My friend and I met up here for lunch. I got the Filet-O-Fish sandwich, and also decided to try the new Caesar Snack Wrap. The fish sandwich was decent, but not as good as I remember it. The Caesar SnacK wrap was okay, but not enough sauce. My friend thought the same about her snack wrap. She shared her fries with me, and they were not as crispy as McDonald's fries should be, and were too salty. My friend went back to the cashier to let her know she wanted to change her drink choice (they get your drinks for you now, and the last time I was at a McDonald's, we filled up our own drinks at the soda machine), and before she can say anything, the worker rudely said that they are still waiting on her burger. The worker acted annoyed because she thought my friend was gonna ask for when her food would be ready. They now bring your food to the table, and my friend had ordered two drinks, one for me; and they only gave her one straw. read more

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Stopped in for breakfast today around 7:40. At the drive thru, the lady said they were not taking orders since they were "resetting the system". When I asked what that meant, she said not sure. This is the second time in the past week they've had an excuse for not being open. I do want to thank them for turning me on to Burger King next door. The sausage croissant and hashbrowns are really good. McDonald's lost a long time customer. read more

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I use to really Enjoy this McDonald went every day to get a soda I don't think the owner really knows what going on be careful they will take advantage of the vulnerability so many Homeless people out There and I blame them they almost got me but I'm smarter than a average bear becareful read more

McDonald's - Always busy workers and nice people - Burgers Near Me - Kent, Washington

Bad customer service, can't even understand what employees are saying literally sounds like gibberish , I didn't receive my correct order ! And I wanted a refund, and they're telling me I have to go back after I just got Home , like hell na I ain't doing all that , just don't go to this place read more

What I ordered was correct, McChicken,Nuggets and Frys. The only thing that was making me angry was that I had to wait over 15 minutes to get my order, as they were giving others their order first. My wife finished her food long before I got mine. Restaurant was clean and quiet. read more

Not gonna lie usually McDonalds is meh... I went to this restaurant like a week ago, and the experience from the service to the food was incredible. That's what I want from every McDonalds every time!!!! Staff was so kind the fries were crispy and the burgers were soooo good. Good vibe tribe. read more

Rogillio and Maria were awesome.! It was clean and the food was yummy !!!! I don't often eat at Micky Ds but it was great today

The McDonald's team at the Meeker Street location deserve 5stars for their professionalism, courtesy, and consistency in meeting their customer's expectations. From the individual(s) who ensures that the grounds are maintained to the individuals who serve the drive-through customers - applause to each and every one! read more

Took 7+ minutes to bring out forks and forgot my fries. Only got 5 forks and came out with 9 and was asked why I needed them in the first place read more

Terrible location tries to charge you for a singular sauce when asked at the window. You're joking right.

The drive thru was really slow with a couple cars ahead, besides that, it was fine. No issues with the food.

I took my Autistic Son here for lunch today. After 5 minutes I finally asked if they can take my order and was told to use the kiosk. She was snotty and I told her that, as a Senior, I don't feel comfortable using them. She looked at me wierdly and blew me off. I told her we'll just go next door to Burger King. This is the second time, in two weeks, that this happened. And at this same location. I doubt that I will ever go back and have been telling everyone of this experience. The funny thing is that, as retired Seniors, we have the million dollar VIP's/IRA's, Pensions and Social Security giving us the greatest available money to spend at restaurant's. Too bad because I'm not done spreading this. read more

Fast clean service. Mcdonalds here in Kent is what you expect. They don't charge extra for lettuce on a regular quarter pounder unlike some locations which tack on an extra 50 cents. Can't wait for them to open up for dine in as it looks clean and welcoming inside, well laid out. Be sure to use the app and get rhe best deals especially the buy one get one free big mac,quarter pounder, or filet o fish. My goto meal when I am hungry mid day. Just enough and not too much. The sandwiches are always easy to eat and not messily assembled like some burger joints where you'll have ketchup and oil all over yourself. Eat without making a mess on yourself. I'm loving it here! read more

McDonald's - a menu for a coffee shop - Burgers Near Me - Kent, Washington

The drive thru experience was as bad as could be. I had to repeat my order a number of times, and then I (and the other cars in front of me) had to wait over 15 minutes to finally get our food. When they finally brought it out it was the wrong order and we had to wait even longer. They said we were waiting on fries, but when they finally brought the food the fries weren't even warm! read more

Coffee was good and the staff was friendly, pretty warm inside. The wifi is a lot faster then Starbucks, lots of places to sit. The bathroom was pretty clean as well. read more

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The customer service is very poor and the lady manager is very rude and unprofessional

Pros: - I have only been to this McDonald's once but had an incredibly positive experience thanks to the manager (late in the evening)--I placed a mobile order at another McDonald's in Kent but they were out of stock for some of the items and unable to issue a refund; the store manager at this location listened to my situation and remedied it by offering me my entire order for free - Positive/fast/friendly customer service - Food was typical McDonald's fast food--nothing wrong with it and it met expectations - Would highly recommend/return Cons: - Appears to be located in a sketchier part of Kent, but not a bad location overall - Long drive-thru line some evenings read more

This place needs to be shut down! hash brown is basically frozen! It makes no sense that have this terrible of customer service. I don't even write reviews but it was so bad I created a Yelp account just to let them know YOU ARE TERRIBLE! NONE OF YOU SHOULD BE WORKING CUSTOMER SERVICE! read more

I love my McDonald's especially with Grubhub. The food is always on time and hot. McDonald's is my #1 restaurant. read more

I've had a really bad morning. I expected my McDonald's trip to be the same. The guy taking my order helped me pick the right combo for my order and was really nice about it. The woman who handed me my food has a genuine smile and was really pleasant. My days a lot better now. read more

Fine if you're picking up food, but never order using uber eats, door dash, etc. I waited for an hour and a half and then my order got cancelled. It never even started to get made. They need to just cancel the order instead of wasting customers time. Other times, when my food does (eventually) come, my order isn't right half of the time, but that part is kind of expected. read more

Ordered 2 McDoubles and a triple cheeseburger, lady at the window asked us 7 times what our order was, then sent us to the waiting parking spot. Then another lady came out to us and asked us again what we ordered. Then no one came back to give us our food. Idk how they were so lost and taking forever. We ended up going inside and forcing them to give us the food we paid for read more

So, the staff at this McD's is super nice. They're not the issue. My complaint is McD's has raised their prices ($3.59 large fry) and is now not even giving you the same amount. I guess it's the new global agenda...pay more, get less. Is the new fry container design supposed to convey that the fries painted on the inside should be at that level or that it just gives the illusion of more fries? Either way, it's BS! Also, they give you a survey for a BOGO on your receipt and apparently you can only fill out 7 surveys per month, per household. So, that's a joke as well because I wasn't even at 7 surveys and it said I can't do any more. Cutting corners and charging more is going to send me to my other favorite burger place McD's. You're going to shoot yourselves in the foot over greed. read more

McDonald's - Large Fry $3.59! - Burgers Near Me - Kent, Washington

This mc Donald's place is really ridiculous and horrible customer service!!! I don't know if manager does know what are the service crew doing or it is just how they handle their service... cashier crew need more training and handling issues of customer needs no matter a handicap or not! Issues with their mobile app with codes, then why advertise this mobile app if codes not working! Making mistakes on orders which they have line in order already.... This is fixable! Make your store better! read more

Yikes!! A breakfast sandwich, hash brown, and small OJ is $9????? I'll stick to Starbucks for a bigger sandwich and real espresso.

Great drive thru service - the order takers were prompt, ready at their given stations, and gave whatever we asked for in abundance. Order a Big Mac, chicken nuggets, McDouble, fries and our order was all correct. While the chicken nuggets were fresh - probably needed to make it for the order given we order 10 pieces, the fries were kind of stale and cold. Service is good but the food isn't always the hottest/ freshest. read more

Worst McDonald's ever!! Idiot employees. Closed the drive thru with 12+ cars waiting. Never told anyone just left us sitting there with screens on. Supposed to be open 24 hrs. Don't waste your time with a terrible company!! read more

Wouldn't recommend!! Worst service ever waited for 1 hour just to talk then waited 20 more mins and I pre orderd my food! Then they messed up my order then had to wait again fuck they need to shut this dump down!!! read more

They do not take orders over the phone. Luckily Burger King next door does and I was able to buy my 25 cheeseburgers and 10 hamburgers from them. You lost some $$$ franchisee. read more

Ridiculous first they want to charge me for fry sauce then when my son has to use the bathroom I have to ask for it to be unlocked and there is the sharps container down at kid level and it is full of used needles!!!!!!!!!!!!!!! Absolutely never coming back to Burger King what a disgusting experience! read more

McDonald's - They just have the sharps container out and open and low so my 3 year old son almost got into this!!! - Burgers Near Me - Kent, Washington

If I could give them a fat 0 I would cuz They such ass and everyone gets our order wrong or is ratchet asf they need to get there shit together‼‍ read more

Okay, I realize this only "fast food," and it is not the healthiest place to be, but when you are on the run. there are limited options. This store has messed up my order so many times it is ridiculous. Recently, I ordered a grilled chix sandwich meal. I got a fish sandwich ( gross) and no fries. To top it off the drive-thru chick was rude. Don't they have to watch some training video when they get hired? But hey, I guess minimum wages pay for minimum service. read more

Asked for a double quarter pounder with cheese with no onions. At the window the employee confirmed with me my order but also added in "no pickles." Nooo i want pickles, she took the bag, talked to the two other people behind her and they just waved her off and she handed the bag back to me. I asked her if the burger had no pickles, and she said to the best of her knowledge it didn't. She did no wrong, but when questioned, her bosses or team leads decided it wasn't worth it to remake the burger. or at least through some pickles on it.... you dont have to cook pickles. read more

All I want is my McChicken & small fries.. but it never goes smooth at this specific location. I only go to the drive-thru and it's always a disappointment. They've always gotten my order wrong or there's always something missing in my order. How can you mess up a McChicken and fries? I don't understand. Lol. It's kind of funny that everytime I order a kids meal for my daughter, they ask if she wants go-gurt or apple slices. I say go-gurt everytime but they still put in apple slices in her bag but no go-gurt. WHYYYYYY? Lol. Always jam packed & employees seem to not want to smile at customers. read more

This is the stupidest McDonald's at this location, always messing up an order after an order every time, never fails. The staffs who takes the orders at drive thru needs a lot of re-training, and definitely need to take Customer Service classes. A few times when I try to call to complaint, no one picks up. Customers, you are way better off driving that extra 5-10 mins away to another McDonald's location, seriously. And I live up the street, and usually if I'm ever craving for a Big Mac, my boyfriend and I prefer going to OTHER McDonald's over this location on Meeker, stay away unless you want them to disrespect you at drive thru while ordering, and or mess up your orders. Management/staffs are horrible, communication sucks. When will yelp allow us to give 0 stars? Cause I definitely didn't even want to give them a 1 star. I was in a hurry, and I had just ordered just a Big Mac sandwich and was distracted while ordering, and than realized when I drove out of drive thru that I actually had a "Buy 1 large sandwich, get 1 free." So I drive right back into drive thru, and I explained to the girl, and she goes and ask her manager about it, and comes right back and tells me that her manager actually says I had to "Buy 2 sandwich, to get 1 free." Again, I told her but what I have in my hand here says "Buy 1 large sandwich, get 1 free." She still tells me what her manager says, so at this point I said F it. And I knew why I shouldn't have come here again in the first place, right? Ah. After this evening at drive thru, I literally had to pull up Yelp for this AFTER all the horrible experience with this location. read more

Avoid combos or else you better be looking forward to cold and stale french fries. I usually dont order a combo, but its friday, hey why not. Couldnt even finish them no matter how much i looked forward to them lol. Yuck! read more

There burgers are okay. The staff is friendly and awesome. They keep there restaurant nice and clean for there customers. But today is the first time I noticed this and I have never had this problem before but who the hell makes the Impossible Whopper soggy and wet? And that tastes like it went through the sink suds? Gross! Someone needs to lose there food handlers license! read more

We just got here from Cali the guy repeated my order correctly but didn't put in my order when I got to the window I told the lady I wanted 4 chicken nuggets combo be only one was put she charged me for the rest and when I got the receipt she still didn't charge me correctly the whole order was messed up read more

They made us repeat our order and made the whole process very confusing and then on top of that they got it wrong multiple times.

My disabled mother walked in to go to the bathroom, she watched two people already go in and the cashier made her buy something just to go to the bathroom read more