Just wanted to grab a bite to eat on our way home from a week vacation. It seemed like a benign location - not a big city or anything. The place was nuts. The drive-through was out to the road, so we went in to order, use the restroom, etc. However, went we went to back out, the drive-through line was blocking us. The service time was awful. I think it took 40 minutes to get our food. The whole front area was full of people standing around waiting for their food. I don't know why they were so behind - I'd feel better knowing something broke down or they ran out of something - but I think their systems are just terrible. If this place looks busy, it is. Stay away. The food was fine, tho... read more

Ok. Will I go back? Probably. Because my LO lives their food. It's ok. I rarely go in, but it seems clean. 3 times going through the drive thru, the order was wrong. First times the order was short, I was past the point of no return. The next time I drove to a parking space and went in because they again shorted my order, and also what I did get was wrong. 3rd time, my order was right, but also got additional items I didn't order! Something is definitely wrong . read more

The food was bland and dry. I ordered a big breakfast w/extra egg, 2 sausage w/egg muffin meal 1 coffee, 2 orange juice. Received big breakfast with sausage instead of bacon only 1 muffin sandwich and no drinks but did get the hash browns for the sandwiches after calling the store and speaking with a token manager she tells me that I need a receipt and come back to the store and then says that no one remembers that order only 10 minutes after it was picked up and there was nothing she could do so I paid $24.17 for a big breakfast 1 sandwich 4 hash browns in which 1 was a free w/points and 1 came w/breakfast and 1 w/sandwich and didn't receive any of the drinks read more

Let me precept this review by saying the young lady working the microphone for the drive-through and taking the money was very friendly and accommodating with a personality that is probably very under utilized at this train wreck of a restaurant. I unfortunately had a catastrophic flight issue in Houston that made the option to drive back home to Florida more viable than trusting the airline's standby and guaranteed seat policy two days after my original scheduled departure. I took the exit off I-10 to grab a hot coffee and apple pie since at this point I had driven about 10 hours - the dimly lit aging building should have been enough of a sign for me to detour and choose another option but it's McDonald's and certainly coffee and a prepackaged microwaved pie couldn't be much of a risk and by risk I mean food safety. After paying and being thanked I was then updated before pulling forward that they have no apple pies but they did have blueberry muffins so I sub'd it. I pulled up to retrieve the products then sat with no visible sign of life at the window, I did notice how old and in ill repaired the kitchen appeared to be from my view. Finally a non-motivated person appearEd who's mug didn't provide me with any confidence that I'd receive anything of value here. After an exhaustive wait with no communication I received the poorest quality products I may have ever received from any fast food restaurant. The fragrance of the lukewarm old burnt coffee was so offensive that I found a trash receptacle within a block of receiving it and properly disposed of it and rinsed my mouth out with my last bottle of water that I purchase at the last fuel stop even though I only took a small sip - after experiencing the coffee I decided to take a look at the muffin while still under the lights - as I grabbed the bag I noticed it was cold after unveiling and handling the muffin I found it was what we referred to in the south as a child as "ice box cold" it was disgusting and met the same fate as the undistinguishable liquid sold as coffee... read more

App and website say the drive through is 24-hours. Too bad it isn't. Went by on a Friday at 2am. Counted at least 5 workers sitting in the building and waited at an empty drive through line for 10 minutes before finally leaving. It's probably for the best though, since my orders here historically have been incorrect anyway. I'm a DFS local and will start driving to Freeport for my frozen coke before I consider coming back here again. read more

We had came to get food there was 4 of us and we asked for a minute and who ever was in lane 1 was being very rude and our order was messed up and they forgot a lot of our meal read more

They appear to have a problem with operating efficiently. Now, add their attempt at instituting a Covid 19 plan and you have a real disaster. The double drive thru line wrapped around the building and spilled into the road. It was barely moving. I decided to go in. I had to stand outside as they only allowed one ordering party at a time inside the building. I finally got to enter. I had a very kind cashier named Dakota take my order. His kindness was worth one additional star. The food was on par with what you expect from McDonald's. The efficiency and speed of service was not. read more

The lady taking my order this morning could not listen at all and we had to repeat our orders multiple times. She also told us that McDonald's does not serve water with ice in a cup so we had to order tea... now I'm sitting here with a dry mouth. This location needs to do better. read more

Burger were absolutely raw I am a local and will not come back but you thrive on travelers so you really don't care If I get sick you will know read more

I was driving through and got my daughter a happy meal they gave me a pack of opened apples I sent them back in to get me a new pack. I then opened the chicken nuggets to hand to my daughter and they have dust and hair on them. Don't even look good and they made my McChickens very sloppy absolutely disappointed. I will not be feeding my daughter this food I pulled out a string of dust off of my daughter's chicken nuggets never in my life . Get better workers instead of crackheads. read more

Wished I could give this place zero stars. Nastiest place I have ever walked. I feel bad my shoes had to endure their floor. Nothing what do ever was cleaned and how it passes health code is beyond me. Container holding lids has what looks to be cockroach poop and hair ( I work in slum houses) that's how I know. All employees was cursing and on their phones. My burger was raw and the fry's looked like the grease hasn't been changed in ages. No where to sit due to the fact of dried food and probably boogers on the seats not to mention the tables are sticky. Best advice save your time and money just go to whataburger. Might be a 5 minute wait. But worth it!!!. Seems to be the only place with decent reviews and food that's pretty good. PLEASE DO NOT EAT HERE!!!!! read more

Wish I had looked up reviews on McDonalds. Slow, that word was invented here. No clue as to what they do here. Yes, it's the basic food stuff but I have been waiting 17 minutes. AVOID IF YOU ARE DRIVING BY. IF YOU HAVE AN HOUR TO WASTE - this is your place. read more

Ordered an easy sandwich, fries, counted 10 people in the kitchen in yet 15 min later I had to leave without my food. This location is by far the worst I've been to, always forgetting orders and slow as all get out. Do yourself a favor and drive 1500 more ft and eat at Chic Fil a, at least they understand the FAST food concept. read more

My friend and I were hungry so decided to search up the nearest McDonald's available. If only I knew how bad the service was I would've never decided to go there. I only ordered a 10 piece chicken nugget meal but waited more than 40 minutes just to receive it. As if it could've gotten any worse when I finally decided to go ask where my food was at the cashier register, the employee continued to whisper words under his breathe as if it were my fault why their service was that bad. Not even a single dipping sauce in the bag. Horrible service please stay away from this place by all means. read more

Worst experience ever We ordered pick up waited over an hour and no one came out even though they expedited the order to make it look like it was sent out. We went inside to get it and they finally put together just to have everything cold and disgusting I asked for my money back and the manager got mad I could not believe she had nerve to get mad just ridiculous This why I stopped going to McDonald 3 yrs ago this is the first time I have been back since then and I will never go back read more

Ace the manger is very unprofessional. he has no costumer relation skills. He is as rude to multiple people. he knew today was a holiday and was very unprepared for the amount of costumers they would have. read more

Very rude workers, food took forever. Still got my order wrong. Customer service really needs some work

Food often not as ordered and cold. Service is turtle speed. It is Mickey D and not a good one at that

Manager was rude. Not the employee's, but the manager. Her name is Costa, she rolled her eyes because I was waiting for 20 piece chicken nuggets and asked her where were they. I waited patiently and had no attitude knowing one gets busy if they have a lot of orders. She called my order but they were suppose to bring it out to me because I got my thing through a self service kiosk. I told her no receipt came out and she said I should've known. I was confused with the attitude. Not mad but don't want anyone to waste there time. read more

I recently drove from El Paso TX to Fort Lauderdale Florida and decided to stop ever 4 hrs for gas and coffee (at minimum) I'm glad I stopped here for fast friendly service read more

Terrible service, rude staff, and not accommodating to cash-paying customers. Very disappointing

Placed massive order . With even some alterations everything came out , fresh , correct and hot ! The best McDonald's we have stopped at in a long long time . read more

The lady that took our order was rude, impolite and did not get our order correct. "If a man is called to be a street sweeper, he should sweep streets even as a Michaelangelo painted, or Beethoven composed music or Shakespeare wrote poetry. He should sweep streets so well that all the hosts of heaven and earth will pause to say, 'Here lived a great street sweeper who did his job well." MLK Customer service is a job. When you say you will take a job you are giving your sacred word that you will perform that job to the expected standards. read more

Nasty. We started in drive-through and decided to go inside and order. as soon as we walked in it smelled like vomit. What we seemed to realize happened is somebody got sick they mopped it up but they never change the water. Feel sorry for you workers having to smell it dyring your shift. the smell is still in my nose...disgusting read more

Dirty. Dirty. Dirty. Plenty of people working and no one cleaning up eating area. Trash littering floors. Soda splattered all over drinking fountain area. Ketchup crusted on dispenser. Tables and chairs needed wiping down. Bathroom was not any better. Trash cans in stall were over-flowing. Walls appeared dirty and floors dusty. Workers coming back inside from break, adjusting their clothes, walked back into behind counter without a washing hands. read more

Asked for McMuffins no meat. Got to work and there was meat. I'm sorry my order was super complicated and really sorry you didn't bother to answer the phone when I called to tell you about this issue. read more

They have awful customer service. We were in the drive through ordering. And the girl taking our order was in such a rush, she barely let us order without saying "anything else?" even though the line wasn't going anywhere. Then we paid and that was fine. We got up the window to get our food. I had order a large orange juice like every McDonald's usually has. They gave me a sweet tea instead, i told her it was wrong. And she said uh no it's not you got sweet tea. I told her i ordered orange juice and she told me that they were out and instead they put me down for a sweet tea. I told them i needed something else because i do not drink sweet tea. She gave me the nastiest attitude. The girl should have just told me they were out of orange juice and i would have chose something else to begin with. Nasty customer services and the food was cold. read more

This has got to be the worst McDonalds that I have ever been to! We drove from California to Florida and out of every McDonalds we stopped at, this was by far the worst! Staff was rude, drive thru couldn't get their crap together and even the manager was rude. There was not one nice person there at all! We live 20 mins away and I would rather drive 40 mins to the next nearest McDonalds than go to this one!!! You didn't even deserve one star!!!! read more

Typical McDonald's good service good food bathroom nasty not the worst I've seen it's good for a pitstop

The worse customer service I have experienced in quite some time. Didn't go thru drive thru as it was incredibly long. Went inside and not to many people inside but t took around 15 - 20 my bytes to get my meal. I had ordered a pastry item and when I went to pay they repeatedly told me they could not sell them because of agreement with store next door. I said then why don't you take off the main menu all together. Employee then said ,""Like I told you there is nothing we can do about it!" So rude. read more

Really?? 25 minutes waiting in the drive thru. Not even a "Sorry for the wait", nothing. Hell they didn't even say hi, just handed us the cold food and shut the window. Do yourself a favor and pass on this place. read more

I have to admit, this was just a bathroom and drink stop. There were not mistakes with the drinks, but we only ordered fountain drinks, so it's hard to go wrong there. The bathrooms were clean and smelled okay. Other than that, I can't comment on much else! read more

This place is usually alright, but don't go at night. Cash register took a break I guess. Waiting in line at the menu board for 15 minutes. Night time is garbage! read more

We waited in drive thru line for about 15 minutes just to place our order and then waited another 10 minutes at the third window and people behind us got their food so we drove to the "drive thru reserved" spot so those people could leave. We ordered 10 piece chicken strips combo large size and regular Big Mac combo. I had to go in and get the food and it was chaos at the counter. Lots of customers waiting for their food and the workers looked like they were lost. They ran out of Dr. Pepper and the fries had no salt. Ridiculous that they can't get it together. Second time I've been here and had to wait but won't be back ever again. Costa family of Mcd's needs to be aware that this place is horrible. The only good thing is that the cashier was friendly and even told me to check to make sure the order was correct. And the Big Mac was cold. Visit date 10/6 at 1100 read more

This place absolutely sucked. I've yes, eaten at many McDonalds and this one sucked the most. The sweet tea was out. No ketchup. We asked for sauces, just a mix of them and we didn't get any. There's many more problems with this restaurant but I ain't got the time to talk crap anymore. It's useless. I walked in and many employees were walking out. . It was hella dirty. The employees are very very lazy. Bad place to go. read more

Do not stop here on a Saturday around lunch in the summer. Crazy busy and not much organization. Waited 30 minutes on our dine in order. Staff was very friendly which is the only positive I have. read more

They gave me and my family a 2nd bag PACKED FULL of stuff and the whole we were ordering the girl was like "Huh?" "What?" And they were very slow. The 2nd bag had a quarter pounder, and apple pie, fries I believe too. And one of us got a tropical sprite... it was all carbonated and NO syrup... we also got a VERY VERY sweet tea. read more

If I could have given this experience negative stars I would have. This McDonalds provided such poor service it has driven me to write my first Yelp review ever. Not only did they mess up the order (no worries, happens to everyone) when the nice cashier asked his colleagues for assistance they were not only rude to me and my husband, they were rude to their coworker. In fact, the staff were using explicit language and calling each other the "B" word where customers, including my 5 year old, could hear and see it. I am appalled at the attitude, lack of respect and down right inappropriate behavior from every staff member except Robert, who was doing his best to assist us despite his pathetically unhelpful coworkers. read more

What can I say. Better than average for a chain. The service was fast. I stop in here when I pass through the area. There's plenty of parking for RV and big trucks. read more

I love McDonalds. It reminds me of Alois Trancy sometimes because the children there are obnoxious, yet adorable.