I usually do not review on chain restaurants but when i do there are for good reasons or when its beyond bad. This is also another one of those times I will be a devils advocate among my fellow yelpers and elites alike. Seeing most bad reviews here it seems to be due to long wait times and broken kiosk: But come on people, what does that have to do with the employees, the food or the restaurant? To a point yes but prime season when a bus and herd of tourists pulls up to the few employees thats available here in the middle of nowhere, what do you expect?? I came during off season, beautiful weather, definitely less people, no issues with kiosk or better yet some need to learn how to use mobile app to order their food like i did and got my food quick without issues. Compared to many McDonalds I have visited in many cities and states, this was actually one of my better experiences especially being in the middle of nowhere. Place was clean! Employees were super attentive to look around to clean and mop immediately as people left the tables. In Los Angeles, some employees can care less. The kids play area was also well kept and clean. They also have a family restroom in middle of restaurant close to kids play area. First time I ever seen that so thats a definite plus! My iced coffee was also made perfectly. So to the native employees here who truly take pride into their work, keep it up. My family acknowledge it and thanks you for keeping it clean for my child to have a safe place to play. Oh forgot to mention, they also have arcade games at each corner seats at the tables also! read more

McDonald's - Very clean play area for the kids to take a break from long car ride - Fast Food Near Me - Kayenta, Arizona

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I'm still in line and it's taking like a million years. Lame that I'm missing the ambiance of the beautiful landscape around me for sitting in front of the building. I wish I had my food read more

McDonald's - There are pickles when I asked for no pickles visually interpreted - Fast Food Near Me - Kayenta, Arizona

This McDonald's was busy. When you're in this part of the country, you are hard pressed to find a restaurant. Fast food is the name of the game. Besides being on the road, I really wanted a hot meal. We went for a double cheeseburger and filet of fish. All the kiosk were inoperable and a line was slowly growing. Ordering was fast as was service. You must ask for water cups, napkins and utensils. Nothing is left for the customer to grab. You do help yourself to a beverage at the dispenser. Not gourmet but fills the hole in the belly. This McD's has a children's inside playground. Drive thru and parking outside. Free WiFi. read more

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Gave me the boo bucket color I asked for and the food was freshly cooked by amazing staff who treated me with utmost respect

Cleanest fastest service at this mcdonalds. I don't know if it's due to the location being on the rez or inflation or both but I thought the price for two egg bacon muffin combo meals was expensive ($25). read more

What a strange place. So unorganized. Kiosks are totally confusing. There may be only one person in front of you but they can't figure it out either so you wait 10 minutes. Gave up and decided to go through the drive thru. They leave you sitting there for at least 5-7 minutes before they take your order. Then they're out of fries so you wait again. Bathroom was clean. read more

Went here twice during our stay, service was great. They double checked my breakfast sandwich to make sure there was no pork, which really shows how kind the restaurant is. read more

McDonald's - Breakfast - Fast Food Near Me - Kayenta, Arizona

Limited food options leaving Monument Valley for a long drive- we opted for drive thru at McD's. We ordered 2 double cheeseburgers, nuggets, fry and drink. I asked for honey for the nuggets- which they forgot. Turns out that didn't matter, one bite of a nugget had me passing the box to John. Cardboard. They tasted like cardboard. John casually looked at me and said they've always tasted that way. Yuck. The burgers were fine, fries too. Middle of the road review. Have fun playing fast food roulette! read more

Big area of this restaurant. They have play place too. Many seating and it was quite well clean too. Restrooms are not as per a big restaurant like this. You can easily expect a queue. They are small and without mirrors. Not sure what is the idea behind not putting mirror. read more

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Stopped here for breakfast before heading out to 4 Corners. A very bright, clean and large McD with play area for kiddies. Staff is helpful about checking to see if you need help with the ordering kiosk. I'd rather they be in the kitchen to hurry your order. Bathrooms are clean as a matter of fact, she was in there cleaning and you can smell the bleach. Staff as came around as you were dining to see if everything was OK. She apologized for the one homeless appearing guy who was loud as bothered another patron. He eventually left. Our McMuffin sandwiches were good I would've liked my muffin a bit more toasted tho. read more

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Disclaimer: I visited this location during the pre-pandemic period. Two stars, since you can't really expect much from a fast-food chain, but even then the experience was a bit underwhelming. There were quite a few items that were out of stock, and as a result, a sign was put up saying they were "in popular demand". It's understandable, given the location. It was around early morning, so there were few customers around. Despite this, it took a longer than expected duration (~8 minutes) to receive our breakfast order. In addition, our coffees came in black instead of regular. ...I mean, your choices are limited in Kayenta, so you can't be too picky with where you eat. read more

No interaction with staff, no way to pay cash. Waited at counter forever and the only way to order was the kiosk. Don't waste your time!

Surprisingly this was a pretty clean McDonald's for a fast food restaurant. The establishment looks fairly new. Kids play area and a couple touch monitors were available for kids. High top tables and high chairs, booths and tables throughout. Only 30 minutes is allowed for eating. Never seen that before. Egg white, white cheese, ham biscuit. Biscuit was overlooked and hard. read more

McDonald's - Egg white delight and oj - Fast Food Near Me - Kayenta, Arizona

No other way to say it. This is a poorly run store. I have stopped here twice in 4 days as I was driving by. March 29th I came in and ordered 2 large coffees and was told that they were out of large cups. So I said "Fine, give me 4 small cups for the same price." I was told I would have to pay for the extra cups and my response was "Why? It is not my issue that you are out of cups." Eventually they relented and gave me the 4 cups but why make we argue their failure? Today at 0930 I stopped in for breakfast and the attached sign was up saying that they were out of 3 products "Due to Popular Demand." The true answer is the owner is not paying attention to the details of this store. read more

McDonald's - Fast Food Near Me - Kayenta, Arizona

Not too many choices for an early breakfast before the Sun gets up. This McDonalds is open 24 hours Thursday through Saturday. No senior coffee but that is only one dollar. They have the usual specials. Ordered two sausage McMuffins for 4 bucks. Will keep one for lunch. Service was great, place is clean and modern. Booths have padded benches. This is a happy place. Still haven't tried those order kiosks. read more

The most disorganized McDonald's I've ever been to. Drive through wait for breakfast was ridiculously long

Made a "quick" stop on road trip - the only place in the area that the lobby is closed. They told us to pull-up and wait for our food - but never brought it out!! And they wouldn't answer our knocks when we tried to bring it their attention. Half hour later, we left, without food. read more

I know... I'm lame, reviewing a fast food chain restaurant, but it was just a relief finding something familiar in the middle of this country that the kids would eat. This place is clean, nice, with plenty of chairs and tables and has a very nice area for the kids. The bathrooms are also clean and nice. read more

This is a nice clean place to stop for a bathroom break and quick meal. Everyone on the face of the earth knows what a McDonalds is. I've visited locations all across the earth from Jakarta, Indonesia to Chalmette, LA. It doesn't matter which one you visit, the food is generally consistent. It is usually cleanliness, employees or location that set a location apart so that is what I will address here. Location This McDonalds is in the middle of nowhere USA. As we were driving through what seemed like miles and miles of nothingness the town of Kayenta appeared. Since it was lunch time this place was a welcome sight. Cleanliness This seemed to be a relatively new building. It was clean and nice. Employees I must have lucked out with the group that served us. After reading other reviews it appears there is some inconsistency here, but the folks we encountered were friendly and professional. Food Sometimes you just need a Big Mac OK? In closing, if you need a break from the road, stop here. read more

Hello McDonald's franchise owner. Your bathroom is out of toilet paper, someone clogged one of the toilets, there is no soap in the dispenser and you put diet drink in cup marker regular and regular drink in cup marked diet, if you care.... read more

They r really slow due to being very disorganized and inefficient. Been over 30 minutes just waiting for a menu order, there was no changes and yet it delayed. Since they only do drive thru they seem to always have a long line during meal times. read more

McDonald's as a whole is proud of it's free Wifi, but at this restaurant it shouldn't be. When I initially ordered and sat down, towards the back and near the play area, the wifi was extremely slow with poor signal. I decided to move towards the front, and the signal improved. However, there are no plug ins to charge devices and several signs around telling you that you should only stay for 30 minutes. Even if I wanted to hog their wifi, the crappy signal strength would prevent that. There was one woman working in the dining area who took her cleaning job seriously. Too seriously- sweeping around patrons feet as they're sitting at tables eating. I'm all for cleanliness but this actually borders on rude! read more

Friendly! Their lobby is closed due to COVID. I ended up running here quickly for my evening meal due to a curfew. Staff was friendly and quick! read more

I'm not a big McD's fan but if you need a quick an inexpensive meal you can't beat the deals here. The ice coffee I ordered was good but I wished it was a bit stronger. read more

McDonald's - Boondocks MAR2016 - Fast Food Near Me - Kayenta, Arizona

Pricey but super clean and has a nice clean play place. Refreshing to find a clean McDonald's on our trip that our son could burn off some energy in the play place. Would definitely recommend. It was busy but the food came out fresh and pretty fast. Higher prices than a normal McDonald's but guess that's what you get in the middle of nowhere. read more

After a long tour we had a second dinner at this location. The service in the drive-thru was really slow, but the food was really good. I generally don't eat McDonald's, but the food they serve reminded me of how I felt about McDonald's when I was a kid. We had breakfast there too because we needed some protein and there weren't many other choices. It was the best McDonald's breakfast I've ever eaten. Really. Fresh and hot and tasty. I don't normally review McD's restaurants, but this one deserves a good review. read more

Wow, I'm really surprised by some of the bad ratings. I normally avoid going to McDonalds, pretty much because when I think of McDonalds, I think of how they used to be 20 years ago. However, I just finished a 4000 mile road-trip with my mother and we made a point of going to a McDonalds every few days because I have recently become completely addicted to their egg McMuffins (sub bacon for ham!) that I can now buy at any hour. I wanted to leave a review for this McDonalds in particular because my experience was just so unexpected and really quite fantastic! This was by far the cleanest, friendliest McDonalds I've ever been to--hands down, the best. I worked in a fast-food restaurant when I was 16 years old and I know what a miserable experience it can be. But the folks running the counter here were so friendly as well as extremely patient. They actually seemed to take pride in doing their jobs well and I really can't say enough about how much that contributed to our experience there. And last but not least: the food was fantastic! They put so much bacon on the Egg McMuffin, it was nice and crispy, and, for once, each component was exactly where it belonged--it wasn't a great big lump of egg on one side of the sandwich with a little lump of slimy bacon on the other--it actually looked like they took the time to do it right. There's plenty of other fast-food options in Kayenta but I whole-heartedly recommend trying out this McDonalds. I only wish my local McDonalds was half as nice. read more

Unfortunately, if you're traveling fromUtah to the Grand Canyon on a Sunday morning, and looking for a little breakfast to tide you over; Kayenta gives you a choice of this place or another fast food place. We chose McDonald's and it is definitely set up to trap "tourists". The prices are much higher here and the food is actually smaller in size than usual; so getting your money's worth is not their policy. Service was very slow; and while clean inside, the exterior had a pest problem. When entering or exiting the building, or just standing by your vehicle, don't be surprised to be approached by males, obviously intoxicated, panhandling. We were approached and we watched as it happened to many others. We were there almost an hour and no employee from McDonald's asked these men to leave the premises. Not a safe environment. read more

Operative word - slow. They seem to be operating in a state of near chaos which makes you wonder what else is slipping ...

Cashier is extremely slow-minded. Asked for 2 Egg McMuffin and 2 Sausage McMuffin. Got back only 2 Sausage McMuffin. When he finally got the order right, we had to wait another 7 minutes with no apology. We were one of the 1st in line and the very last to receive our foods. This place ruined the start of my day. P.S. We were also approached by a male panhandler in their parking lot. Oh, why didn't I read the previous review before? read more

This has to be the slowest McDonalds on the planet!! Went through the drive through just to get drinks and it took 15 minutes with only 4 cars ahead of us... If your passing through Keyenta and that's all people do is pass through.. Then skip this place and head to Sonic read more

A very standard McDonalds. Service was fast, and the tartar sauce on my Filet-o-Fish was distinctly off-center, as is the strictly-enforced standard at every McDonalds ever. read more

Like another patron, I rarely ever would think to review a McDonalds. This place deserves a special non-place among McDonalds. We waited over ten minutes to have someone take out order. While waiting for my food, I observed an employee order her food and then go get it. I get that employees get the privilage of not having to wait. After giving the food to her boyfriend, she walks to the back and grabs four mor burgers (emptying the tray of burgers) and walks back out to the boyfriend - giving them to him. Besides the possible theft, my concern was waiting even longer for my burger. Approximatel fifteen - twenty minutes after placing my order I finally was served.....ALMOST! Low and behold no double cheeseburger...I wait another five minutes while watching double cheeseburgers being placed in others bags. Not cool. There is a major need for improvement in it's cleanliness. I had stopped a couple of hours earlier in Cortez, CO at their MD's....quite a different experience there. Extremely efficient, clean and friendly. I had my iced coffee in less than two minutes - with an apology for my needing to wait. Corporate should take note and send their manager here for a few weeks. I have a feeling there would be a whole different set of employees within the time they could hire & train a new staff. read more

Now with hustle of the summer traffic I was impressed with the service. They had three registers open and they were trying to get orders out as quick as possible. I think they deserve 4 stars just for putting up with all the traffic. Restrooms had a wait but that is to be expected with the tourist traffic . Parking lot was packed to the brim but hey this is fast food service! This location is better than some locations of mcd's in the city. read more

McDonald's - Nuggets in the desert! - Fast Food Near Me - Kayenta, Arizona

Rude. Customer service non existent. Do not interrupt their day by bothering them. Go next door to Taco Bell. Completely opposite experience. read more

Stopped there on Friday! June 8th on our way to Durango Colorado we asked for 2 Mcdouble Burger very simple just pickles and ketchup only, well they added onions and no pickles went back and they still got it wrong on third try and had bacon that was actually someone else's order. Long story short everyone had there orders wrong.. I'm done with McDonald's read more

The staff was very rude and unfriendly. We were told we HAD to go order at the kiosk, then the next person who came in, who was native, their order was taken. Our food was just plopped on the table. Our two orders of eggs on one plate. read more

Worst service ever have been waiting 30 minutes for two happy meals. When I ask why it's been 30 minutes for fast food was met with terrible attitude Bathrooms are extremely dirty and toilet paper is not in holders but on the ground. Do yourself a favor and go to Burger King. read more

Highway robbery do not go here. 17.63 for two regular breakfast meals. Absurd. I should have just driven away

Horrible manager, team leader that works there!!!!! Not my order but my moms was over charge for an item, tried to get her refund and he's avoiding to do it, him wanting me to replace with something else, I told him "no" 3, 4 times that I only want a refund, he's responding with "wow, calm down", I'm like no don't tell me to calm down when you don't want to give the refund, then for some stupid reason he's asking me if I paid cash, I said look at the receipt it says cash.....he kept repeating did you give cash, I said several times look at the receipt, first time in Kayenta and he's ruined my experience..........told him he has no business in guest service or being a manager!!!! It was his employees mistake, not the paying customer. read more