Drive threw was ok sometimes there out of stuff sometimes the lines are long typical but it's in a good busy area

I went in after a long day of traveling, craving a quarter pounder only to find the counter closed. And I didn't have a car. They were so very nice and figured out a way to accommodate me. Great service, the food slayed!! Thanks do much read more

I need a 0 start option Yelp. This location isn't worthy of a full star. Unsanitary public spaces, dirty tables left with food scraps & a highly distracted staff talking about personal things patrons do not need to be aware of... no one cares where you're partying after work. We kindly asked for assistance, made eye contact & the employee was dismissive. The other 5 behind the counter all partying it up. People at the counter waiting, cars piled to the max. And this is giving the situation that those of us inside placed our own orders. The food was the only hope... fries soggy & overly salted. Thankfully the McFlurry was good but my diet coke ended up being regular! Thankfully I am not diabetic! Overall this is a management issue - or lack thereof. Constant reason why these are only in desperate moment visit... and it's only visit #2 for this year... that might be it for now. But McD you need a hard look at customer engagement & service by your local stores. read more

Everyone food is cold and there all refund the workers are rude and the bathroom is a mess

I came here to pick up a to-go order. When my number was called, the employee was immediately distracted by a coworker asking her something, so I waited a moment before stepping up. When I did, she made a remark like "so say something," which came off as rude and unnecessary. It definitely affected the experience. read more

I got my food through delivery app and have a good quality of food. I ordered double filet o fish meal and chicken nuggets. I got two large drinks from my meal. I can order the food anytime I want because they open 24 hours. read more

McDonald's - 20 McNuggets - Fast Food Near Me - Hollywood, Florida

Been there twice. Both times I had to pull around and wait....and wait. The place is busy and there are a lot of employees. Didn't understand why I had to wait both times until I went in and saw the chaos. There was a line at the counter with people who had gotten the wrong orders and behind the counter was what could only be described as mass confusion. I've seen busier McDonald's is with less employees more efficient. read more

This location is a prime example of why I usually avoid McDonald's. The place doesn't feel clean, and it really detracts from the experience. As expected, you won't find value or quality here, which is a common issue with McDonald's in general, but it's particularly evident at this location. read more

They claimed they were closed at 12:02. But online it says they are open 24 hours. I drove to this location because it said open 24 hours. There were people inside and cars in the parking lot and they still told us they were closed read more

After purchasing a few things, I decided to grab a quick bite at McDonald's. It was interesting to see what changes the restaurant has made since the renovation. Upon entering, the whole restaurant was decorated in beige & black. To me it didn't feel like the fast food burger place it used to be, it felt more like a post-covid restaurant where there's less interaction. Table seating was all about. I noticed people were either placing their orders on touch screen order machines for carry out, ordering through the drive-thru, or doing curbside pickup. The fountain machine where you get drinks yourself were gone. The menu price for the value meals has increased...now it ranges from $8-$10. I work hard for the money so you best believe these days I'm looking for quality as well as quantity in the food I'm going to consume. The service I received was satisfactory and I was given my order in a timely manner. I'm not sure that I will frequent McDonald's as much as I used to before the pandemic, but I'll stop by if I get the taste for a Big Mac. I will now be on the hunt for a burger meal that will be worth $8-$10. read more

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This has to be the worst run McDonald's in the country, probably world wide! The workers the service all unbelievably bad! It's major chaos every day! Obviously very poor management and ownership! Their Corporate needs to come in and make sweeping changes! read more

Does not let people take more than one mobile order per car. They make you drive back into a long line. This is a ridiculous thing. read more

McDonald's - Fast Food Near Me - Hollywood, Florida

Management and staff were rude. Would not let me order from inside 2 mins "after closing" yet the doors to this sh*tty establishment remained unlocked and open to the "public" well after 11:00P. Considering mobile payments are widely accepted these days, the staff still would not take my order. I'm from out of town and made the short walk from my hotel because I did not have a vehicle. Ridiculous. No wonder this establishment has such a low rating. What-a-shame. That's fine. Taco Bell next door gladly took my order. read more

McDonald's you were my love for many years and truly my happy place but during Covid your prices sky rocketed and the food taste like ..... Anyway I am very disappointed to the point I am trading you in for something fresh. If I am going to spend $10. Plus dollars on lunch than I might as well start eating healthy and stop going here. At this location the staff is like you would expect very lack luster getting through another day. Perhaps it's the food that makes me and them sluggish. Nothing tastes good anymore there is even an after taste on the famous French Fries. Therefore after the ultimate the Big Mac Meal with Coca Cola and a Hot Fudge Sundae without the hermetically sealed peanuts because of peanut allergies they are no longer available, ie makes zero sense we are done. Hey at least I have the memories of the past when your food didn't shrink and it tasted great. This Yelper will be changing her Bio it will no longer read you are my favorite restaurant. Good bye read more

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Update, I also got food poisoning after eating this. Only thing I ate that day after coming from the airport. Wonderful

This is the worst Mcdonalds I have ever been to. There NEEDS to be more workers. Especially for how busy it is. Wait times are ridiculous and they've had me pull off to the side so the timer isn't running up but have actually forgotten about me entirely because they've been so backed up before. I won't go here unless I have an extra half an hour to wait in line. Definitely don't want to come here on your way to work and expect a quick coffee. This location has to make so much money, please send more workers here! read more

I returned to this location with a craving for salty slop and sultry sounds only to find that they've switched up the listening experience! Gone are the nostalgic new wave internet selections from the UK alternative 80's underground, only to be replaced by a prehistoric butt-rock bore-fest bearing the likes of some tired-ass Joe Bonnermassa blues noodling and what sounded like Eric taking a Crapton. WHAT HAPPENED RONALD?? I experienced an awkward exchange between a local man and a couple of French tourists. He was trying to convince them to sell their happy meal toys on Ebay. Mind your own business old man, they don't even have ebay in France! Some homeless looney in the back who resembled Richard Dreyfus was having an argument with himself. But fries always on point. RESPECT read more

McDonald's - Richard Dreyfuss is alive and well in Dania Beach! - Fast Food Near Me - Hollywood, Florida

Awful customer service. You go inside nobody attends you. People don't like to work anymore

After tonight ive had enough this mcdonalds in oakwood i go every week and they always mess my food up last week i said i was allergic to onion so i asked for no oniins n told her i was allergic il. She gave me onions tonight i ask for a double quarter pounder and got a single... Some one need to check the might crew for thursdays and fridays cuz they all suck and have nasty attitude Heres pictures of tonights food. read more

McDonald's - Fast Food Near Me - Hollywood, Florida

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Make sure you take your money elsewhere. Their customer service sucks the managers suck. You tell them that you got food that was cold these people seem like they don't even have an education. That's why they work there now the next day you bring it back they won't do nothing about it it's OK cause I dispute it with my bank. Don't bring your money to the McDonald trust me they always mess up your order. The app is always down. They always try to act like they don't know what you're talking about. They always are so messed up there that they should shut down. Or get better employees with customer service. They are very rude white lady manager, and a black lady manager. The one by my house that I did a good review on look at my reviews they're excellent this one is garbage like I said hire new people read more

HOLY SHIT.......Would NEVER recommend this when just the drive through is open. HORRIBLE, HORRIBLE, HORRIBLE!!! We were in the drive through line for over an hour and then an additional 30 minutes at the window waitingfor.our food. Went inside to see what was taking so long and was told they're only working on doordash orders and drive thru had to wait. No apologies just drive thru has to wait. we ended up calling to see why it was still taking so long and still no apologies- just we'll start taking drive thru orders soon, we're busy inside. How about putting a cone up or something so cars aren't friggen stuck in this line because your staff is choosing Doordash and Ubereats orders over customers sitting in your drive thru line. Know where your priorities are. Staff was giving us attitude that we were the problem and not their issues of whatever. Not sure how many cars ended up leaving. Still no apologies and NO compensation of the inconvenience. we would have been. better off order Ubereats or Doordash had having our meal delivered to the parking lot. Asked for sauces and got many flavors of what we didn't ask for and none of what we did ask for. Save some time and aggravation and go to Burger King. read more

Staying next door at the 2star motel for a pre cruise night, we were lured into Mc dee by the window banner advertising "buy one get one for 1$. Big mac was on the list and I'm always a sucker for a big mac. Tried to order at the kiosk but the specials and promotions were not loaded into the menu. Stepped over to the cashier (who by the way was quite pleasant) to order. Here (but only when you order from a person) you receive a table number and they bring your order to you. It was out in a reasonable amount of time but I really was in no hurry because I was relaxing watching FOX News on the quite large TV in the dining area. The place was clean enough for 6PM dinner rush. All said I We would definitely return to this McDonalds. read more

Sat in the drive thru for 30 min, the lane didnt move, at all. Slowest McDonald's I've been to

This place is worthless. The drive through is always slow, and they cant get your orders right. The staff got serious attitude problems. Asked for a couple packs of jams to go with my breakfast orders and I got a dirty look in return. I guess the only reason anyone would go there are the tourists staying in surrounding hotels. read more

The worst. I typically choose Burger King over McDonald's but they were waaaay too busy tonight and I wanted to get to bed. I ordered at the kiosk inside because drive thru was ridiculous. 27 minutes later, I have my quarter pound deluxe and head home. On arrival I see what you see. Is it hard to put tomato on where you pay for tomato? Yes, at this McDonald's it apparently is. Yes, 27 minutes, listening to the employees complaining, watching the ones behave the counter read the tickets for the 30th time . The manager jumps in to make sandwiches and it gets worse. Obviously based on my sandwich. Never again read more

McDonald's - Fast Food Near Me - Hollywood, Florida

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Stayed in a nearby hotel and needed some grub while everything was closed- except this McDonald's drive thru. The employees were extremely understanding of our requests and did what they could to accommodate our needs. The food was really good, everything was in the bags as ordered. read more

So I am staying at a hotel just steps away and this is my choice for lunch. Staff is rude. Brought food back to hotel as the rain comes- open my food and this read more

McDonald's - Pouring rain, can't go back out for it. Welcome to south Florida - Fast Food Near Me - Hollywood, Florida

sorry people that need a education in counting ordered two big breakfast and only received one

Can I give 0 stars??? That's exactly what this location deserves!!! I was going through the other reviews first but obviously I'm not the only one So tonight story after many times "small mistakes of pls no cheese and my husband opens his burger at home and here we go - cheese!!! I'm going to this location for years and it was my last one tonight After they messed up my order, let me paid for someone else's order, asked 5+ times what I ordered - with really nasty attitude, refused to give me my food and gave me the option "to leave" before they'll call police on me??? My son was hysterically crying in the car because I had to step out several times!!! to reveal that secret "what I ordered!!"Manager - that lady should go and manage after hours cemetery with her attitude- took pretty long to give me my $ back but came pretty fast with an idea calling police on me - so do you want your $ or not??? I guess that was an option she'll keep it as well So we left with no food, spent over 20 mins on this "fast food " location, incredibly upset So yeah guys!!! Keep up your "good work"!!! Hope you'll all get fired because this is not the way how to treat customers after your mistake!!! Hope you can all go home and sleep by ruining my life By the way - I said I'll call the company - I can call whoever I want to??? That's what she told me!!! Great!!! They got that number on the window so sure I did!!! Bunch of incompetent ppl is working (would call it - pretend to be working) there but not a shocker with a rude manager like this Her saying "I apologize " with the attitude just get the f*** out of here was for an Oscar as well!!! So no, thank you, never again read more

This location is always getting your order wrong. I specifically said no raisins in the oatmeal because I'm allergic and she put it in there anyway. Never coming back to this location. There lack of attention to detail is ridiculous. read more

McDonald's - Fast Food Near Me - Hollywood, Florida

This is a very convenient location, especially if you are staying at one of the nearby hotels. We were able to walk over to get our food. They had a special on Fish sandwiches, 2/$5. They were fresh, hot and tasty. read more

I went into the drive thru with 5 people and we began to order and the attendant after the first person ordered said, "is that all?" We said no we have 4 other people so then I ordered mine. She asked again are you finished. I said no and the screen blacked out with the menu. So we waited for it to come back on. The lady said can you drive up to complete your order. We said no we cant we are paying for this order and need to finish our order. She said here is the manager and she said drive forward cuz there are cars behind us. There was one car. So we were pissed. My aunt couldnt order cuz she couldn't look at the menu since we had been harassed to hurry up. I have never been rushed to order at any drive thru. Ever! I will be posting negative reviews everywhere and never come back to this restaurant. read more

Just ordered from here, and my large fries are half full as usual, then I ordered a burger with extra onions and not only did it not have any onions, but it was missing the usual pickle as well....I come to this location often in the past year and a half since it is close to my job....and it's always the same thing, especially with the fries. They recently stopped their cheeseburger promo also. read more

This is without a doubt the worst McDonald's I have been to. The staff do not pay attention to what you are ordering which results in errors, which takes time to rectify. Instead of utilizing the drive-thru waiting area parking spots, cars just stay stationary at the top of the line, resulting in a long wait for everyone else, and a long line of cars to form. Even if you park and walk inside, they are extremely inefficient, and do not make any effort to accommodate customers quickly. Also, they do not fill fry boxes to the top! Staff are rude and yell at each other. This is the closest McDonald's in my area, but as of tonight I will travel further to avoid coming to this location. read more

McDonald's - My fries...and none spilled in the bag... - Fast Food Near Me - Hollywood, Florida

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I don't have any complaint's with the food. That is good. But I will agree with everyone on the slow pace of the staff. I've only been getting McD's breakfast for a short time; First time, I walked inside. Better choice. The drive-thru is insane. Even with just one person ahead of me this morning, I felt as if I was sitting there for like 10 min. I don't thing that's how it should be. All I can say is next time I'll be coming, I'm definitely going inside. read more

Poor customer service. Very rude Unable to add expresso because"we don't do that on overnights". Go anywhere but here.

Took the fast right out of fast food , been waiting 30 min and counting, if youre trying to get food in less then 10 min , go somewhere else , it took me 45 min to get 2 mccickens 2 fries and a smoothie , save your self the time and go to wendys or taco bell next to that mcdonalds read more

Unfortunately I have to give this McDonald's a 2 star. The food was good I have no complaints. The reason for a 2 star was because of the gnats and the uncleanliness. There was gnats at the soda fountain because it was not clean and the gnats were in the dining room as well because all the tables were dirty. The fries were excellent. read more

I've had this place mess one order up three times today. I ordered a egg and cheese muffin w no Canadian bacon. They kept putting it in wrong and giving me the wrong sandwich even after me explaining to them I would like the everything on the muffin with no meat. There's only three ingredients to the sandwich lol. THREE TIMES for one breakfast sandwich?! read more

I ordered from the kiosk and they delivered my food quickly, but they neglected to deliver the drinks or tell me where to get them myself. I walked to the register to ask them where I can get my drinks. When it was my turn in line the cashier told me to "hold on a sec" and I replied 'ok'. About ten minutes later, the cashier finally was ready for me and told me that the drinks were "self-serve" and that i'm supposed to get them myself. The customer service wasn't at all satisfactory or even average compared to other McDonalds restaurants. I would recommend the extra 11 minute drive from this McDonalds to go to a different one, or the Burger King across the street. read more