This location is super understaffed but works extremely hard to provide excellent service. They value customers enough to put out fresh food over food that has been sitting there. I have never gotten soggy fries. read more

This McDonalds is by far the slowest. The app will say my food is ready and always takes an excessive amount of time to get to counter. Half hour or more. The management does not know how to run this one efficiently. Will never order inside again. Only order drive through. read more

Me, and my sister and law and brother went to Donald's hoping to get some breakfast whenever they gave us our order my brother opened the bag and there was a free cookie, which we were all really skeptical of, but we ate it and then whenever we got home, we opened our sausage, egg and cheese Mc griddles come to find out there was no sausage in any of ours you can't cover missing sausage with a free cookie I would give a zero stars, but I'm not able to so do one stars read more

McDonald's - It says sausage come to find out if there was no sausage - Burgers Near Me - Floresville, Texas

See all

Went thru the drive thru. Paid extra for large fries, got these instead... not sure it would have even filled up the small bag. read more

McDonald's - Burgers Near Me - Floresville, Texas

See all

The absolute WORST!!!! Waited 30 minutes in line and then got my drinks which were flat and full of melted ice, ALL of my food was cold and the best part was that the fries were old, hard and ice cold! Absolutely disgusting and ridiculous! There is no reason for this level of incompetence! I went inside frustrated and nothing was done to help the situation besides me having to tell them to remake my order which was still done half assed. Something needs to change at this location because McDonalds isn't cheap anymore, if they want my money then they can at least give me my over priced, DISGUSTING food HOT!!! read more

Montoya at the window is doing the most working the drive thru and taking payments. She went above and beyond for our order, and I've never seen a fast food worker so pleasant. read more

The people leaving bad reviews have clearly never been to a McDonald's in San Antonio. This McDonald's is always serving fresh food, the food never tastes like it's been sitting out or like it's cooked with old oil. The service is always fast during daylight hours too. Even ordering on the Mobile app, i can appreciate how they cook it when you get there. Food never tastes good sitting out, especially fast food. read more

Have rats in bathroom very dirty gross food probably has teenagers with no experience working the grills!

just left mcdonalds at 2:20 Am sat in line for 10 min for a 5 dollor meal deal with not a single car in line ... i drank the (small) drink while waiting and asked for a refill when i got my order didnt think anything of it because was a small cup and worker was going to do it for me and came back saying her manager stopped her while doing. seriously how much product is a small refill..‍ read more

Welp third try at the new McDonalds... First try, they don't have curbside yet, get it together!!! I got home to take a huge gulp of my sprite. Only to find out it was tonic. Grosss Second visit, breakfast I mean can't mess this up... so I wind up paying 13. At the window only to recalculate in my head by the time I get to the next window and realize I was over charged about 4 bucks... so the lady at the window insist I under paid I shouldn't need a manger. I insist they owe me money (and a sprite from the last visit I wasn't going to mention) after handing us 100 items that didn't belong to us, finally we get our order. Then, after holding up the line they pull us forward the manager then gives us a .25 cent change and I said please look at that receipt again. He goes back comes back with a whole refund only after 30 minutes... Third Attempt... well I wrote all that and the line has move equivalent to two vehicles (small cars at that jk, but seriously) so this experience might not happen, looks like I am leaving, wait the car in front of me just gave up soooo maybe I will stay.... wait another 10minutes and still not to the speaker, Finally I get to the window and o get my food after over an hour and they asked me to pull up, why? Your nuggets aren't ready what in ham hock heaven is going on there.. the end read more

McDonald's - a view of the dashboard of a car - Burgers Near Me - Floresville, Texas

See all

Excellent customer service. Very polite and let us take our time. Food came out very good. No complaints, my family and I will be back to this spot for sure. read more

Went to mcdonald hoping for good service. That did NOT happen. Asked for a sweet tea when ordering. They totally forgot it after i already ordered. The girl at the window was trying to charge me again after i already payed. I also asked for ALOT a bbq sauce and they only gave me 1 and a whole bunch of sweet n sour. i do NOT recommend this mc donald's if your hoping for a good service. read more

Ordered three quarter pounders and a large basket of fries , online with a cookie tray of 13 cookies. When I arrived 25 minutes later to let them know I was there to pick up my food they had just begun preparing it. I was told to wait for my order, that was supposed to already be done, otherwise why wast time with the app ???? I was at the window to pick up my order when I was told that I would have to wait in parking spot #15 for our order and they tried to give us our drinks with the cups only 2/3 full. ( Do we only give them 2/3 of the payment?) I politely asked the young lady to fill the cups up , which she did but not before giving us the worst attitude I have seen in many years. It appears the employees here at this McDonald's just absolutely do not want to work let alone do their job correctly. We waited an additional 30 minutes for our order to be brought out to us, and 16 other people received their meals to the drive-thru and had already left before we got ours. They made a 80 something year old lady walk out in the 100° heat to give us our order when there were numerous teenage employees standing around. ( How has our work ethic gone so wrong ?) Chivalry is clearly dead at MacDonald in floresville. When I finally got my order , the meat was dry and cold as well as the cookies and there was one pickle and half an onion as their toppers For the quarter pounders. The fry basket was maybe half full if even that. I have always ordered the Fry basket because I get such a large amount of price for a price. The MacDonalds in canyon lake TX and new Braunfels TX have always filled up the baskets all the way. If you eat here only plan on getting half of what you again at any other franchise and expected to be cold and stale so that way you're not disappointed when you receive your meal from this McDonald's. I will never go to this McDonald's again. If I have to go to a McDonald's I will drive my happy ass all the way to canyon lake if I have to read more

Horrible service. Had a mobile order and the app gives you a code after payment. They still tried to charge me, so I had to go inside and was finally given my mocha frapp, they added like 2 or 3 shot of espresso when I only asked for one. It was undrinkable. Guess they weren't happy I called them out on their mistake and they decided to retaliate. read more

Worst customer service ever. Miss Virginia manager had a whole attitude the entire time making us feel like a bother. Honestly after a long day of work we just wanted our food. We did nothing to be treated like that and as a customer service worker myself i would never do this to someone read more

Absolutely terrible- Sunday evening visit, not recommended at all. Place is clean but the food was sent back three times. We walked out definitely disappointed. Not good. read more

As a now ex employee, management doesn't care for mental health at all. They will still treat you like shit AS YOU ARE in the middle of a full blown panic attack! I was in the restroom hyperventilating for over an hour and uncontrollably shaking. Finally came out still doing the same thing but trying not to cause a seen, only to be told not to come back until I had a doctors excuse. My heart breaks... read more

The server at the window was so friendly and talked to me like she knew me !!! I love it here!

Well I drove through the "new" McDonald's today right after they reopened following renovation. It still sucks! The line for the drive thru didn't appear to be very long when I pulled in (it used to back out to Hwy 181 when busy before). Unfortunately I spent 27 minutes waiting to get our order....ARE YOU KIDDING ME? They have 2 lanes for placing your order and then those converge into one for payment and pickup at two windows. It appears that they're copying their competition (Chick-fil-A and Whataburger), but they fail miserably due to no extra staff to take payment/deliver orders. This in conjunction with an employee operating the register that apparently failed first grade math definitely slowed things down. I hurried home after receiving my $picy Chicken sandwich with fries and my wife's Big Mac and fries. I looked at my $picy Chicken sandwich and was appalled (see photo)!!! It looked like either a kid's meal or a Chicken McNugget sandwich. $4.00 ARE YOU KIDDING ME? Needless to say we can't wait for Burger King to open!!! read more

McDonald's - Not even half the size of my hand! - Burgers Near Me - Floresville, Texas

See all

Slowest service in town cant even take an order properly waited over 30 minutes for food after waiting another 30 minutes just to order and the whole order was wrong read more

The food takes so long it takes like 30 minutes to get the food and they ignore me when I'm at the counter asking for some napkins

I went through the drive thru and ordered 2 meals. After driving off I opened my breakfast sandwich only to find that the bread appeared to have been bitten. I was appalled that this would happen. When I went back to the store I asked them to remedy the situation as I didn't want someone else's breakfast. The manager said that sometimes the bread falls off. I told her not in the shape of a bite tho. She gave me an ugly look, had the line cook make another and then another employee handed me the new bag. No apologies or sympathy was given. I believe the employees there need a crash course in customer service. read more

McDonald's - an english muffin sandwich with cheese and sausage - Burgers Near Me - Floresville, Texas

This McDonald's is the only McDonald's in Floresville and it is decent. Great food, great Price and great service. Plus it provides excellent jobs for the neighborhood teenagers in town. A great place to work and a great place to hang out and eat. My kids and in-laws have been coming here for several years now. read more

Love how you ask for additional condiments and they charge you for them and then don't put them in your bag. And we want to raise minimum wage. Why they can't even do the job they are getting for now. This is why I will not return. Ridiculous read more

Being from a small town there's only a few places to get food around here. Today Oct 19 21 around lunch time I came to McDonald's because my 3 year old is getting over a stomach bug and that's all she wanted. They were so friend and super quick with service. I was given nuggets instead of a kids hamburger and they gave me the hamburger and were still so sweet most the time other place get attitude or rude. The lady working the first drive through windows has such a sweet personality I definitely will give them more business. I'm not one to leave reviews but after today's experience I had to. Thank you for being friendly and helpful .! read more

The restaurant is Not clean, the kitchen area was very dirty viewing from counter. The restrooms appeared to be only cleaned once a week at best. My two sons 9 & 11 were also disgusted with the filth and we will never return to this location again. The Franchise license needs to be revoked, not Mc Donald's standards by far. read more

Really god food sometimes get our orders wrong but it's fine. Really good BBQ and fries

The best McDonald's ever !! The service is great and everyone seems to enjoy being there. My food is always correct and i love coming by for my favorite food and the best customer service. read more

New building and workers but same old crap! How any drive through can possibly be this slow and inefficient is truly amazing. If you're literally going to take 16 minutes in the drive through, the very least you could do is get my order correct. read more

Went to McDonalds in Floresville today, December 13th at 11:30 am to get a Mc Rib and they already discontinued them. Just got one there last week. I only go there to get the McRib at this time of year. Now no reason to go there at all. read more

Sat at speaker box to order for five minutes without so much as a hello. There were only two cars in the parking lot and one guy ahead of me so it wasn't like they were busy. Don't waste your time if you have other options. read more

Pulled in the drive threw 930pm tonight order was taken and we were told to pull up were two other cars were parked also waiting for there food. 10pm comes around are food was brought to us as I called the manger , he didn't seem apologetic at all just said well sorry, there more concerned about moving the line along to keep their timer of service with in a decent amount of waiting and to top it off the food was cold!!!! Guess your district office needs a phone call. read more

This may be the worst McD in America. Slow service and the orders are messed up more times than not.

The food is really good but they are slow at the fast food part. I use their app to get through faster.

Went to the McDonald's on 10th Street here in Floresville, TX at approximately 8:40 PM and the service was fast and friendly however, the place was a mess. Trash left on tables, the Tea Dispensers could have been displayed a little neater, definitely needed to be cleaned up, by the fountain machine, there was a mess of ketchup containers used and unused, the floor was messy with straw wrappers and ketchup packets. It was like a party happened and no clean up crew was present. Plenty of employees in the back who could have came out from behind the counter to clean up. read more