My boyfriend and I eat at this location often. It's one of our go-to restaurants when we need…read moresomething quick and delicious. While I can't speak on the in-door dining experience, I do frequent the drive-thru. Every time we come here we have always left satisfied. There were only a couple of occasions when the order was wrong, and they were immediately corrected politely and efficiently whenever they were brought up. I'd love to specifically note one of the managers, Ibs, who is incredibly helpful and kind. He handles customer service with compassion and approachability. Every experience I've had with the staff at this location has been pleasant. Overall, good food and good people. You can't go wrong at this Freddy's.

Face it, Freddy... at least here in Nelson County, KY ... you're not going to survive serving cold…read morefries that are skinnier than Kate Moss (Google that, Yelpers!) & overpriced - albeit quality - steakburgers & shakes. Chick Fil A is beating your brains out in Bardstown & that's too bad because your stores on the left coast serve quality product. I'm not being tough on your fries to be mean, either. Fact is - super skinny style potatoes need to be served fresh & piping hot. Yet every time we've been here, they are cold & flavorless. One more thing - your ice cream & custard & shakes etc. are good and all, but they lack consistency. We've yet to get two of the same concretes that were made the same. I suspect it's a training issue with your people. Train them. They're kids but they'll respond to proper training & management. I did that gig years ago; it worked then and it'll work now. Do it before they shut your doors,

Stopped into Jersey Mike's in Bardstown while I was in the area, and man, I'm glad I did! I've…read morealways loved Jersey Mike's, and this one did not disappoint. I got the Ham & Turkey Club with bacon, mayo, oil and vinegar, pickles, jalapeños, lettuce, and tomato on that rosemary bread. Man, I love that rosemary bread. That flavor just sets the tone for the whole sandwich! Everything was fresh, the sandwich was loaded just the way I like it, and the staff was friendly. Definitely hit the spot. If you're a Jersey Mike's fan, you already know what's up!

On 6/27/2025, I placed an online order and realized after I payed, I had forgotten to add something…read moreto my sub. I walked in and the workers behind the counter greeted me immediately. I told them I had accidentally forgotten to add a topping and would like to add it if possible. They were understanding and added it (they were currently working on my order so I wasn't too late). I loved seeing a restaurant slicing the deli meat fresh for each sandwich rather than pulling it out of a bag. I had the Original Italian with chips and a drink. The sandwich was very neat and not sloppy, easy to eat. I've heard people say that the subs here are expensive but I think they were very reasonable for the portion sizes and that the order was CORRECT! The service was exceptional and made me feel like a welcomed customer. Will definitely be returning!

The Pecanberry salad was just right! We had a group of 6, and everyone found something they loved,…read moreand plenty of seating space.

Family legend has it that my ancestors left Ireland for the new world to survive during the great…read morepotato famine, little could they know that generations later, an offspring would come face to face with the great Elizabethtown McAlisters potato famine. One month ago, I stopped in for lunch, I had a real craving for a baked potato. I stood in line for over 20 minutes - the lines move slow when you want a baked potato in this restaurant. I got to the counter, knowing full well I'd be late back to work due to the slow service at this particular location, placed my order for a delicious baked potato only to be met with "we don't have any spuds" I felt a stronger connection to my Irish kinfolk that day. I changed my order for a bowl of potato soup. The soup was a typical mediocre bowl of potato soup with maybe 4 actual pieces of potato in a creamy sauce. Boring. Approximately four weeks after this visit, my entire family decided they wanted to go to McAlister's - the same location nonetheless. I thought to myself "self, surely they have potatoes now!" (Foreshadowing). We arrived and, dreaming of delicious baked potatoes, we all each ordered a meal with a half spud. I had the honor of paying the large sum and I even left a generous tip because I was so excited that they had baked potatoes (they call them spuds). I usually don't tip for counter service - but I was just so excited. Finally, the Irish curse was broken. We Will Have Potatoes! We got our gigantic, flimsy tea cups and made our way to our table. Many minutes later. 8 or 9 minutes? A person came over to announce "we don't have spuds. You need to reorder." Suddenly it was the 19th century all over again. The entire family decided to migrate to another restaurant next door. I asked for a refund. The employee left then came back and said "they are going to refund your money and give you the food even still" Oh my. Decision time. Free food that we don't really want or go next door. I voted to leave. My ancestors have been through this before. Not again I said! I got out voted. We spent the next 10 minutes deciding and working to re-order all the food again. The food came. It was ok. Perhaps I was jaded because of the whole potato (um...spuds) thing. The next day I checked my card account online. They didn't refund the meal. We ended up paying for food we didn't really want. We should have gone to the place next door. To be fair, the folks were nice and pleasant. The store was clean and well organized. One last thing: Don't get the cookies. Not worth the cost. Save the money and the calories and find something better at the Bundt cake store! So long McAlister's, I must honor the ancestors and bid you farewell. I'll be getting my baked potatoes elsewhere- maybe that new giant Kroger has a good deal on potatoes....i mean spuds. Fool me once, shame on you. Fool me twice, shame on the spuds.

Lee's is the better chicken option in town but it's not the greatest either. Definitely better and…read moreless expensive than Zaxby's but your experience here is going to be 50/50. While I've never had cold food here I've experienced many the wrong order. Always check your order before leaving the property. It'll save you the headache and the trouble of having to drive back if they do screw up. I can say most of the time I end up with the bratty teenager who doesn't want to be at work and would rather be elsewhere. The young woman working the window today was rather short with me and snatched my card from my hand rather too quickly. She barely looked at me and I had to stop her before she shut the window on me to ask for Honey Mustard. Customer service is just as important and your food. I know the food service industry isn't the greatest so I always go the extra mile to make sure those working are greeted with a friendly smile and attitude, I just appreciate a little in return and not to be treated like an inconvenience.

I would like for the people who operate Lee's famous chicken to write a letter of apology to the…read morepoor chicken that had to die in order to taste that bad. I hope that if somebody were killing me in order to eat me, I would at least taste better and be served in a clean environment. The service was quick. 2 stars

What can I say besides it was ok. Typical fast food. Convenient for someone whose traveling a…read moredistance and this isn't the worst fast food. The fries were however cold and no salt was on them. The workers were nice per usual but the food was underwhelming and it wasn't busy in the drive through.

This new location just opened up recently and was nearby for breakfast. I placed my order on the…read moreapp and verified the location before placing the order. However they were having an issue finding my order when I came to drive thru that I had to go to the window to show the manager my order on my phone. The managers at the store we so nice & took this issue seriously. In the end they had to push my order to curbside but the ordeal took a few minutes & I still had to pull up to the side and wait for my order. It that an issue with the store & the service No. But if this issue does happen for anyone else, just save yourself the time & change the pick up method. The managers we great though if it does happen to you.