They did an awesome job with getting the bacon well done. Good job McDonald's people keep up the good work I'm gonna give a great review because of the fact that you treated me politely, even though it was hesitantly lol but I can see why with all the bad reviews but you guys did an awesome job with my food. Thank you very much for making my day, and you guys have a blessed day read more

Got food poisoning and when I called to report it so they could be aware in case anyone else mentioned it I was told that I was lying unless I had a dr note because nobody else had called in. I reported them to the health department as this isn't the first time someone I've known has gotten sick from this location. I had just moved back and wanted to give them another chance as its been almost 6 years since I last went but they are very unprofessional and do not care about their customers. I ordered a double cheeseburger, plain, and added two patties. My husband ordered a double quarter pounder with cheese, plain, also added two patties. His order was missing a patty when we received it after being parked for about 5 minutes and then it took another 5 minutes for them to add the last patty on top of the burger for him. We ordered at 5:20 on the 4th of August and he was immediately ill from it, I started feeling sick around 8pm. When I went inside to get my order corrected the workers were very inattentive and there was a commotion in the kitchen, sounded as if they were doing construction back there. 10/10 DO NOT RECOMMEND! read more

Poor service! Drive through service was awful. Line 1 was out of service but no signs to notify customers. read more

As I sit in the reserved one spot for already 15 mins I will write my review. Lack of management in this place Had 3 cars in a row pull up to reserves spot and we all have been sitting here for the time duration. 2nd Mc Donald's that is just completely a waste of time to stop at and not worth the 30 min wait I fear the extension of time may be unavoidable. read more

McDonald's - the driver's view of a fast food restaurant - Fast Food Near Me - Goshen, Indiana

This place always has their second drive thru blocked, day or night, no matter the time of day. Why even have two drive thru's!? The customer service is usually poor and unfriendly. The bathrooms are disgusting. More often than not they lack soap. I'm only here today because my kids want pancakes. That's it. Unless your kids want pancakes, skip this for practically anything else. read more

McDonald's - This place always has their second drive thru blocked, day or night, no matter the time of day. Why even have two drive thru's!? - Fast Food Near Me - Goshen, Indiana

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Horrible place. Horrible service. Waited almost an hour for 4 items. Got my food and it was soggy and cold. Also found a hair in my sandwich. Disgusting read more

If you like waiting for food in a parking spot for 30 min. Then this is the place for you! It's happened 3 times... Figure it out. read more

McDonald's is McDonald's, but avoid this location at all costs. I'm 31 years old and have been to many McDonald's locations in my time and this is by far the worst. Chronically incompetent and short-handed staff. Drive through takes 10+ minutes any time of day and orders are frequently wrong. I try to give the kids working here some slack, but many of the older people working here are just plain rude. FYI - this was written while waiting in the drive through after struggling to get them to comprehend my order. Upon arriving to the second window (the first one had a hand-scribbled sign that read something like "pull up to next window"), they had no idea what I ordered. I repeated my order to the attendant no fewer than three times and guess what, order was still wrong. I know it is fast food, but this is even worse than you might expect. The next time I want to punish my body with McDonald's, and it will happen, I will gladly go out of my way to avoid this location. read more

My wife talked me into stopping at this McDonalds. My gut instinct was screaming no way after past experiences. Upon seeing the drive thru line, I asked a smoking employee standing outside if there dining room was open. Answer..."no" exactly what I feared. Only option that remained was drive thru. What a mistake. I would have left but out of curiosity I waited just to see how long the wait was. By the way, I'm not sure why they're not taking orders at the speaker anymore. They say they are taking orders at the second window. Literally the line moved one care about every 7-10 minutes. If they lack that much help, why are they having one of the valuable employees trimming bushes when he can be helping inside. Management is out the window here. read more

We ordered from the drive thru and when we pulled up to receive our food, there was no ice in our tea and we were missing a sandwich. My husband nicely asked for ice and for our other sandwich. The girl at the window was so rude. Getting an attitude with us for simply asking for food that we paid for. I am only giving a 2 star because the food was hot. read more

Ask for oatmeal raisin cookies they didn't want to take the 2 min to make them and then the girl at the register flipped me the middle finger that's what our world coming to read more

Poor staffing.. Customer service truly sucks big time. Food is not always fresh. Staff there aren't very helping when it comes to that self service thing .. read more

A lot of us understand and are mindful of the fact that there can always be chaos and to expect a wait during rush hours. Though it seems some of the management fails to remember that. I've been in here on numerous occasions and there always feels like there is this tension between a manager and the crew. For example them yelling at the crew with a clearly angry attitude. Treat these employees better and they'll be apt to work better. Yelling is not going to get your point a-crossed. It will merely distract the crew members and cause them to be more flustered and frantic. Food is good but the management needs to find jobs they can comprehend and enjoy! read more

Very slow through the drive thru! Not open 24/7 either! If u need breakfast before working a early morning job find another place there's no one in sight there. read more

Pulled into the drive thru a little before 6:30 and it wasn't too busy. The line was slowly, but whatever. These things happen. When I finally pulled up to the intercom to order (ten minutes later), the intercom was staticky and I was told to just pull up to the first window. Fast forward to fifteen minutes later, and I've only moved forward about ten feet. I left. I have no doubt that it would have taken at least another hour to get my food. Not okay. read more

Hit and miss service. Too many incompetent employees. Drive thru service needs more attention, accuracy, and speed. I gave up going inside long ago.....got tired of hearing employees/managers arguing amongst themselves and/or bashing customers. Also the smell inside is atrocious. Smells like old dirty wrags and putrid water. Maybe clean the playland with bleach water more often. read more

Drive thru cashier never told me a total so I asked him what I thought it was, then he just stared me down for a solid 15 seconds without saying a word read more

We literally came to get drinks, we said(twice) two large drinks. One sprite and one tropical sprite(no ice). They give us a large sprite and a medium lemonade. We went back in and they decided to give us a medium one with ice. How can you fucking up two drinks? read more

They tried to get away with not providing a receipt. We were in uncomfortable with this so we will be reporting them to our credit card company as possible fraud read more

Food was O.K. 22 minutes from the time in my receipt to the time I received my breakfast!! Oatmeal, a sausage patty and coffee!!! Mc Donald's needs to get back to basics and nix all the specialty items they obviously can't deliver on. Location was clean and the staff was friendly. That is my 2 cents. read more

Horrible service! Whether it's morning, afternoon, evening, or early hours of midnight. This specific McDonald's location takes around 30-45 minutes an order. Costumer service is even worst. If I could, I wouldn't even rate 1 star. read more

This place is a joke. Almost every time we go here (literally behind my house) there's some kind of issue. Just today I ordered a double quarter pounder meal, a BACON quarter pounder meal, and a frappe. The BACON quarter pounder had not one piece of BACON on it. As irritating as that is, they also told us that their frappe machine is broken... Still. It has been for at least a month. As for other issues, their service is garbage. The employees are always rude. They almost never have the proper stuff to make popular orders. Highly recommend that if you want McDonalds in the Goshen area, you go to the one in Dunlap near the highway. Would rather drive the distance than deal with this trash. read more

Just went through drive through for an iced tea. The best drive through customer service I've experienced in quite awhile.

TERRIBLE service. Waited 25 mins for 4 drinks...had to pull off to the side just to wait. Eventually went inside and waited an extra 5 minutes. They were on their phones not doing anything. This location was NOT busy. read more

You know when something monumental in your life happens and it shapes you to either become a better or worse person? Today, on Easter Sunday something happened that changed me to be a better person after previously changing me to become a worse one. I tried to call this McDonald's to see if it was open because it's been a busy week and guess who has no eggs in her fridge? So I'm trying to call their number and it's saying "your call cannot be completed as dialed" I'm so sad at this point, I get a knot in my stomach. I'm trying to type it in different ways yanno with the 1 in front of it. Nothing. Is. Working. I am beyond famished and absolutely hating myself every second I'm calling this god forsaken number. Everyone's been so hungry they've made regretful decisions. So of course, my fiancé calms me down and drives there anyway. Just as I'm typing my first sentence, low and behold there's actually vehicles in line. My day has now completely changed!!! I'm getting ready to eat these breakfast burritos and even if they're hot anus, at least I got the anus. My faith in humanity has been restored on this beautiful Easter Sunday. Thank you -snot read more

If I could give them no stars I would. Absolute awful service. The girl working the window would close it on me while I was talking, glare, and was incredibly rude. They got our order wrong 5 different times. And the food was absolutely awful. The fries were unsalted and old. To think these people want $15/hour baffles me. read more

This used to be my go-to place for a quick meal. They have the best Cokes around. Unfortunately, this is about the only good thing I can say about this particular McDonalds. Rarely do they get your order right and act like you're putting them out when you ask them to make it right. The management acts like we owe them a living and are rude and disrespectful when you complain. Now the restaurant (and I use that term lightly) has the lobby closed for remodeling. I can deal with that as they kept the drive thru open.....until they didn't and without any kind of notification! Twice in the last week I was there at 9:30 pm and they were completely closed. No sign on the door and the sign was turned on-- the universal sign that a businesses this ilk is open. I drove across town to the other store and complained to a manager there. She looked at me like I was crazy. "We never close our drive thru". Well it was closed. She advised me to call corporate and let them know. McDonald's has gotten too big for their britches. Their food tastes like cardboard and isn't worth the prices they charge. Burger King here I read more

They refused to replace an item that they forgot to put in my bag, with the nasty manager claiming they "can't just be giving out free sandwiches". Avoid this one. read more

I know your burgers are frozen patty's that you buy from the store. My fries last time had PEPPER on them, NOT SALT, pepper. I go there for my coffee and you always say "we are out of whipped cream, sorry" like what! I NEED MY WHIPPED CREAM! Oh and don't get me started on the breakfast menu! I went there once and and I wanted a breakfast sandwich at noon and one of the workers said "sorry we are not serving breakfast anymore" and it clearly says serving breakfast all day! I also had a 10 piece chicken nugget last Monday and they were not fully cooked. This is all 100% true HONESTY. read more

I love this McDonald's! The staff are so friendly and welcoming. They are a pleasure to do business with. I will go out of my way to visit this location because the employees are all so awesome! read more

i put my app in on 10/1/2018 on Sunday the 4 of October I called and spoke to Olivia the store manager she said for me to come in on Monday the 5 at 10:00am,which I did I waited a good 20 minutes just for her to say I haven't looked at your app. I'll call u so I called the next day was put on hold for 10 minutes then I just hung up I came to the restaurant where I waited for a while then she tells me I've not looked at your app yet,I asked for her bosses name and when she would be in she refused to give it to me and walked away which is very rude.This bothers me because I have almost five years experience as a shift manager working at McDonald's plus the fact that there is a sign in the store saying come join our team hiring all shifts plus it's posted on the wed site hiring all shifts and also several positions are posted on the wed site.Its sad that people wanting jobs with experience can't even get there app. looked at or a interview she was also rude to a couple about there order she also just walked away is this how you run a business read more

Just went through the drive-through. Line took about 20 mins. Finally got up to the front and they messed up my order by putting my husbands large coke on a happy meal. They said it wouldn't change the price and all drinks were still on the order. When I got to the second window I was missing a drink even though they said all drinks were on the order when I went to pay. They told me to pull up and they would bring it out. I waited for 15 minutes and no one came out with the missing drink. Next time I will wait it out in front of the window. Every time Ive had to pull into the waiting area it takes forever. Maybe waiting it out and holding up the entire long line is the way to get fast food! Seriously though, It wouldn't have been that hard to fill a drink and hand it over. I Would have gone inside but I cant leave 4 little ones in the car and the reason I go through the drive through is so that I don't have to go in in the first place! So frustrating. Just finished our cold happy meals. The whole process was so long that my husband called to see what had happened and if everything was ok. So much for fast food and service. read more

This McDonalds is TERRIBLE! I can't emphasize enough that no one should go there! They are slower than you could even imagine and the person bagging the food had her mask on her chin, not covering her mouth or nose! A man said that he had been waiting 40 min. and they still couldn't seem to pull his order together while we all waited for our food. After having to touch the dirty screen for our order (and then we washed our hands immediately), we never got our food even though we had paid. We gave our ticket to another man and told him good luck. The cars in the drive up were backed up so far back that other cars couldn't pull into the parking lot! It was so sad to see how bad it has become. Why won't the manager or someone come to their rescue? We tried several times to give them a chance but now we will NEVER go back. It's not worth the time and frustration. The food isn't even good and the order is always wrong!! I would give it a negative 5 chunks of coal. read more

Just like every other McDonald's, you guys don't help your cause of raising the minimum wage. I haven't been to a McDonald's in quite a while, because of how incompetent the employees are, but today I figured I would try one of the new Bacon Big Macs. Nothing has changed. NO BACON!!! IDIOTS!!! read more

Always taking to long on the orders, and they always happen to forget to put something in your bag. So remember to check your bag before yo leave. read more

This is a horrible McDonald's!! I waited 25 minutes for food today, took it home (I live less than a mile from this one) and the food was cold and the sausage in his big breakfast had cheese on it. My husband couldn't even eat his; he tried to call them their phone goes to a voice mail that's not set up...so he called their main office in Elkhart and the nice lady there said to take the food back and get a refund (no questions asked that's their policy)....so I take it back and I told the lady the food was cold and the sausage had cheese on it like they took it off a sandwich and put it in the big breakfast I had ordered for my husband. And she was VERY rude and said what I don't understand what do you want me to do?? I told her that the lady at their main office in Elkhart said to bring it back for a refund and she got more rude but did refund my money. This McDonald's has horrible service, cold food and VERY rude employees! The only reason those people have jobs is because of the consumer! BOYCOTT THIS MCDONALD'S read more