McDonald's has become unaffordable now. What was once an inexpensive quick meal, has become very expensive. I now chose chicfila for a more filling meal. Lines at McDonald's compared to Chicfil is an embarrassment to McDonalds. read more

Their parking lot is very unfriendly. It shares a space with Chick-fil-A and it's a little confusing as far as where to go. You have to go all the way around the building to enter the drive through then, once you enter the drive through the payment window is right at the curve, so I passed it and had to put my car in reverse to come back to the window. I asked the lady how often this happens and she said every day. Then I get to the pickup window and my coffee is overflowing at the top, which means I spilled when I brought it into the car. I had to wait for the employee to return and she thankfully gave napkins. She was apologetic. The customer service is great, but I'm not A fan of the layout or the overfilled coffee! read more

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This morning my wife and I visited this McDonald's for some drive up breakfast. When we were paying at the window the person handed cash back to my wife and dropped $1 on the ground. She told my wife to open the door and pick it up. I yelled NO because there is no room between the car and the drive up window. The lady at the window did not offer to fix the problem by getting up from her seat and going outside to pick up our $1 bill. If it was a penny or nickel I would have left it. My problem was she did not offer us another $1 as she could have, instead she did nothing. I tried to get out to pick it up but there was too much traffic in the pick up lane. So we pulled up to the window that gives us our order and told that person to get the $1 bill. He said please move up you are holding up the line. :(. My wife was still trying to put the change she got away when the guy at the window said a snide remark to my wife " this lady is not moving up. Not good manners. No one at this McDonald's offered to help us or Thank us for our business and we lost the $1 as it blew away in the wind. BAD CUSTOMER SERVICE!!! Last time we visit this location. read more

Drive through took FOREVER. Then it was cash only at the drive through. Then their milkshake machine was down (which is what I wanted). They are the worst. read more

I do not recommend this place. This place has terrible food and service trash. Bathrooms are disgusting. The kitchen area is nasty.

Ordered a large tea and sugar free vanilla coffee and hash browns at the kiosk get my order number and waited for twenty minutes ended up leaving read more

They treated me nice when I place and order and gave me some good food i loved it would 100% recommend this place

Crazy slow. Chik fil a cycled it's line 3 times before I got my food ... My mistake for thinking the shorter mcD line would get me on my way faster read more

I would say they get my order right 1 out of every 5 visits. Even if it's something simple as going to get drinks. I can't even recommend which time of the day is better to go because they mess up regardless of time of day. For the most part I've only experienced 2 very nice employees. The rest clearly don't want to be there (don't blame them for that) or care about any customer. I really need to stop going to McDonald's all together. read more

Only positives were service was prompt and semi polite and my order was correct. Burger was barely warm and fries were cold. Save your money. Sorely disappointed after really wanting the meal ordered. I'll take McDonald's on Gilead Rd. over the Statesville Rd. location. read more

This locations quality is HORRIBLE. The bread was ROCK hard. Imagine ordering a filet-o-fish and biting into a brick. Same with the biscuits. Today, I ordered a Bacon egg cheese biscuit with extra bacon (because they barely add a half a piece), and of course they ignored the order. I'm not sure what's going on with the quality, but the buns and biscuits should be soft. I understand quality and the rotation of fresh products being I worked at one years ago, but they obviously ignore that. read more

I ordered a McCrispy chicken sandwich - more like a McCrispy shitbird sandwich. It looks like their chicken is still made from feet and beaks. Cold fries, dirty tables and floors. Staff was clueless, many standing around with thumb up their butts. Shut this dump down. read more

Best McDonald's I have EVER been to. Zero line, quick and friendly service. The food was extremely fresh. Nuggets were hot and crispy, and the Big Mac bun was SO soft (they're almost always stale everywhere I go). Other locations make you pay for the sauces; not only are they free at this location, but they gave me extra sauces even though I didn't ask (my local McDonalds forgets my sauces every time, even when I pay for them). I will be driving out of my way to visit this location from now on. read more

if u come here after 10pm you'll be hit with "our systems r down" also their fries r always and i mean always cold lmfao read more

Yet another crappy service experience at this McDonald's. Three cars in the drive through line. I was second. Waited at the window for 2 minutes watching multiple employees stand around chatting and laughing. Finally am handed my order by someone who doesn't even look at me or speak. Just an arm out the window while she continues her conversation with coworkers. Ordered one Bacon Egg and Cheese biscuit. Unbagged at work to find a Sausage McMuffin. read more

Hey hey, what ya say?! Well, I say lord have mercy. What happened to this Mickey D's location? Why my fries taste like they were made in 2020? Get it? It's 2021 now.... ;) holla. Anyways, my cheeseburger looked stomped on. Not to mention that said cheeseburger and fries took 10 minutes to get to me. What up with that. Waiting for crusty old scraps. Nobody has time for that. Also, No straws. How am I supposed to drink my soda pop? Arrrggg. read more

The WORST McDonald's I have ever been to!! The staff is incompetent and RUDE! They are overpaid at minimum wage. Apparently management doesn't care about the money people are spending there because the staff is awful! The line is long because there is ZERO sense of urgency. Also, there is NO chance of your order being correct! Tried to call to let them know my order was wrong, no answer, voicemail full! The McDonald Corporation should yank this franchise owners rights as they are tarnishing their name! I seriously hate that I spent money there and will NEVER AGAIN! If you want to go to a good McDonald's, there is one right off of 77 on exit 28. They are polite, competent and professional. Evidently this one is managed by a staff who knows what they are doing! read more

I give this store a ZERO! Consistently the orders are wrong 99.9% of the time. I have put reviews in through DoorDash but that doesn't work. I have called the managers and that doesn't work. Nothing works with this store. I only order UNSWEET tea yet I always get sweet! I always order no onions/pickles but I get them anyway. I've talked to management yet they are ineffective no matter how many complaints. I wish I could own a business that is less than adequate and still keep making money. I would love for the owner to actually get in there and handle his horrible management and quality issues. Order a Big Mac, it's got 7 pumps of secret sauce. Order nuggets, wrong sauces. Order a diet drink, fully sugared. Nobody CARES!!!! This is absolutely horrible and shame on you. Enjoy my money for nothing. Thanks! read more

Came here since it was basically the only place that was opened last night. I want to give it more stars but I can't. The service and people were rude, the person who took our order kept sighing like were being an inconvenience to her or we are bugging her. Seriously if you REALLY hate your job so much why don't you find a new one instead of giving customers your rudeness. As paying customers I would at least expect a decent customer service at a joint like this but obviously it's lacking here. The only good thing here were the fries they were the only thing that was hot and taste good everything else taste old and cold. read more

Zero Zero Zero Cant get any orders correct then they give you a hard time if you try to get them to fix it Lady said she was a manager but had to get another manager and neither could be polite or attentive to fix the problems they caused Zero stars but it made me give 1 star read more

How does McDonald's not have coffee, ridiculous! Unsatisfactory, obviously poor management or no management

So crazy...walked in line 630..nobody in there. The place was filthy..food on the floor..empty napkins, straws...soda area was disgusting..I stood at the counter for like 3-5 mins and watched what I assumed the person in charge and another employee eat chicken wings with their hands..didnt even look at me...wiped his hands on his pants...i cant make this up...might be the worst place i have ever been in.... read more

Very poorly run! Waited 20 minutes for two fries and a Big Mac. I counted 15 people waiting for their food. People were coming in from the drive through because orders were screwed up. And I saw a person texting on their cell phone behind the counter. What a joke this place is. Would never go back. Tables were also dirty and the trash was overflowing. The guy taking the order was worthless. If I was the owner, I'd fire them all and start from scratch. Funny how there's are the people demanding $15 an hour. read more

McDonald's - people in a restaurant waiting for their order - Burgers Near Me - Huntersville, North Carolina

You would be better off finding another McDs unless you want cold, hard fries and a Big Mac with 3 middle sections as the bun. I don't eat fast food often, but I always have a bad experience at this location. Woman at the back drive-thru window was great, hence why I didn't give one star. If the ownership cares, my visit was on 1/23/2022 at 5:30pm. read more

One of the worst McDonald's I've ever visited. We ordered at kiosk, never saw our food. I watched the kitchen while i waited and it was total chaos.Great at taking orders but can't fill an order. At one point no one was on the register for 10 + minutes. DON'T GO. I'll have to dispute the transaction to get my $ back. read more

Extremely rude staff in the drive-through. I will never go to this McDonald's again! They didn't have anyone at the first window to pay and were very irritated when I went to the second window. I ordered a six piece nugget and they handed me a 20 piece nugget. She pretty much threw it at me.The person at the drive-through is very incompetent read more

Ever since they remodeled the store they have the WORST drive threw service. Have to pull up and wait for food every time I go. Will be going out of my way to patron another read more

Just moved here from AZ, 40 nugget bundle there has 4 medium fries. Here 2 large instead. Asked a question at window to make sure order was correct, girl gave a huge attitude and rolled her eyes. WTF. No customer service or manners here. read more

Very clean restaurant. First time ever experiencing table service from a chain like this. Lois and Robin were very personable. Not only did they deliver the food to our table, but they also made frequent trips through the dining room and collected the trays that were full of trash. This was a very pleasant experience for which all other McDonald food chains should mimic. read more

Is there service the best? No. Even food the best? Almost. Are the prices great? Absolutely. Look. You go here because you're a miserable fat cheap b@stard that's too lazy to cook yourself. Go download the app and feed your family of 5 with 6 bucks and a change. read more

Absolutely worst service ever. Waited nearly 20 minutes and no one had taken our order so we finally walked out. Then, there is no way around the building w/o waiting with the cars in the drive through so you're stuck waiting again. Avoid this location at all costs. read more

Chicken nuggets were cold. Gave me coke instead of sweet tea. Will never stop by here again

Come here only if you want fast food slow. First time we thought it was just busy. This is our 2nd and last time here. Waited over 30 mins for food and they still couldn't get the order right. Had to go back to the counter 3 times to explain only half our order was filled. A lot of people but lack professionalism. Had to give at least one star in order to post otherwise it would be none due to lack of customer service. read more

I wen through the drive thru and twice in the past two weeks they spilled the drink into my car as they were handing me the drink. Both time the cap popped off and the worker only cared about handing me the drink. No saying sorry, no napkins, no assistance. All they wanted you to do was moved forward and help the next customer. read more

Whoa face to face ordering - nicccccee!! I've never had that at McDonalds before! Anyways.. they ran out of medium fries containers so we got two large fries - awesome time! Super grimey dirty bathrooms though - make sure you hover mode!!! read more

The food was okay, but the customer service was truly horrible. The drive-thru took very long; and it was a double drive-thru with only one car in front of me when I arrived. But the real problem was the girl who gave me my food at the window. She literally handed me my drink and my bag of food with her back turned to me. She didn't speak or acknowledge my presence. So incredibly rude. I can't know what that employee has been through today, but employees who have direct contact with customers need to understand the concept of common human decency. read more

This place sucks avoid it lady giving the food is rude and throwing all the food making noises huffing and puffing like a child when she is old enough to know what are manners i would give this place a negative if possible read more

The food was made fresh and really good. The cleaning is awesome! Very clean! The order was excellent!!! The food was just to goood!!

Close at 12. I went at 11:20pm and they said they were closed because they were cleaning up... kind of weird considering I go there almost every night after I work at my restaurant... read more

No complaints on food or service. Just disappointed in the PlayPlace :(. If you have a two-year toddler, just be aware that this probably isn't the place for them. My kid generally enjoys the kids areas and can easily get climb up into them, but this one is very challenging to climb up. And no area for little kids at all. Booo! read more