no sauce, no napkin, BUTT. this had ruined my whole day. who gives out bland nuggets, bland fries, with no honey mustard?? honestly disgraceful to the McDonalds superiors who genuinely give good service. disgusting. read more

Spent almost $18.00 on Big Mac and Big double cheese burger and 2 fries. The fries were ice cold and hair in my Big Mac. Better clean up act Wong family. Done with you! read more

No Minecraft meal I'm mad I didn't get the Minecraft meal and toy--been craving pixels and nuggets all week! read more

McDonald's - No Minecraft meal - Burgers Near Me - Huntington, Indiana

This is by far the worst McDonald's in Indiana. We always forget how bad this place is and try it again and are always disappointed. Management is rude, they print out receipts before food is ready to hide wait times, and nobody ever apologizes for wait times or messing up orders. read more

Ordered 2 Cheeseburger meal, 4 piece nugget and an additional Sprite. I waited 28 minutes in the lobby. HA. So much for fast food. Burgers looked like they were sat on when I got them. The Sprites were so bad I think I am off of Sprite for a bit. I won't ever go again, I'd rather not eat. read more

If I could give 0 stars I would! I took my son and granddaughter there today. We went inside to eat and my granddaughter's Happy Meal was cold, my son's Quarter Pounder was raw in the middle and my Quarter Pounder with Bacon no ketchup had ketchup. I took it back up to the counter and waited 30 minutes for a replacement. We just got up and left. None of the workers acknowledged other customers. I don't recommend THIS McDonalds! read more

The Huntington McDonald's is habitually consistent with taking far to much time to prepare even the most minimal order. Not only are they non-efficient with maximum efficiency, every meal I have ordered here is habitually cold, that's right, COLD - FROM Double Quarter Pounders to Big Macs (burgers & unordered chicken big Macs) without special orders for all food. The Once Relished McDonald's French Fries are also ALWAYS cold, at best and left over for at least an hour. Also, this McDonald's will, if you order NO SALT on the Fries or ask for a Hot, Fresh Meal, they continuously throw the French Fries that have sit on the warmer back in the Friar to heat them up and are ALWAYS FAR too hard to eat. THIS IS NOT WHAT CUSTOMERS PAY FOR. THE FOOD AND SERVICE IS SO VERY AWFUL HERE, THE BOARD OF HEALTH NEEDS TO COMPLETELY CLOSE THIS RESTAURANT. My orders, (and everyone that has been here, that I know of), have also been continuously WRONG, WRONG AND COLD AFTER WAITING IN LINE FOR 30 MINUTES to an hour. It's almost like the "Management" strives to to see just who they can tick off the most at the Drive through line on purpose. The employees seem to keep quite at the Drive through. The County, State Board of Health needs to get to work on this McDonald's location and simply close it down for good! COVID-19 has been over for over 2 years now. There's NO EXCUSE for this ignorance. Why should Huntington IN residence have to Drive to the South Marion, IN McDonald's to get Hot, Fresh AND QUICK SERVICE WITHOUT ASKING! THIS IS UNACCEPTABLE BUSINESS so clean it up and get it together once and for all, or CLOSE IT DOWN FOR GOOD. I AM DISGUSTED and I had to write this because it's very True. HUNTINGTON CITY had better clean up the Fast Food issues In Huntington. They are all horrific with McDonald's being the very worst! read more

Food quality has gone down, and prices way up. Also, the Huntington one is terrible. Order t Is wrong almost every time. ​ read more

Service is terrible waiting an hour for my pickup for driver through. Ordered a double quarter pounder on the McDonald's App and got a single. The only good thing is the food is fresh and got another piece of meat read more

McDonald's - Their fix on a double quarter pounder deluxe - Burgers Near Me - Huntington, Indiana

I have been sitting in the drive thru line for 35 minutes without moving. My car is currently turned off. Unfortunately I am between two cars so i can't get out of the drive thru line. I have never in my life waited this long in a drive thru. Completely unacceptable. The parking lot is otherwise empty. I could absolutely understand waiting if it were very busy. But it's not that busy. From the previous reviews spanning over the past several years this sounds like it is an extreme problem that management isn't dealing with. Very disappointing. I'm editing this review to post what happened after I got my food and got home. These were my French fries (photo attached). The large fry was not even half full and the fries were completely RAW. The nuggets weren't crispy and barely warm. I called to complain about the fries specifically and was told to come back and get a replacement. The replacement were fresh and hot but I'm still pretty annoyed I had to turn around and go back for them to fix their horrid error. read more

McDonald's - Half full large fry - Burgers Near Me - Huntington, Indiana

See all

Everything needs improvement. Food orders are always wrong. Lack of training for the employees. Staff does not have a good morale.

Wish I could go lower than one star but I cannot. As if this store wasn't slow enough and screwed up orders enough, they added the infamous "app" and a third window WITHOUT DOING ANYTHING TO MAKE THE KITCHEN MORE EFFICIENT. So they have effectively created an even slower bottleneck then before! read more

Ben needs to set it up bc he is slow in every position he works. Now when Jessica works things get done and they could learn from her work ethic. Get it to together team and try to act like you care about your job. The trash is always overflowing in the dining room while the cashier who is charge of the dining room just sits looking into space at the register. As a small business owner this not how to do it. People aren't just a number ... treat them with respect. Please get off your cellphones and get the orders out ... there is no sense in waiting 20 minutes for one order. By far the worst store I've ever been too. read more

The lady was rude taking the order. I proceeded to ask somebody in the place what her name was. I was going to try to let it go. I got up to the window and the guy at the window dang near through our food at us!! I called up to report the incident 20 Rings nobody answered. So I finally get somebody on the phone and I asked for the manager. I get nothing but more rude Behavior with her telling me why did I need to know her name. That is just unacceptable customer service I wanted to know your name so that I could make sure it wasn't the rude girl from the window. I asked her name multiple times and kept getting responses of why I don't need to know her name in all rude. I would not recommend going to this McDonald's literally everybody in there seem to have an attitude. I proceeded to tell her that the guy in the window was very rude also she said there was no guy at the drive-thru? I get the response from the manager sure you're calling the right one? I guess I understand why your employees are like that I mean look at the example they have. read more

Slowest McDonald's standing, drive thru is always slammed and service in the lobby is always slow !

Ok I know I shouldn't complain because I'm McDonald's and expectations should never be high when eating McDonald's but your food should at the very least be hot and maybe not even hot but not COLD! I'm literally staying less than a mile from McDonald's so my food should not be cold when I get home unless it was pre made long before I received it . The line was 15 cars deep so one would assume you would get hot food but my best guess is that they had a ton of this stuff pre made and waiting , I find this confusing because I do believe I saw a sign by the drive thru that reads something like your food is made when you place your order lolololol sure ! Whatever ! Half of it ended up in the trash after attempting to microwave this garbage. Cold items received listed below. *cold Big Mack *cold fries *cold pie *cold mc nuggets *cold fish sandwich *cold drink lol Oh and to top it all off ! I asked May I have ketchup? Yes I'll put it in your bag . NO FRICKIN KETCHUP! read more

McDonald's - What you're seeing is my cold food warming! - Burgers Near Me - Huntington, Indiana

If you ask for sweet and sour and bbq they'll only give you bbq, and only gave me one fry in a happy meal when i asked for 2

This was so bad and we was in the drive through for a hour and the food was cold and never again and the people were so stupid so thank you for being a nasty food place read more

This McDonalds is horrible! My 5 year old and 3 year old walked in to order in. We went to the kiosk and everything was fine until the kiosk wouldn't take my card and said it was stuck, but it wasn't. So I pushed the help button as they were busy and I could wait. After about 15 minutes of me standing there with no help or even attempt at help, I went to the counter. The first woman that helped me said "I don't fucking know" and walked away and got the manager. The manager was even worse! The first woman told her the issue and the manager said "that's because the kid pushed the button". I announced loudly that I was the one who pushed it because I needed help and she'd know that if she or anyone had attempted to help me. Then she comes over to the computer at the front and interrupts me as I'm trying to tell her where I was at in the ordering process. She interrupted and read off my order, I said yes that's it. She slammed the receipt down and walked away. Mind you, I was never rude! They should be ashamed of themselves acting like this. Don't work customer service if you can't handle the business that comes with it. read more

I went in to McDonald's last night and Storm was VERY HELPFUL and extremely kind. I ordered a triple cheese with no ketchup (because my gf is highly allergic to ketchup) and small David was very rude and condescending and put EXTRA ketchup on that triple. He is an awful worker Storm is very nice tho, she deserves a raise read more

Over this past year the drive thru service has become incredibly slow. The orders are rarely correct. We have stopped going here. Shame because it's affordable and dont mind the food...I mean it's no culinary revelation but it was always decent. read more

Screwed up order again. What has happened to McDonalds...they all seem to suck on the service side

I am currently in the drive thru and we haven't moved for 10 whole mins! I mean I'm still gonna eat here but damn

We stopped here on the way home from our friend's lakehouse. We had several orders through the drive through- the service was good and fast. Nobody was missing anything and the food was all hot and fresh! read more

This is different than most McD restaurants. They are fast and accurate in both drive thru and inside. The food is standard McD fair (consistent). I just know that when you're in a hurry, you want to not have to worry. read more

The worst McDonalds. Actually worst restaurant In the world This location really needs to not be granted a franchise logo. The manager Joseph was so inappropriate he was not able to even distinguish what to do. He was yelling at the cook in the back when I walked in didn't give me the time of day. So I had to hear all about the issue and the person in back had to RE cook the item. Then when I asked for my order I wanted him to tell me what he had rang in because it didn't look right. He said I can't tell you until I complete the order and you pay. What. He can't tell me what's on the screen. ????? I asked for someone in charge number to call. He became rude. I asked for someone else to Take my order He refused and said since I wasn't nice to him he wouldn't allow my order to be handled by a worker that knew customer service Wow this unstable person shouldn't be talking to the public let alone managing anyone read more

We are not a fan of this location. Multiple times our order has been wrong, and it wasn't fixed. There has been twice now when my fiance arrived home with food that was cold or undercooked. That staff are rarely friendly, and the trash situation on their property is disturbing. We haven't eaten here in months, as the number of mistakes that have not been fixed is a deal breaker for us as consumers. Lastly, they aren't even 24 hours. I didn't even know selective hour locations still existed. read more

If zero stars were an option that's what I would give! I must say I have not been pleased with my service! The restaurant is somewhat clean but over the years I have only experienced one pleasant worker. The rest of their workers tend to be lazy and jaded. The drive thru never fills the cup and they often don't change their menu from breakfast to lunch. Not only do they not change their menu but their workers have a rude tone when you expect to be able to order from the menu in front of you. They typically get your order correct but do not do so to the best quality. Their fries are rarely fresh and their chicken nuggets are soggy. read more

Passing through Huntington in the way to Ball State, stopped for breakfast. My expectations aren't unreasonably high for a fast food experience. However even the minimum expectation was not met on this visit. The cashier did not greet me--simply stood there and stared at me until I finally spoke to her. I ordered a sausage with cheese biscuit plus an order of hash browns, which apparently was too complicated for her abilities. We left, driving off in the car I opened my bag and could not have been more disappointed. I had a sausage egg cheese biscuit, and NO hash browns. It must have been "Cashier Choice Day" and the customer gets whatever the cashier feels like ringing up. read more

If I could give 0 I would waited 15 mins for 2 sandwiches. Watch 4 employees in the back just standing around not even trying to but orders out read more

My boyfriend went to pick up 2 big Mack's, fries and sweet tea. Got food home, only 1 big Mack, opened container, sandwich was thrown in box with so much sauce couldn't eat the 1 sandwich we did receive, was going to take it back , no receipt given , tried to call, no one answered.. never again will I eat here read more

The service here is terrible. Went inside and it took us 15 minutes to get a sandwich meal and a happy meal. By the time we got it the fries were cold. The dining room has sauces spilled on the floor under the table. The drink station had pop spilled on it. It look like it had not been cleaned in hoursThere were seven people in the back working yet it still took forever to get our food. read more

Lobby closed again with no notice! I realize they might be short handed, but why close the lobby?

The food is good. But the wait is always very long, and our orders have had many mistakes in the pass

Put a closed sign up when you aren't going to be open to clean. Instead you look open and customers have to wait until their patience is gone, looking stupid in the process, before they/I realize "oh, they are closed for some reason"! read more

Waited almost 20 minutes for my food. If your in any kind of a hurry and want fast food don't go to this McDonald's cause you could get in and out of a steakhouse before they even get you your food.. used to be a good McDonald's but has since gotten unbearable slow. read more

I probably go to this McDonald's too much during my lunch break. The staff is friendly but the service is often slow. I do worry that there is an orphanage in the back as there are always a large number of children here. Overall it isn't a bad experience though. read more

It feels odd giving a fast food place 5 stars, I just wanted to put that out there first. On my visit the place was extremely clean, the bathrooms were extremely clean and smell fresh, the staff were friendly, funny, and very helpful + patient since I had three small children with me. The order was taken quickly and before I explain to the kids that we had to wait a little bit for the food to come out it was ready. I'm still unclear on how everything tasted so fresh, you know where all going to judge fast food for it mass quantity producing quality of food. On top of all this it was quite affordable and I have nothing bad to say about my visit. Kudos Mickey D read more

Slow, slow, slow! Spent 45 minutes in the drive thru just for my order to be wrong! When people say NO CHEESE it's because they're probably allergic. It's not science y'all. read more

Hours say 24/7 this morning at 2:45 and mananger was peeking out the windows all lights on and wouldn't take our order