Fast and made to order. Clean. Plenty of parking. Employees are polite and attentive. I was helped by a young man named Damien and he was extremely polite. A step above many other fast food chains in the same area. Two thumbs up! read more

One star is too high. This place is a f*cking joke. Ordered a burger, they made it wrong so I went inside to get it made right, stood there for ten minutes, they forgot to remake the burger so when I brought it to their attention they made it real quick and made it wrong again, I gave up because I had to be somewhere and just went hungry instead. read more

Just mediocre at best. They don't seem to take any pride in their work. Everything was a mess. I asked for a double cheeseburger with mayo. I got a double cheeseburger with so much mayo and ketchup that it came out the sides and made huge mess in the wrapper. It was all over the outside of the bun too. read more

McDonald's - Messy ass burger - Burgers Near Me - Great Mills, Maryland

Everytime at this location something is always left out of my order it's only at this location

have shamrock next time. don't tell my friend she can't get a refund. i didn't plan on coming and listening to perfect by ed sheeran while enjoying my too small mcchicken. my friend got exactly the toy they wanted. that the only redeemable thing. I was almost late for an event waiting for shamrock. the menu said this would be a mcvalue, i mcdisagree. read more

McDonald's - sundae? - Burgers Near Me - Great Mills, Maryland

I don't usually do this, but the manager her name is Becky at McDonald's on great Mills wanted to do this. We went over there and got three cookies. We got back home and they were completely burnt to a crisp so I decided to go back and asked to speak to the manager, the manager follows up when I hand her the cookies and says we did not get them there and I proceeded to tell her I had a dash cam she didn't care then I handed her the receipt from McDonald's and she walks away and gets the cookies and doesn't say a word back to me the audacity of this so-called manager and apparently her name is Becky because I asked one of the workers and that's the name I got And I told her I don't usually take this route but the way she acted. I'm taking this route. How are you going to tell somebody you didn't buy it there when we have a receipt completely unacceptable service coming from the manager the one in charge of the location and the staff and I will go back tomorrow and show the footage from tonight and I will proceed to take this social because this is just completely unacceptable for her to be a manager and in charge of people if that if she talk to us like that, I would not like to know how she speaks to the people she works with !!! read more

I ordered a kids meal with a sprite for my daughter Mia, another for my son mike, he said it smelled bad so I looked at the food, I found mold in the French fries! I was disappointed and gagging because of how nasty it was. My daughters food was the same, moldy, please fix your meals! read more

Ordered door dash this afternoon and upon opening my sammich was disgusted to see these two BLATANT mold spores on TOP of the bun. read more

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Do not eat at this McDonalds it is beyond disgusting , there has been multiple post of people finding insect eggs in their food and when you go inside you can see the flys all in the back I'm 99 percent sure that there is no ac in the back the poor grill cooks look like they are burning alive and the service is terrible non of them know how to talk to anyone and don't bother asking for a manager as they do not care how the store is ran as long as they get money nothing is ever clean and the men's bathroom is trifling , the best thing you can do for this McDonald's is shut it down! read more

McDonald's - A Big Mac Meal with nat eggs - Burgers Near Me - Great Mills, Maryland

This place is disgusting. No toilet paper, not napkins in the front counter for napkins, you get one. Same with ketchup. This is the most unfriendly designed fast food crap front of service icky place I have been to in 10+ years. First time being in a McD's in about six years. I'm still on the toilet just 20 minutes later. read more

So yeah, it's Mc Donald's. The food is as expected, but always speedy and made to order. To go orders are super prompt and the place looks very clean as well. Compared to others, I'd say it's pretty good location. Enjoy James! read more

It's been two years since my last review of this place so I thought it was time to update it. The last few visits have been flawless. I always get the food to go and most of the time I go inside to order. Now that the place has been renovated it's kinda cool. I enjoy using the kiosk to place my orders. They are easy to use and you can still customize your meal as you like. The lobby is now bright and open with a modern look which has no real impact to me since I never eat inside. The lobby and parking lot are always clean too. Depending on the staff that's working on that day will determine the friendliness. I always check my fries before leaving, if you've seen my previous review you'll understand why. The food is consistent with what you would expect from Mickey D's all these years. I often get a craving for that #1 and I will return. read more

I'm giving a 5 star rating because of the relativity of this. This is my favorite McDonalds in SMC, and they're consistently quick and accurate with my order. Since the renovations (a few years ago, I guess), the quality of the workers have been way up somehow. I haven't had issues with them, even when making a complicated order (I ask for the 2/$3 McDoubles without pickles or onions and with extra ketchup) and unlike other McDonalds, they never forget to give me sauce, too! read more

This is a horrible McDonald's i called and asked for 40 chicken nuggets and they asked for how people and I said it was just for me and they said you don't need that your already heavy read more

McDonald's - This is how I look like. But I don't look to bad do I? - Burgers Near Me - Great Mills, Maryland

Its McDonalds. Sometimes its busy and slow sometimes they are rolling along even when busy. I prefer the California location on 235 but this one is OK and closer to my workplace. I wouldent avoid or make a trip out of the way to visit. read more

Completly, poor management of overnight crew/associates! Unbelievable the 4th night of cash only sales ,the system is always down the menu selections are limited to no dessert,milkshakes or McCafe drinks, lengthy waits for your order when menu products are available, Tonight, the associate taking drive thru orders wasn't able to speak well enough to understand. After the fourth we could understand him only to be told the system was down and cash only sales . This must be every night, but daytime works fine? This particular restaurant, is by far the worst I have ever experienced and the district manager and ceo from McDonald's cooperation should have resolved this embarrassment to the McDonald's name!!!! read more

Why ask if a customer wants sauce with their nuggets, and then not provide the sauce in the bag? Then when the customer asks for the sauce, employees become indignant and have an attitude because they actually have to do their job. Handed me 2 packets of sauce, when I mentioned that i ordered 2 -10 pc nuggets and requested additional sauce, the employee picked up 3 additional, but stated (with the window open) "nah this b**** only gets 1". Looked at the receipt...I was charged, and paid .25 for extra sauce that I apparently dont deserve. A word to the wise to employees of this business, if you are seeking additional pay, you should work on your customer servicr skills. You will not get far in life with a nasty attitude. Mangement needs to do better! read more

I ordered a coffee with light creamer. I watched the dumb ass fill the whole cup with creamer and splash some coffee in it. This happened to me twice, this is the first time I saw them make it. Never going back. read more

The food is ass and when I went in the workers were all on their phones, one of them was watching porn. They refused to take my order and when I asked to see a manager they told me to leave. Never going there again. read more

I've come to this McDonalds often. My orders have been correct for the most part, but the food is always cold!!! Nasty fries. I asked for different fries and got more of the same batch of nasty cold undercooked unsalted fries. I understand this is fast food and McDonald's but I paid money to have decent fries. read more

I specifically asked not to put ketchup packs in the kid meal and they put extras. Due to covid I don't want those products touching my kids food and frankly mine either. They always put them on/in your fries too. Yuck! I live two minutes away and food is always cold when I get home. Just very disappointed. Last week I payed for 10pc nuggets and received a box full of cookies!? Not kidding. They have forgotten items many times too. How many times do I give them a chance to get it right!? So done read more

I'm a bit disappointed with this McDonalds. the wait for my curbside was a bit and then we received a quarter pounder that was almost raw. We didn't realize it until my spouse took a bite and it even tasted undercooked. read more

2 days in a row my drive thru order was wrong. I ordered sausage egg mcmuffins both days. Yesterday they had no egg on them. Today they were sausage biscuits. read more

This morning we wanted a quick and easy breakfast so we headed to our local McDonald's. We ordered several menu items but it was not an overwhelming and complicated order. I had to go in three additional times in order to actually receive what I ordered. More was wrong with the order than not. I am completely dissatisfied with this location. This is not the first time that they have messed my order up and I'm sure won't be the last. Thank Biden for the sucky service. read more

This McDonald's is so slow no matter what time you go! Fries are unsalted. Make sure you ask for salt packets.

This location is a huge improvement from the California one. Most of the staff greets you promptly. Their food is much better and the customer service exceeds my expectations for a fast food chain. Keep up the good work. read more

OK, it's McDonalds. Whatever. Take it with a grain of salt, it's fast food. I personally really like this location simply because the people who work there (at least when I'm there) are really, really, really nice people. They're always smiling and are very polite! That really goes a long way when you're crying in the drive thru after your students tore your world apart and you just want to stuff a cheeseburger in your face. Every time I've gotten food there, it's always hot, it's always fresh, and the fries burn my fingers when i try to eat them so you KNOW they just came out of the fryer (drool). There have been a couple times when I've gotten the wrong order and I don't realize until I'm already back on Great Mills road. But honestly? I don't even really mind...it provided me with a large fry one day, and I can't actually complain. I just have a really soft spot in my heart for this McDonald's. Go around 3:30, 4:00pm. That seems to be a solid time for their A-team to be working. :) read more

I was here for a doordash order and i had asked at the window if everything was in there because it was 7 items and 5 drinks and it was one bag. (Im not allowed to open bag to check so i only had their word) come to find out they only gave my drinks. I go back to the resturant and call so theycan hand it to me and i wont have wait another 30 mins in the line. But they refused. Even though i knew the order was and has been ready. They also messed up the doordasher that was behind me's order because he is now behind me again this time. Funny how they get to mess up this badly and still paid money, while us delivery drivers get the short end of the stick and lose our money for it. Mcdonalds has officially the worst service read more

Coming in today because, I came through the late night drive thru and I was given a watery milkshake and cold greasy fries. I know that they had not fries come up because I heard the infamous deep fryer buzzer, so imagine my disappointment when I didn't get any. It's 11:16 and the freaking milkshake machine is being cleaned. I mean it's lunch time with a line wrapped around the building on a hot summer day! This is utterly ridiculous. I had my taste buds ready for a creamy cold chocolate milkshake. Oh the disappointment!!!!! read more

McDonald's - This was suppose to be a thick chocolate milkshake but it's just a cup of chocolate milk - Burgers Near Me - Great Mills, Maryland

Very rude young black woman with eyeglasses. She was making fun of an old Asian man ordering breakfast. She is obviously degrading him based on his race and when someone does the same to her kind I'm sure she will be up in arms. She shouldn't be in a customer facing service but rather in the back sorting out supplies. Completely ruin my morning. read more

Service is atrocious and I sat in the drive-thru for 10 minutes and they still got my order wrong.

Extremely slow, but when you have a hankering for a Big Mac, you'll wait . Location is clean.

Let's put it this way: I would much rather drive up to the Chick-Fil-A a few miles away. I like McDonald's food (the fries are the best). But its employees make you wanna stay away. They're not rude, but they're not welcoming either. I realize working minimum wage would also make me unmotivated to work, but no one is forcing them to be there either. At least at Chick-Fil-A, the employees are courteous and are very friendly. Here...it's like they're bothered that we put in orders. If this attitude improves, the rating would go higher; in the meantime, I don't see a reason to visit this particular McDonald's. read more

Went thru the drive thru got my order but they shorted my change by 3 dollars I won't be back

The service they give is always good, but they are not the ones cooking the food. You would think that with all those people working and the big screens in both the grill and the drive thru check out, that your order would be right. Fries are never hot and most of the time, the order is wrong. read more

We have been here four times since we have moved to the area and they suck each time. We only come here when it's late and there are no other options available. You might as well starve before coming here. They always mess up our order; we rarely get what we ask for or it's not properly prepared. Tonight we asked for a LG fry and got a MD & we ordered a LG mocha frappe and it was icy as winter roads. You might as well eat dry, stale cereal before coming here. read more

This McDonald's regularly has great customer service in the drive thru during the day. However tonight my husband and I came through with our designated driver and the fat white guy working the drive through told us his name was Alik balls and when we laughed because we thought he was joking (because his name sounds like he said "I lick balls" he preceded to ask if we had been drinking. I said to him "how is that any of your business we are in the back seat?" he said "I have the right to refuse service to anyone" and shut the window in my face. So he preceded to ignore us for so long that a co worker had to bring us our food. The fact that we were very nice to him made his behavior completely uncalled for because he has some moral high ground at 2:15 am less than a block from a bar is completely absurd and honestly I am a sincerly nice person drunk or sober, it's not my fault his name is Aleck Balls and that's funny. Besides if his last name is balls he should not introduce himself that way to people in the drive through if he's so sensitive about it. Honestly he should be fired because this branch just lost a very good customer and I and my family of 6 will not be back. read more

It took me 12 minutes to get a 4 piece chicken nugget kid's meal. Then I got to the car and I didn't have any sauce for my nuggets. So then I had to drag my four-year-old back in the store to get sauce read more

Customer service inside is horrible. The person at the drive thru appears to rather not be there, person at the drive thru counter is ALWAYS rude. Coke is always watered down, iced tea has 90% ice 10% tea. read more