional than this . . They need to hire professional ppl. She needs to be fired and the fact she thinks it's ok . Now that's Sad Alabama is going down due to ppl like her . She's bringing the quality of McDonald's down in one visit . It's clear she don't give a dang about her job . read more

I don't expect much from McDonalds. But I do expect all of my food to be in the bag when I get it. Slow slow slow. These people are incompetent. Go somewhere else or to another McDonalds. read more

if there were a no star button i'd click it.. but it can't post without their being a dang star .. so anyways- around 6 am, my family and i were wanting to eat at mcdonald's, so when we pulled up to the radio to order the service was very substandard and poor. they never really hear you out, and end up making you rush your order. ive never seen such low costumer service in my entire life, and i hope they will improve... with them hardly wearing masks, and gloves, it'll be pretty hard to improve if you don't have the basics and making not only my family but many others who have been there, feel unsafe due to the lack of resources (gloves and masks which can be bought anywhere for at least 5$) to be quarantined/ cleaner as well.. and in the end the coffee was super cold, and hardly put in any napkins for the large order .. read more

I work at the one in Calvert, Al so I clearly know there is no add Oreo button for a caramel frappe so we charge for whipped cream instead so the customers is still happy. Tell me why they got me and my friend order wrong because of that. She ordered a medium frappe with whip and Oreos. I order a small frappe no whip add Oreos. Tell me why she didn't get no whip or caramel topping and I didn't get no Oreos. They need to do better. Then we get to the window and she tell us I'm gonna tell you now we can't do that. read more

Employees were rude, refused to give more sauce for a 20pc nugget despite only putting 2 in the bag because she "already handed me the bag" so it was too late to ask for me. She also forgot straws and gave attitude when I asked for them. read more

Awful food!! All bread was super dry and breaking apart on all 4 burgers, NO KETCHUP on any of the cheeseburgers-just mustard- big slices of RAW onions on all burgers- hello! 2out of 4 burgers were in Happy meals! Have YOU ever met a toddler who eats raw onions and strait mustard? French fries were the only thing you can USUALLY count at any McDonald's... but not here! big mistake stopping here read more

The earlier reviews seem way too harsh. We're in the middle of the I-20 desert, and Lo, here springs forth an oasis with hot fries, cheeseburgers, breakfast all day, and clean bathrooms. These are all things we expect in a McDonald's. Low expectations = big rewards. 5 stars! read more

For a McDonald's on the side of an interstate highway, this one has no interest in customer service. It is only simple math that if you order 10 piece nuggets and you get 2 sauces, you should get 4 sauces with a 20 piece nugget meal, but I guess this escapes the public school system in Alabama. read more

At 7:50pm on Thursday, they are out of meat. Seriously they only have fried products and drinks and are still taking orders.No shakes, no meat, no lettuce. read more