Ordered on the app. Got there with 9 cars in front of me in line. After waiting 20 minutes 4 of the cars in front of me had left so I did as well. Not one car progressed through the line. This location has to be missing out on a ton of revenue in late night service. This has happened to me on multiple occasions. Probably won't go back for a late night order at this location again after this. The inside and outside were both packed out. No one seemed to be getting food at all. Send this place late night help! read more

Well the food was right. Service was chaos in the drive through. I know schools out and all. Need to have a meeting about service orders and drive through mics being out having drama conversation. read more

An order was made in the drive thru and staff told that order was made for a different location, receipt was double checked for 2010 Limestone Pkyw NE. Window worker was not necessarily helpful. This could be a system thing but disappointing nonetheless, no food received but charged in app. read more

If I could give a zero I would! Absolutely disgusting there was some type of plastic in between the burger I got for my brother. Not paper couldn't tell you what is it. My main concern is my bother ate it. Manager on the phone was rude beyond measure. Today is 5/23/26 who ever was on duty rudest person I've heard on phone. We weren't calling to try to get anything but except let them know what they have going on in the back. I have a video down below! Don't eat there I know McDonalds isn't the greatest but come on now. So unprofessional, imagine if he ingested the whole thing without notice and we ended up in the ER. Do better. read more

Ordered 6 egg McMuffins, 12 sausage McMuffins Got 6 ham and egg McMuffins, and a hair between one of the cheeses in a egg McMuffins. Waited for more than 30mins and the perder was wrong. Customer service is also lacking. Too far to go back. read more

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It's a McDonalds. About as good or bad as any others. I will say the drive thru is faster than most. Otherwise food is normal McDonalds for better or worse. The accuracy. Well. It is what you expect from minimum wage employees. Hit or miss. Not bad or good. It is what it is. read more

Didn't get half my meal, staff was semi rude, took forever. Then on top of everything they tried charging me for "extra" ranch even though they never gave me any ranch. read more

I was at McDonald's an 1 hour ago and I had ordered a Big Mac with 1 patty instead of 2 and when I got home I seen that it was only bread lettuce, cheese, and pickles. read more

If I could give this place less then one star rating I would. The actual workers are decent and kind but the management there is very poor. There is no reason for me to go to a restaurant and order a big Mac and when I receive it, it is loaded down with big Mac sauce and mayonnaise so much that you couldn't even see the burger. And to top it off I was the only car in line at 11 o'clock at night and it took them 20 minutes to give me my food if you can even call it that. I highly recommend you choose another location Or another restaurant read more

gat a couple hamburgers 30 minutes ago nothing but a burnt patty and hard buns. this place has gotten worse. must have been leftovers from last night. not even a drop of mustard or anything. read more

Decided to do a mobile order last night and this is what we received. We as in my pregnant wife and I. Not only did we sit in the mobile pickup spot for 20 minutes waiting on food but because they were in such a rush to get orders out they forgot to cook our burgers all the way through. My wife ate half of hers before realizing something wasn't right. I broke mine in half only to realize my burger was just as bad. Thankfully my wife didn't get sick with anything that could have affected our baby. But just wanted to share the experience we had... read more

McDonald's - Quarter Pounder with Cheese - Coffee & Tea Near Me - Gainesville, Georgia

I come to this McDonald's often. There is always some sort of issue. This morning, I waited at the counter patiently and eventually the assistant manager looked over at me from the fry station and ordered me. Yes, ordered me. To place my order at the kiosk. McDonald's get over yourself. I have many other options that I can go to. This morning, Chick-fil-A received my money. You did not receive my money. You will not receive any more of my money. The manner and tone with which the manager spoke with me is common at this location and the main reason I will not eat here anymore. This was the last straw. By the way, I do not want to use a kiosk when entering a restaurant. It is filthy and only serves the employees of the restaurant and the company. It does not make my visit pleasant or memorable. I will let others know. I will be calling McDonald's Corporate. read more

Customer service sucks. I've had to stand in line with other upset customers to have my order fixed for 10+ mins. Employees didn't even look our way to help. read more

4.0 realistically because the food tastes great all day and customer service is good but mistakes with order details happen often and is to be expected when going here. at the drive thru, they always pull you up into a parking spot even with the simplest of orders which is annoying when grabbing food on my way to work. all in all one could argue 4.2 stars at best but 4 stars is where they're usually at read more

Idk who was in the kitchen but the food came out HOT AND FRESH!! Fries were crispy and Nuggets to. Also the workers were very nice!

This is the worst place ever. Rude staff. The manager that was on duty walked out of the store with a bag of food that looked as if was going to bust and told me the lobby is closed. So I go to the drive thru. The only McDonald's in the modern age that seems to have designated times were they only take cash. This place hasn't been open a few years and it sucks. read more

Tables nasty floor nasty play ground close food took forever to get . Don't come here

Worst NcDonalds ever! I just went through ordered 2 sausage biscuits, 1 bacon egg, sausage egg biscuit and hash browns, plus 1 pumpkin spice coffee. I paid right at $8.00, started down the road and realized it's plain black coffee. I turned around went back into the store. Who appeared to be a supervisor over Spanish speaking employees wanted to argue that they haven't had that flavor only peppermint flavored coffee. Instead of making situation better she started asking the employees who took my order. Very unprofessional - I left my coffee sitting there on the counter. Please hire some English speaking people and this may not happen. Very disappointed customer. read more

Got my order completely wrong, told the First Lady what was actually wanted. Assumed she fixed it... pulled to the next window & it was still wrong. Then preceded to wait 10+ minuets for someone to just get me the drink I ordered. Usually I have great service here but I guess today is just a bad day. read more

Avoid this location if you can. This has to be the worst of all the McDonald's in town. Our online order still came out wrong. Drive thru is consistently slow, tonight we waited almost 30 minutes to pick up an online order. If this had been the only time it'd be fine but this is every time we have been to this location. Staff is rude and doesn't seem to understand their own apps order system as it took several times and two employees to understand it was ordered through their own app even after we told them and provided the order information given in the app. I'd leave 0 stars if I could. read more

Tried to get breakfast here this morning, I was in the right ordering lane. No one took our order in the right or left ordering lane for several minutes. When someone finally answered she stated this line is supposed to be closed. I asked if I could go ahead and place my order since not only was I waiting for so long, there was no indications the line was closed. In fact there were three cars behind me as well waiting. I was told no. I asked if I could just place my order at the window because if I got in the left lane I would have to get behind five cars, this after waiting so long in the first place. She said to me "you can't do that either". No sorry, just RUDE!!! I was basically denied service due to their mistake. read more

Absolutely terrible. We pulled up for service at 2 am after driving for hours and they let us know they were closed. This location is a 24 hour spot so we asked them about being 24 hours and they replied that they are but had been busy and were closing for 45 minutes because they wanted to. We watched two cars pull away from the drive thru during this conversation. The two speaking sounded a bit messed up (drugs and all). We ended up getting service at the McDonalds on Dawsonville Hwy. They were quite pleasant and no one seemed like they were messed up. We don't frequent McDonalds because this is the usual interaction we have, but I will most certainly never be back to this location and will head to the Dawsonville Hwy location instead. read more

Went before church ordered two big breakfast and the new peppermint hot chocolate. Two big breakfasts were ready quickly but I was asked to park for the small hot chocolate. Had to wait almost 5 minutes, Ugh.... read more

Sitting in drive thru for about 15 minutes waiting on free frappe. Usually machine isn't working to even make them. Too bad there is a problem with their pay raises and all. In line so long I lost coupon on app, screw this ill go to chic fil let read more

Saw the girl put whip cream in the milkshake then proceed to put the can to her mouth and lick the tip. Needless to say, I won't be back. Oh - and our order was wrong. read more

Staff is lazy and does not want to serve customers just cause it's late!! Been in drive thru line for 20 mins! Hope the owner fixes the issues. read more

The McD's is very clean and looks brand new. The staff were very helpful with our large to go order we needed for our softball team.

Modern clean McDonald's. Food is the same as all the others. Service was fast. No complaints.

I wouldn't even give this place a one star if I didn't have to. Had multiple pieces of hair in a burger a couple of years ago. Called the manager on duty, he said that he would replace the food but not issue a refund. Didn't go back for about a year & a half. We decided to get Drive thru after a day of nonstop being on the go. Got home & the burgers & my kids chicken nuggets were undercooked. Noticed the burgers first. Called the location & the manager on duty said to return for a refund. I told him ok but I was still calling the owner. I got hung up on. The owners assistant called me back. Apparently the owner just wants to line his pockets & not deal with actually running a business. She said to return with my receipt & get a full refund on everything. On the way to the location with the burgers & receipt, my husband called and said that the kids nuggets were not fully cooked either. I get to the location, the manager only gave me a refund for the burgers & not for the entire purchase like was instructed by the owners assistant. He got irritated & slammed my money on the counter. I called the assistant back to tell her about the nuggets & the managers reaction & she started yelling at me, "Well what do you want me to do!!! WHAT DO YOU WANT ME TO DO!!!" I responded back, "I'M TELLING YOU BECAUSE IF SOMEONE GETS SICK, YOU KNOW THAT ITS NOT JUST THE BURGERS!" She then changed her tone. I got off of the phone without even an apology from her & contacted corporate. I wouldn't even buy from here again if I were starving. read more

We came here for lunch when we were in the area on a weekend. Service was not the fastest, but our order (including some "finicky" gluten-free orders) was completely correct, which doesn't often happen at restaurants with slow service. My biggest beef is that all the unoccupied tables had not been cleaned off in what seemed like a long time. By the time we finished our meal, one employee had started cleaning off tables. The bathrooms were clean, but the bathroom trash was close to overflowing with used paper towels. To me, as long as the rest of the bathroom was clean, it was acceptable to me. Even though this location doesn't have a playplace, it does have high chairs! The drive-thru line was busy when we were here, but the line at the counter inside where we ordered moved fairly quickly. All of the staff was friendly and nice. Would I return? It's a definite possibility whenever I'm in the area again. read more

While I've had bad experiences at pretty much every McDonald's I've been to recently, this one was set apart by fast service and friendly staff. That's what matters most to me. On top of that, the food was very well prepared and the restaurant was clean. Overall, good job. McDonald's isn't a 5 star establishment by default, but compared to the others, this one stands out and deserves a good review. read more

Slow, slow, slow. Clean inside, front staff is courteous. Drive thru line is terrible because of the wait. More often than not, we have extended wait times (and I mean not budging an inch in line), even at off peak hours. I spoke with the manager- suggest communication with guests when drive thru line is delayed significantly so one can make educated decision about returning later versus waiting in line for 12+minutes. That would communicate a respect for the time and patience of patrons. read more