I put my order in through the drive through and it took extremely long for her to get my order right. She told me to pay at the second window and when I got to the window, she said she didn't know why they'd say that. She was really rather rude about having to take my payment. She seemed irritated by it actually. So I had to tell her my order all over again cause the first girl got it wrong. I told her and I kid you not, I sat at the window for at least 10 minutes with cars backed up behind me. She got the sodas wrong. How hard is it to read a monitor with the order on it? I ordered for 3 people. After at least 10 minutes she told me to go around and park in spot 1. Again, pretty rude. So I sat in space 1 for another 10 minutes at least. I don't know why I had to wait. Nothing was fresh. The fries were cold, too much salt and the nuggets were cold and like leather. My partners burger was a messy burger. The meat was hanging out of the bun in one spot. Horrible customer service and for whatever reason I had to wait for almost 1/2 hour. I would've gone in and gotten my money back, but I had my dog with me. I definitely do "NOT" recommend this McDonald's at all. read more

Burgers are overpriced as are the drinks and fries. Blame it on c0^id , Ha Ha.*********************

Excellent service. Quickly served. Two staff asked if we needed anything. Very nice and attentive. Fish sandwich was delicious and fries were hot and crispy. read more

Worst McDonald's ever! They had no sausage for breakfast. Half their menu wasn't available. The Kiosk was out of paper. They didn't go in order of the orders and did drive thru only. Every table in the dining room was dirty. Won't return read more

Food was amazing every one was nice good wait time kinda messy in side was clean but they got my order wrong one time

Ordered breakfast on the app, got there a couple minutes after 1030 and they refused to honor our order. Every time we have gone to this McDonald's, we have issues, but refusing to fulfill a placed and paid order is extremely unprofessional, especially when we already made the drive. read more

Overpriced and workers dont care the food is put together like crap and our expensive large fry was half full a medium at the most. Kids food was a mess as well. Even they are not happy. Absolute disappointment. Just cook at home it will taste better and be better for you read more

McDonald's - Large fry half empty messy sandwich and a disappointment family - Burgers Near Me - Junction City, Oregon

Can't properly build a sandwich to start. Then when you call and try to speak to management, they hang up on you and then leave the phone off the hook. read more

McDonald's - Got the cheese closer to the sandwich. 1/6/24 - Burgers Near Me - Junction City, Oregon

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It's McDonald's. So right there, my expectations are pretty low. I never have high hopes. I also usually go through the drive-thru, as it's faster and I'm on my way to Monroe. So a bite as I'm driving saves me time. I've never been thoroughly impressed with a single McDonald's and this is no exception. I always order chicken nuggets and a soda when I go here. I try not to order fries, as they are never hot. I have yet to order and receive a hot/fresh order of fries from this location. I also pick nuggets because they can't screw it up, and it's easy to eat in the car. The worst they can do is leave out the sauce. The customer service is lackluster in here. It's usually a female at the window, and that's fine. But there's always the attitude to go with it. You're working at McDonald's. Try being a bitch when you're working at a more upscale restaurant! But, that's just my opinion. My favorite thing is when I pay in cash, which I rarely do anymore, because when I do, they always ask me if I actually want my change. I've had them do this when it's not just a penny, it's a dime, quarter, even a dollar. Yes, I'm not tipping you, or overpaying for my shitty food. Give me my damn money. Which they act like they should be compensated for standing at a window and handing out a bag. Nope. Not from me, anyway. Will I return? Someday, I'm sure. I don't drive to Monroe all too often anymore, and there's really nothing to bring me back here. If I'm hungry, I'll usually just keep going and end up in either Eugene or Albany to eat something at a real restaurant Review 168 of 2017. read more

My kid wanted McDonalds and I am tired so off we go. I order and part of my order was 2 McFlurries. I get up to pay and they told me that the ice cream machine has just broken but they can substitute a milkshake for me. I get a little ways down the street and I'm pulling the food out and the french fries are cold. my kids egg McMuffin looks like they threw it from one side of the kitchen to the other side of the kitchen aiming loosely at the bun. My burger actually looks fine. But the kicker of it all is that they charged me for small milkshakes which is a dollar more than the McFlurry. So their machine breaks, they offer to "substitute" a milkshake, and then they give me a milkshake in a McFlurry cup and charge me the dollar extra for a small milkshake without actually telling me that they're going to charge the extra price. not cool. They had already quoted a price at drive-thru and just decided to charge me different without telling me. read more

McDonald's - Burgers Near Me - Junction City, Oregon

I usually like coming to this McDonald's. The morning crew is top notch and on the ball. HOWEVER, the night shift sucks. They were already slow and moody but now there is a lady "manager" who is absolutely horrible. I deliver for Doordash and had an order that was not ready and waited 25 minutes for it. The worst part is there were two other customers waiting after me. Then a lady Dasher came in 10 minutes after I did and this manager who had not even acknowledged my existence asked her what her order # was. She then proceeded to put THAT order together ahead of the three people already in the lobby. What a joke. This was the most blatant discrimination I have ever encountered and my Doordash customer had to wait because this lady could get her act together. read more

Don't ever buy food here after breakfast. Know matter if we go in or get it via DoorDash it is always old food.. That's not right at all. Corporate needs to retain on customer service and quality of food, and productive work from there employees. read more

Staff was very nice! Got my food warm and just as how I like it. Fries were a little soggy, but overall food was great!

You don't expect good food when you go to McDonald's and that's okay because this place does not try to buck that trend. What you do expect is to have your "food" made right and on time. I've been here many times before I wised up and had enough mostly because it is a block away from my home and was open late when I was returning from work. Almost every time they messed the food up somehow. Say you want something basic like a mc chicken with cheese and pickles. They're gonna screw that up 50% of the time. Want ketchup in the bag? You better check because they keep it locked in a vault on the top of the Junction City water tower and probably won't put it in there. When you bust them by checking the bag it's "oh wow I forgot" fella, I asked you twice, to your face. Sometimes you get what the car behind you ordered, or maybe what someone ordered a week before. I know chains like this are constantly cycling employees and training is always an issue but people go to chains like McDonald's for one thing: consistency. I'm tired of "mystery food" and having my extra ketchup being treated like I'm trying to buy uranium from them. Especially when DQ is just next door and does such a great job at making sure everything is right in the order and there are no surprises. read more

The service and quality of food at this McDonald's is definitely the top reason we will not be returning. I ordered a McChicken with no lettuce, I received a sandwich that still had bits of lettuce in the extra Mayo they provided after smearing the original Mayo and lettuce off. Also a long dark thivk black hair. I'd give no stars but it wouldn't post. read more

I stopped in Corvallis, OR to pick up a 59 year old washing machine and needed something to eat before getting back on the highway again. I saw this McDonald's and decided to stop. Once inside the girl at the counter was very pleasant. I ordered the old standard breakfast item at Mickey D's, the ubiquitous Egg McMuffin. Quite tasty as Egg McMuffins go, or maybe it just really hi the spot. I've got to hand it to McDonald's, they are consistent from one location to the next! read more

McDonald's - a mcdonald's drive thru sign - Burgers Near Me - Junction City, Oregon

Every time we stop there through drive up. which isn't often, we are greeted by someone who right away puts you off. They greet you with an attitude that you are really bothering them. Sometimes the people at the window are nicer, but not today. The food was cold and even the coffee was luke warm. I keep thinking I'll complain to the manager but wanted to give the benefit of the doubt. Today was the last straw. I hope these reviews go somewhere and they can change the attitudes of their workers. I know they are being paid a decent wage. Glad they don't expect a tip. My tip is change in the Ronald McDonald bin which is a very worthy cause read more

I went to the McDonald's in junction city Oregon today for dinner. I was charged $67 for a $37 order. The girl never gave me my total until after I paid and when I asked about it she shut the window and did not return. Thankfully we already had the food. My ride could not wait so when I got home 5 minutes later I called the store and asked for a manager stating the issue. The line then hung up. I have been calling for an hour now and still busy so guess I will have to dispute it with my bank and wait weeks for my money. Do not eat here. They are crooks!!! read more

Every single time they will mess my order up. To be clear I speak more or less acceptable and unbroken English in a cadence, tone, and volume that I would assume to be more or less average. I'm a regular English-speaking dude. This place is just down the street from me and even though I know I'll get burned I still stop by now and then. Grudgingly. Today was great. A real showcase into how awesome management trains their folks. I ordered a number two with a substitute folded egg (they almost always get that part correct actually) and an iced frappe because I'm a diva. The total came up on the screen for $7.xx No worries. I get to the window and they charge me $5.xx and (because I know better when dealing with these folks) I checked the bag and saw no hash brown (they do this part a lot). *approximate dialogue, don't quote me and I had my dash cam turned off* "Hey where is the hash brown?" "You didn't order one" "Yes I did, I asked for a number 2 which has a hash brown" "Yes but you did not ASK for the hash brown" -at this point I realize I'm talking to a legitimate moron, I didn't ask for a bag or napkins or a straw or cheese on my McMuffin or the muffin to be wrapped or a MILLION other things but they all arrived- This is the standard which this McDonald's operates at. As long as you accept that you are getting the very least amount of effort, attention, or help then you'll do just fine. Accept that and also accept that nothing will ever change. They have a great location and getting out of the DQ (who have never burned me, are always positive and cool, and I love) drive thru up the street is murder. This McDonald's is a perfect example of a mega-corp not giving even a token effort towards training or efficiency which is amazing because that's one of the things most McDonald's are known for. At any rate they will ALWAYS burn you and they will never care. Enjoy your meal. read more

They for sure need Better management. Young kids working. (Nothing wrong with that) Always getting order wrong. The high schooler at the window was cussing when the window hit her in the head. Expressing how embarrassing it was but she embarrass her self more with cussing. JC becoming ghetto with the lack of customer service skills and the cussing. read more

I rarely go to the McDonald's in Junction City. Im only reviewing this because it popped up on my Yelp. If you need quick food that tastes quick and costs a couple dollars then stop here but if you're craving a burger and have an extra 20 minutes and a few more bucks then go over to the brew station next-door to the dollar store they have a burger truck in their yard. read more

Absolute garbage service. Fast food? Haha what a joke.spent well over 25 minutes waiting on a standard order of fries .....just freaking fries....they seriously need to step it up in a big, big way. Save yourself a headache and eat somewhere else. read more

If I could give negative stars, I would. I have now been to this particular McDonald's three times in a row and had horrific customer service and either been double charged for items, overcharged for items, or my order has not been incorrect. When I have called or asked to speak with a manager, they either tell me one is not available to speak with me or they tell me that the manager can do nothing for me. I was not refunded any money for the overcharge nor for the double charge. By the time I realized that my two incorrect orders were actually incorrect, I was already 15 miles down the road. Once again I called and I was treated with utter disrespect over the phone. This is my three strikes and you're out rule therefore I am making the negative review and letting others know. I hope no one else has experience this negativity from this particular McDonald's. read more

Ever since I started ordering online the food quality seems to have gone up. I dont know if its because of the online ordering or if some kind of managment has changed but as far as im concerned, its a pretty standard mcdonald. read more

So a brief background. I stop at me McDonalds at Gateway 5 days a week to get coffee and an occasional breakfast sandwich. . I pay with a gift card that I reload as needed to $50. Then a couple of times a week I go thru the Junction City McDonalds drive thru for a sandwich. Several times I have reloaded my gift card with $50. Today, ordered my sandwich, got to cashier window and let them know I wanted to reload my gift card and pay for my lunch. I give the cashiers my cards. Next I hear this load,obnoxious , rude voice "Do you have ID to match this card? " many , many times I have been thru and never been asked before.so, I pass over my ID, but say I have never been asked before for ID. "Well, I am Josh the General Manager and all transactions on a CC over $50 take an ID. Gruffly said I asked for my cards back, canceled the transaction and shared with Josh that I thought he was a Dick. Way to show the team great customer service!! I bet you won't be a GM long. read more

Another sad pathetic run to the local McDonald's here in JC. They dont even fix the problems. No cheese bun is burnt and seriously the tomato is as big as my piece of chicken on my grilled chicken sandwich no vinaigrette add mayo extra mayo n white cheddar cheese. This is sad. This review like the last will be overlooked. So not impressed. Over $8 for a meal. Let alone the rest almost $40. Sad sad sad read more

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They have 1 burger I REALLY love, good fries, good McFlurry, good service, really good tea, good McCafé drinks, etc. not a 5 because their burger buns are flat unless it's an artisan roll. read more

These people could not be bigger idiots. They're extremely rude, and can't read what you order apparently. They handed me a drink COVERED in sprite, too dumb and lazy to wipe it off I guess. They forgot to put tomatoes on my food that I paid for, and then made me show them there wasn't $0.60 worth of tomatoes. When you go in to order they ignore you, they stand there and wait for the prior customers orders to be ready before they take your order. They cater to the drive thru which also takes FOREVER. You have to have a degree in stupid to work at the place apparently. read more

The owner started to cussing at me because I told her that the fries we're cold. Asked if I could get a new one she wanted the original one back while I already ate off the fries with a pandemic happening. So she parked me on ice cream and she came out I had my hand out to grab to looked at me glared and handed it to my girlfriend and said if you can cuss at me I can cuss at you like wow. Worst customer service in the world never coming back!!! The lady should be fired!!! read more

Horrible customer service. They repeat your order at both windows, meaning they repeat your order TWICE. And you still get my order wrong. Not only that but you don't hand my receipt at the window. Having to drive back and have you guys fix something that you guys messed up is really aggravating. Having the nerve to ask if I just want the missing items or the entire thing replaced. Obviously replaced since my food is now COLD. The managers here don't even know how to manage their employees or have the necessary customer service skills to make me want to come back. read more

100% amazing every time I go, it's fast and correct almost all the time. Very friendly people always smiling and thanking me for my visits will always come back again. read more

Worst Mcdonald's I've ever been to. The fried food had an awful flavor like the smell of a pigsty. I went back and got replacement fries which were just as bad as the first ones. The manager had the audacity to charge us for a crispy chicken sandwich after the drive through person forgot to add it to our order. And it was disgusting as well as the fries. Wish I could give it 0 stars. Never go here. read more

Slowest McDonalds I've ever been to. Waited over 20 minutes for one Happy Meal and a burger. Ridiculous.

Disappointed me again as usual. Why does it take a half hour to get my food? The two families in front of me got in and out..... But they want me wait half hour for my meal! Ridiculous! You need to get your act together McDonald's! read more

Over the past several years I have been getting over charged on many items, t he menu says one thing and I'm being charge a higher price. The other day manager was rude because we were charged .45 over what the menus stated. Almost Every time I go there and order the same meal it goes up .10 to .25 higher than the board reads. Maybe we should have a discussion. There are laws set in place for consumer protection. read more

We wish we could rate this a 0 but unfortunately we can't! Terrible service but great food.

I love McDonald's. I eat there pretty often with my schedule its works cause hiw fast they are. But today was probably the best because of the worker AJ he was very nice and was quick to help and I want him to know he did very good read more

This is the slowest mcdonalds that I have ever been too. Don`t go to new drive through. All that did was back up even more cars.This has happened many times. Am done.... read more

Half assed everything cold fries asked for only ketchup on burger and got everything except ketchup (allergic to pickles) disappointed to say the least. read more

This junction city mc D's is a terrible fast food the food is never correct or hot employees look miserable