I would give a zero, if it was available. I just had a delivery order of the 12 piece, extra crisp, chicken only bucket. The chicken was very overcooked. Chicken was extremely dry, the coating was very dark from being overcooke. You can imagine what condition the wings were like, since that is the smallest size of chicken pieces in an order. All of the chicken pieces were dry. Lasr time I ordered they gave me the original, instead of the extra crispy that I had ordered. I don't know if this is a new owner or new chef or what. I will have to think twice before I order from here again. Its to bad, because we like fried chicken. I tried to call them, but it just went to voicemail, but i did leave a message. I'm sure they don't care, that's why it goes to voicemail. read more

Good food, great service. When you order from their app or from there in store menu the order is filled with you in mind.

630 pm we were hungry, stopped at kfc in Kingston, ate in. Very very satisfied, clean, friendly, delicious chicken legs and thighs, original recipe. Mac and cheese yummy and coleslaw wonderful! Biscuits soft and fresh. Thank you kfc we will be back, we had not been to you for a long time. Also free WiFi! Service was fast and very pleasant server.. read more

Fresh chicken legs, thighs dinner plate. Excellent fries, dinner roll. Friendly take out staff

The staff were great, friendly. However they have implemented these laminated place mats on the tray. I looked underneath to find crumbs and food particles from apparently several other customers. This means they are not washing the trays in-between customers. Absolutely disgusting. read more

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No biscuits? WTF! Today I decided to go back to KFC in Kingston to get a quick family lunch. I get a 16 piece chicken strips meal and another eight piece ( just strips) to round out the order. The person who took my order could have been less of a help but then I would have had get my order myself. Here's a tip.give the customer a minute to think when they come in the door, and don't cop an attitude about it when they ask for one. Finally, I get the bags pretty quick and I think " okay not bad " then I get home and there's no f___king biscuits. You would think that when you spend $65.00 for mediocre chicken they could at least get the sides right. I guess all the pressure of having a single customer was too much for the four or five people behind the warmers. Anyway, that's why I don't frequent this place because every time I go I have one of these experiences. Customer service is something that needs practice. Kingston store. You have a long way to go. Two stars is generous. read more

I've been here several times the last few months, I've ordered with the app and it's been ready in time every time. Food quality is very good and pricing is acceptable in this horrible economy. I used the restroom one time and it was clean. read more

This is your standard KFC. The environment all looked very clean, well kept and was well lit. The service was good and the food tasted as it should!! Extra crispy finger licking goodness!! This is a great place to get your fried chicken fix!! The Colonel would be proud!! read more

KFC is tasty once in a while. The $20 fill up meal is a good deal. I don't love the snacker sandwiches. read more

Was not very good. The chicken tasted like it was sitting around for quite some time, and it was dried out

Fried chicken great, but the only side dish that tastes good is their coleslaw. No other healthy delicious non-starchy side choices. Their potato choices are horrid. KFC would be great if they would offer more veggie choices for side dishes, and use the Boston Market type of mashed potatoes and gravy, which is delicious and tastes more like real potatoes. read more

Worst chicken we've ever had. I wanted grilled chicken; my husband was told they didn't have it. So he ordered the classic with corn, mashed, and cold slaw. All of it was disgusting. Only edible things were the biscuits. read more

I've been coming to this KFC location for almost 9 years! I just went there recently and hadn't been in awhile. The inside had been redone, which seems to be a common trend recently with a lot of fast food restaurants. In the past I'd loved eating at KFC and while other locations had disappointed me, I hadn't had much of an issue with the Kingston store.... However this time was the worst I've experience at this particular location! I decided to try for the first time one of the snacker sandwiches. The piece of chicken on the bun was pathetic! I understand that the food never looks like the picture but there was hardly enough chicken to cover the bun! Also, why offer buffalo chicken if you can't supply blue cheese? Ranch works but really? No blue cheese? Secondly, I've always liked the zesty chicken wrap. I remember the first time I got it, it tasted great and was fantastic! but over the years they've replaced the chicken with more and more lettuce. I felt like my wrap this time around was almost entirely lettuce with the special sauce, though even the amount of sauce seemed limited! Sorry, if I wanted a salad I wouldn't have gone to eat at KFC! Lastly, I also used to love their mashed potatoes with gravy. but they've also cheaped out on that too, for now it tastes faker than ever. I figured they probably got frozen potato or flakes or something but it used to actually taste good, now you can tell it's fake. gross. KFC is still around but they've cheapened everything...maybe it's the economy, I don't know, but the quality (which was okay for fast food) has gone down the toilet hole. read more

I was working in Kingston for more than three years. The KFC is my favorite. The original chicken is the best chicken! So yummy. I love it since I was 5 years old which the first time I tried it. It has my best memories with my family. read more

Messed up my order and had a really bad attitude. There seems to be a problem with the drive-through microphone because the guy couldn't seem to hear me no matter how loud I was. Really uncomfortable experience I would just steer clear of this place. read more

Manager was taking my order from her boyfriends truck. And messed up my order. Longest wait of my life such rude staff! read more

Terrible terrible terrible waited 20 min for wedges 4 cars went threw drive threw after didn't even let me know got back break late had pull back threw drive threw just making my food then when asked my food tried give me cookies which I denied 10times and kept asking my food which he wouldn't hand me and gave me tenders instead popcorn chicken and was very rude arguing with me the whole time read more

I live in the area and I have gone to this particular location maybe 6 time per year over the past 3 years. If you plan on ordering a twelve peice meal (or more) of one type of chicken (say original) be prepared to wait. Ok we want fresh chicken so I am willing.. But just about every time I have gone, they forget something. Potato, gravy and the LAST time the biscuits. When you call (from home) they always say come back and we will give it to you for free!!! It's NOT free-I paid for it already!! I never get around to going back as who wants to pick up gravy for last night's meal!! I am done with this locality and since there isn't any more locations near by... I can live w/o kfc... read more

My family ate here last Wednesday night, not only did we have a hard time understanding the person taking the order..we ordered a few different chicken combos..when we got the chicken it seemed old but we were extremely hungry and tired after a long day so we ate it and wanted to get home to bed...everyone except my oldest son ended up sick with food poisoning. We had been sick for days I will never again go to this place. Becareful food poisoning is no fun.. read more