McDonald's have a surprisingly high amount of stores in Leigh, given the fact Leigh is a small town with a population of just over 40,000, this is one of three branches, it is the closest branch to the town's main shopping centre and bus station, and is located on Bradshawgate.
Being on Bradshawgate, they don't have a drive-thru here (there is a drive-thru at Parsonage nearby), the inside area is pretty large allowing room for social distancing and seating.
I did find service to be incredibly slow, I was waiting for my food for over 10 minutes and they did mark the food as "collected" around five minutes before it was even ready, I'm not sure if this was a habit or to make themselves look good on the order time, but it did originally make me worry they'd given my food to someone else.
The process of ordering via the app was smooth and simple, I even preferred it to the kiosk, they seem to be trying to encourage customers to use this right now, as it helps support contactless pick-ups and is easier for both customers and the business too, I managed to pick up a special Monday offer to get a Big Mac for only 99p!
The staff seemed friendly, especially one lady who seemed to be unlocking the doors to let customers and delivery drivers inside (there seemed to be more delivery drivers than staff and customers combined!).
My food was hot, especially the chips, it appears they had made it fresh to order which was nice, the cheese was placed cold ontop of the burger though which I wasn't a fan of.
3* - Pretty typical McDonald's, food was OK, the waiting time and pick-up experience could be greatly improved but they're moving in the right direction with their app.
TIP: There is a bench outside where you can eat your food, which can be nice in the spring/summer, especially right now with government guidelines not permitting indoor dining. read more