Our burgers were raw in the middle. They didn't give us any ketchup or sauce for our nuggets. They serves us diet sodas. And we were pulled up to wait for our food, and still received this mess. Smh read more

This location looks busy, maybe that's why everything seemed a bit slow when we came through. The parking lot can be a bit of a deathtrap as well since we walked in to get take-out. Waited and waited for the food, and some of it ended up being cold. I don't know what happened in the timing of things, but just not a good experience. read more

Right as we got to order they told us they couldn't accept any more costumers... Like BRUH read more

McDonald's - Fast Food Near Me - East Point, Georgia

Incompetent as heck and can't even get a coffee right... apparently asking for light with 3 sugars means giving me all the ingredients to make it myself IN MY CAR since I ordered it at the drive thru.. and also they expect you to use your finger to stir it as well... forcing you to pull over and throw the whole thing in the trash and go anywhere else to people who know how to pour milk into a cup or even have a little common sense. Bypass this place even if it means adding time to your day you won't regret it. read more

I'm not sure where the negative comments come from. I was satisfied with the service. Food was as expected and I didn't have to wait. After reading the negative reviews I almost passed on this place but I gave it a shot and it was not as bad as the reviews projected. read more

The staff is rude; never greets even when I speak first they just look at me smh. This morning I ordered a Medium Caramel Frappé, Two breakfast sandwiches & two hash browns. The lady tells me to pull forward because she has to fix the machine. I wait about 5-10 minutes and I start hearing yelling so I roll my window down. She's standing at the door with a refund holding the money out for me to come get it lol mind you it's 5:30am and a homeless man is standing right across from me. I know damn well she didn't expect me to get out my car to get MY money back because of an issue on their end lol. She would've had to bring my caramel frappe to my car so why wouldn't you want to bring my money ? This lady has an attitude every morning like ma'am I'm gonna need you to find another job where you will be happy or stop complaining about everything. I don't want nor need that type of energy in the morning ! read more

Morning rush at McDonald's is expected, but rushing to fix my food is not. I wanted a bacon, egg, and cheese biscuit. I only received bacon,egg, and biscuit. I really should go else where to eat , but I also believe a company shouldn't drive me away. I check to see if items I ordered in the bag, should I also open the packaging to see if the items ordered are correct too ? If I am doing that , then whose doing your job ? This shouldn't be acceptable. read more

McDonald's - This was so dry .... - Fast Food Near Me - East Point, Georgia

They suspended all day breakfast. I have no reason to visit here or their miserable employees. Pay them more and bring back all day breakfast! read more

Came to this McDonald's location after a 5 hour flight from LAX. Waited 30 mins for someone to take my order, nobody came. Left empty handed, hungry, and mad. Would give 0 stars if possible. read more

Absolutely hands down the worst McDonald's I have ever been to. What makes it so bad is I keep going back to this location. Service is sub-par food menu is hit or miss. For a McDonald's brand, this place should be unacceptable. Go to another location. read more

I'm not sure why anyone has left a bad review on this specific McDonalds. I have been here 3 or 4 times since I have been in town. THIS IS THE BEST MCDONALDS I HAVE BEEN TO IN A LONG TIME! Their fries are always fresh and perfect! Their biscuits are perfect. They have gotten our orders right. No complaints here. read more

I was visiting in Atlanta it was raining really bad l got 2 orders large fries 2 8 piece chicken nuggets get to my hotel and fries taste like they'd been hangin around for some days just dunked in hot grease and chicken nugget appears to have a rodent dropping fried on it(see pictures) Now i tried to tell the manager in a quite and nice way however l guess she knew everyone could care less that the staff looked dirty and the floors to counters were disgusting, anyway she was quite rude, l got my money and left .. I wouldn't give this place even 1/2 star i'd give it 1000 YUCKS! read more

McDonald's - Traveling Atlanta, ga 5/28/18 raining seriously but very hungry went to this mcDonalds very nasty rat droppings fried - Fast Food Near Me - East Point, Georgia

This location BLOWS. I live around the corner from here. I end up going here just out of convince. Everytime I've been there they say the milkshake machine is down. The drive thru takes forever. read more

The food is never up to par, even for a fast food burger place and there is zero customer service.

Service was slow. Took 8 minutes to get 3 meals done. Meals were packed to go, no one even bothered to ask us if it's for here or to go. Mcflurry dessert wasn't blended, they told me the machine is broken after I received it. They suggested I'd just "stir it". read more

I ordered their fries and chicken nuggets and ended up getting food poisoning. Save your money and go some place else.

I've come in here several times, as this is one of the only quick and easy options around. The staff focuses more on the drive thru window than the guests at their counter. Long waits for food and drinks for anyone that comes inside in the morning, and then they aren't even getting the orders right. To top it off, I don't think they've decided to turn their heat on yet. It was so cold inside we couldn't take our coats off. I won't be back to this location. read more

Very friendly service , they had the 4 piece mc nuggets on the value menu and they have the strawberry sundae! No problems with my order . This has to be the friendliness McD's I have ever visited. Their over the top customer service (over the top in a good way) made me laugh as I approached to order. read more

We visited this location at 11:30 pm and the workers inside refused to take our order. Even though they have a sign reading they are open 24 hrs , and they served the car before us, they still refused to take our order, or communicate they were closed. There was a line of cars behind us waiting to be served and they basically just laughed at us at the drive thu window. I'd think twice about visiting this location, unless you enjoy being treated like dirt! So unprofessional! I'd leave less than one star if it was an option..... read more

I don't understand about all the fuss about this place! It has some decor the food is fast I mean it's just your average McDonald's! Only negative thing I can say is the drive through is pretty long. Other then that it's pretty good! Would recommend if you need a quick meal or snack. read more

Yum. This McDonalds is excellent on customer service, awesome MD french fries, and clean place. I would return to this one. read more

This McDonald's is pathetic they say it's open 24 hours you go to the drive-through at 2:45 and they tell you you're closed until 5 AM get with it! read more

Shout out to Kenisha!! Sunday morning Rush hour and she handled it like a pro! She was expediting for the front counter and the drive through at the same time and sister was holding it down!! Coming from restaurant management myself, I was impressed...this lady gets 5 stars and would get 6 if it was available!! read more

I called 5 days ago and asked about there hours. They said they were open until 2 am. At 11.50 tonight. There lights were out. I could have stopped at another along my route. They need to figure out there hours read more

Very pleasant and friendly customer service from the staff, clean ladies room, too. However, HOW are you OUT of orange juice and sweet tea at 10am? It's breakfast time! Further, WHY are we all standing around (staff and customers, alike) WAITING on breakfast burritos and Egg McMuffins? I mean, it's not like someone is back there cracking farm fresh eggs to scramble or something. Let's go, speed it up, nice people! read more

I did a review 11 months ago and sadly absolutely nothing has changed! This is still the worst McDonalds ever!! There is never enough staff to handle the volume! There is no urgency to even get the food out to customers in time......the customer service is mediocre at best. Mr. Goodrum, I would think you'd take pride in not only owning this establishment, but also require more from your managers. Get it together!! Ordered my food at 8:13am.......Got my order at 8:20 which is great for them! Usually it takes 12-15 minutes in the drive thru!! read more

Angel the shift manager was extremely disrespectful to m e. She is not a reflection of a manager. Please don't ask her too many questions she will slam the door in you face and refuse service. I know we all have bad days but she was just plain out NASTY! That's why our culture will continue to look the way it does because of young ladies & gentlemen like her. The service was so bad I was scared to eat the food this location is actually my "Neighborhood " McDonald's and I was forced to drive further to get something that I would've been paying for. Angel if you see this there is a god that sits high and looks low. read more

How can a McDonalds be a 5 star restaurant? I hate when a fast food chain is a top-rated place when I'm using yelp to find a real place to eat. So I'm taking it down a notch. It's just a McDonald's. read more

I ordered my food it 353 it is the 5 o'clock this McDonald's is 1 mile away and I still do not have my food coming via Uber this sucks and there's no excuse for it read more

Waited 30 minutes at the drive thru. 10 of those minutes were in front of the order box. No one ever asked us our order. We finally found an opening in the line next to us and headed out without any food. It was very aggravating after coming off of a long flight with a hungry child. read more

If I could give NO stars....I would. That was literally the worse experience I had at any restaurant. I order through the mobile app and waited for the estimated 5 minutes for the food. After 20 minutes I go to see what the issue is and no one had answer and they said it would be right out. After another 15 minutes I went to see if it was finally ready. The lady look at me irritated and told me to hold on. Another person (who looked off duty) specifically a heavy set black male got a serious attitude with me and that when I decided I didn't want such incompetent, rude, and slovenly people making my food. I will never ever ever ever ever ever ever visit this establishment again. Worse part is I already paid through the app so they technically stole my money. And I took a Lyft to get there which was also paid for. Then had to order another because they took so long and the driver could not wait. Utterly horrible experience. read more

McDonald's - The app receipt. With time of order and time waited at the top. - Fast Food Near Me - East Point, Georgia

This is actually the worst McDonalds experience I could ever imagine. We come to the door at 2:30 AM, because the sign outside clearly says "Open 24 Hours" Dining and Drive Thru. We were ignored when we knocked on the locked door, so we entered the drive thru. We were stuck in the drive thru for 20 minutes.... didn't even order yet because the microphone wasn't on. So we left. We spent about an hour at the mcdonalds and didn't even get to order. Horrible. read more

Stay away from this McDonalds. All you get is poor customer service with an attitude. The labor market is really scraping the bottom of the barrel when it comes to available workers with no customer service abilities. I fly weekly and will never stop by here again. Close this restaurant read more

Hey McDonalds!! Get your poor people some help. There are 5 people working a restaurant which is the first exit from Harts-field Airport, the countries largest airport. It is like this EVERY Thursday night. I am the 5th customer to just walk out and leave because those poor people cannot keep up with the volume of customers. Use your cameras and LOOK at the number of people who just leave and then the other 10 people who unfortunately have already give you their money....They are trapped in your restaurant. You should be ashamed of how you treat your poor employees and your customers!!!! $&@" companies treat people this way. read more

This is the worse Mcdonald, everybody walking around very slow, my lunch break is almost done, i didn't even get my food

This is the worst location. I ordered 5 Chicken sandwiches and 2 large fries around 1am or so. The chicken was like rubber and the fries were all over cooked. The food was horrible! I was not able to eat any of this nasty food! This was on top of waiting 30 minutes in drive thru. I want my money back. I paid cash! Also the lady at the drive thru window said that they only had 4 people working. I tried calling to notify the restaurant 6 times but nobody answered the phone. I will be returning first thing in the AM for a full refund. read more

The worst McDs I have EVER been to. I'm staying at a hotel down the street and my options are very limited. So I have to endure the incompetence almost daily. It was recently remolded and looks pretty nice. The Wifi is slow... And I mean Slllllooooooowwwwww..... Apparently they forgot the bathroom when they renovated because it still has the crappy 70's hand dryers all the McDs have. Really? It's 2015. Upgrade to a Dyson or similar if you are too cheap to put paper towels in your bathroom!!! They were out of Diet Coke for a week... A week!!! Ketchup too... How in the hell does a McDs run out of ketchup and Diet Coke? Then there's the staff. There are hardly words... Twice the amount of staff of a typical McDs and all worthless. The managers could care less. Long lines, wrong orders, cold food, and managers who don't care... If that's not a recipe for success I don't know what is!!! Do yourself a favor, keep driving... There's got to be another on just a little ways down the road. You'll be glad you did. read more

Yikes. Ray Croc would roll over in his grave if he could see how lousy McDonald's has become. Just search for nearby McDonald's on Yelp and you'll be hard pressed to find one with more than 2 stars. This one takes the cake. Service is dreadful. Neighborhood doesn't help either, you're party to a shouting match between employees, a street brawl going on in the dining area or getting panhandled by homeless drunks. Place is dirty and depressing. I guess if it's 4a you don't have much of a choice, but if it's normal hours, go down Virginia Ave and hit up Wendy's, it's so much better. read more

Don't stop in this bug and fly infested place!! If i could give 0 stars i would. There are flies all around the kitchen. I had not noticed when I ordered but I noticed when I returned my coffee and smoothie because of spoiled milk. ! The service is terrible as well!! They forgot everything and we didn't mind going back twice to get everything in our order but although it was their mistake they made it very obvious that we were a bother. Really regret stopping here. If u could I would give this place zero stars. read more

This location has a slow drive thru. The hashbrowns tasted oily, even after i went back inside to get fresh ones. The cashiers were nice about trying to make my carpool fresh ones, but there was only so much that they could do. read more