It's a pretty dang good McDonald's... the inside is small and there's not a lot of seating. The place is clean and everything we ordered was good and fresh. I would say this place exceeds most expectations for a McDonald's. read more

They have these kiosks that want you to enter a code and no one will tell you where to get this code. People that work there won't or can't help you at the counter. Apparently they are not in business to serve their customers. Put blankly DO NOT go here. read more

The most you can expect from a fast food restaurant. At the very least they are consistent and their sodas are fuzzy and tasty. I enjoy it when I come here once every now and then. read more

Although the service was great I was less appetizer once I found a long black hair in my McFlurry. This is disappointing and upsetting. read more

McDonald's - Fudge Sunday - Burgers Near Me - Leavenworth, Washington

We paid 1 dollar for a couple ranch and we got 2 this is missed up and they tried to kick us out never coming back again this is messed us and they were mean to us when we are underage I don't not recommend coming here and this is never a good McDonalds drive to somewhere else and wast a little bit of gas because they do not treat you right with respect thank god they need to pray behind the counter read more

Worst experience I've had going to a McDonald's. Drive thru made me park. I don't mind waiting. But 20 mins go by I walk inside the employees just sat there messing around while the food sat on the counter. Final they gave me my food and said oh we forgot you where waiting.... After everything the food was cold. read more

I travel through the area frequently, and on two occasions in the last week I've come in near closing time but over an hour before closing. Both times I was told the ice cream machine was broken. If you want to let employees shut down early to leave sooner or save a few dollars on their wages that's your choice. Just don't lie and say the machine is broken. Good luck bending over looking liking for pennies and nickels while missing the quarters and dollars passing overhead. Based on the reviews, it seems the owners are fine with this level of service. read more

Weeeeellllllllllll......... it doesn't look it has gotten any better from the recent reviews since mine in 2021. The owners either never read the reviews or just don't care. Do yourself a favor and bring food from home or eat ANYWHERE ELSE. And from the hair in the McFlurry comment it looks like the health department needs to pay them a visit. I'm gonna lick the protein off my car windshield before I go there again read more

Was super convenient and accessible. Food was as expected and affordable. Felt as if service was a little slow but we did go close to closing. read more

I usually pick up some lunch in Leavenworth through my way going west. This time round I really regret it... deeply. I ordered a Big Mac Burger and a Cheese Burger since I was slightly more hungry than usual. As I opened the Big Mac box, laying perfectly on top of the Burger bun was something that looked like a BURNT piece of a Burger that was crumbled up. Inside that burnt piece was a a DEAD BABY CENTIPEDE/INSECT..! I put these words specifically in bold, not that I am screaming in anyway, I would never to that, but just to give a clear indication what I'm saying here. This completely ruined my appetite since I was having my burgers on the go. If you asked me, this felt like it was either done deliberately, since this burnt piece was laying on my burger as I stated earlier...or done accidentally. I had to get rid of it regardless but thankfully I had my Cheese Burger.... I was still hungry. Not at all happy about this experience guy. Clean up your act! read more

McDonald's - What I found in my Big Mac... Which looks like a burnt piece of Burger bun with a baby centipede or insect inside it... - Burgers Near Me - Leavenworth, Washington

Very, very slow. Still waiting on food at the time I wrote this. This place is on it's own time. Given the choice one must make between health and convenience with McDonalds, the lack of any convenience really takes any choice out of going to this McDonalds. I would recommend any of the sit down restaurants in town over this. They're all a similar time investment, they're locally owned, and the food is generally better. Given my experience at this place, I will not bother with it again, I have more useful things to do with my time and money. read more

Just got in town and so hungry. We decided to stop by this McDonald's. They are busy like crazy. Not sure what is happening here but traffic is worst than LA AMD Seattle. It took us 40 minutes to go 3 miles. It our fist time here and still trying to figure it out. They seem to practice social distancing. There are markers on the floor and kiosks are closed. Staff are wearing mask and gloves read more

McDonald's - the inside of a fast food restaurant - Burgers Near Me - Leavenworth, Washington

Place infested with flies, bathroom disgusting Garbage over flowing from bins. Soda fountain needs cleaning. Management pushing to the kiosk to order. I said no and was told its faster. I said it is taking place of a HUMAN job. Very disappointed read more

McDonald's - Disgusting - Burgers Near Me - Leavenworth, Washington

We decided to stop here for a quick dinner night. It was about 5:55 pm when we pulled in to the drive-up lane. We finally got to the pick-up window at 7:10 pm & they asked us what our order was, at which time we were told that it would be another 30 minutes. It had already been 1 hour & 15 minutes so far. We told them no. We wanted our money back, instead we started receiving our order piece by piece. Even then it took several times to get our correct order. It was 7:25 pm by the time we could leave. This was the worst experience we've ever had at any Mcdonald's or any fast food restaurant. Granted it was 12/24/24 but the employees didn't seem to care that they were so slow. I WILL NEVER STOP AT THIS MCDONALD'S IN LEAVENWORTH AGAIN. I only put 1 star as it was the lowest I could enter. read more

got food poisoning from the hamburgers. its a cute mcdonalds but I wont be eating there again. read more

They don't know how to scan the McDonald's app! Go get more training! Messed up my order 3 times!

I can't even give this one star, but they made me! Not only did I leave with no breakfast, I found a SLUG in my double cheeseburger!

The worst customer service I ever experienced!!! My family and I drove to visit Leavenworth and the kids were so hungry. We went to McDonald's. We walked in around 330 and it was slightly busy for a small dining room. I have been to McDonald's that have been way more busy and had 10 times better customer service! When we came in we saw the kiosk to the right and one register on the left. There was a line of people at both and so I waited for the register line. While I waited I stayed on my phone and someone asked if I was in line I said yes. After waiting a little longer I realized the young guy who was helping the people when J walked in was gone and everyone else in front of me already had their receipts. So he must have only helped the 1 customer I saw him helping. He didn't say anyone else or can I help who's next. He just left. I walked up to the front and stood there pati being they all seemed busy. They would all look at me including he manager and not one person said I will be right with you or how can I help you they just acted as if I was not there. After some time I asked the boy who was once at the register is anyone working the registe? He replied saying we're busy go to the kiosk. I replied saying I am paying with cash, can someone please help me? He shrugged his shoulders and walked away. When he was walking by acting like I wasn't there again I said is there a manager I can talk to? He said yeah walked to the back and didnt say one word to her he just started doing other things. Then he brought something out to someone and I said excuse me were you going to get your manager he said yeah and kept walking away. After he wasn't any help I waved down the manager. She said one minute kept doing what she was doing which is fine then came to me and I said can I please make a order and she said we're busy go to the kiosk. Shocked that a manager told me that I then told her I am paying with cash so can I please order here. she then said ok and said were busy so you will have to wait. I have been to bussier places who could take my order they had like 6 orders on the screen and a drive through of 6 cars. Kinda a normal McDonald's business. She then finally come one out to take my order I told her my first part of the order and mid saying my order she walks away and says to someone else to help me. He asks huh like 5 times and then finally comes out to take my order. I am just so disappointed in the terrible service. It was so embarrassing to basically beg for someone to help me because I was paying with cash. Maybe if they want people to us the kiosk there should be a cash option. I have dealt with crappy customer service before but this by far was the worst. Will NEVER go there again! read more

We stopped by this McDonald's one Friday going home to Stanwood from summer vacation in Chelan and the drive-thru closed right when we got there and then placed our order NOT JOKING TOOK 3 HOURS until we ate but food was ok read more

This is a small one but it's like the only one in the country that can go off brand to match the exterior read more

McDonald's - There's out houses if you want real privacy - Burgers Near Me - Leavenworth, Washington

After a few bites, I noticed how mushy the burger was. When I looked at the burger, I discovered it was raw. I got sick. I called the management team, but was treated rudely and with disrespect. It was not worth the effort for me to drive back and request for a refund. Check your food and do not go to this McDonalds. read more

McDonald's - Raw burger!!! - Burgers Near Me - Leavenworth, Washington

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We got a few sundays, and they were an absolute mess. The top 3rd of it was pure liquid, and it's the smallest serving I've ever seen from a McDonald's Sunday. I avoid McDonald's, but avoid this one especially. No on who works there cares at all. read more

*Imagine This* Your driving your car. You pass bye MacDonald and think. Oh maybe i should turn around and and get something to eat.. Then your like wait, I should check reviews to see what others think of this place. Then you so many reviews that are good or bad??? BAD! This place is terrible. The meat is fake. This place has garbage overflowing the trash bins, soda fountains that are super dirty, Totally off brand, if you know what i mean. Very unhealthy. The only thing they have decent there is there ice cream. I mean even that is trash! If you wanna go there go ahead i'm not stopping you but it is a gross place. I don't like writing bad reviews but its the honest truth. When i was little i use to think oooh MacDonald can i get a happy meal daddy. But really i recommend you don't ever go to MacDonald. Let it go outta business. for all i care. read more

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Employees do not wear masks properly. Customers are aggressive towards people wearing masks. Management and owners do not respond to customer complaints. I left before my food was ready because I did not feel safe. Got the regional managers number and called for a refund. They never responded. read more

09/19/2022 Have eaten at a lot of McDonalds over the years and can truly I have never eaten at a worse McD's than this location. We stood at the counter for maybe 7-10 minutes, finally a young girl hollered out rather rudely, you have to order from the Kiosk. Given this was the first time every ordering from the Kiosk, let me say, they SUCK. We were not able to order our food to our liking. We both ordered a Qtr pounder with cheese. We would have liked to add Mac sauce, but not able to. We got our food, which sure did not take very long considering the Qtr pounder is cooked fresh. We opened up our burger, took a bit, and found the meat was luke warm and very tough. I am guessing it has been sitting maybe under a heat light or warming tray, tossed on a grill and the burger made. We did not even bother trying to have them redone. The staff was extremely unfriendly. We ate our fries, drank our soda and left. I don't plan on stopping eating at a McD's, but sure can say I would never step foot in the Leavenworth place. We have one about 2 miles from our house here Phoenix, never had a bad burger, always friendly staff, and hot burgers and fries. Being as it is the only MickyD's in town, guess they feel they have a captive audience. read more

Terrible customer service, we came through the door and were turned away for no apparent reason by the jerk employee wearing a mask, even though we were also wearing masks. People came in before and after us and were let in without hassle. He was obviously discriminating against us for his own personal reasons. I used to stop here every time I came through leavenworth. Not anymore. read more

Last evening My family and I went to the Leavenworth McDonalds for supper. The kid taking the orders at the drive through didn't talk plain enough for my wife and I to hear what he was saying. We ordered two orders of #6 meals with drinks, and two orders of #2 meals with drinks. I repeated my orders three times. When we picked up our food, we had two orders of the #2 meals, with 4 orders of fries. I live within a few miles of Leavenworth and will never be going back to this eating place again. The service is just plain terrible. Oh, and the chicken nuggets that we got didn't taste very good either. read more

The worst run McDonald's in the county. Terrible food, dumb and rude employees. Burger buns smashed like pancakes. Spend your money elsewhere read more

Horrible food, mediocre service, and interesting employees. From the time we got there, a piece of equipment; I can only assume was a fryer beeping, which I only figured out while trying to go to sleep in my bed wondering how McDonald's could be so bad; it was our chicken in there for our sandwiches that had nothing left on them. The order finally came out which seems to take longer than most and there was an extra 5.67 dollar sandwich on there. No, couldn't be the cheap 1 dollar sandwich the girl messed up on. The lady who finally brought the food out said it took so long because they were fresh fries, but sorry they were far from even hot or fresh and the chicken was way over cooked. I'm thinking it was the chicken that was taking so long cause it was literally a crisp flat piece of crap that if I wasn't so tired from our day in the woods I would have brought it back but we all ate it and was miserable. We were so tried and hungry and wanted to get back to Seattle. Next time we are in the area we definitely won't be stopping in there. The girl in the back was opening the to go bags and putting them on her head as a hat. The employees seem to Wish they were anywhere else but there. Worst McDonald's ever! I would seriously consider new management. read more

Hmm... so umm this location just got renovated and it looks so nice. But then the service is meh . Especially during the lunch rush of people overcrowding the lobby. But considering that I haven't been to this location in a while it was fine. read more

McDonald's - There's been quite a change in the appearance of the inside. - Burgers Near Me - Leavenworth, Washington

Worst service. This is a McDonalds and they said they close at11pm. At 1050pm we were in a very small line and they came out and said they could no longer serve the last two people in line. This was all so they wouldn't have to stay open till "12:30am"... ... the twelve year old that was allowed to run this place tonight needs to learn about being more customer centric. read more

I went there the day after xmas 26,27 and the town was absolutely crazy busy with traffic. Around lunch time the Tesla charge stations across the parking lot were almost full. I saw a worker there cleaning the whole time. Let me tell you about him and describe him I didn't catch his name. He's white prob in his late 40s about 6ft 180lbs. It looks as though he might have a slight physical challenge or something. He was so friendly and smiled. The place was clean! The floors,bathrooms, glass, drink machine catch tray, garbage were all his doing. I wanted to give him money because he was working so hard and doing s great job. I didn't want to insult him but I do plan on contacting the manager and McDonald's corporation. All ingot was french fries for my 2yr old but he was awsome and should be commended for his work ethic and never quit mentality with a disability. Great job guy!!! read more

Such a horrible place, customer service was slow, delivered wrong order and missing items. Guy cleaning up was actually talking trash to my 14 year old niece, then my wife. Skip this store all together. Invest in a small local eatery. Lesson learned...stay away! read more

If I could leave no stars, I would! I am a local and they NEVER get our order right! They are mostly lazy, with the exception of 2 maybe 3 employees that are good, I hate their everything. The food is crap, the service is horrid and I wish it was a Burger King. Their food is far better on every spectrum and still fair prices. I wish the McDonalds HQ actually paid attention to the crap service and food they curse us with here in this town, its THAT pathetic! read more

This place was off the chain atrocious. Filthy dining area. Food was all cold, zero carbonation in the sodas, no napkins. Had to ask to have our table wiped and they did so with a sopping wet dirty towel leaving the table wet. Look, I never expect much from McDonald's because, well it McDonald's. It is what it is. But this was just unacceptable. I asked the manager guy for a side of Tatar sauce and he said it would cost 11 cents and then I was handed a box for chicken nuggets with the sauce slopped inside. Don't do it. read more

It feels funny reviewing a McDonald's but this place seems so different because it's in Leavenworth. (Let's be real, everything seems fancier in Leavenworth). The building and decor are nicer than your standard McDonald's and though it's smaller than normal, they somehow fit a fireplace in the middle of the establishment. My friends and I stopped by for a quick bite when we got into town and I can at least attest to the fact that they made our food fresh. MADE TO ORDER. I'm guessing it was because they didn't want the food to sit out all night, or even worse, have to throw anything away because they didn't get customers in. Either way, although it took quite a while to get our food, it actually looked like the burgers you see on the commercials! I call that a win. read more

Went to this particular McDonald's drive thru twice during my Eastern Washington trip. It was for the most part, your average McDonald's franchise, with that Leavenworth Bavarian flavor. Fresh fries are always a plus, and you can't go wrong with cheeseburgers. The chocolate shake was good, but next time I'll pass on the whip cream and cherry. They didn't mess up my order the two times I stopped by, which is always a plus. read more

Extremely rude customer service, we were treated very disrespectful I wouldn't eat here again

No plugs, no friendly service at the counter, not enough seating, AND THE ICED TEA IS NOT SWEET TEA. I am appalled if that's not apparent. As a southern lass, I adore McDonald's as the only place I can get something properly resembling sweet tea outside of the south. This was the first place in the entire country I've visited without sweet tea. At least give me a warning! Also, the prices are jacked up - but you're in a major tourist trap, so it's not surprising. read more

Ya know, it's McDonald's. We hit up the drive-thru, and they didn't mess it up. Standardized menus are hard to screw up, unless they forget something..which they didn't. read more