I had a very unpleasant experience at McDonald's. The staff member put their middle finger up and directly in my face, which I found extremely disrespectful and inappropriate. They also gave me a hard time when I was simply trying to place my order. On top of that, I was not given the ice cream I ordered, and the staff member swore at me. I believe customers should be treated with basic respect and professionalism, and this experience was completely unacceptable. I hope management addresses this situation. And they didn't give me complementary water read more

I am loving my spicy McCrispy chicken sandwich. It's been 20 minutes and I'm still feeling the spice. I only wish I'd ordered another before I headed home. If you're looking for a late night snack, this is the kind of small meal that can help get you to the next eight hours. Do it. You won't regret it. read more

McDonald's - Screenshot of app showing how expensive the Sausage Egg McMuffin has become! - Fast Food Near Me - Kingston, Massachusetts

Best McDonalds I've ever walked into. Definitely the Cleanest. Not at all what I would expect a fast food chain place. This is Monday at lunchtime. read more

This McD's is price gauging on the popular apple pies. $2.99 each where as the McDonald's in Plymouth on Samoset has 2 for $2.79. The Hogan family owns the Plymouth location. Not sure who owns the Kingston McD's on Summer St. I understand this is a first world problem, but seriously? Not only has shrinkflation reduced the size of the pies, but to charge such a high price and also have corporate state they are here for a limited time only.....,,,LoL. I believe in capitalism and I can afford it, but what about the less fortunate who deserves a fried apple pie at a decent price. read more

Food is cold and more expensive than other McDonalds. Filet-o-fish is squashed and old.

No water available at this McDonalds. Food wasn't particularly quick. Convenient right before Plymouth when heading down route 3 to the Cape. read more

Counter service is so much better than online & kiosk ordering. We were able to use the app for points, and we got our order quickly. Both Big Macs were hot and good. Husband also ordered fries and a drink. With the app, my Big Mac was free. The place is mostly clean. A few tables hadn't been wiped down yet. The sign in the window shows they're trying to remedy their staffing problem: use the QR code to apply for a job! You can use their free wifi to look up the application! read more

McDonald's - Self-serve fountain drinks and seating - Fast Food Near Me - Kingston, Massachusetts

Man in window at 10:30pm on may 3 2026 was INCREDIBLY rude. He slammed the window when we told him that he gave us the wrong drink. Disappointed that he thought it was okay to act like that. read more

I had an issue this morning so I called the Office number posted at the restaurant. The recording said I'd get a call back. Never happened. Management clearly doesn't care! If you need a coffee or quick bite go across the street to Dunkin... read more

ordered on the app ahead of time. waited 15 minutes in the drive thru line finally got to the window and was told i had to cancel my order. didn't offer me any other options read more

If i could give 0 stars i would. I ordered at the drive-through, a six piece nugget with sweet-and-sour sauce and they didn't give it to me. They also did not fill my Diet Coke up enough, and there was literally no ice in it. Also the fries that I got were freezing cold, stale. Also, when I received the fries they were upside down and fully spilled into the bag. The guy was also very mean and didn't even talk to me. I'm never going back here again. I hate this franchise they suck read more

This McDonald's prices are far higher than most franchise locations. Today, 1/12/2025, we ordered a medium fry and while the box was a medium it left a lot be be desired. read more

McDonald's - Fast Food Near Me - Kingston, Massachusetts

over charged me twice rude check your receipt never go back live 1 mile away will go to plymouth better nice

Why such a harsh average rating for this place? It's clean, the employees are professional and friendly, and the coffee is extremely good at a third of the price of Starbucks without the angry barista disdain. This location has apple fritters too, my personal kryptonite. No wonder the sea gulls are circling outside. read more

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Ordered Quarter pounder with no cheese. Got a quarter pound of meat on the bun with two slices of melted cheese, NO lettuce, NO tomato, NO ketchup or mustard as their website advertises. read more

By far the slowest McDonald's in Massachusetts. The Drive Thru wait time is normally 20 minutes or more. Ridiculous. The food is usually cold. The service is meh. read more

Fast service and I like how the person who took my order in the drive thru repeated it back to me for clarity.

it sucked. they didn't take my order after 40 mins of waiting, and they don't take card. this little guy who are had been working all day in front of me had also been waiting for an hour in line, and when someone finally came he wasn't even allowed to order. neither of us got food and i wanted to cry for the little old man read more

I've been coming here since I was a kid. I'm pretty sure the quality of the food is declined over the years, but that's for all McDonald's not just this one. That said I wanted to try the new Smokehouse Burger. The menu clearly stated that could be turned into a meal for $9.99. The woman looked confused and said you can't turn the SmokeHouse Burger into a meal. I argued back a couple of times and finally she said "Well, I'll try." Of course it worked. I had to wait over 5 minutes for my burger. Thankfully the burger was very good. In fact, it's one of the best burgers I've had there in a long time. The chocolate shake hit the spot too. I can't believe how high prices have gotten! For example, a double quarter pounders is over $10! But I'll probably come back. read more

Sorry but if you're advertising opened until 1 than that's what I was expecting. Came by because I was heading up north into the city, but got here just minutes after midnight and the place was closed.....need to update your hours online....i'm so mad I can't even give a star as I have to double back the opposite direction to get food so I don't fall asleep on the road. read more

Can't call this fast food. 20 minutes to get a coke fries and ice cream. There were only 4 other people in the place so there is no excuse. Staff more interested in talking to each other than serving customers. Only positive was it was relatively clean read more

By far the worst McDonalds, No shakes and chills. Drive Thru faulty microphone. Poor customer service, which is rare for a McDonalds. I never review fast food, but this was that bad. read more

staff are terrible at customer service and has such a rude tone. i was in line for 15 minutes and it was just me and another car in the lane. 2 people should take at least 3-5 minutes. they messed up the food order and this was just a disaster. DO NOT EAT HERE. read more

Delivery always late, one time I waited for hours so that was canceled. Double cheese burger was good. I like McDonald's only when I don't have time to cook. read more

Waited for over 10 minutes to order inside the restaurant with absolutely NO ONE taking orders and at least 3 people in front. Worst customer service ever!! read more

Came here during a road trip- expecting some fast food, decent quality. We got so much more than that. This McDonald's seems "Fancy" in terms. You order your food and seat yourself, as they bring the food to your table. They even have waiters. There was one waiter in particular that provided us with great service! We were amazed at the service actually. The waiter was very nice and started conversation with us and shared his story. It was a very great experience. I don't usually write reviews for fast food, but this amazing experience was worth sharing read more

fuck this place they said they were open we went and waited in line for 45 minutes and then once we got to the answering machine they said they were closed this is absolutely absurd I am going to sue this restaurant unless they give me free food for life. and just to add the people on the other line with extremely rude and defensive this is crazy. I do not believe that this is how McDonald's runs their restaurant. I expected so much more. email me at agrunewald0305@gmail.com or contact me at 5085051597. I am expecting a call from management. read more

Great place for soda and fries!! But, the fries boxes aren't filled up all the way. A large fry is filled like a medium amount. The fries are sometimes cool or a little warm. Not always hot and salty! My grandfather and I love coming here a lot! read more

Not usually the type of person to complain, mistakes happen all the time and that's okay. However, the last few DoorDash deliveries have all been incorrect. Not really sure what's been going on, but I've made minor changes to my items (i.e. McChicken plain, only ketchup; Mcdouble plain, only ketchup; ordered 6 nuggets, only got 4; missing fries in all orders;) and it seems like the employees don't read the modifications. Its not a big deal, but its been almost every time. Not sure if theres a problem with the store or DoorDash, but its disappointing to receive an order and having it incorrect every time. Plus, DoorDash only credited me $1.86 for every order. Other than that, I'm sure the service is good. Only recently have I had issues with my orders. TL;DR: DoorDash orders constantly come incorrect read more

I have been going to this McDonald's since I was a kid and it's always been good service untill this one kid who wears a pink hat who takes your order got hired.... He always rushes your order and seems to get really pissed if you order more than one meal... I hate being rushed ... it's your job to take orders kid with with pink hat wtf... he's very rude about it to... he no longer has a pink hat I noticed the other day but a McDonald's hat like that changes anything.. he's still very rude .. I won't be going to McDonald's in Kingston ever again as long as that pink hat wearing kid works there read more

i would give a zero if i could. paid for my ice cream cone but never got it so i had to go through the drive through and pay for a new one. the worker that rang me up rolled his eyes at me. read more

Worst management I ever witnessed! I didn't order anything but I noticed a dog was locked in the car parked next to mine, and told the owner he was in the wrong, he then called me a name you only hear from high school kids and started to pick a fight. I immediately went to the counter and asked the manager to call the cops. Her reply was "You don't know the number?", I said no I'm not from here. She looked at me and irresponsibly replied, "It's 9-1-1". That is the number for emergencies only! A fight over a poor old dog in a hot car, not and emergency. She seemed very careless about the dog, or the situation. She only seemed to care about herself! read more

Flies! so many damn Flies! there are so many Flies they could pick up your meal and put it in the trash for you. The staff does not seem bothered by the amount of Flies going on your food. I spent so much time getting rid of Flies my food got cold. My dad dropped a French fry and noticed more dead ones at his feet. Due to the amount of Flies we threw our food out and went to Papa Gino's that was close by. Stay away unless you like seeing your frys fly! read more

Something is always broken here, whether it be the ice cream machine, the register (yes you read that right, the register), or even the drive through. This McDonald's is an embarrassment to the franchise and I DO NOT recommend going here. read more

We had to stop at this location for my toddler to use the bathroom. I promised him French fries and when the cashier told me it was still breakfast time and there was no fries yet, I think she saw the panic in my eyes. Needless to say, she made him a fresh batch of fries. Good customer service still exists. I wish I grabbed her name :) read more

Absolutely the WORST Mc Donald's ever! DO NOT UNDER ANY CIRCUMSTANCES GO HERE! Unless however, you enjoy having your order repeatedly wrong and being chastised by the management for pointing it out. If I could give ZERO STARS I would! read more

Worst drive through in the country. Waited 25 minutes tonight in a relatively short line.

Ordered fiod after about 8 minutes one of the girls approched me at the window with no explanation asked me to pull forward. Waited 15mis for 2 small orders???? read more

We live nearby and have to pickup the McDonald's trash thrown from cars on the street daily. Disgusting.

Will never go here EVER again!! So many screw ups I can't even count them on my fingers within 1 month's time! But tonight was the final straw! I ordered a Grand Mac and the bread was so old the bun CRACKED in 3rd's on me. And they stupidly put the special sauce on the bottom of the roll so that rips in half on the bottom as well. Real Genius! Owners REALLY need to do something about who they hire here and get some quality control going!!! I will spread the word this is the WORST McStanks on South Shore! read more