The service isn't good and they wanna charge you for the sauce, I don't understand how cause we are buying from them .

22 minutes in the drive-thru from the time I got in line until I drove away with my food. Only then to discover that my order was wrong, and the food that they did give me was not even warm--like it had been sitting in a bin somewhere for hours. Employees couldn't have cared less either. read more

Every time I do a Walmart pickup I get McDonald's for my kids so that way they don't cry the whole time we're waiting for Walmart to bring our groceries out. It's the only thing that will keep my autistic son calm. Also every time I go to this McDonald's they get my order wrong. I always get a plain and dry McChicken. Nothing hard, nothing fancy. Yet somehow they always get this wrong. Today was Walmart pickup day, and the dreaded McDonald drive-thru run. They got it wrong and asked me to pull forward so I waited for 15 minutes while the cars behind me whose order was also wrong got their orders corrected and we're on their way while I still sat there waiting for a chicken sandwich. Meanwhile my son is in the backseat crying, kicking the window and screaming. He had snot running down his face and hyperventilating. Waiting 20 minutes for a chicken sandwich set him over the edge. They finally bring his chicken sandwich and I drive away to my Walmart pickup. Low and behold as I unwrap his chicken sandwich to give to him so he'll calm down I see that this sandwich also is not plain and dry. I had to go up there again to see if the third time if they could get it right. To my surprise they got it right. I don't understand why this is such a hard concept for them to grasp when you ask for a sandwich plain and dry. The fact that I had to wait 20 minutes for a plain and dry sandwich just to come back again and wait again is crazy. I know it's not their fault that my child has autism and doesn't understand why he has to wait 20 minutes for a chicken sandwich, but next time this happens I will not be pulling around I will be sitting there with all my windows down cuz if I have to hear him scream so does everybody else that works there and I guarantee you they will get the sandwich right and they'll do it quickly. Pathetic. On a bright note next time he has a stuffy nose I know exactly where to take him to get those juices flowing. McDonald's has a way of getting all this not out of nasal passages and into your hair. read more

paid about 30$ on uber eats for my meal & they forgot half my meal (my 10 count nuggets) read more

We ordered several double cheese burgers and double hamburgers through the drive-thru. What did we receive? We received single-patty cheeseburgers and hamburgers. Though the staff were nice, the order was completely wrong. By the time we got home and realized, we didn't even bother driving back since it's a bit out of the way. A disappointment. read more

I love the food. Its so tasty but the ice cream machine is always broken i hate the mc fluurys tho

It is ok here, we have had a few orders messed up over the last few year, double check you orders before you leave.

Food was hot and fresh and staff was friendly .. Personal delivered our food .. added extra lettuce and tomato.. went above and over to accommodate... read more

McDonald's - Crew - Fast Food Near Me - Fort Worth, Texas

Outstanding service was provided to me today to rectify a mistake with my order. The manager Lucy B, whom I remember her from a year ago. Always kind, with a smile and quick to make things right. read more

My order was on point and the young man that brought me my order curbside was super nice. I highly recommend this location. I appreciate the manager answering the phone. I'm new to the curd side pickup. Praises to your team you should be proud! read more

Yea this place sucks like we in a pandemic still can't get it right I'm scared y'all spit in my food to be honest. Y'all be way to out of order I went last night at 11pm orders just 20 nugget only got 14 Large fries was cold not not filed up all the way chicken nuggets cold and steel like it's not a hard job. I HOPE YALL DONT HAVE HIGH GOALS IN YALL LIFE,, I see your still struggling In MAKE FREASH FRIES THAT COME BAGGED FOR YOU ALREADY and fill it up to the top man someone get a health inspector in there NOT A RECOMMENDATION WALK THE OTHER WAY read more

McDonald's - a hand holding a box of fried chicken nuggies - Fast Food Near Me - Fort Worth, Texas

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I've never been to this location during the day, but their service at night sucks! The last 3 times I've gotten a burger there a main ingredient has been missing. How do you forget something that is in the title of what you are making?? The first 2 times I ordered a BACON QPC and they forgot the bacon. Tonight I ordered a deluxe quarter CHEESE and they forgot the cheese. read more

After walking around the shopping center with Target, Anna's Linens, Ross, etc. my girlfriend and I got a little hungry for a little snack / drink so we stopped over at this McDonald's. What can I say, it seems like an older model McDonald's (see pics of interior). And while it was clean, it seemed a little worn down. But who can blame this place, this looks like a location built with kids in mind (huge place place and all the furniture is built to be sturdy - i.e. chairs are made of aluminum) The staff was friendly (even while having to deal with some dude that came over and rudely asked for dipping sauce). We got our 4 pc. Chicken McNuggets and cups before we had even paid. Then we got our drinks, sat down and shared the nuggets. Not bad, and one of the staff members even engaged in some friendly banter with us before we left. I would recommend this McDonald's to anyone who has kids, but I definitely wouldn't go here for a quite meal. read more

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People are always cool food is always messed up or burnt almost every time. I suggest you check the bag and check the sandwiches before you drive off. read more

McDonald's - Burnt Chicken sandwich bun. Basically a frisbee - Fast Food Near Me - Fort Worth, Texas

20 minutes and still no food. Why? because they couldn't get an apple pie out of the kitchen. 20 MINUTES?????? What the hell? There is something seriously wrong with this location. No wonder they have such a low rating. read more

Ordered 2 sausage biscuit with egg combos. We noticed that after we got our receipt that the woman at the register rang them up as sausage biscuits with egg AND cheese so we had to let them know not to add the cheese. It was only like a 20 cent difference so it wasn't a huge deal, just make sure you check your receipt and food. Other than that, everything went well and the place was clean. They also have a play area for children. read more

Fantastic playground brings us here. The food is standard Mc Donald s food. I do wish the drink station and ketchup napkins etc should be easier to get. They see all crammed in one tiny space. Long lines in the drive thru, but they get you through pretty quickly. read more

McDonald's - Big breakfast with hot cakes minus sausage plus a hashbrown - Fast Food Near Me - Fort Worth, Texas

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Very unprofessional. Restaurant is clean but one thing that isn't clean is a managers mouth! Guy was cussing up a storm. It was ridiculous. I've worked for McDonald's and was a manager and never have I talked and cursed so loud you could hear it on the other side of the restaurant. Food is well McDonald's food. Crew is louder than a pack of hyenas. Worst McDonald's and then the wonder why they can't get the food out fast. A shift manager should not be screwing around with crew! Be a manager and manage your kitchen! read more

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Vert friendly staff and fast service !! Breakfast rush didn't have me waiting in the line long !

This McDonalds location has either a training or infrastructure issue. Coupons from the app or email never seem to work without an override, and I've never been able to successfully place an order via mobile. Today I went in with a free breakfast sandwich coupon. It didn't deduct the free sandwich from the order, even though the cashier said it did. When he asked his manager what she could do, she said the coupon was probably invalid and didn't bother coming over to the counter to see what was going on. I don't expect exceptional customer service at McDonald's, but this was way below even my most minimal expectations for customer service. It really seems like there is minimal training at this location. read more

Came into this location on my break at 5pm. It was busy, very reasonable for a dinner rush time at a popular fast food chain. There were two instances where the customers were rude to the staff. The first one, a disgruntled older gentlemen, was cursing at the woman at the register. I couldn't quite hear what he was saying, but I could tell the woman was uncomfortable. Another man, upon not being served at a fast enough rate for him, began to whistle at the employees as if they were dogs. Both customers were incredibly rude, and one commented, "they just don't work as hard as they used to." The manager, who's name I unfortunately didn't catch, but she was wearing a grey-ish shirt, handled both customer with immense grace and compassion, despite her obvious discomfort. I just wanted to say kudos to you guys for your patience and hard work at this location. You guys rock. read more

Me and my brother went to thIs McDonald's at 11:30 on may 5 once we started ordering the food at the drive thru the lady thought we were giving her attitude and she said I quote "stop hollering at me" which in response we just kept ordering our food when she continued to be rude we just left. read more

Excellent staff, service was great, food was amazing. A worker even took the time to open the door for us. Love the staff, 10/10

Stay away..... worst McDonald's I've ever visited horrible customer service. We gave this place one last chance, all my child wanted was 3 chocolate chip cookies after waiting in the drive thru for 15 min we get to the window and are told if we want to wait 7min for our 3 cookies we need to park. No thanks read more

Bad bad service always omg ever since the took old employees for new one young kids that play around all the time some rude some are ok but my order is always wrong they really need to consider a third window to return what I didn't order that's why I check my order always before I leave the window I go there because my son eats there food for me don't care for it. read more

I hate this Mcdonald's. They are so inaccurate and slow through the drive through. They don't give a crap either.

I said I didn't want anything but when they brought hot fragrant french fries to the car I had to have some. They were really great tonight! The drinks for $1.00 are a deal! read more

Decided to get some "not so fast" fast food tonight and decided on McDonalds. I got there and went through the drive through where i was told to pull up around the front to wait, i waited for about 20 minutes!!! I had to get out and go inside and "remind" them i was outside waiting! Wow! read more

Decent service and good about getting things in the order correct. But they need to hire more staff, particularly at night. This is a very high volume location as it is always busy both day and night but at night you will literally sit in the drive thru forever along with 5-10 other cars. If it's always this busy, why not staff it more at night to make things more efficient and make the line move quicker. No one wants to sit in a drive through for 20 minutes, particularly when on the way to work. Otherwise, the crew members are very friendly especially having to deal with so many customers and orders coming at them. read more

This mcDonalds is consistent one thing I like about this McDonalds they do not use their coffee machines to brew there iced tea. Occasionally they get very busy during peak times but they always seem to make the line move relatively fast. I stop at this mcdonalds probably once a week and I'm never had any major problems. read more

Clean restaurant friendly people, no its not fine dinning but for heaven sake's it's fast food what do you want? I like it and they are fast

This is the worst McDonald's ever. I had to wait 15 minutes fo r a common food item that they serve. I ordered Quarter Pounders and it took them that long to get it to me. It's even worse if you order a breakfast item after breakfast hours have been finished. They don't offer the full breakfast menu which is promised. according to the ads on television. I try really hard to avoid this location and use the one on Saginaw Boulevard I encourage everyone to avoid it it's terrible read more

I've been in line for almost 20 min. When I finally get to drive through she takes my money and closes the window. She didn't come back with change for another 5 minutes! I get home and nuggets are cold and old. Terrible! read more

They told me to pull up on the side to wait for our food, they had us waiting for almost 20 minutes, they were attending all the other people that pulled up to wait for their food also, we go inside ask where our foods at they said they forgot to even make our food... ridiculous, had me late to work. read more

place is empty at 5pm and a filthy mess; taking 10+ min after asking for a spot to get cleared