My daughter had worked here for a handful of months, and their management SUCKS! They always have favoritism over certain employees, and there was especially one worker whom I believe name tag said "lakin", had called her a bitch! Very unprofessional! And a manager never reprimanded her! Plus she was playing on her phone too! Another Employee who was the absolute sweetest, was being ridiculed by the General manager had been yelled at to "get his life together". Like WHAT?! Do BETTER! Get better management and workers!! read more

It's a terrible experience every time , I know it's McDonald's so my expectations should be low, but after dealing with multiple rude people, bugs in food, drive thru times taking forever or moving forward to wait even longer. The managers can't take the time to listen to a complaint, this place needs some attention form corporate, training and staff need an update. read more

This coworker was very rude we were trying to order and all the lady was saying was is that it is that all and then throwing attitude and then we get our food she opens the door looks my aunt up and down and then shoves it to my aunt and my aunt saw in the bag that there wasn't any fries and she stormed off got fries and shoved the bag in my aunt face. Who ever is doing the window the black lady is really disrespectful no customer service whatsoever. read more

They hung up on me when i was trying to figure out what to order for breakfast i will be taking my money elsewhere I do not recommend this McDonalds location to eat at. I'm very angry read more

Ordered a meal on the app got there the burger was incorrect. Went inside no hellos or how are you. Employees totally ignore you when you come inside. 4 walked by the counter & not a single word. Manager was on her phone from the looks of things. read more

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Horrible customer service, rude employees, i understand not everyone's gonna like their job but nothings stopping you from quitting, such rude service and they can't even read correctly apparently, I was fine with them charging me for extra sauce, I was okay with them forgetting the extra sauce, but when my burger is also messed up with a clear sticker on it stating how it should be made is beyond me, comprehension is lacked entirely at this establishment. read more

McDonald's - Burger with pickles on it that shouldn't have pickles - Coffee & Tea Near Me - Lawton, Oklahoma

Terrible service took 3 orders in the next to me before you came to take my order then you shut the screen off when we started ordering. Just go to the one on Lee. This place is a waste of time! Even when you do get to order they mess it up every single time! I mean EVERY time they forget something and get an attitude when I ask for the things I paid for! They gave us happy meal boxes that were empty! read more

Rude service, had a girl roll her eyes at me coming thru drive Thu and at the second window they didn't even ask what I had and they just handed me my food. This def isn't the first time I've came Thu and had terrible service here. read more

Smh we did not order this seriously seriously???? It's not a egg biscuit it was supposed to be a sausage egg biscuit come on now are you kidding me my dad always gets me a sausage egg biscuit there this was a fatal mistake on purpose I bet my dad talks slow because sometimes y'all McDonald's places don't hear what we saying but no no it's not supposed to be a egg biscuit the receipt taped to the biscuit saids it but it's a mistake my dad ordered a sausage egg biscuit to exact I don't know how y'all hear that never ever sorry that's so messed up and wrong I don't care any more never he goes back since I can't because Iam disabled my dad ordered he meant to sausage egg biscuit y'all probably didn't that at all it's cool never eating there again point blank read more

McDonald's - two sandwiches on a piece of wax paper - Coffee & Tea Near Me - Lawton, Oklahoma

Staff is very very rude, after getting my order I wished the lady a Happy New Year, and all she did was stare at me as if I just yelled at her in Russian, and then finally said to me ," yeah, happy new year ", in a very sarcastic manner. I don't think I will return to this location, every time I go to this location, I get the same treatment. read more

ZERO STAR.... How can you order a burger and they put no meat in it? Seriously! How stupid can you be?!?!?

Sat in the blazing sun with 3 small boys for 30 mins after being told to pull forward only to be told they lost our order when we went inside. Will absolutely never give this McDonald's our business again. read more

Absolutely the worst service from everyone, every time I have been there. The manager was no help when reporting a worker that was extra rude for no reason at the window. Easily the worst McDonald's I have been to! read more

If only I could give less, they are lazy crackheads that cant open a food service on the posted time or a whole hour after they are supposed to be, guess what they still wasnt open just on their phone acting like we wasn't supposed to be there read more

Y'all just flat out suck. Acknowledge your customers. Lazy. Just lazy. And RUDE. And you got the order wrong TWICE. These workers don't care. Can't even take two seconds to ask "what can i get for you?" Or "order when you're ready." And they can't take the time to tell you to have a nice day after they've given you all of your stuff. RIDICULOUS. read more

Terrible service messed up whole order and charged double. Miserable never go here if you do go to the other one

The staff is always rude. My kids are picky eaters and I always feel as if I am burdening the McDonald's staff when I ask for specific condiments to be removed. Yesterday-around 2:30-3:00 pm-, the man that took my order was also the man at the first window. He huffed and puffed while struggling to get my order correct on the screen. While at the window, he said nothing. When I asked for my receipt, he rolled his eyes and let out an exasperated sigh. He then shoved the receipt in my face and abruptly slammed the window closed. When I mentioned it to the woman at the next window she giggled as if it were funny and continued to blow me off. Maybe they're racist? Who really knows? My roommate has mentioned, on several occasions, that the staff at this location is very rude. I believe her! We recommend that you visit the McDonald's on Gore Street. They are a bit slower, but the food and coffee comes out at a better quality and their staff is more pleasant to deal with. read more

Not even decent. but terrible. Th e vaccine has been out for months, every other diner In town and in the state is open but McDonald's is still shut down, probably so customers cant see what's going on back there. read more

Not sure what the order taker who was working at 11:36 on 11/23/21 big hurry was but he kept interrupting our order and kept trying to push us to hurry up. Extremely rude and unprofessional. And I work in food business I get the rude customers but we weren't even allowed to barely order. read more

Employees were cussing & fighting each other at the window where you pay. When I got up to the pick up window & after getting my food, I asked for the manager and the guy showed me his name badge that also showed he was the shift manager. I asked him if he knew they were cussing and fighting and he went off cussing at me! Asking me what was he suppose to do!? Crazy stuff and I won't go back! The McDonalds at 67th and Gore are much nicer and pleasant to deal with! read more

Only ever gone through drive thru. Moves pretty quick. Staff is nice, area kept clean and food is always hot.

They will always forget something or multiple things and will probably have to ask you three or four times what you ordered to be able to put it together and recently the drive- through woman charged me a quarter when I asked for ranch after she gave me my food because they'd forgotten to put it in the bag. I thought it was weird but whatever it's a quarter so I gave it but I really don't think that's correct.... my receipt also said ranch and had no charge by it so it's strange that they'd expect people to have loose change ready to get sauce for their meal. read more

Last time I go here. Had to go to the third window, which is fine, only to get a burnt muffin. Great job staff read more

McDonald's - a hand holding a half eaten sandwich - Coffee & Tea Near Me - Lawton, Oklahoma

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If I could give this less than one star, I would. We have had repeated issues with this location. I've waited over 15 minutes for a cup of coffee once, and over 20 minutes for a single egg round that I was later told was ready the whole time, they just kept forgetting to send someone out to the third window that they told me to pull up to, though they had no problems sending someone out to the parking spots for order waiting! This time, however, I ordered a large black coffee (came super burnt) a small hot chocolate (fine) a large caramel frappe no whip (with over an inch of empty space at the top because they can't be bothered waiting for the frozen blend to come out of the blender, and forget there are spoons available to scrape it out) and then (photo added) a mcdouble no onions.... where they so kindly left one of the burger patties on the OUTSIDE of the burger. We were the third car in line, it's not like they were super busy. I keep coming back because they're close, but I don't care how many miles I have to drive, I am NOT COMING BACK read more

McDonald's - mcdouble no onions..... burger patty outside the bun, not even warm - Coffee & Tea Near Me - Lawton, Oklahoma

I wouldn't even give it one star but thats the only option. Took ten minutes at the speaker and the the lady at the window almost through my drinks into the car. read more

Since you can't give zero stars, I'll go with one. It shouldn't be on the customer to make sure that the order is correct but it is. When you pull up to the pay window and the cashier is having a slap and tickle fight with one of the guys that probably has a job there but that doesn't seem to matter. To be fair, it's not just McDonald's, but probably 90% of the fast food places in town. It never changes. So if you are looking for s quick burger or something in lawton you BETTER DOUBLE CHECK YOUR ORDER EVEN THOUGH THAT SHOULDNT FALL ON THE CUSTOMER TO DO. You have been warned read more