Stopped by this McDonald's on Discover Hwy, CA after a long afternoon picking blueberries nearby. I was hungry, tired, and just needed something quick and comforting--and of course, McDonald's is always a go-to. When I pulled in, I saw a long line both inside and at the drive-thru. It was clearly a busy time, and I was ready to wait. Honestly, the wait was longer than expected, but what made the experience still pleasant was the friendly staff. Even though they were clearly swamped, they stayed polite, patient, and moved as quickly as they could. The food was hot, fresh, and exactly what I needed after walking around a blueberry farm for hours. Sometimes it's not just about the food--it's about the small kindness during a tired moment, and this McDonald's delivered that. Not the fastest McDonald's, but definitely one with heart. Appreciate the team working hard during peak hours! read more

McDonald's - Burgers Near Me - Discovery Bay, California

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I don't know what's going on with this location lately, but the service has completely fallen off. I waited about 15 minutes in the drive-thru with no line ahead of me, which is already frustrating--but what made it worse was the attitude. By the time I got to the window, the interaction felt rushed and rude, and the food was practically handed off like I was an inconvenience. This used to be a quick, reliable stop, but now it feels disorganized and poorly managed. Long wait times with no visible reason and unfriendly service is not what you expect, especially from a place built on efficiency. Really disappointing experience overall. read more

Very disappointed with this experience. Our order was messed up multiple time. we were missing McDoubles and then received chicken nuggets instead of Mc Crispy strips. When we politely went back through the drive-thru, the cashier was rude and blamed us, saying she got in trouble. Once we finally got the McCrispy strips, they were dry, old, and extremely thin and nasty. This visit was frustrating and disappointing from start to finish. read more

McDonald's - 4 Piece McCrispy Strips - Burgers Near Me - Discovery Bay, California

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14896 Highway 4 Discovery Bay, CA 94514 This is the McDonald's Restaurant at the Sandy Cove Shopping Center in Discovery Bay, CA. It has a prime location right along Highway 4. It has a modern appearance, and a double menu board drive-thru. It also has outdoor seating, and plenty of parking. It was Wednesday night, around 9:45pm. Fairly clear night, with temps in the 70's. I decided to grab a Big mac and Small fries in the drive-thru before the drive home. When she displayed the prices on the menu board, I noticed something interesting. I had to do a bit of research, but I was right....the prices are slightly cheaper at this location. Big Mac $5.89 Sm Fries $2.89 Service was very quick, friendly and prompt. How was the food? - Fries were hot and crispy. Lightly salted. - The Big Mac was nicely assembled. Plenty of Big Mac sauce. Not enough onions. Just doesn't taste the same as the old Big Macs. Overall good experience, I would return. read more

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Employees seem to have fun but no customer service and rude . my order was wrong , I had to ask for my drinks and the guy was dismissive and provided attitude. read more

So to be fair we typically use this particular McD's to grab a cold drink between u-pick farms. It has been clean the 4 times we have been in and the service was fine. We did not experience the customer service issues many have outlines in reviews read more

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This burger looks like it survived a house fire and then got run over by a truck. The patty was so burnt, I thought McDonald's started selling charcoal briquettes. The cheese? Melted like it was holding on for dear life, and those sad little pickles were just... existing. Honestly, if this is "fast food," then they need to slow down and try again. I don't see how they thought it was OK to serve that.. read more

McDonald's - Burgers Near Me - Discovery Bay, California

I rarely eat fast food, but when I do, I at least expect to get what I ordered. We specifically asked for extra onions on our cheeseburgers, and what we received had little to none. It's disappointing when such a simple request isn't followed through. It feels like we live in a time where pride in work and customer service is fading, and experiences like this really show it. read more

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Tried the Big Arch combo. The sandwich was served cold and the hamburger patties were burned and hard to chew. The famous fries that came with the combo tasted old and cold like fries warmed up in the microwave at home. Ordering drive thru was hard since the person taking orders was talking to me and another car at the same time. When I want McDonalds I will drive to Brentwood. read more

Restaurant was very dirty and service was very slow. Very highly do not recommend food was as normal as possible.

. Yeah 1.5 star ratings. Corporate needs to see this!!! Its 930pm and the lobby is closed. Lobby says 10pm. Fire the manager and assistant manager! They are lucky McDonald's is fast and cheap. read more

Terrible customer service. Ordered online. Got to the drive through at 10:59 no one talked. Waited five minutes still nothing. Drove through to the window made eye contact with an employee they didn't talk to me. Called and asked how to get my money back because I ordered through the app. They said "we closed at 11" no help. Very disappointing and rude. read more

We stopped by here around 1am on the drive home and the food was gross. McChicken was not cooked and got the stallest fries in the universe!!! And on top of that employee was super rude when asked about ketchup and no straws for the drinks. Not recommended at all. read more

Why does this place always serve cold fish sandwich's? All burgers are now very small, prices are high. A sandwich from Safeway is a better bet. This is not the same McDonald's it used to be when growing up. Now I remember why my last visit was a few years ago, hopefully I'll remember this and not go back. Yuck read more

I do not recommend this location. Some of their ingredients are not fresh. I ordered a Big Mac and some of the lettuce was brown and slimy. The fries and coke were ok. read more

McDonald's - Burgers Near Me - Discovery Bay, California

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Had a very bad encounter here. My friends and I ordered food around the same time, but my order was still not ready in more than 20 minutes when my friends already finished their food. I asked one employee (sorry I forgot his name; let me refer to him as J) what was going on with my order. The interesting thing happened: when J was about to say something to me, another guy, who later told us he was Charles the manager, stopped J and approached me instead. The manager said "It's just waiting, simple" then walked away. I was upset but didn't say anything. Later when my food was ready, I asked J again what caused the delay and I could have made changes to my order if it was because of a single item. However, the managed stopped J again and told me that everybody had been waiting. This is when we started a heated argument. I was pretty upset with his attitude, and however, he told me and my friend that I was the one having an attitude. Should I not get upset because my food was delayed and I was told to just accept it? At one point during the argument, the manager told me that "you now have your food. You can take it outside if you don't like it". At another point he said "I already said sorry, what else you want?", even though he never said sorry or gave me an explanation of the delay. My child was with me the whole time. He was scared by the manager and started crying and asked me to stop arguing with the manager. Later when we were back to our seats, J brought my boy an ice cream to calm him down. It was very nice of J. Not sure why the manager thought he could "handle" a complaining customer himself when J could clearly do a much better job. It was a disastrous encounter with such a nasty manager. It was once-in-a-lifetime experience. Before we left the restaurant, my child said he never wants to come to McDonald's again. Nice job, Charles! read more

Every single time I go to this McDonald's the ice cream machine is ALWAYS broken. Doesn't matter what time or day it is, they'll tell you it's down for cleaning or not working. It's honestly ridiculous at this point. How is it that other McDonald's machines work but never this one. Stop teasing me with McFlurries you'll never actually serve. read more

Absolutely awful! always late ,then order wrong,my last straw was the iced coffee no sugar with cream!I got to the pick up and I asked ,"no sugar right? The man said ,"right". I left put in straw ,SUGAR! Got back in line at drive up and told the same man I asked for NO SUGAR, and it has sugar of which he said I asked for sugar originally. I asked him why would a diabetic ask for sugar?.??? They are not good communicators and slow and just not with the program. I now have to get my iced coffee at Mac Donald's the end of Vasco Road.Im not the only one that has trouble at this location.People don't waste valuable time go to Starbucks Or get your stuff from home this place is a loser. I also might add that it is NOT inexpensive to grab and go at Mac Donald's any more SERVICE NEEDS SERIOUS TRAINING ! read more

7/13/25: Spent over $50 and my Cheeseburger meal was missing the two cheeseburgers. When I arrived home, I tried to call the store and nobody answered? I tried the following day and same. You owe me money and I'd like it back or at least a coupon to use elsewhere. I don't live there, I was just passing through! read more

With two little kids that love McDonalds, we go to a lot of different McDonald's. This one is by far the worst. Orders always wrong, miserable workers, sticky gross floors, no lids for cups out, no cups for ketchup and I could go on. Worst part when you ask a worker for something they act like you are bothering them. Ronald McDonald needs to straighten this place out! read more

McDonald's - Ketchup on lids - Burgers Near Me - Discovery Bay, California

They don't even wear gloves when they are touching my food, and there is some guy in the back that is wearing a whole hazmat suit just filling stuff with gas read more

McDonald's - Burgers Near Me - Discovery Bay, California

I've been to this location more then a handful and of times and they never open on time ! Online it says they open at 5 you guys might as well change it to 5:30 what kind of big franchise doesn't open at the time it's suppose to. Ridiculous..... read more

The manager is worse than the cold food they sold me cold nuggets cold fry's, had to go back thru the drive thru and the manager Mexican guy acted like it was our fault he got all mad. That's why you work at MC Donald's you worthless piece of! End up getting hot fry's and another box of cold nuggets. Never eating here again! read more

This location is really the only fast food place for miles. Pulling up I seen a long line of cars and thought I would be waiting awhile. The line did move fast. The staff was super nice and the food was the freshest McDonald's food I have had in a long time. It really put many others to shame. Also very clean around building. There was some foul mouth teenagers a out side and a very congested parking lot to deal with. I will return here next time we are in town. I did finally enjoy a McDonald's meal. read more

McDonald's - Pick up window - Burgers Near Me - Discovery Bay, California

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This McDonald's location is the worst I've ever been to. Always have to wait even when it's not busy. They seem to be under staffed and poorly managed. read more

Oh my...I am dry heaving as I type this review. Placed a mobile order and drove up to pick it up. The worker came out and handed me the bag and off home, I went. I was taking the food out of the bags and had started to unwrap my burger when a big ass fly flew out of the wrapper. Yes, you read right. A fly was wrapped inside the wrapper, all snug as a bug in a rug. Except it was a fly, snug inside my burger. Needless to say, I threw everything out! read more

this is by far the worst mc donald's i have ever been to, and it's not like maybe they just had an off day its terrible every time i go there and because theres no other fast food in discovery bay sad to say i go at least once every couple weeks!!! the chicken nuggets are always old fries never fresh bun on burgers are hard just nasty read more

If I can give it his specific McDonald a rating of 0 I would!! I try to avoid eating fast food but I often come here for my son and I can't express this enough how rude the people that works there are. I have gone multiple times inside and stand there for minutes without anyone acknowledging me. The quality of food is disgusting. The employees all look miserable like they don't want to be there. Overall the place is gross read more

They never know about any corporate offers and the kids working don't bother to ask a manager that actually knows something. Multiple times the mobile app shows this location participates in limited time offers. Every time I show up the dumb kids pretend not to know what I'm talking about. I ask for a manager and they claim none are available. Most recently the .63 McMuffin, which the app limits you to only one. I drove through during peak breakfast hours, only to be told they "don't have that" because they're franchise. Maybe the managers should inform the workers of the deals they do/don't have before they start interacting with customers. read more

My worst experience in McDonalds in my 56 years of life. 1. My food was given to the driver in front of me... he went through the bag and gave it back to the server. She then gave the bag to me. I looked in the back, my sandwich was out of the bag, pancakes were crushed in the corner of the plate and the hash browns were out of the wrapper. 2. When I went in to show them my bag and explained what happend the young lady at the front took my bag, took the sandwich out, got another sandwich from the preparer then threw the sandwich in the same bag and put the same pancake platter back in the bag with the pancakes smashed in the corner and handed it to me.... Horrible experience, would not recommend that McDonalds to anyone! read more

Comfort food that I can't go wrong no matter what i order,anytime i order.French Fries is always perfectly seasoned,chicken nuggets is mouth watering crispy,sundae got a generous amount of caramel in it,Staff are friendly and very patient,shout out to the hard working staff big thank you to all of you who provides comfort food till 2 am! read more

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Can you give a Zero? Please, please, please-- if you are the owner, spend one shift at the store. Quality is about 1/4 of others. We rarely go- grandkids like an occasional picnic (first sunny day in a week..) and get a (happy) meal They don't like soda and get plenty of milk at home. Always opt for a bottle of water. So- 5 meals today. Fries are all soggy and cold by the time we get home- 1.1 miles. Ever notice that dipping sauce never makes it into the box? And out of bottles of water. Fountain cups of tap water. It is a rarity to begin with and at $7 a meal, we are done. $17 an hour is their advertised starting pay. They could try a bit harder. Maybe when the robots take over the kitchen like the computer did the register, quality might be better Done. read more

This is the most disgusting coffee. My husband has ever had. He drives a lot for work so he stops at different places for coffee. This is literally unacceptable. read more

McDonald's - This many coffee grounds like are you kidding me!? - Burgers Near Me - Discovery Bay, California

We would give it zero stars if we could. Every single time something is wrong. My husband just went for milkshakes, they don't have them, hi c, don't have it. Brings the food out, to the car and no drinks. Son tried them a couple times and now will drive 20 minutes away to another one. Taste is bad. I went thru the drive thru and they said there credit card machine was down, after waiting in a long line to order and couldn't back out of. So I went in and they said "oh we can take debit" What???? Do something about this place! read more

i walked in and i was ignored by two employees (one of them actually looked at me turned around, made a call on his cell phone in the kitchen totally unacceptable, unprofessional and disrespectful, after 5 minutes without any acknowledgement of me standing in front of the cash register. I just decided to walk out and I will not be returning to this location. i was forced to give 1 star read more

Still the worst ever McDonalds this franchise owner needs to sell it to somebody who can get this place turned around. Fries always cold buns are always burnt orders are never made correctly. Staff is rude. Places is disgusting. I just don't understand how somebody can have a business and have no care about it. Besides their bottom dollar profits. read more

No one knows how to work or have proper service. No one pays attention to what you order so they pass out the wrong orders. When I told them Clara day, what I wanted for the buy, one get one for a dollar they decided to overcharge me but not give me my items. The food was bad and not worth the time or money. Management needs to be better and the whole entire crew needs to do better. If you are miserable at your job, do not work somewhere you do not want to be. read more

Hands down the worst McDonald's I've ever eaten at. Because it's close to home I've given this place 3-4 tries and each time is worse than before. This time is my last. We fed 5 ppl, 3 of them kids and it was close to $60 (yeah... for McDonalds!!!!). The fries were cold and soggy, and my chicken sandwich was the unhappiest meal I've ever seen. Burned bun, giant hunk of fat in the middle of the chicken patty, 2 sorry pickles and no sauce, no lettuce, no tomato. I think there has only been one other time in my life that I have deemed something inedible, but this one now tops the charts. I don't even think my dog would eat that sandwich. Stay far away from this McD's at all costs read more

The workers here are extremely rude. I've gone there 2 separate times and I like to pay cash because I use my tips and 2 times in a row, the ladies in the front refused to help me and told me to use the kiosk to order. Last I checked, you have to pay with card on there and I'm not tech savvy so every time I tried, it didn't work for me. The lady who did this to me today said she was "by herself" and I needed to wait but when I looked in the back there were 6 people back there?? And then someone else eventually came up and decided to help me, this location has gone downhill. Youre making $20 an hour if not close to it, do your job. So sorry to make you work and take my order. read more

I would give zero stars if I could every time I come here the fries are old and cold and all I want is some good McDonald's french fries. Hot salty and crispy. I got cold mashed potatoes. Ordered a medium today. They filled it only halfway......the size of a small. Shoulda save the extra $2.49 and just ordered a small for $1. $3.49 for that nonsense. Burgers are always so dry. I order extra ketchup and mustard and they still cant seem to get condiments on there. Plus theres never ice in the drinks anymore. All melted and you get maybe 5 cubes of ice. So upset today. If gas wasnt so expensive i would be returning the fries and asking for a fresh fully cooked, fully filled order of them but im already home. So angry with the lack of good service anymore these days. Whoever scooped those fries shouldve known they were unacceptable to serve. Shame on the management for serving crappy food consistently read more

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